Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve dealt with a number of estate agents in the past and, unfortunately, some have come across as dismissive and more focused on securing a sale than actually helping the customer but I must say Lauren Rickard really stood out to me. She was friendly, polite and very easy to speak to and demonstrated a clear passion in her work, she made everything very easy and was always happy to help with any questions I had. I’d definitely recommend Lauren to anyone looking for help with finding a property.
Dan · 16 August 2026
Agent replied · 23 August 2026
Thank you so much for your kind words! It's great to hear that Lauren provided you with exceptional service and truly cared about helping you find your perfect property. We pride ourselves on putting our customers first and we're thrilled that Lauren has demonstrated this passion in her work. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a pleasure of dealing with Honey when finding a rental property in Ramsgate.
She went beyond expextations from start to finish, includind taking accurate measurements of the lounge and the bedroom-including door widths!
This helped me plan fitting my furniture.
As I had my delivery around 9.30am in the morning of my moving day, she brought the keys by walking from the office.
I can fully endorse Honey and look forward to working with her again as a tenant or a landlord.
Thank you Honey and Mann Countrywide!
Peter · 23 June 2026
Agent replied · 23 August 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBig massive thank you to Shannon for actually taking her job very seriously and not just rocking up to get paid for doing the bare minimum like most people nowadays .. Shannon literally went above and beyond and I really hope she is acknowledged by her management for all her hard work and efforts … she is absolutely an asset to this company and I’m not saying that just to be nice , because I don’t leave positive reviews unless it’s absolutely blown me away and Shannon did just this …
City · 23 June 2026
Agent replied · 23 August 2026
Thank you for your kind words and for recognising the dedication and hard work of our employee, Shannon. We are so grateful to have her as part of our team and we will make sure to acknowledge her efforts to her management. We appreciate your support and are always here to go above and beyond for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHoney was absolutely amazing during our move! From start to finish, she was professional, friendly, and incredibly helpful. Moving can be stressful, but Honey made the whole experience so much easier with her positive attitude, hard work, and attention to detail. Nothing was too much trouble for her, and she went above and beyond to make sure everything ran smoothly. We truly couldn’t have done it without her. Highly recommend Honey to anyone looking for someone reliable, caring, and exceptional at what she does!
Fresh · 23 June 2026
Agent replied · 23 August 2026
Thank you for your kind words! We're so glad that Honey could make your move a stress-free experience. Her professionalism, positivity, and attention to detail truly make her exceptional at what she does. We appreciate your recommendation and will be sure to pass along your compliments to Honey. Thank you for choosing us!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a fantastic experience with Shannon at the Ramsgate office of Mann Estate Agents. From start to finish she was incredibly professional, but what really stood out was how much she went above and beyond to help me feel confident about my decision.
She kindly allowed me to view the property multiple times and never once made me feel rushed or pressured. During the visits she also offered thoughtful guidance and advice on how the space could work, from furniture placement to how the rooms could be arranged. That really helped me visualise what life in the flat could look like.
Thanks to Shannon’s support, I was able to truly see myself living there, and I honestly do not think I would have felt as certain about my choice without her help. I am very grateful for her patience, professionalism and genuine care throughout the process. Highly recommended.
Antonella · 16 March 2026
Agent replied · 13 April 2026
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleShannon was the lady that helped us with our move. A really well mannered lady and professional throughout. Any issues raised have been dealt with promptly. They have remained in contact to ensure all was OK with the move. It was also my sons 9 th birthday of which she had know hes into his football and must have used her own free time to even put a bday card in the post. Which to be honest there are no words for her kindness. She is the best estate agent I have dealt with by far. Definitely would suggest Shannon and Mann Lettings to anyone looking for a new home. Im really gratefull to all of the help ive recieved. Thankyou Shannon from my son and myself. Respect where its due.
Davie · 13 March 2026
Agent replied · 13 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe would like to express our sincere gratitude to Shannon and the team at Mann Lettings in Ramsgate for their incredible effort and dedication in helping our family find our next home.
Shannon truly went above and beyond throughout the entire process. She made sure we were able to view all the properties we were interested in, was extremely knowledgeable, and always came back to us very quickly with clear answers to any specific questions we had. She even arranged for us to view a property that wasn’t yet on the market, with the landlord’s agreement, which we greatly appreciated.
