Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google5/5 Stars, Jamie saved our sanity through a highly stressful sale!We are finally due to exchange and complete, and it is entirely thanks to Jamie Ridge at Mann Portsmouth. This process became highly stressful due to very slow solicitors, but Jamie went completely above and beyond from the very start. He didn't just market our property; he actively managed the entire chain, constantly chasing legal teams and bridging the gaps when communication broke down. He even contacted us out of his working hours to give us vital updates, which just shows how genuinely great and committed he is. Throughout every tense moment, Jamie acted with honest, true professionalism and kept us grounded. We both cannot thank him enough for his unwavering support. Thank you Jamie! Ur a complete star! If you want an agent who will truly fight your corner, look no further than Jamie.
Geoff · 21 August 2026
Agent replied · 23 August 2026
Thank you so much for the kind words! We are thrilled to have Jamie as part of our team and are grateful for the trust you placed in him. We are always here to support our clients and ensure a smooth and stress-free experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI can’t thank the team enough (particularly Thomas Robinson) for all their help in securing my new property. From start to finish, the entire process was incredibly smooth and stress-free. Communication was clear and consistent throughout, and I was always kept up to date with every step of the process.
The team was professional, efficient, and genuinely helpful whenever I had any questions. They made what can often be a stressful experience feel straightforward and well managed. I truly appreciated their responsiveness, support, and attention to detail.
Thank you all for making the process so seamless. I would highly recommend your services to anyone looking for an estate agent that is reliable, efficient, and committed to providing excellent customer service.
Graziella · 2 August 2026
Agent replied · 23 August 2026
Thank you so much for taking the time to share your experience with our team, we are thrilled to hear that Thomas and our team were able to provide you with a smooth and stress-free service. We truly value your recommendation and we are committed to continuing to provide excellent customer service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently we put our house on the market with Mann estate agent, melisa looked after every thing, she was absolutely brilliant kept us updated on all viewings, helped with forms, give us total peace of mind and sold within a short time very impressed with this young professional lady who is at the very top of the game.Thank you Melisa you are a star !!!
Roger · 16 August 2026
Agent replied · 23 August 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a great experience with the team at Mann Portsmouth. From start to finish, the process was handled professionally and with genuine care.
A special thank you to Malissa, Jamie, and Katie, who were incredibly helpful and patient throughout. They took the time to answer all my questions and kept me informed every step of the way. Even when I was probably pestering them a bit too much, they remained friendly, understanding, and supportive.
Nazmo · 10 April 2026
Agent replied · 13 April 2026
Thank you for sharing your positive experience with us! Our team takes great pride in providing exceptional customer service and we're thrilled to hear that Malissa, Jamie, and Katie were able to assist you with such care and patience. Your satisfaction is our top priority and we appreciate your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had to find a rental home within the Milton area and our interactions with Mann was very professional and pleasant. Alec supported us with the viewing and Olivia managed all the support thereafter. Olivia was very approachable and patient with all my queries as it was our first move in the UK. Thank you for all the support and keep up the prompt work.
Sarah · 6 April 2026
Agent replied · 13 April 2026
Thank you for your positive feedback! We are happy to hear that our team, especially Alec and Olivia, provided you with professional and pleasant service during your search for a rental home in Milton. We are dedicated to making the process as smooth and stress-free as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMann Agency are the best to work with when planning to get a mortgage. A very special thank you to Katie Jones and Samantha Tallack for their harwork, professionalism, patience and calmness while helping us find our new home. You guys have a great place in our hearts. Thank you a million times once again Mann Agency, we are truly 🙏 🙏🙏🙏🙏 …
Adefalu · 30 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! Our team at Mann Agency strives to provide exceptional service and we are thrilled to have helped you find your dream home. We truly appreciate your trust and are grateful for the opportunity to have had a special place in your heart. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleStay well clear! Promise you the world deliver nothing. They will take days to return your calls. All for the landlord, will treat you with disrespect at all costs. When your tenancy is up they will stitch you up! It will cost you a fortune! There is plenty more estate agents out there! Please use them. STAY WELL AWAY!!!!
Mike · 13 March 2026
Agent replied · 13 April 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleCant fault the Mann tean at Portsmouth. Really helpful and friendly throughout the whole purchase process. Excellent communication and quick responses to emails. A big shout out to Jamie, Katie and Melissa for being such superstars! Thanks loads x
Hazel · 2 August 2026
Agent replied · 23 August 2026
Thank you for the wonderful review! Our team at Portsmouth takes great pride in providing exceptional service to our customers. We're glad to hear that Jamie, Katie, and Melissa stood out with their helpfulness and communication. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent service! Our letting agent Olivia was so helpful, polite, and responsive throughout the process. She made everything easy and stress-free. Thank you so much for your outstanding support, I highly recommend her! She DESERVED A RAISE😉 …
Labster · 2 August 2026
Agent replied · 23 August 2026
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOlivia is an excellent letting agent with outstanding customer service. Friendly, professional, and always quick to respond. She made the whole renting process easy and stress-free. Highly recommend to anyone looking for a trustworthy and reliable team.
