Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was worried about being a first time seller and then buyer, but quickly realised I’d made the right decision with Mann. I felt supported through the whole process, the team were professional and prompt in responding to questions. I felt they genuinely looked after my interests and made every effort to help me with my property search- nothing was too much trouble. Thank you again!
Dominique · 29 September 2023
Agent replied · 29 October 2023
Many thanks for your kind words and amazing 5* review. Kind regards, Lucy Customer Relations.
★★★★★ 1/5
GoogleThis is a delayed review, but I felt it was important to share our experience.
Unfortunately, our experience with this agency during the purchase of our home …
Kamantha · 6 April 2026
★★★★★ 5/5
GoogleI have been recently in the process of moving and have mainly been dealing with Jenna. I have found her through the whole process to be extremely friendly and professional as well as providing great guidance and support throughout the whole process which has made a usually very stressful process a streamlined and enjoyable one. Would definitely recommend any local people looking to move to use this branch. Thank you again for all your help.
Steve MPositiveResponsiveness, Professionalism
Steve · 25 August 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Mann have been simply brilliant Francesca look after me in a very professional manner
Thank you
Tony · 14 September 2025
Agent replied · 13 November 2025
Hi there! We are thrilled to hear that our team at Mann have provided you with an exceptional experience. It's our goal to always deliver top-notch, professional service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLee and Nicole were very helpful and friendly. Keeping me updated on the progress of my move every step of the way. I would recommend Mann to anyone who is looking for a property. Thank you to them for making this an enjoyable experience.
Vicky · 7 August 2019
Agent replied
Hi Vicky, thank you for the excellent 5* review and recommendation. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments to our local Mann branch. Many thanks, Lucy.
★★★★★ 5/5
GoogleLee was very professional, highly knowledgeable of the market and friendly.
Should I make the decision to sell or rent out, I would definitely consider using Mann and Co.PositiveProfessionalism
Anna · 25 August 2022
Agent replied
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJenna and the team were extremley helpful and supportive . Helping me find a property to rent and arranging viewings . I would highly recomend them ,PositiveResponsiveness, Professionalism
Sharon · 25 August 2022
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUsed a number of times for their tenant find service, extremely friendly and helpful through out. Nothing was to much for Alec and the team. Highly recommend*****
Dan · 30 July 2022
Agent replied · 30 July 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVerry good and professional service.Thanks to Alec and the whole team.They manage to move us in our new home just for a week.
Many Thanks.
Salim · 3 September 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI started off with one of these internet based estate agents who promise the earth. Consequently they dragged me along for several months and never got a person through the door. I took a chance and went to a local estate agent. This is a company with a much more personal touch that's in tune with the local market and as it turns out a much better way of selling because they had loads of people through the door carefully weaving their way through Covid lockdowns and after all was said and done they have sold my flat for me. I always got called back the same day and my queries were always dealt with expediently. They are friendly, helpful and honest and I'd recommend them every time.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 25 August 2021
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMann did not sell our home. They were however aware that we were selling and looking for a new property. They telephoned regularly to see how our sale was progressing and kept us informed of properties that we may have been interested in. The day after we sold Olivia arranged a viewing of a property she thought was suitable for us. It was and we bought it. If MANN customer service is this good when buying then I have no doubt they would be excellent if you are sellingPositiveResponsiveness, Professionalism
Barry · 25 August 2021
Agent replied
It’s really lovely to read another 5* review and kind words. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHolly and Laura were always professional and very helpful. My house sale was difficult and made a lot of extra work, but they were always calm and friendly. They kept me informed all the time, which is very important.
Helen · 7 August 2019
Agent replied
Many thanks for the amazing 5* review, I will ensure your kind words are passed on to our dedicated Mann team. Best wishes, Lucy
★★★★★ 5/5
GoogleI’m a private, multi property landlord. These guys looked more viewings than the other agent I instructed, and i’m happy with the quality of prospective tenants that were shown around.
Instructed on the Friday, tenancy agreed on the Monday! Above all, communication has been excellent, and I have an agent that can WhatsApp you rather than phone you every five minutes is much easier to deal with on a busy day.
