Every review we hold for the Kidderminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLast year I moved from the home I had lived in near Ledbury for over 25 years.
We had made the home and garden feel really special, and the setting was amazing.
Fine and Country were chosen to market the property. From day one they were professional and always helpful. A drone video was done to show the setting at its best, and the still photos for the brochure were better than we could have imagined.
Marie (F&C) was so helpful. She was always there to answer questions, and liaise between us and any potential buyers.
We got a really personal service. Never feeling that we were just another property on the books.
Would certainly recommend Fine &Country.
Jan · 16 March 2026
Agent replied · 13 April 2026
Thank you for your kind review. We’re delighted to hear that you had such a positive experience selling your home, especially after having lived there and cared for it for over 25 years. It’s wonderful to know that the marketing, including the drone video and photography, captured the property and its beautiful setting so well.
Marie Kimberley will be especially pleased to hear your feedback, providing a personal, supportive service throughout the process is something we always strive for. Thank you again for trusting Fine & Country to market your home and for your recommendation. We wish you all the very best in your next chapter.
★★★★★ 5/5
GoogleMarie was professional from day one. There were various reasons why are house was a niche property and presented with various challenges. Marie tackled everything. Her job didn’t finish when we had a confirmed sale. Our chain was complicated and it’s fair to say other professionals involved were not up to the mark with their responsibilities. Marie virtually took over, rallied around everyone and single handily maintained communication with everyone, keeping the pressure up. It was not plain sailing!!! The process was stressful to say the least. Without Marie’s support, even when she was on holiday, we would not have had a completed sale and purchase. Marie is worth her weight in gold.
Christina · 16 March 2026
Agent replied · 13 April 2026
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear about your positive experience with Marie Kimberley.
Selling a niche property can certainly bring unique challenges, and it’s wonderful to know that Marie’s professionalism, determination and commitment helped guide the process through to completion. Property chains can often be complex and stressful, so her proactive communication and willingness to go the extra mile, even while on holiday, truly reflects the level of care she gives to her clients.
Your kind words mean a great deal and will be greatly appreciated by Marie and the team. Thank you again for trusting us with your sale and purchase, and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleWe cannot recommend Marie from the Droitwich office highly enough! She was utterly professional throughout our entire sale and purchase process. Not only that, but her highly personable approach meant she was proactive and positive, liaising with both sets of solicitors as well as ourselves. She really went the extra mile in helping us through quite an eventful process (!) We found it particularly reassuring that she was always at the end of a call or able to respond to any messages within minutes. Just to reiterate, Marie is an absolute asset to anyone hoping to buy or sell through Fine and Country.
Honor · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful feedback. We’re delighted to hear about your positive experience with Marie Kimberley and that her professionalism, proactive approach and support made such a difference during what sounds like a very eventful process! Ensuring our clients feel informed and reassured every step of the way is incredibly important to us, and it’s fantastic to know Marie delivered just that. We’ll be sure to pass on your kind words, she’ll be thrilled to hear them. Wishing you all the very best in your new home.
★★★★★ 5/5
GoogleAlthough Catherine at Fine & Country was not the agent for the sale of our property, she was the agent representing the home we were purchasing, and her professionalism, integrity, and expertise truly stood out throughout the process.
From the outset, Catherine was exceptional to work with. Her communication was consistently clear, timely, and transparent, and she handled every stage of the transaction with care and efficiency. She was extremely well prepared, knowledgeable and proactive in keeping everything moving smoothly.
Despite representing the seller, Catherine was fair, collaborative, and solutions-focused, which made a significant difference to our overall experience. Her calm approach, attention to detail, and professionalism helped ensure the purchase progressed with minimal stress.
Catherine is a genuine asset to Fine & Country. Her standards, expertise, and commitment to delivering a high-quality service reflect exceptionally well on the company. Based on our experience, we would have no hesitation in recommending Catherine and Fine & Country to anyone buying or selling a property, and we would gladly work with her again in the future.
Liz · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind and thoughtful review. We’re delighted to hear that Fine & Country Droitwich Spa, Worcester and Malvern and Catherine Neilson were able to support you so positively throughout your purchase. Providing clear communication, professionalism and a smooth experience for all parties is incredibly important to us, so your feedback means a great deal. We wish you every happiness in your new home and truly appreciate your recommendation.
★★★★★ 5/5
GoogleWe were dealt a lucky hand when we had Bert Rogers to guide us through this difficult process.
