Every review we hold for the Gillingham office, from every platform, shown as written. First names only.
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5/5
GoogleWe had a really positive experience purchasing our property through Mann Countrywide in Gillingham. Ria was especially helpful throughout the whole process. She was professional, knowledgeable, and always quick to respond to any questions we had. She kept us well informed at every stage and helped make what could have been a stressful experience feel smooth and straightforward. We would happily recommend Mann Countrywide, and Ria in particular, to anyone looking to buy in the area.
Tony Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with Mann Countrywide in Gillingham. Ria is an asset to our team and we're glad she was able to make your property purchase stress-free. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThanks to Angel king very helpful and supportive to finding our first house π she recommended me their own solicitors conveyancing direct to complete the process quickly , guess what they done it in only 25 days after offer accepted. Throughout the whole process, Angel stayed connected and helping for further steps and special thanks to lewis keenan and Ria.
thanks to my solicitor Stephen armstrong Always helped on issues when asked and kept everything going with quick ,very supportive ,answered call quickly and help to complete within 25 days
Thank you for helping us move to our new home
Very satisfied π with their service thanks a lot π
MOHD Β· 30 March 2026
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5/5
GoogleWe would like to say a huge thank you to Ria, the Branch Manager, for supporting us from the very beginning. She was incredibly professional, clearly explaining every step of the process and making everything feel smooth and stress-free.
Ria delivered everything to the highest standards, and thanks to her expertise, our house was sold even before it went on the market. We truly couldnβt have asked for a better experience.
We donβt have enough words to recommend Ria and her team ,they are outstanding at what they do. Highly recommend!
Adriana Β· 23 March 2026
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5/5
GoogleIf youβre looking for an attentive, committed, and reliable mortgage consultant, I would definitely recommend Jake Owen. Hand on heart, he provides exceptional customer service and consistently goes above and beyond for his clients.
Jake has guided me through a smooth and stress-free process, ensuring I understand every step while working hard to secure the best possible outcome for me. He is incredibly proactive - on it like a car bonnet without you even having to ask!
It goes without saying that if you choose Jake as your mortgage consultant, youβre in very good hands.
Susanna Β· 13 March 2026
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5/5
GoogleRia of Mann Countrywide recently carried out a valuation on a BTL property I plan to sell in Gillingham. She responded promptly with photos and an accurate and helpful valuation. She then went further to outline the options for selling and was a mine of useful information. She was obviously very knowledgeable and invested in getting the best out of the deal for me personally - I was very impressed and felt she went way beyond what other estate agents offered by way of a service.
Julie Β· 13 February 2026
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5/5
GoogleAfter two failed attempts at selling our home with another estate agent we decided to go with Mann and sell via modern auction. Ria, Lewis, Demi and Angel went above and beyond to help us and communicated effectively supporting us through the whole process. We couldn't be happier with the result and recommend them to anyone who has had issues with other estate agents and selling their property. Thank you again!
Elouise Β· 7 April 2026
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5/5
GoogleMann sold my house for me. I approached three estate agents but it was immediately obvious to me that Richard was actually interested in me and my house and I had no hesitation in choosing them. The sale took a long time but this wasn't their fault and they kept me informed at all times as to the situation. When a little pressure was needed they applied it. All the staff were friendly and helpful and I would definitely recommend them.
Gillian Β· 25 September 2024
Agent replied Β· 25 October 2024
Many thanks for your marvellous 5* review and recommendation Gillian. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad a great experience from ria, angel and Olivia. Always contactable. My sale was a complex and frustrating one at times. Tia went above and beyond for me. Relentlessly pushing my buyer and helping them. Many calls on her days off, β¦
Michelle Β· 13 November 2025
Agent replied Β· 13 April 2026
We are thrilled to hear about your positive experience with our team, Tia, Ria, Angel, and Olivia! We take pride in providing exceptional service and going above and beyond for our customers. Thank you for choosing us and for your kind recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWhat an experience to deal with the team and staff's at mann properties Gillingham branch. They are always willing and there to help you with all your needs, Very knowledgeable particularly with aspect of looking for the best rates mortgage.
Just what to say many thanks to Reece and Eva Barrow for the support they have given me to date. Looking forward to doing more business with you all.
Thanks.
Osagie Β· 2 November 2024
Agent replied Β· 9 November 2024
Thank you for taking the time to leave us your 5* review Osagie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleCouldn't recommend Ria the manger at Mann enough, she was so helpful at my viewing and really explained to me my options in detail.