Shannon is kind, honest, thoughtful, friendly, and highly professional, and she made what could have been a very stressful time feel supported and manageable for our family. We are incredibly grateful for her help and would wholeheartedly recommend Mann Lettings and especially Shannon to anyone looking for a new home.
Isidora · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your glowing review of Mann Lettings and our team, especially Shannon. We are thrilled to hear that she went above and beyond to help your family find your new home. Her dedication, knowledge, and professionalism truly shine through in her work. Thank you for choosing us and we highly recommend Shannon to anyone in need of a new home. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHarvey is one of the best agents i have dealt with, and I have dealt with a lot. He is kind and considerate and made an otherwise stressful process quite straightforward. He tried to help above and beyond and I couldn't recommend enough. If you want someone who actually cares about you as a customer and a human, he is your Mann. (Pun intended) thank you, Harvey, i am forever grateful, even if it didn't work out the way we hoped. All the best!
Denitsa · 13 January 2026
Agent replied · 30 July 2023
Thank you so much for your kind words, they mean a lot to us! We are thrilled to hear that Harvey provided such exceptional service and went above and beyond to help make your experience stress-free. Our team takes pride in caring for our customers, and we are so glad that Harvey did just that. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve decided to rent my place and invited few agents to help me decided what would be the best course of action for my property. I have met hundreds of estate agents and I must say, that Bradley was one of the best ones. He was very honest, transparent, knowledgable and I was left feeling like I was in a really good hands. Thank you!
Michał · 13 February 2026
Agent replied · 13 April 2026
Thank you for choosing Bradley to assist with your property! We are thrilled to hear that he provided honest, transparent, and knowledgeable service. Our team is dedicated to ensuring that our clients feel confident and taken care of throughout the process. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWould definitely recommend Shannon, Bradley and honey for the great service even tho I’m inpatient 🤣 very professional and go above and beyond if I could give more then 5 stars I would thankyou so much for what u have done for myself my partner and 2 children x …
Lisa · 23 May 2026
Agent replied · 23 August 2026
Thank you so much for your kind words and recommendation! We are thrilled to have helped you and your family. Our team takes pride in providing excellent and professional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to say thank you to Lauren. Thank you for your hard work and dedication finding me my dream home. She was very professional & extremely understanding and polite and good at her job and I'm sure you'll go a long way in your career.
Gary · 13 April 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that Lauren provided exceptional service to help you find your dream home. We pride ourselves on our team's professionalism and dedication to our clients. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHoney Pearson was very helpful. Executed increased effort in assisting us aquire the property. Fast, efficient, accommodating and smooth transactional process
Marc · 9 August 2026
Agent replied · 23 August 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOur experience with Honey has been great overall.
She's always ready to help and accomodate any queries/needs we've had regarding our rental with Mann. Her and her colleagues helped keep the process straightforward despite some difficulties from our side too, which was much appreciated.
Sy · 13 February 2026
Agent replied · 13 April 2026
Thank you for the positive review! Delivering exceptional customer service is our top priority and we are thrilled to hear that Honey and the Mann team was able to assist you with your rental needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleShannon was absolutely amazing from start to finish. Friendly, polite and went out of her way to arrange viewings. She got us moved within a couple of weeks and kept us informed every step of the way.
Sarah · 16 March 2026
Agent replied · 13 April 2026
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThanks to Shannon and the team at Mann’s.
We were desperate to move house when our dream home popped up on Mann’s website.
That very same day we were offered a viewing which resulted in us wanting to move forward with the property.
Our agent Shannon was super helpful, down to earth and ‘on the ball’ throughout the entire process - Within two weeks we were moving!
Wouldn’t hesitate to recommend these guys to anyone looking to rent or buy.
