Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold my property through Manns, and I honestly don’t know what I would have done without Junaid. He was helpful, responsive, and genuinely involved from start to finish. He didn’t just advertise the property and bring in viewings (which he did really well), what made the biggest difference was everything he did after the offer was accepted.
He helped both me and the buyer through every stage of the process, kept things moving when solicitors slowed down, answered questions whenever they came up, and basically made sure nothing slipped through the cracks. You could tell he actually cared about the outcome, not just the sale.
In an industry where you often hear horror stories or deal with people who don’t seem to have your best interests at heart, Junaid is a complete breath of fresh air, genuinely one of a kind.
I would recommend him to absolutely anyone. If you want someone who goes above and beyond, stays involved the whole way through, and makes the process so much easier than it usually is, Junaid is the one.
Thank you all!
Amir · 13 December 2025
Agent replied · 13 April 2026
Thank you for your kind words and for choosing Manns to help you sell your property. We are delighted to hear that Junaid provided such exceptional service, going above and beyond to ensure a successful outcome. Your recommendation means a lot to us and we are grateful for your trust in us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCouldn't have asked for better and highly recommend! Junaid Nadir was our estate agent for the property we purchased and he really went above and beyond for us. His communication was brilliant and he went the extra mile to ensure that we always understood next steps and helped us chase up solicitors which really just evidences how passionate and dedicated he is to help his clients. He made our first house purchase feel really special and we are so grateful to him!
Pauli · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our dedicated estate agent, Junaid Nadir. He truly goes above and beyond for our clients and we are grateful for the opportunity to make your first house purchase a special one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had an outstanding experience with Junaid Nadir at Mann Estate Agents, Beckenham, and I cannot recommend him highly enough.
Buying a home is never straightforward, and in our case, arranging a halal mortgage added another layer of complexity. Throughout the entire process, Junaid was exceptional. He was always proactive, professional, and approachable, keeping us informed at every stage and responding promptly to any questions or concerns.
What really stood out was his commitment to seeing the purchase through. He went above and beyond to coordinate between the sellers, solicitors, mortgage provider, and ourselves, ensuring that issues were resolved quickly and the transaction kept moving forward. His communication was excellent, and we always felt that he genuinely cared about achieving the best outcome for us.
Thanks to Junaid's dedication, patience, and hard work, we were able to complete the purchase of our new family home with confidence. If you're looking for an estate agent who is knowledgeable, trustworthy, and truly invested in helping you, I would wholeheartedly recommend Junaid, David, and the team at Mann Estate Agents, Beckenham.
Thank you, Junaid, for making what could have been a stressful journey such a positive experience. We are incredibly grateful.
From,
Abdul & Basheera
Abdul · 23 July 2026
★★★★★ 5/5
GoogleJunaid Nadir has been so helpful, friendly, kind and professional since we first met him viewing retirement flats for my mum. Incredibly emphatic with our particular family situation and always available to attend any queries in real time all throughout the process. We’re now about to exchange & complete and if it wasn’t because of Junaid’s unconditional support I don’t think we would have made it to work considering our particular circumstances, timeframes, requirements, etc. Tailored, impartial, true, resourceful and considerate. Thanks Junaid, hoping to be working together again in the future! All the best. Myron
Myron · 23 July 2026
★★★★★ 5/5
Google"Melanie is brilliant and a real credit to the company. Finding the right property can be so stressful, but she made everything completely straightforward and easy for me and my partner. She is really helpful and down-to-earth, which made the whole experience much less stressful, and she always kept me in the loop. The team is lucky to have her, and I’d definitely recommend her to anyone looking to rent. 5 stars!"
Keeleigh · 23 June 2026
★★★★★ 5/5
GoogleIf you want to sell your property speak to Junaid. We had trouble selling our apartment, initially no offers, then 2 buyers who pulled out last minute before finally finding the right buyer. Junaid came into the picture when the first of the 2 buyers pulled out, managing to have another offer within 2 weeks (!!!). And even when the 2nd buyer pulled out, he found the right buyer again within 2 weeks. For us Junaid was a reassurance that things would work out.
Besides selling and finding buyers, he went the extra mile when it comes to arranging anything for the apartment whilst under offer, such as painters, checking on the mail etc.
