Trusted Agent profile · Southampton, Hampshire
Verified
★★★★★
255 reviews across 1 platform
19 The Marsh, Hythe, Southampton, Hampshire, SO45 6AJ
Part of Mann, see every office.
Mann's office in Southampton, Hampshire, at 19 The Marsh, is rated 4.8 out of 5 across 255 reviews on 1 platform, including 255 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleMy partner and I recently brought through Manns , as a FTB buyer we had loads of question and Olivia Bowden was amazing at answering them!! She put our mind at rest and kept us updated through the whole process! Lovely girl and will be recommending my friends to Olivia.
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleOur first time selling a property and would recommend Mann. Special thanks to Olivia who was always on the other end of the phone, kept us informed throughout the many problems with our chain (Mann not at fault!) and worked so hard to make sure everything went through.PositiveResponsiveness, Professionalism
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleBig help through whole process, good staff and friendly. Might leave them everything I have in my will.
Thank you for your kind words! We're thrilled to have been a big help to you and that our staff was friendly throughout the process. We would be honored to have your continued loyalty and support, both in life and in your will. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleOur first time selling a property and would recommend Mann. Special thanks to Olivia who was always on the other end of the phone, kept us informed throughout the many problems with our chain (Mann not at fault!) and worked so hard to make sure everything went through.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have dealt with 4 estate agents in the last 18 months and Mann blew the others out of the water in regards to professionalism, pro-activeness and customer service. There is nothing I can say negative about this company. The people who worked with me were Laura and Holly, both of which were exceptional.
Thank you for taking the time to leave us this excellent review, it's great to see that the Mann team were once again able to provide their proven, 5* service! Best wishes, Lucy.
5/5
GoogleHad an easy, stress-free experience with Olivia. Always helpful, contactable and all the team were very friendly and approachable on the move in day. Would definitely recommend and use again. Thank you!
Thank you for your wonderful review! We are thrilled to hear that you had a stress-free experience with Olivia and our team. It was a pleasure working with you and we look forward to helping you again in the future. Thank you for recommending us! 😊 #HappyCustomers #Teamwork #SatisfiedClients Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThank you man's from lockswood center and to luran who made the sell they could of done any more .thank you again
5/5
GoogleAmazing team here! They were so helpful every step of the way. Went above and beyond for us! Couldn't recommend enough
5/5
GoogleAlec, Fran and Olivia have been fantastic guiding me through the process being very undersranding and patient.
Thank you for your kind words! We are so happy to hear that Alec, Fran, and Olivia provided exceptional guidance and patience during your experience with us. We strive to provide top-notch service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleExceptional service received from this Lettings agency. Lee is the model of professionalism, efficiency and courtesy. I cannot rate this service highly enough. Contacted the agency on the Monday and we signed the agreement 2 days later on the Wednesday. Cannot praise Mann highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations
5/5
GoogleOlivia was amazing! Had a few issue’s hidden surprises with buying the house but Olivia made sure the purchase was completed in the time it needed to be! Very professional and always picked up the phone! Thank you Olivia !!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe used Mann Estate Agents for the sale of our property. I can honestly say dealing with Laura and Olivia was a pleasure. I would recommend them to anyone thinking of using a local estate agent.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently sold my property with Mann Estate agents Locksheath branch and can't recommend them enough! I went into this process having never sold a property before, and was supported and kept informed every step of the way. My sale was handled by Laura and Olivia who were extremely helpful and on hand any time I had any questions about my sale. I also used the solicitors associated with Mann which helped to make the process smoother. Overall a very cost effective, efficient, and friendly service. Special thanks again to Laura and Olivia for all their guidance, support, and professional and friendly manner.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWhat can I say, the service was excellent, Laura came round we completed the paperwork and signed the deal. That was on the Wednesday, Friday afternoon I got an offer that exceeded my asking price - sold. What can I say, fantastic, thanks Laura and Laura.
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
5/5
GoogleJust moved into my flat with my boyfriend it’s my first time. Saxon made the process so stress free and helped me find the property that suited us best.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team has been very supportive, professional, helpful and friendly throughout the whole process. Any problems or questions I have had during my stay, they have jumped on it straight away. Been a real pleasure working with them. Thank you Nicole, Lee and Dan!
Thank you Richard for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by the Mann branch made this a excellent experience for you. Kind regards, Lucy.
5/5
GoogleAbsolutely amazing service and so friendly when helping up find our new home together. Cannot praise Lauren & Stephanie enough
1/5
GoogleThe whole team have been so helpful as for Lee he has been such a great help and so professional with the whole process Regarding this feedback I would not recommend this firm to anyone as they leave you without a shower for over 2months and then when you leave make lies about the state of the property saying it is dirty when having a professional cleaning service clean it from top to bottom So if you want a company that rips you off then go here
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing experience from them bought my first home, Olivia one of the sales negotiators was absolutely brilliant went beyond what she had to do always kept me updated and gave all information that was required always found solutions to help me out as much as possible would definitely recommend this place for anyone looking for a a place to buy because it was made as easy as possible with their help and for that I wanted to let them know as well many thanks 🙏PositiveResponsiveness, Quality, Professionalism
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI was in need of a small rental property very quickly. I called into the office to talk to Jenna and as luck would have it she had a property that she thought would work. She contacted the Landlord and between them they arranged for me and my little dog to move very quickly. Thank you so much and also to her colleagues who helped when she was on Annual Leave. I am now in and beginning to settle - so thank you very much for all of your help in a very stressful time.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly professional, discrete and effective, we would recommend the office at Locks Heath without reservation. Dan, Nicole and Lee made the whole process so easy and their subsequent management of the property has been thorough. They are approachable, friendly and courteous. This is an exceptional agent.
Thank you for taking the time to leave us this excellent review, it's great to see that the Mann team were once again able to provide their proven, 5* service! Best wishes, Lucy.
2/5
GooglePopped down to speak to somebody today at 12.30 about a property they have listed on rightmove I was interested in. The property is in an ideal location for work and within my budget. …
5/5
GoogleHad a great experience with Steph :)
Thank you for the positive feedback! We're so happy to hear that you had a great experience with Steph. We'll be sure to pass along your kind words. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleThe team at Mann have been amazing from the very beginning of my letting experience. They are organised, approachable and thoughtful. I feel fully supported by them, and feel I would be able to raise any property concerns should they arise. Thank you Mann.
Sharon thanks for leaving us a 5* review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Mann, Southampton won Trusted Agent.
