Trusted Agent profile · Beckenham, Kent

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Mann Beckenham reviews

★★★★★ Excellent

275 reviews across 1 platform

D S B House, High Street, Beckenham, Kent, BR3 1AY

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Mann's office in Beckenham, Kent, at D S B House, is rated 4.6 out of 5 across 275 reviews on 1 platform, including 275 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Mann won in 2026.

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4.6 / 5

275

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Beckenham office, from every platform, shown as written. First names only.

1/5

Google

Agents were a no show at a booked viewing for purchase (61 Southend Road) with no communication. Left after 20 mins. Poor - would not trust with a sale

Kelly · 30 March 2026

5/5

Google

Recently rented a property through Mann in Beckenham. The team were a great help, especially Liam, he went out of his way to find a property that suited us and our requirements. Would highly recommend, he found me the property quite quickly and ensured I moved in within as little as a week, the customer service I received from Liam was an outstanding touch and made a stressful situation, reassured, calm and a smooth process!

Woodcote · 30 July 2022

Agent replied · 30 July 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The team were professional, helpful and willing to support in every way they could. They provided us with all the correct information needed. The process was smooth and easy for us which made us feel at ease and comfortable. Liam, Lara and Scott were absolutely fantastic from the start and have kept in contact to ensure we are happy and well our end. We are extremely happy with the property and support from Liam McIntyre who has been fantastic from the get go. I recommend the team to anyone. Absolutely brilliant! Thanks Mann Lettings.PositiveResponsiveness, Professionalism

Oli · 27 August 2021

Agent replied

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Working with Mann Beckenham has been a swift and easy going process in finding my ideal place of residence. Tony was very helpful, informative and considerate alongside having great communication skills. Also, Tony has great customer service skills and ensures customer satisfaction alongside providing ongoing support for any further enquires if needed. Overall, the team was great! Thank you.

Cc · 23 October 2023

Agent replied · 28 October 2023

Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care

5/5

Google

I recently had my home valued by Craig Rose the branch manager and I would highly recommend using these guys. From start to finish, Craig was polite, friendly and very helpful in assisting my family and I to achieve the outcome we were hoping for. Exceptional service

Jo · 28 May 2024

Agent replied · 26 August 2024

Many thanks Jo for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We worked with Ryan, who acted as our Mortgage Advisor throughout our house purchase. Ryan was absolutely brilliant throughout the whole process - as first time buyers, we needed a lot of questions answered and reassurance, and he was always on hand to answer our questions, provide advice and generally help us out! He stayed in touch throughout the whole process and was invaluable in helping us with our house purchase. Thank you Ryan for all of your help! We would recommend his services to anyone.

Becky · 12 January 2021

Agent replied

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Faultless service from Donna and the team from start to finish. I would highly recommend Mann for your letting needs and ask for Donna!

Helen · 13 April 2025

Agent replied · 24 October 2024

Thank you Helen for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

This is the second time I have rented out my property through Mann Beckenham and I would like to thank Liam and the team for their valued help and professionalism. Liam is always very cheerful and patient and goes the extra mile to assist. I have now moved onto a full management service and look forward to working with him in the future.

Nicola · 1 April 2023

Agent replied · 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

4/5

Google

The agents at Manns really do go above and beyond to chase down parties in a sale - keeping on top of the buyers, sellers and conveyancers. We were pleased with the number of viewings they got to our flat (in Jan 2020) and also with the price they were able to achieve for us. I would advise - do not go with their panel of conveyancers. There was zero benefit with the portal, and the conveyancer that we were given was dreadful. They dragged the whole process on weeks/months - I only wish they had dragged it on 2 more weeks and we would have made it to the stamp duty payment holiday! I would certainly sell a future property with Manns.PositiveResponsiveness, Value

Dee · 27 August 2020

Agent replied

Hi Dee. Thank you for your 4* review. I will be sure to pass your comments on to the branch. If you wish to discuss your conveyancing experience further, please contact us via review@countrywide.co.uk. Best Wishes, Amy

5/5

Google

Being first time renters we were unsettled by the process and being let down by a previous agent. We dealt with Liam from Mann and I can honestly say that without him we wouldnt have found the property we were looking for. Liam was informative and honest at every single stage. We were kept in the loop on everything and for me communication is key! It has been such a pleasure working with Liam and Mann and I would highly recommend using them.PositiveResponsiveness, Quality, Professionalism, Value

Amy · 27 August 2020

Agent replied

Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.