Freddy · 6 April 2026
★★★★★ 5/5
GoogleJunaid has just found a buyer for our property & was an absolute pleasure to deal with. He is the most passionate & driven estate agent I have come across. Great communication throughout & a truly great guy. I would highly recommend him to anyone looking to sell. Big thanks to Junaid & also David at the Beckenham branch for all their help & hard work!
Jimmy · 13 October 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience working with Junaid and David. Our team is dedicated to providing excellent service and we are grateful for the opportunity to help sell your property. Thank you for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur experience with Junaid in particular has been smashing. He has taken a thorough, personal and speedy approach to our sale and has been really supportive since he first showed us the property we are close to completing on. Junaid is very fair, balancing both our needs as buyers and the sellers as well - not an easy job. He has made fantastic recommendations, communicated excellently and is always willing to go an extra mile, always with a smile. I have also appreciated that when he is unavailable, he makes sure we are left in good hands and that we are still looked after. As a result, can’t recommend Mann, and Junaid highly enough. Big thank you from all of us 😊
Emma · 13 March 2026
★★★★★ 5/5
GoogleOur experience with Melanie was amazing. She was super helpful and kind. Went in to view one apartment ended up having a look at 3 different apartments, she was so patient and lovely when my partner called on video call and wanted to have a look at the place too. Answered all our questions and made us feel comfortable in our decision making! Whatever she's being paid, double it!
Chisom · 23 May 2026
★★★★★ 5/5
GoogleMaddie was a great help with getting my flat rented out including arranging the professional clean and the checks needed. The service she provided took all the stress out of renting and she kept me up to date with the advertising and the viewings to the point where the flat was rented out on the morning of the first set of viewings.
Susan · 7 August 2025
Agent replied · 13 April 2026
Thank you for your kind words, ! We're thrilled to hear that Maddie provided such a stress-free and efficient renting experience for you. We strive to make the process as smooth as possible and are happy to have helped you find the perfect tenant. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMelanie was a really great help throughout the whole viewing process. She showed us all the rooms, was very welcoming, and the hospitality was excellent. Even though we didn’t end up getting the property, we’re still very grateful for how kind and supportive she was to us throughout. Thank you for making the viewing experience such a positive one!
Ronke · 23 May 2026
★★★★★ 5/5
GoogleFrom my very first conversation with Junaid and Scott, I felt an immediate sense of peace. Throughout the entire process, they handled every detail with such professionalism that my anxiety completely vanished. They were incredibly responsive and went above and beyond to facilitate every request I had.
It is clear that they are in this industry for the right reasons, their hearts are truly at the center of their work. They weren’t just selling a property; they were dedicated to finding the right home for me at the right price. Five stars truly aren't enough for the level of service they provide, so here's 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Thank you, Junaid and Scott, for everything you’ve done for my son and me in making this dream a reality. We finally have a place to call home. May God continue to bless you both in all that you do.
Patrick · 13 January 2026
Agent replied · 13 April 2026
Thank you so much for your amazing review! It was an absolute pleasure helping you find your dream home. Our team strives to provide the highest level of service and we are thrilled to have exceeded your expectations. It means the world to us that you and your son now have a place to call home. Your kind words are truly appreciated. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJunaid was a pleasure to work with. He was friendly, professional, and kept me updated throughout. His communication was clear, and he made the process straightforward and stress free. Could not have asked for better service.
Ibrahim · 13 November 2025
Agent replied · 13 April 2026
Thank you so much for your kind review! We are very happy to hear that Junaid provided such great service and made your experience stress-free. We strive to keep our customers updated and make processes easier. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJunaid has been fantastic throughout this process so far and has made everything as easy as possible for us! He is very friendly and personable and showed us multiple properties that fit our criteria. As a first time buyer I would highly recommend Junaid as someone who is knowledgeable and transparent.
Luke · 23 May 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! It's our pleasure to make your first-time buying experience as smooth and stress-free as possible. We're glad that Junaid's knowledge and transparency made a positive impact on your journey. We appreciate your recommendation and look forward to helping you find your perfect property. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJunaid was our estate agent from start to finish and was really helpful and on the ball from day one. He was proactive, responsive, and consistently kept us updated throughout the entire process, which made it feel much more manageable. Thank you!