Bert Rogers was a pleasure to deal with from start to finish. He communicated all the ups and downs of the sale as soon as he had information to share and responded promptly to our queries. His good humour and positive outlook were an asset and his mature approach to the problems we encountered helped us to overcome them.
We would recommend him unreservedly as a thoroughly decent, honest and hard-working estate agent.
Andrew · 18 March 2025
Agent replied · 4 May 2025
Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear that Bert was able to guide you through the process with professionalism, dedication, and a positive approach. Selling a property can come with its challenges, and it’s wonderful to know that Bert’s communication and problem-solving skills helped make the journey smoother for you.
Your recommendation means a great deal to us, and we’re grateful for the opportunity to have assisted you. If you ever need anything in the future, please don’t hesitate to reach out.
Wishing you all the best,
Fine & Country Droitwich Spa, Worcester and Malvern
★★★★★ 5/5
GoogleMy partner and I wish to thank Halina Day and Catherine Neilson for their professionalism and persistent hard work throughout the purchase of our new home in Malvern. Their communication with us as the buyers was second to none and they helped ensure our solicitor received all documentation in good time. They kept us fully updated as to the progress of the chain and answered all our queries efficiently and in a timely manner. Also, they are just very nice people to deal with. Highly recommended.
Steve · 14 August 2024
Agent replied · 21 June 2024
Dear Steve,
Thank you for your glowing review! We're thrilled to hear about your positive experience with Halina Day and Catherine Neilson during your home purchase in Malvern. We appreciate your recommendation and look forward to working with you again in the future.
Best regards,
Fine & Country Droitwich Spa
★★★★★ 5/5
GoogleI'm happy to share my exceptional experience with Catherine Neilson as they successfully handled the sale of my luxury home. As a business leader, I have dealt with countless professionals, and I must say, Catherine stands above the rest in their industry prowess.
From the outset, Catherine demonstrated a profound understanding of the luxury real estate market.
They presented an extensively researched marketing strategy, tailored specifically to my property, showcasing their keen analytical skills and market insights. Their meticulous attention to detail left a lasting impression, ensuring my home was positioned competitively to attract the right clientele.
What truly set Catherine apart was their commitment to understanding my unique goals and preferences. As a CEO, time is of the essence, and they recognized this fact, adapting their approach to suit my demanding schedule. This personalized attention demonstrated their ability to align their services with the individual needs of their clients, a trait that truly distinguishes top-tier professionals.
Negotiation skills are a hallmark of any successful business leader, and I was thoroughly impressed by Catherine's prowess in this arena. They artfully navigated multiple offers, consistently advocating for my interests while maintaining a diplomatic and composed demeanour. Their ability to secure the best possible deal for my luxury home underscored their aptitude for handling complex transactions with grace.
In conclusion, I wholeheartedly recommend Catherine and Fine & Country to any discerning individual seeking to sell their luxury property. Their expertise, professionalism, and client-centric approach epitomize excellence in the real estate domain. F&C has undoubtedly earned my trust and admiration, and I am confident they will continue to excel in the industry.
To Catherine I extend my sincerest gratitude for their outstanding service. They have not only proven their mettle in the luxury real estate market but have also left an indelible mark on my business leadership mindset. Kudos to them and their team for an exceptional experience.
Jason · 6 August 2023
Agent replied · 27 August 2023
Thank you for your glowing review! We're thrilled to have provided you with an exceptional experience in handling the sale of your luxury home. Catherine's industry prowess, profound understanding of the luxury market, and personalised approach showcase our commitment to excellence and client satisfaction. We extend our sincerest gratitude for your trust and admiration, and we're confident that our team at Fine & Country will continue to excel. Thank you again for choosing us, and we wish you all the best in your future endeavours!
★★★★★ 5/5
GoogleFine & Country Estate Agents exceeded all my expectations, and Vanessa particularly played a pivotal role in making my experience truly exceptional. From start to finish, Vanessa's professionalism, dedication, and expertise were evident in every aspect of the process.
Throughout the entire buying journey, Vanessa demonstrated outstanding customer service. Her personalised approach and friendly demeanour created a comfortable and trustworthy environment, making me feel confident that I was in capable hands. She was always available to answer my questions promptly and efficiently, putting me at ease during what can often be a stressful process.
In conclusion, I cannot recommend Fine & Country Estate Agents, and particularly Vanessa enough, she made my home buying experience a joyous and successful one.
Marie · 28 July 2023
Agent replied · 27 August 2023
Hi Marie Elson, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
★★★★★ 5/5
GoogleI viewed a property with a young chap named Bert not too long ago, and I must say the experience was a pleasant, yet informative one. Robert immediately made my husband and I feel at ease, and was able to answer all of our questions, specifically regarding SDLT and what the estimated moving costs would be to clear our property.
