Trusted Agent profile · Southampton, Hampshire

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Mann Southampton reviews

★★★★★ Excellent

255 reviews across 1 platform

19 The Marsh, Hythe, Southampton, Hampshire, SO45 6AJ

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Mann's office in Southampton, Hampshire, at 19 The Marsh, is rated 4.8 out of 5 across 255 reviews on 1 platform, including 255 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

255

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

Francesca was always helpful and proactive. I was really pleased with her and the teams work. Thank you for all your help.

Itsxxregan · 13 March 2026

5/5

Google

Olivia was very helpful before and on the day of the move, and she continues to be helpful with her timely responses.

Adriana · 13 March 2026

5/5

Google

Having previously let my property with another local agent who left a lot to be desired, I have moved to Mann and Countrywide and been really impressed with the service received so far. Dan, Nicole and Lee have been extremely proactive and helpful throughout, securing a number of viewings within a very short time period. In just two weeks the property is let and referencing checks completed. The communication so far has been excellent, queries are responded to quickly and thoroughly.

James · 30 July 2020

Agent replied · 30 July 2023

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

Professional, re- active team ....always there to answer queries etc and in a very friendly way. Excellent advice and suggestions which meant that we sold our mother's house very quickly indeed . My brother lives up north, I live abroad : Mann looked after everything for us ....no hassle, no worries! Thank you Locks Heath team !

Janet · 18 March 2025

4/5

Google

Laura and her team managed to do a great job under some very trying conditions and we are very grateful for all their help, knowledge and experience. Plus they are lovely people which goes a very long way to smoothing the process. Thankyou all for your help

Les · 27 March 2024

Agent replied · 24 August 2024

Many thanks Les Adby for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

Nicole at Mann Lettings is the sweetest and most helpful letting agent ever. She was so helpful and nice when she showed me a flat in August and has been lovely to work with since moving into that flat during September. It's my first time renting a flat alone and I'm so grateful that my experience has been this good and that's thanks to Nicole (well, also other people at Mann). Looking forward to be letting through you in 2020 as well. Thanks!

M · 25 January 2020

Agent replied

Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott

5/5

Google

We were fresh into the country having moved from New Zealand when we met Nicole, Lee and the team at Mann Estate and Letting Agents in Locks Heath to look at rental properties. We found Nicole to be the perfect letting agent for us - professional, helpful and friendly. Lee her colleague was fantastic at helping fill in the gaps of local knowledge, helping us settle in quickly to the area. I would highly recommend this company. Thanks so much Nicole and Lee, we love our new house!

Amanda · 2 November 2019

Agent replied

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

Having previously let my property with another local agent who left a lot to be desired, I have moved to Mann and Countrywide and been really impressed with the service received so far. Dan, Nicole and Lee have been extremely proactive and helpful throughout, securing a number of viewings within a very short time period. In just two weeks the property is let and referencing checks completed. The communication so far has been excellent, queries are responded to quickly and thoroughly.

Gregory · 22 October 2019

Agent replied

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

It was our first purchase and we were very grateful to David Caplin our Mortgage advisor. He was really supportive and went above and beyond to make this purchase as smoothly as possible for us. Always available when we needed him. Thank you so much.

Sukwant · 16 August 2026

5/5

Google

Dan and Nicole went above and beyond for me, a very mature lady ,living in New Zealand and returning to Fareham to live in the middle of covid.. When the first rental fell through at very short notice, Dan was very calming and 'pulled the rabbit out of the hat' to find me another suitable flat, and , together with Nicole, they appear to be an awesome , efficient and empathetic team.

Grace · 30 July 2021

Agent replied

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you Dan, Charlotte and Nicole at Mann Locks Heath Lettings for helping, advising and guiding us through every step of the house letting process! As we do not live in the area, we have had to rely on you for everything, and you have always been there for us. Dan arranged his diary to meet us on our infrequent visits to the house, and he along with Charlotte and Nicole kept us updated throughout via email and phone calls, checking that our wishes and decisions were adhered to. They have been very professional, always returning my calls, knowledgeable and genuinely friendly people who care about providing an excellent service, and I would most definitely recommend them!