Asha · 23 May 2026
★★★★★ 5/5
GoogleJunaid was a really great help when it came to finding my flat to purchase. He made sure to constantly keep me in the loop and was great at communicating any updates. I asked him for a last minute viewing one day and he had me booked in the same day with no issue. I'm really grateful for all the help he provided and it made a otherwise overwhelming process enjoyable.
Faith · 23 August 2025
★★★★★ 1/5
GoogleWorking with Craig has been a headache. He’s an unprofessional liar who comes off like an absolute prick. His communication is beyond lacking and I don’t understand how someone with no empathy or intelligence has gotten to this position. We’ve been trying to by a place for five months and have been lied to repeatedly by him and he’s never responsive in a reasonable period. He’s caused great distress and has no professionalism. He has made our buying experience a nightmare and I wouldn’t set foot within an agency he worked for ever again.
Jillian · 20 August 2023
Agent replied · 27 August 2023
Hello
We have reported this review due to it abusive nature and for it unnecessarily targeting a member of our hard working team. Additionally we have no buyers going by this name so we believe this review is both untruthful and unreliable. We are happy to engage and listen to any genuine customers who have issues but we will not tolerate abusive and harmful messages like this.
Graham, Customer Relations
★★★★★ 1/5
GoogleAbsolutely dreadful experience selling our property with Mann. From start to finish, the process was riddled with mistakes, lack of professionalism, and poor management, resulting in significant, avoidable delays in our sale completing in a timely manner. The marketing materials were full of typos and errors, and I spent a lot of time requesting corrections. Additionally, I spent countless hours chasing, following up, and basically doing the job of what I would expect an estate agent to do. I will never use Mann again, and I would caution anyone out there from turning to them for assistance. I really have only negative things to say about the experience.
Joe · 23 August 2025
Agent replied · 17 April 2025
Hello Joe,
I'm truly sorry to hear about your experience with us. It’s concerning to learn about the issues you faced, and I would like to understand more about what happened. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleJust like to give a shout out to Maddie, very professional and efficient. Did it exactly as she said she would, thank you
Diane · 13 November 2025
Agent replied · 9 December 2024
Thank you Diane for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMann & Co Sales - a well deserved 5 star review. I dealt with Rena (Sales Consultant) from the moment I saw the property. Clearly a professional, very experienced person who knows her stuff. So glad and happy I dealt with her only and saw me through the process from beginning to end. Well done and thank you for all your support, even during the sticky times..
Valerie · 24 February 2024
Agent replied · 25 March 2024
Valerie Lindsay thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend Mann Estate Agents for selling your house, especially the Beckenham Branch, they were brilliant.
After a valuation where they actually listened to us and took our needs into consideration, they organised 10 viewings for the 1st Saturday, and another 8 on the following Tuesday, and only brought qualified buyers. That was it, only 2 viewing days and we got 2 offers, 1 of which we accepted. Highly recommend them.
They also helped keep the sale moving forward right up to exchanging and completion, making sure we knew if anything was slipping and needed to be chased.
Will definitely only go through them again.PositiveResponsiveness, Quality, Professionalism, Value
Witham · 27 August 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleAfter struggling for about 8 months to sell my flat with a different Estate Agents, I decided to cut my losses and appoint Mann. From the off Laura was professional and personable and amazingly, within a week, I had a buyer!
I was given regular updates and feedback and whenever I had any queries she was very quick to respond, nothing seemed too much trouble. I wouldn’t hesitate to recommend Mann to friends and family. Their positive and professional attitudes definitely helped to take some of the stress out of an otherwise very stressful process.PositiveResponsiveness, Professionalism, Value
Natalie · 27 August 2022
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI honestly can’t thank the team at Mann Beckenham enough. I’ve never met a team of such nice people who just genuinely want to help. Our completion day arrived and unfortunately various things went wrong. I had a lorry full of our stuff, I had a two year old and no keys to our new place. Laura was amazing, and went above and beyond to make sure we were ok. Not to mention the fact she managed to get the rest of the team to help unload our van. What a team! Finally we have our keys and are settled.
Thank you! Absolute life savers. If you want an estate agent that is kind, understanding and helpful then this team are just that.
Shannon · 30 July 2022
Agent replied · 30 July 2023
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMelanie was friendly, knowledgeable, and professional throughout the viewing. She answered all of our questions clearly. Excellent service!
Beau · 23 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.