Mann Beckenham reviews

★★★★★ 5/5

Google

Over the past few years since using another local agent I've used Mann Beckenham. Liam over this time has always been there every step of the way. I couldn't recommend Liam and Tony enough to anyone looking to rent there property.

Kelly · 24 February 2024

★★★★★ 1/5

Google

Had a viewing booked, estate agent was a no show went to the office to find no one was even in as it was their day off Made contact the following day to be told that the room had already gone Unbelievably bad customer service despite all the apologies I’m now left looking for another property and out of pocket as I had to take a day off work. The reply I’m afraid doesn’t work, I’m so incensed that I will be taking it further as after talking to the letting team I have also discovered that the property called Peach house had already gone and me having an appointment was a surprise to them.

Paul · 27 July 2024

★★★★★ 5/5

Google

Tom and Jamie were amazing the whole way through the process. As a first time buyer, the moving process was all new to me but they kept me updated frequently and were always at the end of the phone to answer any questions I had. I can't recommend them highly enough. Thank you Mann. I love my new flat!

Jenny · 30 July 2022

★★★★★ 1/5

Google

Diabolical: I rent out my flat through Mann, and the service over the past year has been a shambles. They never answer their phone or emails, and I have had a endless list of problems trying to ensure the check out of the property is completed so the tenants can be returned any deposit. I pay high management fees but I always seem to have to constantly fix their mess. Very high management turnover does not help the situation. Big security concerns including loosing keys and keys being left in unlocked drawers really make me loose all confidence in the company.

Laura · 27 June 2024

★★★★★ 5/5

Google

Jay has been an absolute gem to deal with for my house purchase. Super friendly, always punctual and courteous at viewings, and honest and straight-forward to deal with in back-and-forth negotiations. I would not have any issues recommending him.

A · 25 January 2024

★★★★★ 5/5

Google

My partner and I have recently let a property with Mann Countrywide. We met Liam Mcintyre who showed us around the property. He was by far the best estate agent we have met during our search for our new home. He was great , very professional and genuinely a very likeable person. He was helpful throughout the entire process and wasn't once pushy. I have no hesitation in recommending Liam.

Chris · 9 January 2020

★★★★★ 5/5

Google

I made some enquiries, in respect of renting an apartment, in Beckenham, with Maddie, who went above and beyond, in assisting me. She is very knowledgeable and was super friendly and a real asset to the company.

Trisha · 13 November 2025

★★★★★ 5/5

Google

Got taken on some views with my partner. The man showing us around, Scott, was really friendly and helpful. He really knew the properties and could answer all the questions we had about the property and the renting process. Would definitely recommend this company to anyone, and if you want good and friendly service ask for Scott!!

Natalie · 13 April 2025

★★★★★ 5/5

Google

Both Scott and Lara have been amazing from start to finish with my move. Professional, helpful and always going the extra mile. In terms of the property management Piara Ullah has also been incredible, she is prompt with her responses and ensures the 'job' gets completed in a timely manner whilst keeping you up to date every step of the way. Highly recommend using this branch of Countrywide

Gemma · 31 July 2019

★★★★★ 5/5

Google

We just want to thank Robin, Lara & Liam for supporting us with securing our first property. They were very patient, diligent and thorough, ensuring that the process was smooth and keeping us updated every step of the way. We are very appreciative and grateful for all their work! Brunelle & Dipo x

DipsMusic · 30 July 2022

★★★★★ 5/5

Google

Absolutely the best service we could have asked for. Laura and her team looked after us at every stage and took away a lot of the worry associated with selling a house. She and her team checked in with us regularly and actually cared about how we were doing. Could not recommend enough!

Terry · 30 July 2022

★★★★★ 5/5

Google

Junaid was really helpful and professional when I first enquired to the viewing and explained me all I questioned so detailed and quickly, and help to make an offer, I had a great experience and amazing service.

