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Mann reviews

★★★★★ Excellent

255 reviews across 1 platform

19 The Marsh, Hythe, Southampton SO45 6AJ

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Mann's Southampton office at 19 The Marsh is rated 4.8 out of 5 across 255 reviews on 1 platform, including 255 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.8 / 5

255

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Mann. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

We had a fantastic experience with Mann Estate Agents, especially Malachi, who was brilliant from start to finish. This was our first time purchasing a property through the modern auction process, so naturally we had lots of questions. Malachi was incredibly reassuring throughout, always taking the time to answer every question quickly and thoroughly, which really put our minds at ease. His communication was excellent, and nothing ever seemed too much trouble. He made what could have been a stressful experience feel straightforward and enjoyable. We wouldn't hesitate to use Mann Estate Agents again in the future and would highly recommend Malachi to anyone looking to buy or sell a property. Thank you for all your help!

Rebecca · 23 July 2026

5/5

Google

Great experience with Laura and her team, Lauren, Stephanie, and Malachi. They managed to sell our place within a short timeframe and were always so helpful and responsive throughout the whole process. I appreciate that their job of being in the middle between buyers and sellers is a hard one, but I always felt supported by them. The communication with the team was always great, I was never left hanging around waiting for a response. Highly recommend them

James · 23 June 2026

5/5

Google

Alec, Olivia and Francesca were very helpful and I highly recommend their service. They made my home search very easy and less painful. Checked in with me throughout and gave updates while my references were going through. I was panicked at the beginning but they managed to sort everything out for me and quickly. Very understanding of my circumstances and made the whole process work for me. I will always be grateful. Ohh the Home Move Box is such a nice touch. Loved it! You are doing a great job, very competent. Thank you x

Chenayi · 16 July 2025

Agent replied · 13 November 2025

Thank you so much for your kind words! We are thrilled to hear that Alec, Olivia, and Francesca were able to make your home search easy and stress-free. We truly value your feedback and we're glad our Home Move Box was a nice touch. It was our pleasure to work with you and we wish you all the best in your new home! #HappyCustomers #EasyHomeSearch Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Mann Lettings at Locks Heath have a dynamic young team of professionals that are always at the ready. They are energetic and motivated and always supporting one another to ensure the best possible customer outcome. They are absolutely aware and on top of the local market situation which results in fast and positive outcomes for all concerned. I have only worked with Alec, Francesca and Olivia for a short period but the results utterly speak for themselves. Great Job Mann and please keep p the good work.

Paul · 16 July 2025

Agent replied · 13 November 2025

Thank you for your wonderful review! We are thrilled to hear about your positive experience with our dynamic team at Mann Lettings. Our team is dedicated to providing the best possible outcomes for our customers and we are so glad to hear that it shows. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I had a fantastic experience working with David Caplin from Countrywide Mortgages. From our very first meeting and throughout the entire application process, he was incredibly helpful, professional, and clearly very knowledgeable. With over 30 years of experience, it really shows in the way he explains everything and handles each step with confidence. From the first appointment, David was warm, friendly, and easy to talk to, which made the whole process much less stressful. He kept us fully informed at every stage of the application, making sure we understood what was happening and what to expect next. Thanks to his guidance and support, our mortgage application was successful, and we were able to purchase our property without unnecessary complications. I would highly recommend David Caplin to anyone looking for a reliable and experienced mortgage advisor.

Caglar · 23 April 2026

5/5

Google

I had an excellent experience with this letting agent from start to finish. The whole team was professional, friendly, and always happy to help with any questions I had. A special thank you to Olivia, Nikki, and Francesca, who went above and beyond to make the process smooth and stress-free. Their communication was fantastic, they were always approachable, and they genuinely cared about providing great customer service.

Rebecca · 23 July 2026

5/5

Google

We had a great experience with Lauren. There were no problems when trying to contact her and she answered any questions we had. Selling our house felt like a much easier process thanks to her. Very impressed with the service and would recommend to anyone looking to sell their home!

Jo · 13 February 2026

Agent replied · 13 April 2026

"Thank you for your kind words! We are delighted to have provided you with a smooth and stress-free experience. It was a pleasure working with you and we appreciate your recommendation to others. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Olivia made the entire process of moving into my new property incredibly smooth and seamless. From start to finish, everything was handled efficiently and with great care. She is extremely professional, knowledgeable, and genuinely kind, which made the experience stress-free and enjoyable. I couldn’t recommend Olivia highly enough!

Jess · 13 February 2026

Agent replied · 13 April 2026

Thank you for your kind words! We're thrilled to hear how seamless and stress-free Olivia made your move-in process. Her professionalism and knowledge truly shine through in every transaction. Thank you for recommending her - we couldn't agree more! Enjoy your new property. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I sold my flat while I was abroad, and Mann made the entire process as stress-free as possible. From start to finish Lauren and the team were amazing, they handled everything professionally, kept me updated regularly, and took care of all the details. Their expertise and proactive communication gave me peace of mind, knowing my property was in good hands. I highly recommend their services to anyone looking for a reliable and efficient estate agent.

