Trusted Agent profile · Beckenham, Kent
Verified
★★★★★
275 reviews across 1 platform
D S B House, High Street, Beckenham, Kent, BR3 1AY
Part of Mann, see every office.
Mann's office in Beckenham, Kent, at D S B House, is rated 4.6 out of 5 across 275 reviews on 1 platform, including 275 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Mann won in 2026.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
5/5
GoogleMe and my partner were looking for a property and Liam and Tony made the experience very pleasant and smooth with constant communication. Very cool people.
Thank you for taking the time to leave us this amazing 5* review Hawa. Kind regards Lucy, Customer Relations.
5/5
GoogleMann & Co have successfully exchanged contracts today on the sale of my Grandmothers former home. Thanks to Laura (particularly) and the team who provided great advice throughout and were very tenacious in chasing the chain and resolving issues to ensure that this occurred asap.
Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleLiam and Lorna were just great. Professional, and very caring. They helped us through the difficult renting process, for which we're extremely gteful. All the staff were cheerful and plesent, which made for a nice atmosphere. A definite yes from me ands from my partner.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently moved into a new property with the help of Mann. Tony was extremely helpful. The whole moving process felt smooth and swift due to their help.
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently let a property through this agent and had a very positive experience. Our estate agent Liam was professional, friendly and very quick to respond to queries throughout the process. I would definitely recommend this estate agent for anyone looking for a property in Beckenham and will definitely consider them for any future property searches.
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
5/5
GoogleThank you to Scott, Lara and Liam for helping me find a flat at such short notice. With a turn around time of 7 days from start to finish I am majorly impressed. Professional, punctual and keep to their promises! Thank you the 3 of you! Will be recommending you to everyone in Beckenham!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleDealt with the sales guys at Mann. Craig, Rena and Jay were really professional, insight and most importantly honest. I’d thoroughly recommend their services.
Thank you for taking the time to leave us your 5* review and recommendation Ben Davy! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleOur new property manager Piara Ullah is simply amazing. Had a leak in the bath tub last night that was affecting our neighbours downstairs and reported it to Piara this morning by email. By 3pm the same day, plumbers were here to fix the problem. All sorted by 3.30pm. Fantastic, efficient service. Keep up the great work!
Many thanks Zahid for your great 5* review. I'm delighted that your issues with the bath were resolved so efficiently for you by the lettings team at Mann, in particular Piara. Best wishes, Tracey.
5/5
GoogleCould not recommend this branch of Mann & Co highly enough in particular Emilia and James. During the Covid lockdown and with very little staff, we were still able to communicate and receive regular updates on our sale. Although the process took longer than usual they made a bad situation bearable.PositiveResponsiveness, Quality, Professionalism, Value
Hi Laura. Thanks for the wonderful 5* review and recommendation! It's great to see that the Mann team once again provided a professional, polite and friendly service. Best wishes, Amy
1/5
GoogleI tried to reach them by phone 3 days in a row with 10-15 minutes gap 6-7 calls each time. No one answers the phone so I left a voicemail, called their other branch to tell them to call me on my number, left my phone number. All this effort is just to speak to someone in the company about their ad on the website which tagged as "premium". I can't even imagine their "regular" ad. It seems like their phone lines are on a vacation of their own, probably sipping piña coladas by the beach. As for their "premium" ad, I guess they're saving the real luxury experience for the suspense of actually getting in touch.
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleIt’s the first time dealing with Mann estate agency. I dealt with a gentleman called Junate He is based in the Beckenham branch. He is an absolute gentleman and takes pride in his job. Probably The most helpfully Estate Agent I have come across very helpful takes your opinion into consideration goes the extra mile to help you out. Just an absolute pleasure to work with thank you so much, Junate.
5/5
GoogleHad Craig over to carry out a valuation on our property, Craig was professional and brimming with enthusiasm, very refreshing! Definitely a great choice for sales and lettings in Beckenham.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Team in Beckenham are incredibly dedicated and focused. I like to give a special thanks to Liam who is always on hand to help and maintained patience throughout. Thank you Liam for your support and guidance throughout the process.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe've had a great experience moving in to our new flat. Robin and Liam were very helpful in the leasing process and responded to any questions we had in good detail. Would recommend!!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service finding the right tenant for our property. I would 100% recommend Mann, beckenham branch. Maddie worked relentlessly to get us what we were looking for. Really impressed by the professionalism and customer service from Maddie.
Thank you for your amazing review! At Mann, we strive to provide top-notch service and finding the perfect tenant for your property is our priority. Maddie is a valuable member of our team and we are so glad she exceeded your expectations. We appreciate your recommendation and look forward to continuing to work with you. #happycustomers #professionalservice #rentalproperty
5/5
GoogleAs first time buyers there were a lot of things that were new to us. The team at Mann, and in particular Lisa, were fantastic. They took us through all the details, explained them very well and we're very patient. We now own our first home and we couldn't be happier. Thank you all at Mann.
