Mann Portsmouth reviews

★★★★★ 5/5

Google

Fantastic experience selling our property. Jamie and his team were friendly, always happy to help and kept us in the loop with what was going on. Even went the extra mile to try and help find us our new home, fitting in viewings which were technically out of hours! Recommended.

Laura · 15 December 2019

★★★★★ 5/5

Google

I am satisfied with the process. Thank you, Jessica Grinter and her team, who helped me with a perfect accommodation.

Oyedeji · 26 December 2023

★★★★★ 5/5

Google

I’m really pleased with Jessica at Mann Lettings. She has not only provided top notch service but also made sure my move was stress free. She constantly chased all the issues and kept me updated. Whole process was very quick and hassle free. I was able to move within a week while I was working. All thanks to the meticulous team at Mann lettings. Highly recommend their services.

Shubhi · 26 December 2023

★★★★★ 1/5

Google

I had never met a real cowboy until I met these. 13 years of renting I have never come across such a unprofessional clowns. Lack of communication , professionalism and very poor service with the inability to deal with issues means that I am now at the regulator stage with these. DO YOURSELF A FAVOUR -AVOID

Steve · 10 August 2024

★★★★★ 5/5

Google

Thank you Chloe for your efficient and prompt help Great communications - much appreciated

Kate · 20 April 2024

★★★★★ 5/5

Google

Jess has been incredibly helpful, quickly solving enquiries and issues! The whole team has been very friendly, very happy with our new property!

Noah · 1 October 2023

★★★★★ 5/5

Google

A very professional service! Katie from start to finish was brilliant and answered all our emails in great response time. Katie is a real asset to the team and deserves all the credit she gets. Ryan/CharlenePositiveResponsiveness, Professionalism

David · 20 June 2022

★★★★★ 5/5

Google

Lee at the Portsmouth branch of Mann has been commited and determined to ensure that the process of letting my property has been as smooth and painless as possible, despite a variety of potential problems due to my particular circumstances. Lee has dealt with these and kept me informed with a professionalism that went well beyond the call of duty.

Kevin · 20 May 2024

★★★★★ 5/5

Google

Jay the Lettings manager has been amazing from start to finish He was helpful and always available. He’s honest and clear with information. An absolute pleasure

Zak · 12 August 2025

★★★★★ 5/5

Google

Lee, Jess & Jay in lettings are fantastic! Really helpful every step of the way when needing to find a Tenant, and always happy to help if and when needed. Great at communications with regular progress reports, property management, check-in & check-outs etc. Trusted keyholders. I've been in this business a long time now and wouldn't consider using anyone else!!

Laura · 20 April 2024

★★★★★ 5/5

Google

This company was nothing but perfectly professional with helping prepare and subsequently let my property in Portsmouth. The staff, especially Lee Rawson based in Portsmouth, will constantly go the next mile to help , reassure and mange all the inevitable hic ups that letting or selling homes entails. I would highly recommend this company to anyone thinking of letting or selling their home.

Matt · 2 December 2022

★★★★★ 5/5

Google

I could not have had more professional help in buying my property. Especially from Anita, she was very helpful and nothing was to much trouble. Only spoke to Jamie on the phone but again very helpful. Would recommend this estate agent.PositiveProfessionalism

Sarah · 20 June 2021

★★★★★ 5/5

Google

I’ve been looking for a place for a few weeks and Katie really stood out as such an honest,genuine and advising employee compared to many of the other agencies in southsea. She was so polite and helpful and because of her suggestion I decided to make an offer. In the office, I have been in communications with Jay and Lee who have been courteous, pleasant and professional both over the phone and by email. They respond quickly and action what they say they will efficiently. I unreservedly recommend their services if you are planning to move. Thank you for helping us find our new home!

Tanya · 3 September 2022

★★★★★ 5/5

Google

As a landlord, I couldn't recommend Mann enough. Alec and Liberty made the transition from private renting to renting through an agency seamless and stress free. From the time my property was listed online to the time the tenant moved in was one week. Great service!

Alex · 12 November 2019

★★★★★ 5/5

Google

We have two properties let and managed on Hayling Island and Alec Cogan has provided us with an exceptional "exceptional" service. He said that they would let quickly and whilst one took all of 3 days the other 18 hours !! Throughout the process he has been available on mobile and continues to check in randomly to make sure all is running smoothly. We let other properties out via another agent and our experience with them was terrible - Alec knew of this and has literally been at our side throughout the current lettings and there is no chance we will use anyone but him in the future. Supported by a good team that have also been super but its great to have someone that truly supports you. Great job Alec much appreciated - Peter & Petra Morton