Frankie · 13 February 2026

5/5

Google

A big thank you to Laura and team for helping to sell our property in a difficult market climate. I really liked their friendliness and strong determination to get to a good result. I would certainly recommend them for other sellers in the Locksheath area

Alan · 13 January 2026

Agent replied · 13 April 2026

"Thank you for your kind words! We are thrilled that we were able to help you sell your property in a challenging market. Our team is dedicated to providing top-notch service and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have just begun our renting journey with Mann and what a swift and smooth transition this waswas. We just wanted to raise how grateful we are for the way Holly assisted myself and my partner in firstly helping us find a property to rent and from the first viewing Holly was very polite and professional. And kept us updated throughout the move in progress and on the day of move in Holly was very helpful in showing us everything we needed to know we highly recommend using Mann for anything regarding rentals

Kieran · 23 November 2024

Agent replied · 10 December 2024

Thank you Kieran for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

This was my first experience working with an estate agents and letting a property, and Mann Lettings in Locks Heath made the process super easy. Their team was incredibly helpful, and I felt supported every step of the way. Special thanks …

Arwen · 13 January 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! We are thrilled to hear that your experience with Mann Lettings was smooth and enjoyable. Our team takes pride in providing exceptional customer service and we are delighted that Olivia could make your experience even better. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Very positive experience with MANN agents, worked with Olivia to help find me a new property, not only was she thorough in finding an apartment that suits my needs, but she was very prompt in helping me move in. Props to Olivia and the …

TeeJunior · 13 December 2025

Agent replied · 13 April 2026

Thank you so much for the kind words, we're so happy to hear that Olivia and the team were able to provide you with such a positive experience! We pride ourselves on going above and beyond for our clients and it means the world to us when we receive such great feedback. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Really good experience dealing with the team at Mann. Steph & Laura were extremely helpful, quick to respond to queries and overall just amazing. Would highly recommend using them if you a looking to sell or buy a house.

Dan · 13 January 2026

Agent replied · 13 April 2026

Thank you so much for your kind words and recommendation! We strive to provide exceptional service to all of our clients and we are thrilled to hear that you had a great experience with our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently found a home for rent with Mann, they made the whole process so easy! Our contact was Olivia she was kind and helpful from the very start. She was always happy to answer any questions we had and nothing was too much trouble! Definitely recommend! Thanks Olivia!

Emma · 14 September 2025

Agent replied · 13 November 2025

Thank you for sharing your positive experience with Olivia and our team at Mann! We are glad to hear that our services made your home renting process effortless. We appreciate your recommendation. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We’ve dealt with a lot of estate agents over the years and Stephanie was head and shoulders above the usual standard. We viewed a large property with her today and she was knowledgable, professional and certainly not full of the usual … More

Shireen · 30 October 2025

Agent replied · 13 November 2025

Thank you for your kind words about Stephanie! Our team strives to provide knowledgeable and professional service to our clients, and we are thrilled that she exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A huge thanks to the team at Mann Lettings - in particular Olivia and Alec for all of their hard work to help overcome the obstacles and challenges faced with tying up a tenancy for one of our clients in Holbury. My client, his team and I are so appreciative of everything you have done to get this over the line and are grateful for your fantastic efforts, continous communication and understanding throughout the whole process. Absolute superstars!

Kym · 14 September 2025

5/5

Google

Olivia was absolutely amazing with our Letting - nothing was too much trouble for her and she was extremely patient and very knowledgable! I would definitely recommend her and Mann to anyone!

Suzanne · 13 January 2026

Agent replied · 13 April 2026

"Thank you for sharing your positive experience with Olivia and Mann! It thrills us to know that her dedication and expertise stood out to you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From start to finish the best service you could ever have, would recommend to anybody they are always available, knowledgeable, kind and friendly. Lauren and Laura went above and beyond and made the whole process stress free! Thank you again

Elizabeth · 30 October 2025

Agent replied · 13 November 2025

Thank you for the glowing review! Our team takes pride in providing top-notch service and making our customers' experience stress-free. We appreciate your recommendation and are always here to help. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Laura and the team at Mann were incredible from start to finish. We sold our property from the other side of the world and they made the process easy. We never felt worried to pick up the phone and ask questions and they always replied to emails the same day. They were aware of our time difference and always called at times that suited us. They were honest, straightforward and always friendly. We felt like their main priority at all times and I couldn’t recommend them enough.

Kerrie · 26 May 2024

Agent replied · 24 August 2024

Kerrie Mccormack many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I had really positive experience dealing with the team at Mann and them helping me to sell my property. Lauren & Malachi were instrumental in facilitating every need and were extremely helpful, quick to respond to queries and overall just amazing. Would highly recommend using them if you a looking to sell or buy a house.

Victor · 13 March 2026

5/5

Google

I would like to thank Lauren for her exceptional service. Her warm, friendly, professional nature was second to none. She went above and beyond to help myself and my family move into our new home from start to finish. Thank you Lauren.

Nadine · 14 September 2025

Agent replied · 13 November 2025

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I just want to thank Francesca for her outstanding support and communication. She was always attentive, clear, and genuinely committed to helping me throughout the entire process. Her professionalism and kindness made everything much easier, and I truly appreciate the time and care she put into assisting me. Highly recommended!

David · 13 March 2026

5/5

Google

I have had a fantastic experience with the staff at Mann 15 Centre Way, Locks Heath, Hampshire, SO31 6DX. Lauren the first contact I had with them could not of been kinder after the loss of my mother and took her time to explain things to me so that I could understand the sale of mum's property. It was put on the market at an agreed price and was sold within 48 hours and from start to completion was just under 3 months. Laura Sales manager has kept us informed on every stage of the sale the rest of the staff in the office have always been helpful and we can not fault the service we got the property is now sold and new owner moving in. I can only thank them all for a great service and I will recommend them to anyone who has a property to sale or rent out and if your buying go look in the window and pop in they will help you.

Peter · 23 July 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mann

How many reviews does Mann have?

Mann's Southampton office has 255 reviews across 1 platform: 255 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Mann's rating?

Mann is rated 4.8 out of 5 across all 255 reviews, and 4.8 out of 5 on Google from 255 reviews, checked 9 October 2026.

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Southampton won Trusted Agent.

Where is Mann's Southampton office?

Mann, 19 The Marsh, Hythe, Southampton SO45 6AJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.