Hi Alex, Thank you for taking the time to leave us this great, 5 star review! We know that purchasing and moving into your first house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Beckenham branch made this a stress free experience for you. I will pass on your lovely comments to Lisa and the rest of the team at the branch. Many thanks!
5/5
GoogleCouldn't recommend Mann in Beckenham more highly for their professionalism, punctuality and rapid response time to my questions throughout the whole process. Krystina was an absolutely pleasure to deal with so if your seeking for help with letting or rental don't hesitate to contact her, I will be in the future.
Hi Naomi Thank you very much for this 5* review and recommendation! I am delighted to hear that Krystina and the team provided such good service! Kind regards, Jake
5/5
GoogleLiam has been wonderful from the word go- incredibly professional, very personable and friendly as well as patient. Always willing to go the extra mile to ensure we had everything we needed. I can't recommend Liam enough!
Thank you so must for your wonderful 5* review of our local team. I will ensure your kind comments are known to the local team. Best wishes, Scott @ Customer Relations
1/5
GoogleI was in the process of purchasing a terraced property in Beckenham/Clock House with Mann, and the experience was extremely disappointing. The lack of transparency and communication really is an issue. Both the branch manager and the sales …
Hello Davide, Thank you for sharing your experience with us. I'm sorry to hear about the issues you faced during your property purchase process. We take such matters … More
1/5
GoogleAs a mental health worker of 19 years, I would describe Mann Estate Agents as disappointing. My next door neighbour is a Mann Tenant who is a vulnerable woman in her mid-70's and suffering from a sensory impairment. Despite her age and condition, she has experienced targeted bullying from her young upstairs neighbours (also managed by Mann). They not only deliberately removed the light bulbs from the communal hallway to leave the woman in darkness and disorientate her, but they have previously poured a bucket of water onto her head from their window and continuously drop heavy objects on their floor above her head regularly, which in turn have caused concerning large cracks in her ceiling, make her jump and caused her sleep insomnia. The neighbours have cameras set up in the communal hallway to watch her movements so they can intimidate her when she leaves/returns to her property. The neighbours throw objects at their internal door which is adjacent to hers and make loud noises throughout the day and night to cause her distress. This was witnessed first-hand by a visiting police officer and can be clearly heard by myself and my partner in our next door flat. Despite hours of footage submitted to Mann's Beckenham office and Head Office, Mann have left her without support and refuse to look at the footage (which had also been submitted to the Police). Mann have been made fully aware of these activities and continue to take no action. My advice is to avoid this business if you can find alternative services.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleJay, Craig and Rena have been amazing at every stage of selling our property. As first time sellers, they have been immensely supportive, transparent and very knowledgeable with every aspect of selling our property, and going above and beyond with supporting the next steps with finding a new property too. I wouldn't hesitate to recommend the whole team At Mann Beckenham. Thank you for everything!
Many thanks P e r s o n for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSam and her team are just wonderful. Nothing is too much bother and their communications are super quick and to the point. They have found all of my tenants for me over the years and there has never been a single problem! Not one! Very grateful landlord FG
Thank you Felix for your wonderful 5* review of our lettings team at Mann. Kindest regards, Scott
5/5
GoogleLisa was great at every stage of our house buying. She took time when showing us around; was very helpful without being pushy. She stayed in touch all the way through the process, and made sure that everyone knew what was happening, and gently kept it all moving along. Thanks!
Hi Timothy, Congratulations on the purchase of your property! The Mann Countrywide team in Beckenham aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your purchase. I will pass on your wonderful comments to Lisa and the entire team at the branch, many thanks!
5/5
GoogleLisa was great at every stage of our house buying. She took time when showing us around; was very helpful without being pushy. She stayed in touch all the way through the process, and made sure that everyone knew what was happening, and gently kept it all moving along. Thanks!
Hi Timothy, Congratulations on the purchase of your property! The Mann Countrywide team in Beckenham aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your purchase. I will pass on your wonderful comments to Lisa and the entire team at the branch, many thanks!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mann's Beckenham office has 275 reviews across 1 platform: 275 on Google.
Mann Beckenham is rated 4.6 out of 5 across all 275 reviews, and 4.6 out of 5 on Google from 275 reviews.
Yes. In The Trusted Agent 2026 awards: Mann, Beckenham won Trusted Agent; Mann, Dartford won Gold; Mann, Redhill won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.
Mann Beckenham, D S B House, High Street, Beckenham, Kent, BR3 1AY.