Da- · 25 August 2022
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review . Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a very good experience with Mann’s they were very professional and quick with replies and updating me. Amazing service provided from Olivia and her team. Would definitely recommend.PositiveResponsiveness, Professionalism
Maddison · 25 August 2021
Agent replied
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI would like to thank Nicole and all her team for the highly professional and courteous way in which they handled my move into a property. Well done to everyone , would highly recommend using their services
Paul · 6 September 2019
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Mann team were once again able to provide their proven, 5* service! Many thanks for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleMany thanks to Nicole for fantastic service in dealing with the quick turnaround to enable our client to move in to his rental property on time. Would definitely recommend Mann and co, Parkgate, Liz - Relocation Agent
Liz · 7 August 2019
Agent replied
Thank you for your great 5* review and feedback! It is great to see that you would recommend our hardworking team to others. Kind regards, Scott
★★★★★ 5/5
GoogleWe recently rented a properly through MANN and can not fault them. Both Lee and Nicole were really helpful and made the experience straightforward and stress free. Would highly recommend. Huge thank you to them both.
Michaela · 9 December 2019
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
★★★★★ 5/5
GoogleI’m a private, multi property landlord. These guys looked more viewings than the other agent I instructed, and i’m happy with the quality of prospective tenants that were shown around.
Instructed on the Friday, tenancy agreed on the Monday! Above all, communication has been excellent, and I have an agent that can WhatsApp you rather than phone you every five minutes is much easier to deal with on a busy day.
Dar · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review . Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience with Olivia,she was professional, responsive and made the move stress free. A pleasure to deal with. 😁 …
Jonny · 13 March 2026
★★★★★ 5/5
GoogleFlawless Customer Service from Nicole.
We had a 5 day turn around on moving and Nicole moved heaven and earth to make sure we were in our property on time.
After working along side many estate agents for many years I can genuinely say they are the best by a long mile.
No hidden charges. No baffling paperwork. Always on hand to answer any questions. 100% I will be recommending purely on Nicole's customer service and an all round great experience.
Lianne · 30 July 2020
Agent replied
Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott
★★★★★ 5/5
GoogleHave had an amazing experience with the team especially Lee. Kept us updated throughout the process and was always there whenever we needed help with anything. Definitely recommend them and especially Lee.
Amy · 29 July 2020
Agent replied
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 5/5
GoogleWe didn't end up buying our house through Mann's Locks Heath branch but we were so impressed with Laura H, the estate agent that accompanied us on a couple of viewings of properties being sold by the Locks Heath branch, that we wanted to give feedback anyway. Laura H was absolutely brilliant and a very nice and friendly person. She was highly organised and prepared, and knew a lot of detail about the two houses while she was showing us around. She wasn't at all pushy and was trying to get a clear idea of what we were looking for in a home and how the places she was accompanying us around matched up. Laura H is the best estate agent we've dealt with on viewings and I would highly recommend Mann's Locks Heath branch to those selling their homes in that area.
Louise · 10 July 2020
Agent replied
Hi Louise. Thank you for taking the time to leave your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy
★★★★★ 5/5
GoogleExcellent service received from this Lettings agency. Lee is very helpful and efficiency.
It's really Nice to meet this Agency and everything was solved with in one week.PositiveResponsiveness, Quality, Professionalism, Value
Vijay · 25 August 2020
Agent replied
It is brilliant to read another glowing review of our local team, thank you for taking the time to rate us 5*'s. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWhen i was looking for place in Park Gate, i accidentally approached MANN in locksheath shopping area . I never thought that would turn to long , good and pleasant relationship.
After letting them know my requirements, one of the star representative Lee Rawson took us to show bunch of the places to suit our need. I am really impressed with the professionalism and carefully detailing of house helped to figure out place to stay.
Seamless process of documentation made moving very easy.
Thanks to Mann and Lee (*****) for helping me.
Highly recommend
Ashwin · 3 January 2020
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Mann team were once again able to provide their proven, 5* service! Many thanks for the recommendation.
Best wishes, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