I would highly recommend Fine and Country when looking to purchase your next home if all of the staff present the same level of care that Bert gave us.
Many thanks
Mrs Holden
Richard · 23 July 2023
Agent replied · 27 August 2023
Hi Mrs Holden, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
★★★★★ 5/5
GoogleMarie & Halina did a fantastic job selling our home. Both came out to us and gave us a fair estimate of our home, explained how they would market it and gave us a level of confidence that they were right for the task after seeing a number of other estate agents. The marketing was done to a very high standard and despite a challenging market at the time brought in potential buyers and offers. They achieved an offer of the asking price in quite a short time which was very pleasing. Our buyer's buyer was very challenging, but Marie worked tirelessly to keep the sale progressing, working with the other buyer, estate agent and solicitors, her tenacity was commendable. We would definitely recommend them to others.
Melanie · 30 March 2026
★★★★★ 5/5
GoogleI had an outstanding experience with Fine & Country Droitwich Spa, Worcester and Malvern. The team was professional, knowledgeable, and incredibly supportive throughout the entire process. Their communication was excellent, and they made everything feel smooth and well-organised. I was especially impressed by their attention to detail and high level of customer service. I would highly recommend them to anyone looking for a premium and reliable estate agent!
Abujor · 6 April 2026
★★★★★ 5/5
GoogleI can highly recommend Fine and Country. I was under so much stress when selling my house and they took all that away from me. Halina is truly the best most caring person with attention to detail in all aspects. Please use them. You will not be disappointed.
Helen · 13 April 2024
Agent replied · 27 August 2023
Thank you for your wonderful recommendation! We're thrilled to have been able to alleviate the stress of selling your house and provide you with a positive experience. Halina's caring nature and attention to detail are qualities we value, … More
★★★★★ 5/5
GoogleSuperb service, Penelope has been amazing, very supportive during the whole process and would highly recommend them.
Leon · 12 April 2026
★★★★★ 5/5
GoogleThank you to Bert and the team at Fine & Country. They provided an excellent service during the purchase of our new home. Bert was always prompt in replying to all my queries, even outside office hours. I appreciate all the help Bert provided in making the whole process as stress free as possible.
Rani · 23 July 2023
Agent replied · 27 August 2023
Hi Rani Cheema, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
★★★★★ 5/5
GoogleHalina Day was great on my sale. She always did what she promised, she did a great video and brochure to get the house on the market really quickly, she was really good at getting viewings and she was very proactive in getting a sale completed. All in all, a frat service.
Simon · 6 August 2023
Agent replied · 27 August 2023
Thank you so much for your kind words and positive feedback! 🙏 I'm thrilled to hear that your experience with Halina Day was exceptional and that she went above and beyond to ensure a smooth and efficient sale. It's wonderful to know that the video and brochure helped showcase your property quickly, and her proactive approach in securing viewings and completing the sale was truly commendable. We pride ourselves on providing excellent service to our clients, and we're delighted that you had a great experience with us. Should you need any further assistance in the future, please don't hesitate to reach out. Thank you again for choosing us!
★★★★★ 5/5
GoogleMarie has been fabulous to work with. Her professionalism is second to none and gave me time to weigh up my options. Out of all the local estate agents I’d thoroughly recommend her and Fine and Country. A cut above the rest by a big margin. Thank you.
Magdalene · 6 August 2023
Agent replied · 27 August 2023
Thank you so much for your wonderful review! I'm thrilled to hear that your experience with Marie and Fine and Country has been exceptional. We pride ourselves on delivering top-notch service, and it's great to know that Marie's professionalism and patience allowed you to make informed decisions at your own pace. Your recommendation means a lot to us, and we're truly grateful for your kind words. Should you need any further assistance or have any questions, don't hesitate to reach out. Thank you again for choosing us, and we wish you all the best!
★★★★★ 5/5
GoogleMarie was amazing. She showed exceptional knowledge of the property market in my chosen area. She was highly professional and efficient in all of her communication and gave me peace of mind and full confidence in the service. She provided invaluable advice and guidance on next steps.
Denise · 6 August 2023
Agent replied · 27 August 2023
Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with Marie. Her exceptional knowledge of the property market and professionalism are qualities we take great pride in. We're delighted that her efficient communication gave you peace of mind and full confidence in our service. Providing invaluable advice and guidance to our clients is a top priority, and we're glad Marie was able to assist you with your next steps. Should you have any further questions or need any assistance in the future, please don't hesitate to reach out. Thank you again for choosing us, and we wish you all the best in your property journey!