Thanks again, James Baker (the guy who almost forgot to write a review ;-)
James · 12 December 2024
Agent replied · 26 December 2024
Thank you so much for your wonderful 5* review James! We're thrilled to hear that Shannon and the team at Mann’s could help you secure your dream home so swiftly. We truly appreciate your recommendation and are glad to have been part of your journey. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAmazing people from the viewing to the move in day nothing is too much of an ask. A big thank you to Honey especially for the professionalism and Shannon and Brad also. 😁 …
L · 13 March 2026
Agent replied · 13 April 2026
We are thrilled to hear about your amazing experience with our team, especially Honey, Shannon, and Brad! Providing exceptional service is our top priority and we are grateful for your positive feedback. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleShannon who helped recently with us finding a new property has gone and above beyond, she has maintained contact throughout making sure that everything has been in place, she worked past her hours one day just so we knew that we had been successful in being accepted by the landlord of the home. Anytime I have contacted she has always got back to me quickly and nothing has been too much trouble for her. Whilst doing the viewing for the property she was very professional but was also very down to earth which helped us to feel more at ease when viewing the property.
Abi · 16 March 2026
Agent replied · 13 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleShannon from Ramsgate has been brilliant! She helped us secure our home and kept us well informed through the process, she went above and beyond to support us. Very happy 😊 …
Rachel · 16 March 2026
Agent replied · 13 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleLauren Rickard is a ray of sunshine. She is professional, capable and responsive, I am very happy with the experience.
Daniela · 23 May 2026
Agent replied · 23 August 2026
It was a pleasure serving you and I am so glad to hear that you were happy with the experience. Customer satisfaction is our top priority and we strive to provide professional and responsive service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been impressed by Mann Ramsgate estate agent's negotiator Harvey acting for a vendor on a property I am interested in. He has conducted himself well for the vendor, protecting their interests. However he has acted in a way which is commercial, personable and straightforward. I've had a far better impression of Mann Ramsgate than I had anticipated. This is in sharp contrast to some other estate agents in the area. As a buyer I would be more likely to buy a property from this approach than I would from the competitors.
Darren · 13 February 2026
Agent replied · 13 April 2026
Thank you for your honest review! We strive to provide exceptional service and are thrilled to hear about your positive experience with Harvey at Mann Ramsgate. We always put our clients first and we are happy to see that it made a difference in your buying decision. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing experience at Mann. Everyone was so friendly and so helpful. Very knowledgeable in the work that they do. Very good conversationalists and understanding with my needs and requirements for a new home.
I would very much like to thank Ellie, Laurel, Jack and Shannon. All of whom were extremely professional, understanding, gave great advice, explained the process to me very well and were definitely the kindest and friendliest people that I have met to date in Ramsgate.
If you need a home, need help with a home or knowledgeable experience in the real estate market, I highly recommend going to Mann in Ramsgate and talking to one of these 4 wonderful people.
Jonathan · 26 July 2024
Agent replied · 25 August 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHuge Thank you to Harvey and Michael for their service - always courteous and professional
And thank you to Sean for getting me the best possible interest rate on my mortgage
Thank you MANN 😁
Renzo · 13 January 2026
Agent replied · 13 April 2026
We are so grateful for your kind words and loyalty! Our team takes pride in providing top-notch service and we're glad we could help secure a great interest rate for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleI recommend Mann Ramsgate estate agency for purchasing a house. As a first time buyer, I think I received all the help I needed till the day of completion. Lauren Rickard and others, weldone for the good job. Muhammad Taufiq, the broker, you're a star. Don't use Muhammad Taufiq as your broker when you're not prepared because he wants his job done on time.
Memory · 23 May 2026
Agent replied · 23 August 2026
Thank you so much for recommending Mann Ramsgate estate agency and mentioning our team members who provided excellent service. As a first-time buyer, we understand how important it is to have all the help you need and we're glad we could make your experience a positive one. Muhammad Taufiq truly is a star broker and we're proud to have him on our team. We strive to provide timely and efficient service for all our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe highly recommend Mann Estate Agents in Ramsgate. The house we have recently bought was advertised with them and they were so supportive from start to finish! Special thanks to Freddie, Laurel, Jack and Ellie who were always friendly, professional and knowledgable during our purchase (which wasn’t always easy - mainly due to our sale) I only wish we had listed the house we were selling with them too! Thank you all x
Karen · 25 September 2024
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Karen! Kind regards, Lucy, Customer Relations.
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