Sue · 31 July 2018

Agent replied

Hi Sue, thank you for leaving us a 5* review it is great to see that you have received such fantastic service! I will be sure to pass this onto the branch. Many thanks, Bethany

5/5

Google

Laura and the team worked really hard to secure the sale of my house and the purchase of our new one. They were all efficient, knowledgeable and supportive throughout the process and I can’t recommend them highly enough. Thank you guys, you’re amazing!

Jo · 27 March 2024

Agent replied · 24 August 2024

Jo Little thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service from Francesca and the team , quick, professional and stress free. Would definitely recommend.

Lisa · 13 March 2026

5/5

Google

Great service from start to finish. We purchased our new house through them and Holly and Laura were super helpful every step along the way. We had issues with the selling of our house ( nothing to do with Mann at all ) and they went out of their way to help me with these issues even though it was not their problem. Would recommend and will list with them if we ever sell. Thank you

Brand · 7 December 2019

Agent replied

Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott

5/5

Google

I cannot thank Laura and the team enough for assisting in my recent sale and purchase. From start to finish the process was smooth and stress-free, and I wouldn’t hesitate to use them again for any future moves. Thank you to Laura, Lauren and Georgia for all your help!

Michael · 29 September 2023

Agent replied · 29 October 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience purchasing my first home with MANN- Malachi and the rest of the team were excellent help, very professional and patient. I will definitely be recommending MANN to anyone looking to buy or sell their home!

Kitti · 13 January 2026

Agent replied · 13 April 2026

"We are so grateful for your kind words and so happy we could make your first home buying experience great! Our team strives to provide top-notch service to all our clients and we look forward to helping others with their real estate needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Mann Lettings in Locks Heath have been absolutely amazing. Their communication is great, they’re incredibly helpful, and I would highly recommend them to anyone. We had a young lady called Olivia guide us through the entire process, and all …

StevieB · 13 December 2025

Agent replied · 13 April 2026

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Olivia and our team at Mann Lettings. We strive to provide exceptional service and it's great to know that we have met your expectations. … More

5/5

Google

Had a great experience with Mann. Steph was lovely and extremely informative throughout the whole process.

Immie · 13 February 2026

5/5

Google

Oh this was a delight! Smooth like butter the process. I cannot thank Miss Saxon Waterloovile for the easiest move i’ve done so far. She answers the phone so professionally and has a way with hospitality like no other. Highly recommend my bungalow is gorgeous! *Surname is Watersmooth or Watling not too sure. Lovely agent though!

Elizabeth · 1 January 2023

Agent replied · 30 July 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service from all the team particularly Alec who managed to remove all the stress when I was struggling to get a Gas certificate on time, happy to recommend and will definitely be using his services again

Andy · 26 April 2024

Agent replied · 24 August 2024

Andy Dore thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Olivia was very helpful and had great communication would recommend her

Alisha · 13 March 2026

5/5

Google

House sale successfully completed, with especial thanks to Mann Countrywide from Locks Heath. Mann having the approach and big organisation backup to succeed, high-quality publicity too. Laura with Lauren, Georgia and the team providing fantastic and highly positive support throughout.

John · 27 January 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

What can I say, we had the best experience with Mann and their wonderful young negotiator Olivia. She was so efficient, professional, helpful and above all, so caring. Highly recommend!!

Anna · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team, especially Olivia. It means so much to us to know that our clients feel taken care of. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Just want to say a big thank you to Alec for all of his support over the past 3 years that i have used mann & co's letting services. He was very professional at all times.

David · 27 January 2024

Agent replied · 30 July 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

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Questions about Mann Southampton

How many reviews does Mann Southampton have?

Mann's Southampton office has 255 reviews across 1 platform: 255 on Google.

What is Mann Southampton's rating?

Mann Southampton is rated 4.8 out of 5 across all 255 reviews, and 4.8 out of 5 on Google from 255 reviews.

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Southampton won Trusted Agent.

Where is Mann's Southampton office?

Mann Southampton, 19 The Marsh, Hythe, Southampton, Hampshire, SO45 6AJ.

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