★★★★★ 5/5
GoogleI’ve worked with Alexander on a professional level before, his commitment to his Clients, ‘old fashioned’ approach of actually picking up the phone for communications is rare and enviable. I recommend him whenever I can as I’m confident my clients will get a great service.
Jack · 6 August 2023
Agent replied · 27 August 2023
Thank you so much for your kind words and recommendation! It's a pleasure to have worked with you on a professional level, and we're grateful for the confidence you place in Alexander. We believe in providing a personalised and attentive approach to communication, and I'm glad to hear that it is appreciated. Should you ever need any further assistance or have any questions, don't hesitate to reach out. Thank you again for your trust and support!
★★★★★ 5/5
GoogleWe choose fine and country droitwich to sell our house in droitwich. We loved what they had to offer beautiful photos and brochure and Halina and Marie are very professional in there work all the way through from start to finish. Would definitely use fine and country in the future and definitely recommend to our friends and family .
Barbara · 5 March 2025
Agent replied · 30 May 2025
Thank you so much for your kind words and for choosing Fine & Country Droitwich to sell your home. We're delighted to hear that you loved the marketing materials and found Halina and Marie to be professional and supportive throughout the process.
It’s wonderful to know that you would choose us again in the future and recommend us to your friends and family, that truly means the world to us! Wishing you all the best in your new home, and if you ever need anything, we’re always here to help.
Best regards,
The Fine & Country Droitwich Team
★★★★★ 5/5
GoogleMarie Kimberley is lovely. She was so warm, friendly and very informative. She knew the answers to all of my questions and answered without any hesitation. It’s always a pleasure dealing with someone so informative. Thank you Marie 😊 …
Jane · 6 August 2023
Agent replied · 27 August 2023
Thank you for your lovely review! We're delighted to hear that your experience with Marie Kimberley was so positive. Her warm and friendly demeanour, coupled with her extensive knowledge and informative responses, showcase our dedication to providing top-notch service to our clients. We will make sure to pass along your kind words to Marie, and we're grateful to have had the opportunity to assist you. If you have any further questions or need any assistance in the future, don't hesitate to reach out. Thank you again for choosing us, and we look forward to working with you again!
★★★★★ 5/5
GoogleI’ve used and recommended Alexander Evans in the past, his communication, friendliness and services are impeccable. I will continue to use Alex throughout his career within property as I’m conformable knowing that my home will be in the best hands!
Jimmy · 6 August 2023
Agent replied · 27 August 2023
Thank you so much for your wonderful review and continued support! We're delighted to hear that you have had a positive experience with Alex's services and communication. Your confidence in us is greatly appreciated, and we're committed to ensuring that your home is taken care of throughout property process. If there's anything you ever need or if you have any further recommendations, please don't hesitate to reach out. Thank you again for choosing Alex, and we look forward to working with you in the future!
★★★★★ 5/5
GoogleTop class service at a very reasonable rate. Great value for money. Excellent marketing, brochure, photos and videos really made the house stand out online. Bert Rogers worked tirelessly, there for us 24/7, to drive this difficult sale through, short, hard deadline (2 months from offer to moving day) and solicitor problems. Highly recommended.
Amanda · 1 March 2025
Agent replied · 14 August 2025
Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
★★★★★ 5/5
GoogleMarie Kimberley at Fine and Country was professional, knowledgable and attentive throughout and made, what most find to be a very stressful process, feel seamless and easy.
Thank you, Marie, for a great experience from start to finish!
Jodie · 6 August 2023
Agent replied · 27 August 2023
Thank you for your kind words! We're delighted to hear that Marie Kimberley provided you with a professional, knowledgeable, and attentive experience. Making the process seamless and easy for our clients is our goal, and we're glad to have achieved that for you. We will make sure to pass along your thanks to Marie. If you ever need any further assistance or have any questions, don't hesitate to contact us.
★★★★★ 5/5
GoogleMarie was very helpful with my enquiries and went the extra mile to provide me with exactly what I needed.
Extremely professional and her attention to detail is second to none, really appreciate it.
Thank you so much!
Claire · 6 August 2023
Agent replied · 27 August 2023
Thank you for your kind words! We're delighted to hear that Marie was very helpful and provided you with exactly what you needed. Her professionalism and attention to detail are qualities we take great pride in, and we're grateful for the opportunity to assist you. If you ever need any further help or have any questions, don't hesitate to reach out. Thank you again for choosing us, and we're here to assist you whenever you need us!
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