Hetty Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you so much for your glowing review! We take pride in providing exceptional service, and we're thrilled to hear that Ria made your viewing experience informative and enjoyable. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleThe team were so lovely and helpful, we've spoken to a lot of companies over the past few months and Mann were by far the most supportive, professional and helpful. Really took time to understand our needs and find properties to suit us. Special shout out to Ria and Jane who were lovely to talk to throughout our experience
Kassie Β· 22 January 2025
Agent replied Β· 24 January 2025
Thanks for the excellent 5* review Kassie! Thanks for your thoughtful comments about Ria and Jane and our Gillingham team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRia has put my mind at ease with her expertise and understanding. She has a good friendly way of putting your mind at ease about all the major points about selling your house. Ria is someone i would recommend taking to when you are thinking about selling your house.
Paul Β· 23 March 2026
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5/5
GoogleRia and Tom from Mann Gillingham have been fantastic. Really informative and always in touch with me. After first viewing, I've had an offer and hopefully will be a quick process. Thanks to Ria for being really personable and making the process so far very smooth.
Shannon Β· 7 April 2026
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5/5
GoogleRia was really helpful and patient in supporting me through the house buying process with Mann Gillingham.
Louise Β· 13 February 2026
Agent replied Β· 13 April 2026
"Thank you for your kind words about our agent, Ria. We are glad she provided top-notch service and guidance during your house buying journey with Mann Gillingham. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleAll the team were first class, especially Ria and Richard. They advised and supported us throughout the process of selling and were always one step ahead, anticipating problems and helping the whole transaction progress smoothly and without a single hiccup. I'm so glad we chose Mann's to handle this for us. I recommend them without hesitation.
Jonathan Β· 4 December 2024
Agent replied Β· 11 December 2024
Thank you Jonathan for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI spoke to Angel at Mann, she put us in touch with Matt, one of their mortgage consultants. I was very pleased with the service I received. Angel was extremely helpful and knowledgeable as was Matt. I would definitely recommend Mann in Gillingham.
Becky Β· 13 March 2026
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5/5
GoogleIve had the most wonderful experience with the team at Mann in Gillingham. Very helpful from the first call I made. Ria was informative and very professional. A very smooth and easy process when buying my second purchase! I highly recommend, thank you π β¦
Elle Β· 13 February 2026
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5/5
GoogleGreat experience with Mann Gillingham. As first time buyers we came across to different estate agencies but ended up choosing to go ahead with Ria and her team (Olivia and Angel )and couldnβt have been more happier. They are extremely professional agents with great customer service ,very knowledgeable and supportive and great communication skills every step of the process. Couldnβt thank you enough ladies .
Cindy Β· 7 August 2025
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5/5
GoogleIf you are looking for a fantastic mortgage broker, then Jake Owen is the right person for you! Also, Ria had been extremely helpful and accommodating, as well! 10/10
Raluca Β· 6 April 2026
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5/5
GoogleWe had a brilliant experience with Lewis from start to finish. Buying our first home was a big step for us, but he made the whole process feel straightforward and stress-free.
He was always approachable, down to earth, and quick to respond to any questions we had (and we had plenty!). Nothing ever felt like too much trouble. He kept us updated throughout and made sure everything moved along smoothly.
We genuinely felt like he cared about getting the right outcome for us, not just completing a sale. Weβre very grateful for his help and would absolutely recommend him to anyone buying or selling.
Powsey24 Β· 13 March 2026
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5/5
GoogleThe team at MANN estate Agent, Gillingham are most professional, very warm and friendly. Ria and her team went over and above to meet my tight deadline finding me with a home through her seamless service.
Abiodun Β· 4 March 2025
Agent replied Β· 30 May 2025
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWhat a great experience, fantastic service at every stage of the process; prompt, effective assistance and guidance. We were surprised and delighted at the speed the sale was carried out from initial viewings through offers and acceptance to contract exchange and completion in only 23 days and at a price 10% over the asking price. Outstanding service from Ria Strugnell and Lewis Keenan. No hesitation in highly recommending the Mann Gillingham Branch - EXCELLENT.
Jim Β· 30 March 2026
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5/5
GoogleDemi has been super helpful on my search for my new home! Honestly, very diligent in his approach and very personable. Thank you for all your help sir!
Shanice Β· 13 March 2026
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5/5
GoogleGreat experience with the team in Gillingham. Very helpful and responsive. Good communication and drove the sale thru. Was selling a parents property so I wasnβt local but Richard Sawyer went out of his way to provide the support I needed.
Mark Β· 11 November 2024
Agent replied Β· 11 December 2024
Many thanks for your marvellous 5* review Mark. Best wishes, Lucy, Customer Relations.
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