Trusted Agent profile · Portsmouth, Hampshire
Verified
★★★★★
332 reviews across 1 platform
127 London Road, Portsmouth, Hampshire, PO2 9AA
Part of Mann, see every office.
Mann's office in Portsmouth, Hampshire, at 127 London Road, is rated 4.4 out of 5 across 332 reviews on 1 platform, including 332 Google reviews rated 4.4.
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
5/5
GoogleI have worked with Mellissa now for a good few months for myself, and also recommended others, and she has been friendly, professional and supportive throughout the entire process. She clearly loves her job and that passion shows - she also makes sure the whole process is as smooth as possible for every client she deals with! Excellent service!
5/5
GoogleBy far the most helpful estate agents I've come across friendly while keeping an air of professionalism. Mel has been exceptionally helpful and has gone out of her way to keep us informed and get answers to any queries we may have had . 10 out of 10 I would definitely recommend this agent.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
1/5
GoogleHave been calling since last week to get a call back from the manager despite sending emails they couldn’t bother to contact me. We put our property up for sale with them but due to lack of expertise they couldn’t sell. …
Thank you for making us aware of your experience, please do contact us via EAComplaints@Connellsgroup.co.ukshould you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
GoogleI called today to book a viewing for a flat. A lady takes my email address, phone number, full name etc. She tells me I will receive a viewing confirmation via text. 3 hours later still nothing. I call again and speak to Tom. He is confused as to why I have not received the text. He checks something and then reassures me I should receive the text message this time. Guess what? Still nothing. Around half an hour later I call again and speak to the same Tom. I double check with him my phone number and ask him to just send me the viewing confirmation via email. He guarantees he will send the confirmation via email and text message. 6 hours later, absolutely nothing. Steer clear of this agency
Hello Maria-Antonina, thank you for bringing this to our attention. I'm sorry to hear about your experience and the inconvenience it has caused. Please contact us at review@countrywide.co.uk so we can address this issue promptly. Best regards, Lucy, Customer Relations Team
5/5
GoogleThe service I received from the entire team at Mann Portsmouth (special thanks to Shaun Joyce and Jamie Haynes!) was brilliant from start to finish. The sales team were flexible doing viewings and very professional, answered all questions and had solicitors recommended which made everything easier and quicker. Everything was explained so well and nothing was too much trouble; the value for money was excellent! Thank you!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMellissa was fantastic and ever-present throughout my first time purchase. She was always very fast to respond to queries and nothing was too much for her. Fully recommend Mann and in particular Mellissa.
Thank you for your 5* review and recommendation Joe. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had the pleasure of working with Mellissa in our search for a property, and she was nothing short of exceptional. Even when distractions arose, her captivating presence included, she remained focused, ensuring we found the best options available. If you’re looking for an estate agent who is not only highly skilled but also a delight to work with, she is the perfect choice.
We are thrilled to hear about your positive experience with Mellissa! It's our goal to provide exceptional and dedicated service to our clients, and we're glad she was able to make your property search a smooth and pleasant one. Thank you for choosing our agency and recommending Mellissa to others! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleMann Portsmouth are great, bought through them and the process was easy and straightforward. Big thanks to Daren especially, friendly and full of good tips. All staff really professional and friendly. Would recommend to any first time buyers.
Thank you for your 5* review and recommendation Michael. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleLee was very good at showing me around the property and he was very polite and very kind man and the property is brilliant and I love it and lee was very professional with job and I also want to say thank you tol jay for helping to how to put a review on here and was very polite and kind brilliant people thank you lads
Hi John! Thank you so much for your lovely 5* review for the branch. Lee and the rest of the team really do appreciate you taking the time to leave us this feedback. Best wishes in your new home, Graham - Customer Relations
5/5
GoogleI have recently purchased a rental property and using Mann and in particular Lee has taken the stress out of the process. Lee has been excellent in his communication and ensured that both me and the Tennant’s are happy and fully briefed through every step of the journey. Thank you for making this a stress free journey!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWe went through Mann Portsmouth for the purchase of our first house and they have been amazing! Katie looked after us from day 1 and we always felt supported.
