Every review we hold for the Larkfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the moment I met Michael, I knew Fine & Country was the right choice to sell our late Mothers home. Michael was friendly, polite, and extremely knowledgeable, giving me confidence from the very start. Throughout the process, Karen and Emma were always just a phone call away and kept me updated at every stage. The whole team was professional, supportive, and a pleasure to work with. I would highly recommend Fine & Country to anyone looking to sell their home and want to thank the entire team for their outstanding service.
Hayley · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your heartfelt review.
We’re truly honoured that you chose Fine & Country to handle the sale of your late mother’s home. Michael will be so pleased to know he gave you confidence from the very first meeting, and Karen and Emma will appreciate your kind words about their communication and support throughout.
It means a great deal to receive your recommendation. Thank you for trusting the team during such an important time.
★★★★★ 5/5
GoogleAbsolutely Fabulous. So pleased we chose F&C. Michael, Emma and Karen were fantastic. Exceptionally professional every step of the way. Managed to secure full asking price from the first person through the door. Massive shout to Michael Commons who went over and above to get the sale over the line. Communication was second to none. Would always pick up the phone or respond to emails promptly. Managed a difficult situation at a stressful time when all around them others failed. They may not be the cheapest but they certainly are the best. It’s a false economy to go with alternatives. I would not hesitate in recommending them to anyone looking to sell. You will not be disappointed.
Michael · 13 January 2026
Agent replied · 13 April 2026
Thank you so much for such an incredible review.
We’re absolutely delighted that you were so pleased with the service from Michael, Emma and Karen. Securing full asking price from the first viewing is a fantastic result, and it’s wonderful to hear that the team’s professionalism and communication stood out throughout, especially during a challenging and stressful time.
Your recommendation and confidence in us mean a great deal. Thank you for your trust and support.
★★★★★ 5/5
GoogleMy experience with Fine & Country, and in particular with Emma, has been exceptional. Emma demonstrated a genuine understanding of my needs and approached every stage of the process with professionalism, clarity, and sincere care.
Her thoughtful communication and steady reassurance made a typically challenging journey far more manageable. Emma’s commitment to supporting me throughout was evident in every interaction. She consistently went above expectations, ensuring I felt informed, confident, and well looked after.
Fine & Country are fortunate to have someone of Emma’s calibre representing them. I would not hesitate to recommend both Emma and the team for anyone seeking a truly dedicated and compassionate estate agent.
Natalie · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for your incredibly thoughtful review.
We’re delighted to hear that Emma’s professionalism, clarity and genuine care made such a positive difference to your experience. Providing steady reassurance and thoughtful communication throughout what can be a challenging process is exactly what we strive for.
Emma will be truly touched by your kind words, and we greatly appreciate your recommendation of both her and the Fine & Country team.
★★★★★ 5/5
GoogleMy experience with Fine and Country is that this company are top notch. Michael came and valued my property and it's clear talking to him that he is very professional and passionate about his business. Karen and Emma are a brilliant team, I found the whole process of selling and moving very difficult and a bit traumatic at times and these two lovely ladies held my hand and guided me through the process. I must give a special mention to Alison who without her help with printing and form filling I would have drowned. I heartedly recommend Fine and Country.
Kind regards
Susan Parkes
Susan · 22 May 2026
★★★★★ 5/5
GoogleWe just sold our family home in Kent via Fine and Country and would highly recommend their service. From the initial meeting with Micheal we felt assured that we were being marketed at a fair value and to the right market segment. The support from Alison, Emma and Karen has been consistently professional and friendly throughout and their ongoing advice and guidance made the process reasonably straightforward. The photography and marketing materials are very professional and honest in every detail
Colin · 22 April 2026
★★★★★ 5/5
GoogleKaren and Michael at Fine & Country were fantastic from start to finish!
They came back to us straight away on everything, and couldn't do enough to assist us with any questions (which is what you are looking for from a Premium Agency), as it kept all parties confident and moving along in the process, and were both lovely people to deal with!
Would 100% recommend.
Tom & Kelly
Tom · 31 July 2025
Agent replied · 13 April 2026
Thank you so much for your wonderful review, Tom & Kelly.
We’re delighted to hear that Karen and Michael provided such responsive and supportive service throughout. Keeping everyone confident and the process moving is exactly what we strive for, so it’s fantastic to know that stood out to you.
Your recommendation means a great deal, thank you for your trust and kind words.
★★★★★ 5/5
GoogleEmma Winchester was so professional! We recently purchased a house that was for Sale with Fine & Country. The process wasn’t easy for a number of reasons but throughout Emma remained calm and very professional and helped us with every stage. She was the glue between us and the seller and was a big part of why the house went through. I would highly recommend Emma to anyone considering selling/purchasing a property.
Emily · 13 May 2025
Agent replied · 13 April 2026
Thank you so much for your fantastic review.
We’re delighted to hear that Emma’s calm and professional approach made such a difference during what sounds like a challenging process. Acting as that vital link between buyer and seller is so important, and Emma will be thrilled to know her support helped bring everything together.
