Trusted Agent profile · Kent, Greater London, Hampshire and more
Verified
★★★★★
5,916 reviews across 39 offices and 4 platforms
Mann has 39 offices, in Canterbury, Dartford, Portsmouth (two offices), Bromley, London (five offices), Ashford (two offices), Beckenham, Southampton (five offices), Sutton, Ramsgate, Swanley, Redhill, Gravesend, Croydon, Chatham, Gosport, Purley, Chessington, Rochester (two offices), Gillingham (two offices), Maidstone (two offices), Sheerness, Waterlooville, Yeovil, Sidcup and Sittingbourne (Kent, Greater London, Hampshire, Surrey and Somerset). Together they have 5,916 reviews on four platforms, rated 4.5 out of 5 overall.
5,683
Reviews on Google
All 39 offices
1
Reviews on Facebook
All 39 offices
1
Reviews on View Agents
All 39 offices
231
Reviews on Trustpilot
All 39 offices
Mann's 39 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent and professional service from Tim and Emma once again- been using Mann for the last 3 years and they always do a great job.
Thank you Sam for your glowing 5* review of our Mann team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.
5/5
GoogleEmma was wonderful . She was so professional in handling our rental process . She made everything so easy for us and took the stress away from us. I recommend Mann to everyone. Their customer service is next to none .
Thank you Chika, I will pass on your comments to Emma. Best wishes, Mark
5/5
GoogleProfessional and made everything simple. The team are easy to get hold of and always happy to answer any questions. I particularly liked the utilities app to help you set up everything ready for move in.
Alice, thank you so much for your kind words. We would all like to wish you the very best in your new home. Kindest regards, Mark
5/5
GoogleNice and friendly staff
5/5
GoogleExcellent service throughout the buying of my home highly recommend and the bottle of wine was a great touch. Thank you
2/5
GoogleUnprofessional- overall bad service as a buyer
1/5
GoogleReally disappointed with the person that came out from balgores. Had an attitude and decided to value my property to sell rather then what it was worth, I then see that they have recently put a property up around the corner for 50k more than what they said mine was worth. Exactly the same layout..... go figure?!! On her leaving words to my property the person ,said "good luck and if you actually want to sell your house give us a call"......the arrogance of that comment. I wouldn't recommend.
5/5
GoogleThanks to Clive and his team for their friendly support, which helped ease the many problems of selling a house when living 200 miles away.
5/5
GoogleFantastic service from initial consultation to picking up keys on a rather lengthy sale & purchase! All staff great to deal with and Marie was fantastic at keeping everything chased up and everybody informed!!! Would not hesitate to use again!
5/5
GoogleInitially the price quoted was shockingly high but we were assured that the service we would receive would be worth it....and they were right. We felt supported and informed throughout the whole process. Special mention for Marie for keeping us calm when it went wrong and for Tom for making us laugh when we needed a chuckle. Our buyer admitted that they decided to buy the property from the photographs alone.
5/5
GoogleVery very professional and great staff who kept us up to date during the whole process.
5/5
GoogleI had a fantastic experience from start to finish with Lauren, Angie and Etienne. Thank you for being so efficient and helpful throughout the whole process.
Many thanks Stuart for taking the time to leave this amazing 5* review. Best wishes, Lucy
5/5
GoogleStaff are caring and efficient. Lauren especially has been amazingly helpful. We now have our dream house! Thank you so much.
Thank you Kerry for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy
5/5
GoogleMia is an asset to this branch and Mann Countywide. She is professional, efficient and has given and exceptional service to me whilst I have been selling my home despite her not being my agent. Would highly recommend her to anyone.
Thank you for leaving this wonderful 5* review of your experience with our local Mann team. Thank you for the recommendation. Kind regards, Lucy
4/5
GoogleI dealt primarily with Etienne prior to my move, then Lauren Hills after moving in. Lauren in particular was very patient and understanding with my continual queries about the place, most of which I could have found out for myself if I wasn’t so lazy. I’d recommend Mann to anyone looking to rent/buy, for me, they provided a great service.
Thank you for your review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
4/5
GoogleRating only, no written review.
5/5
GoogleGreat communication and very helpful service throughout the entire moving process! Friendly and quick responses to all of our queries - would definitely recommend.
It's great to see that the Sydenham team were once again able to provide their proven 5 star service! Thank you. Sarah
5/5
GoogleVery quick to respond to our queries, and we were the buyers, not their sellers. We had some delays to the sale which Mann tried to expedite as quickly as possible - if it werent for them, I doubt we would have exchanged yet, let alone completed.
Thank you Alex for your wonderful 5* review of our team at Mann, Sydenham, and I do hope you are now settled in your new home. Kind regards, Scott
5/5
GoogleService has been very good and Julie has been very helpful and supportive throughout a recent inspection and renewal.
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
1/5
GoogleExtremely pushy mortgage advisor was told I couldn’t view property unless I saw her mortgage. Booked a viewing then someone called sajeeda calls and tells me basically I can’t view unless I come to see her first even though I told the girl who I booked viewing with, that I had arranged finances. Forget viewing the property now she’s put a disgusting taste in my mouth. I’d rather go buy elsewhere.
Good afternoon, I am sorry to read that you feel this way. So that we can look formally into any concerns you may not have already raised, please contact us with full details to review@countrywide.co.uk. Kind regards, Scott
5/5
GoogleWe have used Mann (Redhill) a number of times now. Sarah and her team are fantastic, nothing is to much. Even on Sarah’s days off, Sarah will be in touch if need be. I have no hesitation in recommending Sarah and the team at Mann.
It's great to see that the Mann team were once again able to provide their proven 5* service! Thank you for the recommendation. Kind regards, Lucy.
5/5
GoogleFantastic service, very helpful and efficient.
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
5/5
GoogleThanks to people who really care about clients was getting house for rent easy and fast. Emma was very helpful and communication with her was always fast. I absolutely recommend MANN!!
Hi Matej Thank you very much for this 5* review and recommendation! Kind regards, Jake
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canterbury has the most, with 751 reviews rated 3.7 out of 5, followed by Dartford with 400.
The 39 Mann offices, by town:
Yes. In The Trusted Agent 2026 awards: Mann, Dartford won Gold; Mann, Southampton won Gold; Mann, Southampton won Trusted Agent; Mann, Redhill won Trusted Agent; Mann, London won Trusted Agent; Mann, Ashford won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, London won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.