Thank you for choosing Mann Portsmouth for your first home purchase! It's our pleasure to have provided you with exceptional service and support throughout the entire process. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleReally pleased with the service. Couldn't have been any more helpful and were always happy to help. Mel and Daren were brilliant with showing buyers and keeping me up to date. Would definitely recommend going forward.
Hi Glen, thank you for your kind words! We are delighted to hear that Mel and Daren provided you with excellent service. We truly appreciate your recommendation and look forward to assisting you in the future. Kind regards, Lucy, Customer Relations.
4/5
GooglePut our house on the market and within a week we had viewings. In the end we had 3 had offers so very pleased. Mel was really nice and very professional, always happy to help.
Hi Lou, thank you for sharing your positive experience with us. We're delighted to hear that Mel provided you with excellent service and that you received multiple offers on your property. If you have any further feedback or questions, feel free to reach out to us. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to all at Mann and co northend especially Jamie who done a great job with the sale of my property. Very helpful, friendly and patient with me during my times of panic and uncertainty. One of the biggest things I’ve done in my life and couldn’t have done it without all the support. I would highly recommend Mann and co.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleI had a really smooth and positive experience with Mann Agency. Tom in particular was absolutely brilliant throughout, always smiling and helpful. He went above and beyond, even replying to messages on his days off. The whole team were professional and responsive, and they made what could have been a stressful process feel straightforward. Highly recommended.
Thank you for your kind words and for choosing Mann Agency! Our team strives to provide top-notch service and we are thrilled to hear that Tom exceeded your expectations. We appreciate your recommendation and look forward to working with you again in the future. #CustomerSatisfaction #MannAgency Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleI would recommend Mann Estate and letting Agents, professional and helpful whilst selling my Mothers house. Daren was particularly helpful and made sure i was up to date with progress and gave advise freely.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Martin! Kind regards, Lucy, Customer Relations.
5/5
GoogleMy daughter is in process of getting her first foot steps in the property market, she has found the right house through Mann and we have been looked after by Darren Crown the property expart. Thank you Darren for your help and expertise.👍 …
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have just rented our property in North End Portsmouth with Jay at Mann Lettings. The whole process, Jay made it very interactive, engaging, informative and helpful, all while being very friendly. He helped us understand a lot and was very quick and efficient at finding tenants and sorting all the paperwork. I would definitely recommend using Mann and Jay as your estate agent! Thanks again
Many thanks for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery positive experience. Katie, Jamie and the rest of the team were very helpful, friendly and professional and made the process as straightforward as possible. Recommended.
Thank you for the glowing review! We're so glad that our team, especially Katie and Jamie, were able to provide you with a positive and professional experience. Hearing that you would recommend us means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI would thoroughly recommend Mann Sales and Letting Agents. Jamie Ridge and his team were superb. A perfect mix of professionalism and friendliness, nothing is too much trouble for Jamie and his team. I was very impressed with the service I received throughout the process of selling to buying our new family home. I highly recommend Mann Sales and Letting Agents Portsmouth.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleOutstanding Performance, got more viewings in a day than my previous estate agent did in 3 months. House now sold in less than two months.
Thank you for your review! We are thrilled to have helped sell your house in record time with our outstanding performance. Our team is dedicated to getting results and we are glad to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleHad an excellent experience with Keira from Mann! After showing an interest in one of there properties that had sold, she went out …
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleStephen and his excellent team, Liberty, Charlotte and Alec have been helping us for the pas 4 years and again recently with advice and support to find tenants. We have been very pleased with the whole experience. Liberty has been dealing recently with two of our properties. Here communication and advice has been excellent. We have no hesitation in recommending them for any landlords. Great team, thank you!
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.
5/5
GoogleLee and his team have provided us excellent and very professional service for managing our property. Great communication, follow up and taking us thru every step of the process. We highly recommend.
Hi Stephanie, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mann's Portsmouth office has 332 reviews across 1 platform: 332 on Google.
Mann Portsmouth is rated 4.4 out of 5 across all 332 reviews, and 4.4 out of 5 on Google from 332 reviews.
Mann Portsmouth, 127 London Road, Portsmouth, Hampshire, PO2 9AA.