Thank you for your recommendation, we wish you every happiness in your new home.
★★★★★ 5/5
GoogleAfter a disappointing experience elsewhere, moving my sale to Fine & Country was an excellent decision. The team, Michael, Karen, Emma and Alison, were professional, proactive, and kept me well informed throughout. They presented the property beautifully, secured a strong offer, and saw the sale through smoothly.
Highly recommended, I would definitely use them again.
Andy · 22 May 2026
★★★★★ 5/5
GoogleWe recently completed the sale of our Grade 2 listed house in a village near Maidstone and were extremely pleased with the service provided by Michael and his team. Michael’s experience, expertise and ability at achieving and guiding us through the sale was outstanding and he was ably assisted by his team of Karen, Emma and Alison. We would strongly recommend their services.
Stephen & Jane Page
Stephen · 29 January 2025
Agent replied · 13 April 2026
Thank you so much for your wonderful review, Stephen & Jane.
We’re delighted that you were so pleased with the service from Michael and the team. Selling a Grade II listed home requires care and expertise, so it’s fantastic to hear that you felt fully guided and supported throughout.
Your strong recommendation means a great deal to us, thank you for placing your trust in Fine & Country.
★★★★★ 5/5
GoogleWhen it comes to choosing an estate agent, it is imperative that you select an agent that is capable of delivering all aspects of the sales process. Finding the buyer(s), managing the offer(s) and getting to a sales memorandum is only the start and in many cases the easy bit! What happens next is where the magic happens and where Fine&Country excel. Many property sales these days involve buyers conducting multiple surveys; building, electrical, gas, oil, solar, drains, sewage, water products eg pools, jacuzzi, wood burner/chimney, radon gas. The output from these surveys can be overwhelming for both the potential buyers and sellers. Fine&Country help manage the resulting back and forth enquiries both professionally and with care, ensuring both parties remain engaged and that sensible outcomes are achieved. Many other Agencies would leave this process entirely between the buyer and seller which could either dramatically increase the time to completion or worst case result in no sale. Fine&Country level of care throughout the sale process is exemplary and I highly recommend them to get the job done, so like us, you can move on with your life!
Paul · 22 July 2026
★★★★★ 5/5
GoogleI just wanted to say a massive thank you to all of you for helping me get the sale of our property over the line back in October. The professional package, photo’s, sales team and brochure that your team put together was superior to what we had seen before and all of your staff: Jay, Michael, Alison, Liberty, Karen and Emma were a delight to deal with.
The moment Jay came to see us in May we knew that we were in good hands and felt confident that the house would sell. As Jay predicted, we were inundated with viewings the weekend the house was listed, offers were soon received, and we completed in October.
Thank youPositiveProfessionalism
Martin · 25 August 2022
Agent replied · 30 July 2023
Our West Malling team are extremely proactive and I'm pleased that our efforts resulted in a successful exchange and completion.
★★★★★ 5/5
GoogleExcellent service from Start to finish with the sale of our property. Karen and Emma kept us updated throughout the process and it made things stress free. A big Thankyou
Julie-Ann · 31 May 2025
Agent replied · 13 April 2026
Thank you so much for your kind review.
We’re delighted to hear that Karen and Emma kept you fully updated and helped make the sale of your property as stress-free as possible. That consistent communication is exactly what we aim to deliver.
A big thank you to you as well for placing your trust in Fine & Country.
★★★★★ 4/5
GoogleWe recently sold our house with Fine & Country. They were the only agents who valued our property where we expected it, and it was achieved. Therefore Fine & Country made us considerably more money our property than if we had gone with a local agent who valued it much lower. Their fees are on the high side compared to the majority of agents but were worth it in this case. Our main contacts were Michael and Karen, both of whom were friendly and approachable.PositiveQuality, Professionalism
Anthony · 20 June 2021
Agent replied · 19 June 2024
Our marketing strategy is designed to give all our properties for sale maximum exposure. I'm pleased to see that our efforts resulted in you securing the price your property was truly worth!
★★★★★ 5/5
GoogleFine and Country have been amazing with our house sale and I highly recommend them. Michael, Karen and Emma made sure that we were kept informed at every step of the way and provided the correct advice whenever required. Thanks again !
Owen · 13 April 2024
Agent replied · 13 April 2026
Thank you so much for your wonderful review.
We’re delighted to hear that Michael, Karen and Emma kept you fully informed and provided the right advice throughout your sale. Supporting our clients at every step is exactly what we aim to do.
Your recommendation means a great deal, thank you again for choosing Fine & Country.
★★★★★ 5/5
GoogleWe can't speak highly enough of the way Emma Winchester and the team at Fine & Country helped us with the purchase of our dream house. She was sensitive to the family selling the house on behalf of their parents whilst making our purchase run smoothly and quickly. An absolute pleasure to deal with, thankyou.
