Mann reviews

★★★★★ 5/5

Google

I had an excellent experience with Mann Lettings while securing my apartment. From start to finish, everything was handled professionally and efficiently, making what can often be a stressful process feel smooth and straightforward. A very big thank you to Amber for making it such a wonderful experience. She was incredibly helpful, responsive, and supportive throughout the entire process. Amber kept me informed at every stage, answered all my questions with patience, and made sure everything moved along quickly and without any issues. I truly appreciate her dedication and friendly approach. I would highly recommend Mann Lettings to anyone looking for a reliable and professional letting agency. Thank you again for such a positive experience!

Junior · 13 March 2026

★★★★★ 5/5

Google

🌟🌟🌟🌟🌟 I recently had the pleasure of working with Hayley Morgan on the release of my deposit, and I couldn’t be happier with the experience. Hayley was incredibly professional and efficient throughout the entire process. From the start, she communicated clearly and promptly, making sure I understood every step. Her attention to detail and dedication to customer service were truly impressive. Hayley went above and beyond to ensure that the entire transaction was smooth and hassle-free. If you’re looking for someone reliable and trustworthy to assist with your real estate needs, I highly recommend Hayley Morgan. She truly deserves a 5-star rating for her outstanding service! Thank you, Hayley, for making this process so easy and stress-free. A special mention to Vivienne Novruzova, she's an empathetic problem solver. Also, if you’re looking for someone reliable and trustworthy to assist with your real estate needs, I highly recommend Vivienne too. She also deserves a 5-star rating for her outstanding service!

Olawale · 3 January 2025

★★★★★ 5/5

Google

I’d like to take the time out to thank Vivienne for all her help and support that she has graced my family with, we signed up for a number of estate agents but none can compare to the Mann branch in Chatham. This was our first time renting and we didn’t have a clue what to expect or what the procedure was, some Agents can be very sharp and abrupt, but Vivienne went above and beyond, always in contact, always willing to support us. Really impressed. Even after we secured a property she has left the door open in the event we needed support. Again just wanted to say thank you for all your help ⭐️ here’s an extra star cause 5 stars isn’t enough. Thanks again

Andrew · 25 July 2024

★★★★★ 5/5

Google

Not the type to leave reviews but the mrs keeps nagging. just wanna say a hige thank you to Mann of Kent and the team. Charlotte Stoute was a diamond help the most but also wanna say big thanks to Jake and George also. Whole thing was …

Kris · 13 September 2025

★★★★★ 5/5

Google

I had an excellent experience with Mann Sales and Letting Agents in Chatham. They helped me find tenants for my rooms on Lester Road and handled everything with great professionalism. The team was responsive and knowledgeable and made the entire letting process smooth and stress-free. I especially appreciated how efficiently they matched my rooms with suitable tenants, ensuring my property was well taken care of from the start. If you're looking for reliable and professional agents in Chatham, Mann Sales and Letting Agents come highly recommended. Their friendly approach combined with clear communication made all the difference. From: Trésor M…….

Kabilaz · 13 January 2026

★★★★★ 5/5

Google

Charlotte has been amazing and we couldn’t recommend Mann enough, after having an extremely bad experience previously Charlotte did all that could be done to put us at ease and made the process stress free for us. The whole team are professional and we have had constant communication and kept us updated at every stage. This was the first time we had sold and we didn’t understand a lot of the process, Charlotte took them time to answer all our questions and went beyond so that we knew what was going on at each stage. We will be using Mann for all future sales.

Annabelle · 29 May 2024

★★★★★ 5/5

Google

We have just been in contact with Jake the mortgage advisor who has been so helpful during our house move. He made sure we have always been comfortable during our meetings, explaining everything in detail and asking all questions honestly. Me and partner have been supported during our move and he has always been on the other end of the phone if we needed anything. We look forward to completing the last steps with Jake Owen

Sophie · 13 November 2025

★★★★★ 5/5

Google

Hayley Morgan has been my contact during my deposit release process & I have to say, she’s been fantastic. Hayley has been extremely efficient, always returned calls & emails promptly. A member of staff that goes above and beyond! she’s an absolute credit to the company.

Danielle · 16 February 2025

★★★★★ 5/5

Google

We are currently going through the process of renting a property and I can not thank Amber enough she has made the whole experience so much more enjoyable and less stressful! Thank you so much for everything! X

Rhianna · 23 March 2026

★★★★★ 5/5

Google

Amber was great! She is very quick with responses, made the whole process smooth sailing, took alot of stress from us trying to find a property at short notice! Would definitely recommend! Adam & Cailin

ITzSTRaNGeRv1 · 30 March 2026

★★★★★ 5/5

Google

Just wanted to come on here and say a massive thank you to Darcey and Amber for helping me out today, they made everything smooth, quick and painless and I would 100% recommend to everyone else.