Suki · 4 May 2025

★★★★★ 5/5

Google

I have nothing but praise, particularly for Jamie. It's the first time I had sold a property, had no idea if I had chosen the right company, and the whole process I was worried about. Mann made it so easy. They explained everything so well, and guided me each step if the way. I felt I could completely trust them. We were buying another property (with a separate estate agent) and those owners were really messing us around. Jamie was incredibly helpful. He was so friendly, trustworthy, approachable, helpful and cared. I felt we were very lucky to have him. He kept us regularly updated, we knew where we stood, and I could not have asked for more. For anyone who is considering selling a property, I know from experience it can be so hard to choose between estate agents. All I can say is Mann were exactly what I wanted, which was to make the process easy, to be accessible to contact when asking for updates/advice, and to have an agent I could trust.

David · 1 January 2023

★★★★★ 5/5

Google

I had a good experience in Mann state agency.The team was professionals . Juniad showed me different properties to find right one .he is knowledgeable and helpful throughout the entire process. He kept me informed every step of the way, answered all my questions promptly .

Farhad · 13 July 2025

★★★★★ 1/5

Google

Do not let with this agent The so called “manager” of the branch Samuel Freeman lacks basics communication or comprehension skills unsure why such a person will be allowed to head a branch. The team is not properly trained and does not even follow the proper internal procedures of the organisation as a whole but not surprised as they are a reflection of the manager. They lack also basic humanity or compassion and will not make any exceptions for mitigating circumstances such as being made redundant during the process even when this is not your fault or even within your control when such happened after you have successfully passed your referencing process. Will do anything to keep your holding deposit even forge your application details and claim you have signed a waiver to loose your holding deposit when you have not and you have clearly provided proof or put even put in writing this is non refundable.

Fortune · 13 June 2025

★★★★★ 5/5

Google

Robin has been so welcoming and helpful throughout the process of me renting for the first time with Mann Lettings. Couldn't have asked for a better agent. I would definitely recommend him and the agency to anyone who is renting for the first time. Lovely team.

S · 31 January 2023

★★★★★ 5/5

Google

We chose Mann Beckenham through our neighbour's recommendation and we've been very impressed with the services they offered. Everyone in the team are welcoming and professional and we feel valued as their clients. Laura and Callum were very dedicated and efficient. In hindsight, our move wouldn't have happened so smoothly without their assistance. I highly recommend their services.

Yi · 4 July 2021

★★★★★ 5/5

Google

Lara Reid from Mann Lettings in beckenham was the most patient,helpful and understanding agent I have come across over the last 3months of searching. Lara called when she said she would, kept me updated with changes instantly and was understanding in the current situation I was in. With all the bad experiences I have had with letting agencies I would always remember and come back to Mann as Lara was amazing as well as the team at Mann.

Kem · 2 November 2022

★★★★★ 5/5

Google

Have been letting out my flats through Mann Letting for several years now and have found them to be very efficient and professional. They are quick to respond to enquiries either from myself or my tenants, and seek to resolve it as quickly as possible with excellent results. Highly recommend.

Amy · 13 April 2025

★★★★★ 5/5

Google

Absolutely excellent customer service, especially Tony and Jason who helped me a lot though the renting process. I highly recommend. Thank you guys.

Gustavo · 28 May 2024

★★★★★ 5/5

Google

Outstanding service from Jamie Johnston Senior Mortgage Consultant, Countrywide Mortgage Services and the team. It was my Second time using countrywide estate agent, I was impressed with the service I received and the products that were on offer I have now got a lovely home and peace of mind for The foreseeable future. Once again thank you to all at Mann Beckenham.

Richard · 31 July 2018

★★★★★ 5/5

Google

They made everything so easy. My flat sold within a couple of weeks and it was a real team effort! It didn’t matter who I spoke to, I felt reassured and updated constantly. Tom was particularly patient with all of my endless and probably silly questions.

Abby · 30 July 2022

★★★★★ 5/5

Google

Me and my partner were looking for a property and Liam and Tony made the experience very pleasant and smooth with constant communication. Very cool people.

Adama · 28 February 2024

★★★★★ 5/5

Google

I dealt with Robin and Liam, both were amazing, professional, and made the process so easy. I have nothing but good things to say and hoping to come back to then if I move in the future. :)

0 · 1 May 2023