5/5

Google

I needed to find a comfy and suitable home for me and my son to move into within a short space of time. Mann Lettings helped me with this and was able to recommend a lovely property which I am set to move into soon ! The assistance from Lara Reid , Liam and Scott has been second to none and I am glad I chose this estate agents. They were extremely patient and efficient and I would highly recommend using them . Thank you !

Che · 30 July 2020

Agent replied · 30 July 2023

Thank you for your detailed and wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott

5/5

Google

I had been looking for a flat in Beckenham for over two years and was near to giving up when I walked into the Mann office. I honestly didn’t have much hope they would be able to help. So I gave my details to Emilia Parmar and went home thinking that was that. Then - the very next morning! - Emilia contacted me with a property that exactly fitted my criteria and more! She had obviously taken careful note of all my ‘wants’ when I saw her so as to be able to match me to this perfect property. I was really so impressed with this personal commitment to me as a customer and Emilia hasn’t let me down through this whole process. She really is an asset to this company and customers. As well as all that she is friendly, professional and hugely capable. Thank you so much Emilia and Mann & Co.

Janette · 27 July 2020

Agent replied

Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations

5/5

Google

I’ve recently had a great experience working with Mann Estate Agents in Beckenham, particularly with Junaid Nadir. He kept me consistently updated on all the properties I was interested in and provided excellent support throughout the entire process. From offer acceptance to completion, he ensured everything ran smoothly and went above and beyond in coordinating between the seller, solicitors, and myself. I would highly recommend his services.

Paul · 30 March 2026

5/5

Google

Piara, Scott, Liam and Lara have been a pleasure to deal with in recent months over the refurbishment and subsequent marketing of my two flats for rent. Piara has been consistently dynamic and easy to reach throughout the refurbishment process, obtaining quotes with speed, liaising with contractors and making sure the work got done with a minimum of fuss. Scott, who I’ve known for several years now, found me tenants quickly - he’s knowledgeable, experienced and gives great advice in all aspects of lettings. I now have both my Beckenham rental properties with Mann and would highly recommend them to any landlord in the area.

Peter · 15 December 2019

Agent replied

Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott

5/5

Google

We have been very impressed by the service provided by Mann in Beckenham. From serving notice on tenants to arranging and overseeing work on the property Scott was helpful and responsive throughout. He even managed to find new tenants for us the same week the property went on the market (which was the week before Christmas!). Having Mann manage the property has taken a weight off my shoulders and I would highly recommend them.

Rachel · 22 January 2021

Agent replied

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Overall excellent, very helpful in helping me buy a property through them Ryan acted as the mortgage broker and has a fantastic knowledge of the area that I didn't see in other brokers I discussed with. Laura has been very helpful in helping to trying to help remove blockers that were occur between solicitors throughout the whole chain and generally keeping things movingPositiveResponsiveness, Professionalism

Connor · 27 August 2022

Agent replied

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service, helped me out with finding a new property in such a short amount of time. Mia Hugill assisted with viewings for plenty of options, as well as repeat viewings. Krystina Jones was brilliant from the first phone call to the final signature. These two in particular were so great at managing to get me in to the property in a shorter timeframe than expected, and in a matter of days I was in my new home. Very happy with Mann, and the property itself, having settled in.