Nicola · 13 April 2023
Agent replied · 30 July 2023
Your satisfaction is our top priority, and we're thrilled to hear that we've made your experience with us as smooth as possible. Thank you for taking the time to leave us a 5-star review and for your support.
★★★★★ 5/5
GoogleEmma and Jay have been nothing but extremely helpful and professional throughout the whole process of our move. With their input and guidance we were able to find our perfect house that met our personnel requirements.
We therefore would have no hesitation in recommending Fine and Country with a special thank you to Emma and Jay for all the hard work they did on our behalf.PositiveProfessionalism
Frances · 20 June 2021
Agent replied · 19 June 2024
Jay and Emma work hard to assist searching buyers find their perfect property. On this occasion it would seem their efforts were rewarded with a sale to yourself. On behalf of everyone at Fine & Country, we hope you will be ver happy in your new home.
★★★★★ 5/5
GoogleWe had the pleasure of dealing with the lovely Emma Winchester.
Not only did she make things simple and hassle free but nothing was too much trouble for her.
I’d recommend Emma to anybody buying or selling, her professional and experienced manner helped us achieve our forever home. Thank you from Joanne, Paul and Leo x
Paul · 2 November 2022
Agent replied · 30 July 2023
We are privileged to have Emma working at Fine & Country. She is always willing to go the extra mile for her customers and has a calm and warm personality. From everyone at Fine & Country, we wish you every happiness in your forever home.
★★★★★ 5/5
GoogleEmma helped us find our new home. Very kind and helpful with me, even though I called and badgered her every week! Highly recommend Emma in particular. Wouldn’t hesitate to ask Emma and the team sell our house next time round. Although I hope not to move for some time!! Thank you so much F&C
Helena · 2 November 2022
Agent replied · 30 July 2023
Emma's an extremely experienced and professional Estate Agent who is always happy to assist where possible. She understands that purchasing a property can be stressful and taking the time to offer advice and reassurance is necessary. We hope you enjoy your new home for years to come.
★★★★★ 5/5
GoogleEmma Karen and Michael are a great team always helpful and available. Easy to deal with and efficient. Nothing went easily but they were a constant support
Alistair · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for your kind review.
We’re delighted to hear that Emma, Karen and Michael were a constant source of support throughout what sounds like a challenging journey. Being available, helpful and steady when things don’t go smoothly is exactly what we aim to provide.
We truly appreciate your feedback and your trust in the team.
★★★★★ 5/5
GoogleWe purchased a property through Fine and Country and had Emma as our agent. She was brilliant. She kept us informed throughout the process and was very helpful. She answered any queries we had promptly and made the process of house moving as stress free as it can be.
Luis · 13 April 2025
Agent replied · 13 April 2026
Thank you so much for your lovely review.
We’re delighted to hear that Emma kept you fully informed and was on hand to answer your queries throughout the process. Making a move as stress-free as possible is always our aim, so it’s wonderful to know that made a difference.
Congratulations on your new home, and thank you for choosing Fine & Country.
★★★★★ 5/5
GoogleWell lets start as we mean to go on! Ema is just brilliant, a very highly experienced agent, that is honest, and transparent delivering a viewing. We sadly didn't use Fine and Country to sell our house as we didn't want to pay the up front fee's, however after appointing another agent the photo shoot of our beautiful home was that bad we had to appoint our own photographer. Maybe the up front fees were worth it after all as you pay for what you get. We also had a great experience when purchasing our property 5 years ago so this review is based on two experiences. Thank you to Ema and all the Fine and Country team.
Matthew · 7 June 2021
★★★★★ 5/5
GoogleMy wife and I have been very pleased with the service we received from Emma and her colleagues at Fine and Country. They have always been available to answer any queries in a friendly and professional manner.
Raymond · 13 April 2025
Agent replied · 13 April 2026
Thank you so much for your kind review.
We’re delighted to hear that Emma and the team were always available to assist you in a friendly and professional manner. Providing approachable and reliable support is exactly what we aim to deliver.
We truly appreciate your feedback and your trust in Fine & Country.
★★★★★ 5/5
GoogleWe used Town & Country for the first time, Emma Winchester and her team were very professional, would highly recommend them and would use them again.
Gary · 13 April 2023
Agent replied · 30 July 2023
Firstly, I would like to thank you for entrusting us to sell your property. Emma Winchester and the West Malling team are extremely professional and work hard to ensure their customers are kept well informed throughout the sale process. We sincerely hope we can be of assistance again in the future.
★★★★★ 5/5
GoogleVery pleased and satisfied in the professional way the staff managed the whole process from conducting viewings, negotiating sale price and their continued hands on approach to progressing to completion. Felt very supported.
Doreen · 13 April 2025
Agent replied · 13 April 2026
Thank you so much for your kind review.
We’re delighted to hear that you felt supported throughout the entire process, from viewings and negotiations right through to completion. Maintaining a hands-on, professional approach is exactly what we strive for.
We truly appreciate your feedback and your trust in Fine & Country.
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