Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleJust exchanged our contracts for our new home in Sutton. Our whole hearted thanks and appreciation to Fine and country- Cheam. The team had been wonderful from the day of the viewing till this date. One thing you as a buyer you would want is updates, especially your eagerness to know the chain completion. Adrian our Branch manager has been fabulous on that aspect always providing the updates needed to keep our anxiety in check. :-)..
Aravind · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 1/5
GoogleI don’t like to be negative but I feel I should express the frustration at dealing with your branch when trying to find my forever home and as feedback is a gift, maybe this can help you improve your service. I viewed a property through you and what followed was a rather impersonal experience. No follow up calls, no further detail on the questions we had asked at the time of viewing, just a blanket email asking for final offer to be submitted. I called to speak to Adrian about the process and whilst I appreciate it’s your approach to things, it felt cold. I think if you adopted a more personal approach and improved on your communication that it would really benefit you as a business, like another estate agent in the village who is not part of a chain. I understand the pandemic increased workloads and as you were inundated with calls you probably felt you could afford to be more distant from your clients, but I’d suggest looking at this approach as the world returns to normal as you lost my custom from both a selling and buying perspective. I hope you take this onboard and put things in place to improve your process.
Stacey · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 5/5
GoogleAdrian and Team (especially Jane and Riley) were excellent in the Sales Process. Extremely happy to have done business with Fine and Country
Can't recommend enough.. Awesome & Proactive Team with good professionalism in the line of Work
Vin · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 5/5
GoogleRating only, no written review.
Miguel · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 5/5
GoogleRating only, no written review.
Dana · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 5/5
GoogleWe were absolutely delighted with the service we received from Fine and Country team , Cheam with sell and purchase of properties. We will highly recommend them.
Smita · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 5/5
GoogleAdrian, Riley and Jane all provided exceptional support, and showed fantastic customer service. From the beginning of the viewings until we got the keys, they were incredibly helpful. They were always on top of chasing procedures. We did 4 viewings and through each one they were very helpful and answered all the questions we had. We very highly recommend this estate agent; this is the best experience among the other estate agents.
From Samer Al- Kubaisy.
Samer · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 5/5
GoogleNot having moved house for 30 years, the way things are done now came as a revelation to me. The unflagging support and most of all the patience exhibited by Adrian Riley and all the team at Fine and Country Cheam were enormously helpful They provided an excellent and comprehensive service at a very reasonable cost and I would recommend them to anyone selling in this area.
Peter · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 5/5
GoogleWe bought our home from Fine & Country 11 years ago, so it made perfect sense to repeat the cycle. Adrian and the team have a vast amount of knowledge on the market and how to best position a property. However, it is also teamed with a great professional and supportive manner.
We achieved a quick sale and above asking...we could not ask for anymore. They really do care. Highly Recommend.
Peter · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 5/5
GoogleIt was a pleasure working with the Cheam Fine and Country team on the sale of our house. They are a hard-working and practical team, straight talkers, with a very good attitude and approach. They did what they said they would do, and you can't always say that about everybody. In fact they exceeded our expectations. So a good experience all round and I wouldn't hesitate to recommend them.
Stefan · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 5/5
GoogleAfter nearly 40 years the thought of moving and downsizing was daunting. We chose Fine and Country due to their excellent reputation. Adrian, the branch manager, was very reassuring and despite a delay of a year, due to the lockdown, the marketing was superb. It generated enormous interest and led to more than 80 first and second viewings. Sharon and Riley facilitated them all which led to more than 20 offers. F and C filtered and guided us to a successful sale. The F and C team were thoroughly professional, kept us fully briefed and were readily available to give advice. They were a joy to work with and we have no hesitation in recommending them. Thanks to their efforts the selling of our home was much less daunting than we feared.
Robert · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 5/5
GoogleVery happy with our experience of using Fine and Country to sell our property. The team are very personable, reliable and proactive.
They went above and beyond to support us as best they could through what ended up being quite a complex sale. We felt that we were in good hands from start to finish and would definitely recommend.
JO · 12 October 2021 · Fine & Country Estate Agents Cheam
★★★★★ 5/5
GoogleWe have recently exchanged contracts on a property we are purchasing in Oxfordshire and Tristan Batory has been fantastic throughout the whole process. He is honest, transparent and has been helpful in getting us to this stage very smoothly. If we ever decide to sell our dream cottage, we know who we will be contacting to market the property!
F · 11 October 2021 · Fine Botley
Agent replied · 21 June 2024
Thank you Fahad, I hope you and Matthew enjoy many happy years living in you ' dream home ' and I can't wait for your invite for next spring.
★★★★★ 5/5
GoogleTristan at Fine and Country has been very thorough and diligent in selling my house. the marketing was excellent and Tristan has been very communicative right up to the end of the sale. I have been very happy with the service at Fine and Country and I would highly recommend Tristan.