Hannah · 2 August 2026
Agent replied · 23 August 2026
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMe and my husband had a wonderful experience dealing with Mann Estate and Letting Agents. The staff are exceptionally knowledgeable, friendly, and kept me well-informed throughout the entire process especially Thomas. Their local expertise …
Dayana · 2 August 2026
Agent replied · 23 August 2026
Thank you for your kind words! We are thrilled to hear that you had a wonderful experience with our team, especially Thomas. Providing exceptional service and making the rental process stress-free for our clients is always our top priority. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service received from MANN, Tom was extremely helpful, especially when answering any concerns I had. My first rental experience was made easier by the great service I received.
Mark · 2 August 2026
Agent replied · 23 August 2026
Thank you for your kind words! We are thrilled to hear that Tom provided excellent service and made your first rental experience easy. We pride ourselves on providing exceptional customer service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had the pleasure of dealing with Mr Alec Cogan over the last week or so, my current guarantor retired and I wasn’t sure what to do and Alec was amazing from the very beginning. He took complete ownership of my problem and sorted it to …
Julie · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words, Julie! We are thrilled to hear that Alec provided you with excellent service and took care of your guarantor issue quickly and efficiently. We will be sure to pass along your feedback to Alec and we are grateful to have him as part of our team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
GoogleThomas has been incredibly helpful from the very beginning of our tenancy, seamlessly managing every detail right up until our move-in day.
Senior · 22 August 2026
Agent replied · 23 August 2026
Thank you for leaving us your superb review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKatie was very friendly and knowledgeable about the property she showed us around, She had great communication with updates on the property 😊 …
Hayden · 2 August 2026
Agent replied · 23 August 2026
Thank you so much for your review! It was our pleasure to assist you and we are thrilled that Katie was able to provide you with a pleasant and informative experience. We strive to keep our clients updated and provide top-notch customer service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI really have had such an easy and professional experience with Mann - Katie was very helpful, knowledgeable throughout every step. 100% recommend
Chanice · 26 July 2026
Agent replied · 23 August 2026
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThank you to Keira whos part of the sales team in Portsmouth who provided great support in referring us to getting our properties marketed for rental with the portsmouth lettings team. Great help and great service with no stress. Much apprecisted and Thank you
Leanne · 13 February 2026
Agent replied · 13 April 2026
"Thank you so much for your kind words! We're delighted to hear that Keira from our sales team in Portsmouth provided exceptional support and referred you to our Portsmouth lettings team. We strive to make the process stress-free and we're happy to have been of great help. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat thanks to Olivia and Alec for helping me secure my new flat, they have been exceptional
Harry · 9 August 2026
Agent replied · 23 August 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAs first-time buyers, I would definitely recommend Mann to anyone looking to buy or sell. We had multiple viewings with Katie who was always friendly, personable, and transparent with each property. We also dealt with Melissa throughout the …
Tayla · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind words and recommendation! We are thrilled that our team, especially Katie and Melissa, provided a great experience for your first property purchase. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI just recently sold my house in Portsmouth helped extremely well by Jamie Ridge. Very friendly and efficient and Jamie acted on our behalf with the buyer. A trusted recommendation. Thanks to Jamie and all the staff involved.
Steve · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words, we are thrilled to hear about your positive experience with Jamie Ridge and our team. Providing outstanding service to our clients is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlec, Tom and Olivia were extremely helpful and made the process of letting our property extremely easy. I would highly recommend using Mann to anyone trying to let out a property
Andrew · 8 April 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that Alec, Tom, and Olivia were able to make your property letting process a breeze. We always strive to provide top-notch service to our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlec, Olivia and Tom were so easy to deal with. They were so efficient in finding a tenant for my rental. I will definitely be using them again in the future
John · 8 April 2026
Agent replied · 13 April 2026
Thank you for your positive review! We strive to provide efficient and professional service to all our clients. We are glad to hear your experience with Alec, Olivia, and Tom was top-notch. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJamie was amazing. Very helpful and always called back. I would recommend
Emma · 21 August 2026
Agent replied · 23 August 2026
Thank you for your wonderful 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA big thank you to Daren for helping find the perfect family home
Donna · 2 August 2026
Agent replied · 23 August 2026
We are thrilled to have played a part in finding your dream family home, and we appreciate your kind words. Thank you for choosing us and we wish you all the happiness in your new home. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
