Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe best agency I've ever been. Guys Tom and Greg were always very helpful and it was easy to contact them. It was no problems at all. House were amazing and looks exactly like on the pictures, everything went smoothly and with a nice atmosphere. These guys are really taking care of their customers and We felt like We are important for them. Thank You one more time!
Hania · 28 July 2019
Agent replied
Thank you for taking the time to leave our Mann branch in Croydon such a wonderful 5* review! It's delightful to read that Tom, Greg and the rest of the team provided such great service and that you benefited from their helpful and professional approach. Kind regards, Michael
★★★★★ 5/5
GoogleWe chose Mann Countrywide to sell our home and found them to be, excellent partners during the process, from the valuation to handing over the keys.
All members of staff were most helpful and polite throughout the process, helping to resolve problematic exchange dates, and calming frayed nerves, resulting in a successful sale.
I am pleased to recommend Mann Countrywide Estate Agents
Earl · 31 July 2019
Agent replied
Hi Earl, thank you for your 5* review and kind comments. It's good to know that the staff provided you with excellent service and that you would recommend them. All the best, Mike.
★★★★★ 5/5
GoogleKnowing how hard the industry can be, I cannot thank Eve and Lino enough for the amazing service my partner and I have received these last few months on our first purchase. Their diligence, professionalism and calm manner meant we finally purchased our first home. Fantastic agents and dedicated to their craft. Thank you
Ermal · 7 June 2021
Agent replied
Thank you for your amazing 5* review and kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Mann Countrywide, South Croydon branch are not only professional but exceptionally helpful in the qualitative advice I have received from them during the process of purchasing my home. Special recognition goes Eva & Verona Powell I say a big thank you.👍⭐️⭐️⭐️⭐️⭐️ …
Sakuntala · 30 July 2022
Agent replied · 30 July 2023
Thank you for your amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is the first time I've ever dealt with estate agents having lived in the same house all my life. Karis from Mann estate agents was helpful in setting up potential buyers to view our house and in helping me with viewing flats to buy. I …
Richard · 13 April 2025
Agent replied · 21 June 2024
Thank you for your glowing 5* review Richard Carrau. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe live offshore and it was imperative to have a reliable, helpful, knowledgeable and pro-active agent who was quick to respond to all our queries in relation to the sale of our property, and who would try and ensure that exchange of contracts happened as soon as possible. We highly recommend Andrew Moorlen-Steele in this regard.
Julia · 28 July 2019
Agent replied
Hello Julia, Thank you for taking the time to leave this wonderful five star review. The team at Mann Countrywide, Croydon strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Andrew and the entire team at the branch, many thanks.
★★★★★ 5/5
GoogleThis branch is amazing they are so patient and supportive. They are willing listen to your problems and reason with you. I just bought my property from this branch. I wanna thank Janene and Lino and the rest of the team for a brilliant service. Thank you 😊 …
Neil · 31 July 2019
Agent replied
Dear Mr Wright,
Congratulations on the purchase of your property. I am pleased to read that the team at the branch especially Janene and Lino were able to deliver their proven 5 star service. Thank you and best wishes in settling into to the new home.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleHi, today I went into the branch to renew the rental agreement. It was very lovely experience as I have been served by two colleagues over there. Both of them Kelly Gilmour and Anton Harvey indeed very good in caring about customers. They fulfilled the job that I went for with in no time. I am very pleased with their service. That is the reason I took time to fill this specially for them. Keep it up Kelly and Anton. You guys definitely deserve recognition. Thanks for taking care of me.
Sudhakar · 28 July 2019
★★★★★ 5/5
GoogleThe team at Mann Countrywide, South Croydon branch are not only professional but exceptionally helpful in the qualitative advice I have received from them during the process of purchasing my home. Special recognition goes to Lino, Dean Coates, Ryan, Omer and Jessica. I say a big thank you.
Peter · 28 July 2019
Agent replied
Wonderful to read such a positive review about all our team at Mann, Croydon. I will make sure your words are forwarded to the team and I do hope you are now settled in your new home.
Kind regards, Scott
★★★★★ 5/5
GoogleThe Mann team were extremely professional and attentive, in particular Eve Charrosin who made the entire purchase process as stress free as possible, pushing all parties every step of the way!PositiveResponsiveness, Professionalism
Anish · 26 August 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery impressed by the service from Mann in Croydon, I was updated at every stage of the process. They have found me great tenants and I look forward to building on the business relationship. Massive thanks to Ryan, Jess, Martina and Zubair.
