Trusted Agent profile · Portsmouth · Hampshire
Verified
★★★★★
332 reviews across 1 platform
127 London Road, Portsmouth, Hampshire, PO2 9AA
Part of Mann, see every office.
Mann's office in Portsmouth, Hampshire, at 127 London Road, is rated 4.4 out of 5 across 332 reviews on 1 platform, including 332 Google reviews rated 4.4.
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
5/5
GoogleIt is difficult for a foreigner without knowledge of the language to solve the serious problem of finding a property to buy in the UK. After several months of searching, browsing, I contacted Mann Portsmouth and it was the right decision. Joshua (specialist of Mann) showed maximum competence and professionalism. He helped us find the house we were looking for. Joshua is polite, patient, always in touch, knows the answer to ANY question about the property he represents. Many thanks!
5/5
GoogleGreat Team at Mann Portsmouth, I've dealt with Charlotte a few times now and she is one of the best, knowledgeable, efficient and gets on with doing her job! great communication from all of the team and quality Tenants found in very good time - they listen to your wants and don't wants therefore don't waste your time throwing unsuitable prospective tenants at you! thanks team Mann!
Thank you Simone for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott
1/5
GoogleOne of the worst estate agents I have ever encountered. I was given an appointment to view a property, but a day before, I received a message stating that it's sold. Despite that, I received another call seven days later, claiming the same property is back on the market and scheduling a second appointment. I requested an early appointment, but they couldn't accommodate due to the landlord's unavailability, forcing me to reschedule other commitments, including childcare. To my dismay, I received a call on the same day of the viewing, informing me that the property is now sold. Beware of this estate agent if you're selling your house; their professionalism is questionable.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleI will strongly recommend them to any first time buyer. Joshua was very helpful in finding a property for us and Steve ensured he brokered the best deal for our mortgage. I believe they deserve more than just a 5 star. They’re simply the best.
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
1/5
GoogleAbsolutely the worst estate agents ever! It takes 78 calls to get through. Then you get through, explain the situation and they say I’ll get back to you and they don’t. Called this morning 26 times and no answer from sales and lettings. Avoid at all costs!
We apologise for the inconvenience and frustration you have experienced. We value your feedback and will work to improve our communication and customer service. Thank you. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
5/5
Googlewe been rented our property via Mann Letting, North End Portsmouth. The day one process is very smooth to finding a tenant, references check, paper work and keep updating the status on prompt. Of course attractive management Fee.... Special thanks to Jay to make it happen and look after my property....
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
2/5
GoogleWe bought a house that the agancy had for sale and when we put the offer we were not aware that there were things wrong with the house. There were authorisations missing, they had no idea about works that had been done to the house, no electricity and gas certificates and we had to pay for them all. We could have retrieve our offer, but by that time we felt like we don't want to start again the whole process and property offered some futures we were keen on. When we took the keys we found £53 debt on electricity and a lot of rubbish and personal belongings from previous owner that we had to pay to get rid of. On the positive side, Olivia was really good at chasing things along the process for us and was very polite and helpful and has good communication skills.
5/5
GoogleI'm fully satisfied with their services. Thanks to Jessica Grinter who helped me got a perfect place. She's good and her services are top notch. And I already informed her that I'll refer more of my friends to her.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad an excellent experience renting my property out through Mann Letting Agents in North End. Katie was very efficient and managed the viewings very effectively. In the end she found some excellent tenants for me and was able to answer all of their and my questions very efficiently.PositiveProfessionalism
Thanks for the amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleMann was fantastic in my sale. Anita kept us up to date with everything. We had issues with getting a mortgage through our lender, so we spoke to Alex Keeley at countrywide mortgage service, who i can’t recommend highly enough. Thank you to all at Mann and CoPositiveProfessionalism
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations
5/5
GoogleKatie Jones, is a phenomenon Estate Agent. She show us our new home at a very short notice. Thank you
Thank you so much for your kind review, Katie truly is a rockstar agent! We're thrilled that we were able to find you your dream home with such a tight timeline. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI would definitely recommend Mann sales and Lettings. Our property was for sale for a long time and our interest in Mann lettings was to rent it asap, in case a long awaited sale fell through. The manager lee was very efficient with regular contact and information. we did not need to use the letting facility in the end but I was very impressed with Mann sales and lettings,and particularly with Lee.
Thank you for your 5* review and recommendation Jane cameron. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleI couldn’t recommend Mann Portsmouth more. Mel has looked after my sale from start to finish, keeping everyone informed and taking away all the stress. Thank you Mel !!!
Thanks for your brilliant recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWe are first time buyers and found the whole process daunting, but Darren has been so helpful and efficient and has really helped make the process so easy for us! We are so happy, thank you Darren and team.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI just want to say a massive thank you to Alec from the Mann Estate Agent for being so helpful and professional during my dealings with your agency. I would highly recommend them to anyone. Very friendly and helpfully the entire team and we got all the help we needed through the process of renting a property! *****
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy.
5/5
GoogleMellissa was amazing and very helpful! After 11 years in the uk she helped us with our first home - thankyou
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
5/5
GoogleI approached Mann for help and advice concerning property matters. The level of assistance from Lee was second to none. He really went out of his way to help me and I would be happy to go back to Mann because of this.
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleMellisa is the best agent, very supportive and kind
Thank you for taking the time to share your experience and for your wonderful 5* review Cristina! Kind regards, Lucy, Customer Relations.
5/5
GoogleMelissa from Mann estate agents in North end has been brilliant throughout this whole process keeping me in the loop throughout each stage and I would recommend them to anyone who is looking to buy.
Thank you so much for your kind words, it means a lot to us! We are so glad to hear that Melissa has been a great help and we truly appreciate your recommendation. It's our goal to make the buying process as smooth as possible for our clients. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleDaren Crown and the team have been exceptional in helping me purchase a property. Has kept me up to date with the process at all times. Would definitely recommend
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally lovely experience. Everything went through smoothly. Thank you to everyone at Mann!
Thank you for your glowing 5* review Samantha. Kind regards, Lucy, Customer Relations.
5/5
GoogleMann Portsmouth dealt with the sale I purchased in December 2021. Anita and the team were fantastic and really managed the process effectively, keeping all parties informed. I look forward to working with the team again in the future :)
Hi Andy Thank you for your lovely 5* review for the branch. Anita and the team really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
5/5
GoogleWould highly recommend Daren from Mann! Has been brilliant throughout the whole process of purchasing our house. Very knowledgeable and friendly!
Thank you for taking the time to leave us this fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI wanted some advice as I’ve recently had an offer accepted but the homebuyers report came back negatively. I decided to call this company as they had a nice property on sale and we’re not related to the agents I’ve spoke to before. I was then given honest friendly advice and they told me that they were the manager and that they closed 15 minutes ago! Even though they didn’t have to give me customer service they still chose to do so.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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