Harris · 11 October 2021 · Fine Botley
★★★★★ 5/5
GoogleDamion Merry advance-presented a home in Oxford on Facebook stunningly, and whilst we had no view that we would move, ended up buying the property before it formally hit the market. Incredibly responsive, listened to our needs, acted fast and decisively, and is a shining example of what the very best of Estate agents can do - was simply leagues above others we have experienced over the years. Has now also presented our daughter's home to the market beautifully, with a raft of offers, again, before it even hit the market pukka. Cannot recommend highly enough.
Denis · 11 October 2021 · Fine Botley
★★★★★ 5/5
GoogleMichael and his Team did a great job selling our house. Hard work and enthusiasm along with excellent communication made them a joy to deal with. Yes they were a little more expensive than other agents, but were worth every penny.
Nigel · 11 October 2021 · Fine Larkfield
Agent replied · 30 July 2023
Michael and his team are excellent communicators and work hard to ensure every effort is make to ensure a sale proceeds to a successful exchange in a timely fashion. I'm pleased you felt our service represented good value for money.
★★★★★ 5/5
GoogleProfessional, Practical and Friendly
We chose Fine and Country because we felt they were by far the most professional estate agent we'd seen. Trying to sell our house through the worst fears of Brexit and having seen potential buyers stall in the first lockdown proved very frustrating. However, the team at Fine and Country, Jay, Emma and Karen delivered a good number of regular qualified viewers in such a way that we were confident we'd sell.
They were always contactable by phone and if unavailable would get back to us in good time. They conducted viewing in an extremely professional manner particularly in dealing with the issues around the pandemic.
Even once we had an agreed offer they were extremely helpful and we were very grateful to Lucy in supporting us, in getting the deal over the line.
Laurence · 11 October 2021 · Fine Larkfield
Agent replied · 30 July 2023
I'm pleased you had a positive experience when dealing with our highly experienced West Malling team. Its important to communicate with all parties throughout the sales process ensuring a successful exchange of contracts is achieved. Thank you
★★★★★ 1/5
GoogleRating only, no written review.
Nigel · 11 October 2021 · Fine Larkfield
Agent replied · 30 July 2023
I'm sorry to understand that you were unhappy with some aspect of our service. Perhaps you would be so kind as to contact us directly to discuss your concerns.
★★★★★ 5/5
GoogleEmma and Jay have been nothing but extremely helpful and professional throughout the whole process of our move. With their input and guidance we were able to find our perfect house that met our personnel requirements.
We therefore would have no hesitation in recommending Fine and Country with a special thank you to Emma and Jay for all the hard work they did on our behalf.
Frances · 11 October 2021 · Fine Larkfield
Agent replied · 19 June 2024
Jay and Emma work hard to assist searching buyers find their perfect property. On this occasion it would seem their efforts were rewarded with a sale to yourself. On behalf of everyone at Fine & Country, we hope you will be ver happy in your new home.
★★★★★ 4/5
GoogleFine & Country were really helpful with our house purchase. Really professional and friendly. Would highly recommend!!
Debbie · 11 October 2021 · Fine Larkfield
Agent replied · 19 June 2024
Thank you for taking the time to leave us a positive review. We hope you will be happy in your new home.
★★★★★ 5/5
GoogleMany Thanks to the team at Fine & Country, for their expertise and guidance. They helped us to achieve the price we wanted during difficult times. We would highly recommend them.
Victoria · 11 October 2021 · Fine Larkfield
Agent replied · 19 June 2024
We have a vastly experienced team at Fine & Country who will are keen to offer guidance to buyers and sellers alike. A lot of our business is due to recommendations we would be grateful if you would convey your positive experience with friends and family. Thank you
★★★★★ 4/5
GoogleWe recently sold our house with Fine & Country. They were the only agents who valued our property where we expected it, and it was achieved. Therefore Fine & Country made us considerably more money our property than if we had gone with a local agent who valued it much lower. Their fees are on the high side compared to the majority of agents but were worth it in this case. Our main contacts were Michael and Karen, both of whom were friendly and approachable.
Anthony · 11 October 2021 · Fine Larkfield
Agent replied · 19 June 2024
Our marketing strategy is designed to give all our properties for sale maximum exposure. I'm pleased to see that our efforts resulted in you securing the price your property was truly worth!
★★★★★ 5/5
GoogleSimply the best! We approached 3 estate agents, but Max at Fine and Country stood out as being professional, genuinely interested in our property and above all a very nice person to deal with. He sold our property extremely quickly and whilst the chain collapsed a couple of times, remained focussed on helping us through the process. I wouldn't hesitate in recommending Max and Fine and Country to anyone. Thanks Max and your team. You were brilliant!
Kevin · 11 October 2021 · Fine Aylesbury
★★★★★ 5/5
GoogleWe have just completed on our house sale with the Fine and Country Oxford office. Having tried sell our house last year with 2 different Agents, we were attracted to the marketing strategy offered by Tristan. The quality of the marketing, video, brochure and other material was superb and within 1 week of going to market we had 2 open days scheduled with suitable potential buyers. This was swiftly followed by several offers above our expectations. We are very satisfied customers and would recommend this Agent highly.
Rachel · 11 October 2021 · Fine Oxford
Agent replied · 20 June 2024
Thank you so much Rachel. I am so happy that I can assist you and Angus, move onto the next exciting stage of your life. Good luck with everything.
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