Max · 13 March 2026

★★★★★ 5/5

Google

Would like to take the time to thank Vivienne and the others at mann lettings for helping me through the process of moving into my new home, Vivienne helped a lot with it and made things a lot easier and less stressful, couldn’t recommend enough 👍 …

Daniel · 4 December 2024

★★★★★ 5/5

Google

Steven at Mann Lettings was brilliant, very friendly and chatty. Allowed me to visit the property for a second time, answered all of my questions and dealt with any queries I had promptly. The day I received the keys was very brief and there were a couple minor issues with the property. However overall the whole process has been smooth and the staff at Mann Lettings have been very professional and friendly.

Kerry · 30 June 2023

★★★★★ 4/5

Google

Majority of my contact has been with Billy Newlands who has been incredible! Met with Billy late last year when we decided to rent out our property. He was very friendly, approachable, just the right amount of professional. Met with several other companies on the same day who all became very overbearing and asked irrelevant intrusive questions, so I felt very comfortable with Billy. We had a delay of quite a few months due to renovation work needed and Billy always kept in touch every now and then to see how we were getting on. It’s a new experience for me and he never hesitated to break down costs, explain things in layman’s terms for me, even if I have likely asked the same question several times. Great guy and asset to the team! I am knocking off one star as unfortunately so far I have not quite had the same experience with the rest of the team. Had portfolio managers and other members of the team query things with me that I feel should not have reached me, such as a repair report from tenant that was actually a request to relocate plumbing that is already in working condition. Hopefully just some teething issues. Thanks so much to Billy and team for an overall happy and great experience thus far!

Natalie · 30 July 2022

★★★★★ 5/5

Google

It was a pleasure working with Mann Lettings. I appreciate the outstanding service i got from Vivienne. The process was very smooth, and she communicated throughout the process. I recommend Vivienne a million times. Words alone can not do justice to my experience with her.

Emilia · 4 November 2024

★★★★★ 5/5

Google

Hayley M was patient and prompt with the deposit discussion.shes a star Also , Vivienne is a good agent, she listens and she's compassionate. You all need a Vivienne in your life☺️

Victoria · 3 January 2025

★★★★★ 5/5

Google

We have been using Mann for the first time during this global crisis, as our previous tenancy is coming to an end. We were worried that we would have a tough time, but it was the opposite. We can’t praise them enough. They’ve been extremely responsive, quick in answering our endless queries and have generally came across very caring. A huge shout out to Rachael Kay, who has done nothing but a fantastic job in helping us find a new home in the midst of corona. Thank you Rachael.PositiveResponsiveness, Professionalism

Samantha · 25 August 2020

★★★★★ 5/5

Google

George and the team were amazing, thank you!

Keira · 26 August 2025

★★★★★ 5/5

Google

Margaret has been extremely helpful from start to present. I noticed when I tried to move house a lot of letting agents where under a lot of pressure and came off as if they didnt care as they was too busy but Margaret was excellent from day one. She's quick at responding and has helped us out so much during our move she has been exceptional during this pandemic. Great service!PositiveResponsiveness, Quality, Professionalism

Shannon · 20 June 2021

★★★★★ 5/5

Google

My wife and I have been very impressed with the service we have received. We were looking for somewhere to rent and from the first call to confirming a home, it has been a seamless and pleasant experience. Moving home is a trial at the best of times and Margaret and the team at Mann have made us feel at ease throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value

Jason · 20 June 2021

★★★★★ 1/5

Google

I was with Purple bricks which turned out to be a nightmare. So I switched to Mann to sell my property in Blockmakers Court, hoping for a professional sale and support. I was not getting much viewing. I decided to do a renovation in the …

No2 · 13 September 2025

★★★★★ 5/5

Google

I would like to point out Olivia Newell for her professionalism and warmth during the purchasing process. I would highly recommend Olivia for house viewings and bookings

Chef · 25 July 2024

★★★★★ 5/5

Google

Holly has been fantastic throughout, she is pro-active, enthusiastic, polite and responsive to questions asked,she has made every effort to make things run as smoothly as possible. My experience with Mann & Co has been far better than other agencies that we had previously used. Would happily use their services again.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 25 August 2022

★★★★★ 5/5

Google

What Can I say! 5 stars all the way! From the Get go the team have been outstanding. However I would like to especially mention Vivienne. Throughout the whole process of agreeing to rent a property with Mann lettings, vivienne's customer service has been exceptional, warm, Friendly, informative, polite and just overall amazing. I really cannot thank you enough for all your hard work and help through this process. Matt You have also made the whole situation so easy, and moving house is stressful for anyone! I would 1000% recommend your services and estate agents. What a wonderful team! . You Should all take credit for this comment.. Thank you so much.!! Samantha Bryan.

Samantha · 20 April 2024