Adventures · 30 July 2022

★★★★★ 1/5

Google

Worst agency, taking in to account how we have been treated, Shocking encounter with the representative agents. If any option to give zero star I would have given that. It seems that they only care of putting money in their pocket. They rented us a house in awful conditions and gave no care after. My wife rented house from them, she is first time in UK. Viewed the house seeing the advertisement, it's was not cleaned by that time but assured her it's will be cleaned before occupying. Before signing tenancy fixed an appointment to view the house for which they agreed, as soon as she went there they came with excuse they don't have the key some guest took the keys which is a bit shocking, even they never bothered to call and inform if that was the situation. She have been told if need to be viewed before signing tenancy then it's need to be shifted for some other day but assured that the house was cleaned. Believing them tenancy was signed and made shift on the same day. But it's was big mistake from her side. The house was not cleaned, even it was not possible to breath as she was feeling suffocating and vomiting. The floor mats were full of dust and smells very badly and the same too from kitchen. More over the room heaters not working lights not working for which they are not responding on complaints already made several times. On mailing the matter she got mail if she want to vacate she can do but with conditions that the first month rent will not be refunded but will get the deposit back as whole amount. But shockingly when called them again to confirm about vacating they changed from there previous statement of deposit refund. Now what's they says is entirely opposite, saying first month rent was for landlord and for each day of stay certain amount will be deducted from deposit amount. She just feel cheated by the Mann as it's clear shows from this kind of attitude towards the customer. As she is first time in the UK she completely feels broken and helplessness.

Gopa · 30 July 2022

★★★★★ 5/5

Google

Jay and Lee are very amazing young guys with speed and agility at work. They are very polite and friendly customer service persons, and I am happy to have associated with them in this business of lettings. I would refer my friends to them if I have the opportunities bcos they are nice guys.

Luke · 17 June 2024

★★★★★ 1/5

Google

Shocking encounter with the representative agents on an enquiry to view a marketed property for sale. The rep advised that the Mann agency will not show existing home owners their marketed properties until the existing property is sold or on the market, conveniently offering to come and value the existing property and to discuss their services. I for certain would not want agents to be speaking to perspective buyer in such manner and would encourage anyone using the agency to market their property to mystery shop the agency to understand what genuine prospect buyer's will encounter on conversations with this agency.NegativeResponsiveness, Quality, Professionalism, Value

A · 20 June 2022

★★★★★ 4/5

Google

Mann Portsmouth dealt with our rental property in an efficient manner. We were kept informed throughout the process and would highly recommend them. Thank you to Jay especially for his work.

Gayle · 30 July 2022

★★★★★ 5/5

Google

I cannot recommend Mann Portsmouth enough after the excellent help we have had from Jamie Ridge, Shaun Joyce and Donna Wagon! Buying our first house has been quite a process and they've been incredibly knowledgeable, friendly, and helpful through the entire thing. Living far away form a house that we were buying was quite a stress but they've made the whole process so much easier! They've been amazing all the way through - a huge thank you to them!!

Arabethan · 30 July 2022

★★★★★ 5/5

Google

Myself and my partner moved in together leaving his Nan's flat vacant, so I used Mann Lettings in North End Portsmouth to find her a tenant and fully manage the property for her. Beth, Charlotte, Ben & Steve were fantastic from start to finish finding us a tenant in record term for the full rental value they marketed the property for. This tenant changed her mind and instead of being set back from this, Mann instantly found us a replacement and the tenants moved in the day after my partner vacated meaning his Nan had income immediately which she was delighted with! All in all, fantastic work by the whole team!

Kayleigh · 31 July 2016

★★★★★ 5/5

Google

The friendly and helpful manner in which Mann Countrywide has matched tenants to our property needs has been greatly appreciated. We take our hats off to Team Stephen, Charlotte and Liberty for their enthusiastic response and may our relationship continue well into the future.

Bryan · 13 June 2019

★★★★★ 5/5

Google

In the past I had awful experiences with Mann Countrywide Lettings, so was nervous to even view a property with them, let alone sign up a new contract with them. Jade Denenish was our personal fairy godmother! Besides from everything else she has changed our opinion of Countrywide Lettiongs - which we did not think was possible. She worked hard to find us what we wanted and needed. She took on board our requirements and was honest with us. As soon as she found us the perfect home she called me and then did everything she needed to to help us secure the property and at a standard my young family could comfortably work with. She had endless patience with our wanting to view the property repeatedly for different reasons (partly just because we were excited about moving in). She followed up requests promptly and responded to emails or voicemails swiftly. I would (and already have) recommend Jade and Mann Countrywide to anyone looking for a property to let. 5 star service, 5 star helpfulness, cannot thank Jade enough!

Fiona · 1 August 2013

★★★★★ 1/5

Google

awful service. It seems to me that Jay and Liberty only care about putting money in their pocket. As somone who has rented for a while this establishement goes down as the WORST in Portsmouth. They sold us a house in awful condition and gave no care to us after. other Mann collegues from different stores were appaled when I spoke on the service i recived. Do not use this estate agent, they dont care...NegativeResponsiveness, Quality, Professionalism, Value

Dylan · 20 June 2022