Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience with the team at Mann Portsmouth. From start to finish, the process was handled professionally and with genuine care.
A special thank you to Malissa, Jamie, and Katie, who were incredibly helpful and patient throughout. They took the time to answer all my questions and kept me informed every step of the way. Even when I was probably pestering them a bit too much, they remained friendly, understanding, and supportive.
Nazmo · 10 April 2026
Agent replied · 13 April 2026
Thank you for sharing your positive experience with us! Our team takes great pride in providing exceptional customer service and we're thrilled to hear that Malissa, Jamie, and Katie were able to assist you with such care and patience. Your satisfaction is our top priority and we appreciate your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had to find a rental home within the Milton area and our interactions with Mann was very professional and pleasant. Alec supported us with the viewing and Olivia managed all the support thereafter. Olivia was very approachable and patient with all my queries as it was our first move in the UK. Thank you for all the support and keep up the prompt work.
Sarah · 6 April 2026
Agent replied · 13 April 2026
Thank you for your positive feedback! We are happy to hear that our team, especially Alec and Olivia, provided you with professional and pleasant service during your search for a rental home in Milton. We are dedicated to making the process as smooth and stress-free as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMann Agency are the best to work with when planning to get a mortgage. A very special thank you to Katie Jones and Samantha Tallack for their harwork, professionalism, patience and calmness while helping us find our new home. You guys have a great place in our hearts. Thank you a million times once again Mann Agency, we are truly 🙏 🙏🙏🙏🙏 …
Adefalu · 30 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! Our team at Mann Agency strives to provide exceptional service and we are thrilled to have helped you find your dream home. We truly appreciate your trust and are grateful for the opportunity to have had a special place in your heart. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleStay well clear! Promise you the world deliver nothing. They will take days to return your calls. All for the landlord, will treat you with disrespect at all costs. When your tenancy is up they will stitch you up! It will cost you a fortune! There is plenty more estate agents out there! Please use them. STAY WELL AWAY!!!!
Mike · 13 March 2026
Agent replied · 13 April 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had the pleasure of dealing with Mr Alec Cogan over the last week or so, my current guarantor retired and I wasn’t sure what to do and Alec was amazing from the very beginning. He took complete ownership of my problem and sorted it to …
Julie · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words, Julie! We are thrilled to hear that Alec provided you with excellent service and took care of your guarantor issue quickly and efficiently. We will be sure to pass along your feedback to Alec and we are grateful to have him as part of our team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThank you to Keira whos part of the sales team in Portsmouth who provided great support in referring us to getting our properties marketed for rental with the portsmouth lettings team. Great help and great service with no stress. Much apprecisted and Thank you
Leanne · 13 February 2026
Agent replied · 13 April 2026
"Thank you so much for your kind words! We're delighted to hear that Keira from our sales team in Portsmouth provided exceptional support and referred you to our Portsmouth lettings team. We strive to make the process stress-free and we're happy to have been of great help. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had an absolutely amazing experience buying our very first property in the UK, all thanks to Mellissa from Mann! As first-time buyers, we were quite hesitant at the start since we had no knowledge of the property-buying process here. However, Mellissa made the entire journey incredibly smooth and stress-free.
From start to finish, Mellissa was extremely helpful, patient, and professional. She guided us through every step, ensuring we understood what was happening and what to expect. We always felt supported and well-informed.
We also want to give a big thank-you to Mr. Michael Fayek, our Mortgage Advisor from Mann, who worked alongside Mellissa. His expertise and guidance were invaluable, and together they made us feel confident and prepared throughout the process.
We highly recommend Mellissa and Michael to anyone looking to buy a property. They truly go above and beyond to educate and support their clients. Thank you for making this milestone such a positive experience!
Sherick · 15 January 2025
Agent replied · 22 January 2025
Many thanks Sherick for the fantastic recommendation and 5* review. I have passed your flattering comments onto Michael and Mellissa and the Hampshire branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs first-time buyers, I would definitely recommend Mann to anyone looking to buy or sell. We had multiple viewings with Katie who was always friendly, personable, and transparent with each property. We also dealt with Melissa throughout the …
Tayla · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind words and recommendation! We are thrilled that our team, especially Katie and Melissa, provided a great experience for your first property purchase. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI just recently sold my house in Portsmouth helped extremely well by Jamie Ridge. Very friendly and efficient and Jamie acted on our behalf with the buyer. A trusted recommendation. Thanks to Jamie and all the staff involved.
Steve · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words, we are thrilled to hear about your positive experience with Jamie Ridge and our team. Providing outstanding service to our clients is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlec, Tom and Olivia were extremely helpful and made the process of letting our property extremely easy. I would highly recommend using Mann to anyone trying to let out a property
Andrew · 8 April 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that Alec, Tom, and Olivia were able to make your property letting process a breeze. We always strive to provide top-notch service to our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlec, Olivia and Tom were so easy to deal with. They were so efficient in finding a tenant for my rental. I will definitely be using them again in the future
John · 8 April 2026
Agent replied · 13 April 2026
Thank you for your positive review! We strive to provide efficient and professional service to all our clients. We are glad to hear your experience with Alec, Olivia, and Tom was top-notch. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThomas Robinson is our agent in Mann Estate agents Portsmouth. He has excellent knowledge of the property market and lettings regulations.