Stuart · 28 July 2019
Agent replied
Hi Stuart
Thank you very much for this review and 5* rating! I am delighted to hear that the team have provided such good service and have been able to find you great Tenants!
Kind regards, Jake
★★★★★ 5/5
GoogleOutstanding service. The staff at Mann estate agent was helpful from the start of placing our property on the Market until the completion. They always kept us up to date. They were very friendly and nothing was too much trouble. I would highly recommend Mann estate to anyone wanting to sell a property. I have a property to sell in the foreseeable future and i will definitely be using them. Thank you so much especially to McDole and Lino very very professional.PositiveResponsiveness, Professionalism
Jean · 26 August 2021
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMann South Croydon have done a fantastic job in selling my home quickly and at what I think is a very good price. The process was easy and hassle-free from the moment I signed up. The house was advertised very quickly, interest build and we managed to exchange and complete all in one month! The team know what they are doing, and Lino and Eve are the best around! I found that Mann communicated better with us, drove our sale and only brought serious buyers to us so our time was never wasted. If ever I need to sell my home again, I will come back to Mann without a doubt! Best of luck for the future guys!PositiveResponsiveness, Quality, Professionalism, Value
Ryan · 26 August 2021
Agent replied
Thank you for your brilliant 5* review and thank you for your kind comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally great service.thanks Lino
Zahid · 30 March 2024
Agent replied · 31 December 2023
Hello! Thank you for taking the time to leave your 5* review about our local team, it is much appreciated. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleThank you to Eve and Lino for really great service whilst purchasing our first flat. They were very responsive and attentive, even when the process got a little difficult! Thanks both!!PositiveResponsiveness, Professionalism
Fiona · 22 June 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMc’Dole was extremely helpful and professional throughout the process. He always kept us in the loop and never tried to pressure us into making decisions we weren’t comfortable withPositiveResponsiveness, Quality, Professionalism
Hasson · 22 June 2021
Agent replied · 21 June 2024
Thank you for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould like to say how great the service at mann is. A special thank you to Ryan who made sure everything at my new flat was perfect before i moved in. Couldn’t thank the guys there enough
Jenny · 28 July 2019
Agent replied
Hi Jenny
Thank you very much for this review and the 5* rating! Great to hear that Ryan and the team provided such good service!
Kind regards, Jake
★★★★★ 5/5
GoogleBeing based abroad we were keen to have a trusted partner for our Estate Agents and without doubt found this in Lino Rosato and Eve Charrosin. Despite dealing with difficult circumstances, the time zone delay and my insistence of understanding the detail, they dealt with every scenario quickly, professionally and with good humour. They were helpful, insightful and got the job done! I would definitely and wholeheartedly recommend them.PositiveResponsiveness, Professionalism
Jo · 26 August 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Lino for being very helpful, highly knowledgeable and professional in the sale of my flat.
Definitely recommend Lino and his team, Mann Countrywide South Croydon.
Dallas · 9 May 2021
Agent replied
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleHorrible agent. Showed up 40 minutes late and I had to call three times to have someone coming and other viewing, I received an email saying the property would be rented for the next few months and I had to call to ask if our viewing was still going ahead (which it wasn't). Get your act together guys. Estate agents are not great in general but that is something else...
Vio · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 3/5
GoogleGenerally happy with my buying experience with Mann, who were faster and more organised than some of the previous agents I had used. They did not tell me, however, that I was moving next to a HMO - which has turned out not to be a great decision.
Jack · 30 March 2024
Agent replied · 21 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing experience moving into my lovely new home. The agent called Jessica went above and beyond to make sure everything went smoothly as well as the rest of the team. Thank you guys great service!
Ellie · 28 July 2019
Agent replied
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleFirst move I've made and couldn't ask for more from the guys that were involved. Greg and Tom were brilliant. Had a little hiccup with moving in due to the landlord and they kept us up to date and focussed their whole day solely on solving our problem and making sure we had moved in on time. Thank you so much guys. You are amazing!
Maxin · 28 July 2019
★★★★★ 5/5
GoogleRecently went through Mann to find a new home, outstanding service from the sales and lettings team! Jess and Ryan were especially good, both went the extra mile for me. Would highly recommend!
Flex · 28 July 2019
Agent replied
Thank you for your kind comments. I am pleased to read that the teams were able to deliver a great customer experience to you. Please accept my best wishes.
Regards, Sarah
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