Marion · 31 July 2018

Agent replied · 30 July 2023

Thank you Marion for your wonderful 5* review of the whole team at Mann, Beckenham. It is great to read that the team were able to provide you with an excellent level of service. It was also brilliant to see that the team was able to achieved you a speedy transaction. Thank you for your recommendation. Kind regards, Scott

5/5

Google

Absolutely brilliant and efficient estate agent I had such a short time frame to find somewhere and move due to pregnancy. I dealt with Mia and she was ever so helpful and even took the time out of her day on a bank holiday to email me and keep me updated. Due to always communicating with me and keeping me abreast of the process my move in date target was achieved. I cannot recommend this agents enough. Thank you so much Mann but especially Mia at the beckenham branch. You are truly amazing.

Rebecca · 31 July 2018

Agent replied · 30 July 2023

Thank you so much for this fantastic feedback, wishing you all the best in settling in to your home and with the new baby. Kind Regards, Sarah

5/5

Google

Tony and the team at Manns were efficient and professional throughout our letting process. It was both swift and seamless. We look forward to the ongoing management service and support you are offering. We are in no doubt, that our property is in good hands for the duration of the tenancy.

Paula · 28 September 2023

Agent replied · 28 October 2023

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

As a first time buyer, I couldn't have been happier with the service I received from Lisa at Mann. While other agents we had used were pushy in trying to sell their properties and often not arriving to viewings on time, Lisa was very professional in the way she carried out the viewing. She gave us plenty of time and space to look at the property, but was at hand to answer any questions we had. Once our offer was accepted, she kept in regular contact and no question was ever too much. Andrew also gave very good advice when we needed to chase our mortgage application with our lender. This excellent service made the purchase of our first home a straightforward and stress-free experience.

Mair · 31 July 2017

Agent replied · 30 July 2023

Hi Mair, I'm really excited to read that you had such a great experience at our Mann branch in Beckenham. I am truly glad that the service you received from Lisa made the process so straightforward and that she was able to make the purchase of your fist home as stress free as possible. I will be sure to pass this 5* review onto to her as I'm sure that she will appreciate your excellent feedback!

5/5

Google

A big thank you to Craig and Rena at Mann in Beckenham. I would highly recommend them if you are thinking of selling your property. A very efficient and professional service. Thank you both for all your help in selling our retirement flat.

Simon · 24 February 2024

Agent replied · 25 March 2024

Many thanks for the fantastic 5* review rand recommendation Simon Brett. Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to highly recommend Ryan Broadbridge, Senior Mortgage & Protection Consultant - Ryan led me through the process of arranging a mortgage for my new home with a high degree of professionalism and expertise! Fantastic service. 30.06.21 Just to update that Ryan also worked very hard to arrange remortages on my buy to let properties - again, excellent service all the way through.PositiveResponsiveness, Quality, Professionalism, Value

Jacob · 27 August 2021

Agent replied

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Have just completed on a rather difficult transaction full of complication. Junaid in the office has been brilliant, patient and dedicated to getting things sorted while not letting stress in both sides of the chain bother him. I’d highly recommend someone and an agent who takes pride in his work

Paul · 13 September 2025

Agent replied · 13 April 2026

Thank you for your kind words! At our office, providing excellent service and dedication to our clients is our top priority. We are thrilled to hear that Junaid was able to help make your transaction as smooth as possible. We are proud to have him as part of our team and we hope to work with you again in the future. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Mann Beckenham were more than amazing throughout the entire process, not only did they go the extra mile due to unforeseen circumstances, but they made sure that our completion on our purchase actually completed. Laura was fantastic and is a massive asset to the company, so helpful, friendly and sympathetic. Would definitely recommend Mann Beckenham to absolutely anyone.PositiveResponsiveness, Quality, Professionalism

Jonathan · 27 August 2022

Agent replied · 30 July 2023

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

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Questions about Mann Beckenham

How many reviews does Mann Beckenham have?

Mann's Beckenham office has 275 reviews across 1 platform: 275 on Google.

What is Mann Beckenham's rating?

Mann Beckenham is rated 4.6 out of 5 across all 275 reviews, and 4.6 out of 5 on Google from 275 reviews.

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Beckenham won Trusted Agent; Mann, Dartford won Gold; Mann, Redhill won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.

Where is Mann's Beckenham office?

Mann Beckenham, D S B House, High Street, Beckenham, Kent, BR3 1AY.

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