He is very professional very caring .He goes extra mile to help us with any inquiries we have. He lets and manages our Cottage. We are very happy and satisfied with the service he provides. Hayling Island, Mrs North.
DG · 13 April 2026
★★★★★ 5/5
GoogleKiara was absolutely fantastic-friendly, helpful, and a pleasure to deal with. She made everything simple and stress-free, always taking the time to answer questions and keep me informed. Highly recommend!
Chhetan · 23 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words and recommendation! It was a pleasure serving you and we are delighted to hear that Kiara provided you with excellent service. We strive to make the process simple and stress-free for our clients. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKeira was awesome! She helped us find and view suitable houses for us, as we are first time buyers. Thank you so much and hope
We find one soon.
Kennedy · 23 March 2026
Agent replied · 13 April 2026
Thank you for trusting us as your first time buyers, ! It was a pleasure assisting you in finding suitable houses. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs first time buyers, Katie was super supportive throughout the whole process and was always available if we needed anything. I couldn’t recommend Mann Portsmouth enough.
Joseph · 6 April 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that Katie provided excellent support during your first home buying experience. It's our goal to make the process as smooth and stress-free as possible. Thank you for choosing Mann Portsmouth and we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI purchased my house with them was helped by Kate her service was excellent and would recommend her anytime, the mortgage advicer very helpful but the solicitor suggested was a nightmare
Logy · 13 February 2026
Agent replied · 13 April 2026
Thank you for choosing us to help with your home purchase! We pride ourselves on providing excellent service and are happy to hear Kate exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJust sold my property and many thanks to Katie for helping me through the auction process to a successful conclusion
Michael · 11 April 2026
Agent replied · 13 April 2026
Thank you for choosing us to assist you with the sale of your property! We are thrilled to hear Katie provided you with a successful auction experience. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI've had a great experience with Mann helping me to find a property for my BTL. Mellissa was really helpful and positive, showed me a lot of properties and gave me an insight of ones that weren't even listed online yet. Mellissa is really great to work with, so if you're thinking of using MANN estate agents, you'll be lucky to get Mellissa to help you.
Kliment · 9 November 2024
Agent replied · 9 December 2024
Thank you for your terrific 5* review and for your complimentary comments Kilment Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleLike to say I’m very happy with Manns Portsmouth especially Mel who if I needed any help was always at the end of the phone, we are so happy to finally be in our forever home, also to Darren who was always on the end of the phone when I needed to rant he kept me very calm, would definitely recommend.
Lisa · 25 November 2024
Agent replied · 9 December 2024
Thank you for your kind words and for recommending us Lisa! We're thrilled to hear that Mel and Darren were able to assist you and keep you calm during the process. Enjoy your forever home! Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe have recently moved into our new home and we couldn't thank Jessica and Lee for making it possible, everything has been extremely smooth sailing, they have kept in contact the whole time ,have given us updates and chased up anything that was missing! they have been great when talking about the home and answering any questions we had! We hope them the best in the future, Thankyou for helping us find our home!
Dolly · 20 April 2024
Agent replied · 19 June 2024
Thanks for the excellent 5* review Dolly Webster! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe got a lovely experiance from MANN sales and letting agents portsmouth,especially “Keira” she helped a lot with viewing according with our convenient timings,and followed up without any delay,always had a smiling face while explaining about our doubts,Also i want to say thanks to one more person “Mellisa”she followed up through mails and calls.we highly recommend Mann portsmouth for first time buyers😊👍
Vishnu · 23 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled that Keira and Mellisa were able to provide such a helpful and friendly experience for you. As first-time buyers, it's important to have a team that truly cares about your needs and we are happy to have been able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOliva was proffesional and gave a top tier approach. Highly recommended.
Stanley · 10 April 2026
Agent replied · 13 April 2026
Thank you so much for the positive feedback! Our team takes pride in providing top-tier services and we are thrilled to hear that you had a professional experience with Olivia. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to extend my heartfelt gratitude to the MANN Agency for helping me secure this wonderful home. Special thanks to Miss Mellissa and Mr. Joshuva for their dedication, support, and professionalism throughout the process. Your guidance made everything seamless, and I couldn’t be happier with the outcome. Thank you for making my dream home a reality!
Nimi · 2 November 2024
Agent replied · 9 November 2024
Thank you for taking the time to leave us your 5* review Nimi! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've been having only a positive experience with the lettings team so far. Alfie was great and made the whole process of my move to a shared house as smooth as possible. He kept calling and informing me about the different stages of my application. There were literally no issues with my application.
I think that the whole process took less than 2 weeks and I had the keys to my room.
Alfie did a great job and I can definitely recommend this estate agency.
Daniel · 27 August 2023
Agent replied · 27 August 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
