Every review we hold for the Diss office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis is the fourth house we have sold and was unquestionably the best experience we have had. We chose Fine and Country by spreadsheeting the SSTC numbers of all the estate agents in our area and they came top. This was confirmed by quality of the sales materials they generated: the prose was persuasive and the grammar faultless. All of the many visits were handled most professionally by Tom Spencer and his team and we were particularly grateful for the post-sales advisor Julie Vassar who would always call us back and keep us in the loop.
Peter · 25 July 2026
Agent replied · 22 August 2026
Dear Peter
We really appreciate you taking the time to share your thoughts on the sale of your house, we will pass on your appreciation to Tom and Julie and we would like wish you all the very best for the future.
The Team at Fine & Country
★★★★★ 5/5
GoogleThis was our first house purchase in 27 years and from our first viewing through Fine & Country, through to the "complicated" completion last week, all of the staff were excellent, with special mention to Tom and Julie who were always willing to help and keep us informed.
Chris · 22 July 2026
Agent replied · 22 August 2026
Dear Chris
Thank you for your lovely review, we really appreciate it. We will pass on your thanks to the team especially Tom and Julie. We wish you all the very best for the future in your new home.
The Team at Fine & Country
★★★★★ 5/5
GoogleWe can highly recommend Fine and Country. All the staff we dealt with were polite and helpful. Michael Warren is professional, very knowledgeable, approachable and goes above and beyond anything we have ever experienced with other estate agents. He kept us updated throughout our journey and afterwards, making everything stress free and reassuring.
Helen · 22 May 2026
Agent replied · 22 August 2026
Dear Helen
Thank you for your kind words which we will pass on to Michael and the staff, it is lovely to hear that you had a good experience with us at Fine & Country. We would like to wish you all the very best for the future and thank you again.
The Fine & Country Team
★★★★★ 5/5
GoogleAfter a few difficult years of trying to sell my house I changed to Fine & Country and it was the best decision I made. Tom went above and beyond helping me throughout the whole process and made things so much easier for me. Julie also made sure I had constant contact when it was time to complete, I’m sure she was doing more than her job role chasing solicitors etc. Thank you so much. You pay for what you get, don’t just pick the cheapest option like I did at the beginning, yes Fine & Country charge a little more than some agents but money spent well and if I need to buy/sell in the future, I know where I’m going! Thank you again!
Olivia · 4 April 2025
Agent replied · 13 April 2026
Thank you so much for your review, the team here really appreciate your kind words and we are so pleased that we were able to get your house sold for you. We will pass on your your thanks to Tom and Julie and we would all like to wish you all the best for the future.
★★★★★ 5/5
GoogleFine & Country lived up to their reputation as being the market leader and go to agent for property sales in our area. The personnel in the Diss Office are seasoned professionals who know their business and were unfailingly helpful and supportive. Sue, Tania and Chris all deserve a particular mention for the roles they played in securing our sale and once it had been agreed, Julie was tireless in progressing the sale to completion. Well done all!
Geoffrey · 23 March 2025
Agent replied · 4 May 2025
Dear Geoffrey thank you for your review it is much appreciated. We would like to wish you all the very best for the future from the team here at Fine & Country
★★★★★ 5/5
GoogleThe Fine & Country Diss office have been brilliant throughout our house buying process. Special mention to Sue and Tania who couldn't have been more informative and helpful!
Phoebe · 13 January 2026
Agent replied · 13 April 2026
Dear Phoebe
Thank you for your review. It was a pleasure to help you find your new home and we have passed on your thanks to Sue and Tania. We wish you a wonderful future in your lovely new home, from all the team at Fine & Country.
★★★★★ 5/5
GoogleFine and Country, Diss Branch. We dealt with Tania Lennard and Tom Spencer. Also Julie too. They were very professional and great to work with. We have purchased our forever home and I am very happy with the agents who dealt with our purchase so well.
I highly recommend them.
Carrie · 9 May 2025
Agent replied · 3 June 2025
Dear Carrie
Thank you for your review and recommendation and we have passed on your comments to Tania, Tom and Julie. The team here at Fine & Country would like to wish you every happiness in your new home.
★★★★★ 5/5
GoogleA five star service from all at fine and country Diss! Chris was enthusiastic about marketing our property and kept us appraised of market trends. Tanya was particularly good at keeping us up to date and managing our expectations throughout a challenging process. Thank you all so much!
Mike · 13 April 2025
Agent replied · 23 January 2025
Dear Mike
Thank you for your review, we really appreciate you taking the time to write. We will ensure that both Tania and Chris are aware of your kind words and would … More
★★★★★ 1/5
GoogleBeware of this company..
Make lots of promises and will not deliver do not use ,,, I am very disappointed and would not like you to be the same its have development property with 5 holiday lodges and gentlemen told me he would be very interested in this property and selling units he is a lier do not trust this company
Philip · 13 February 2026
Agent replied · 13 April 2026
Thank you for your review. I am disappointed that you have given such a poor one star review. We spoke about a park home site and I agreed to attend. After seeing the site for myself it would not be appropriate for Fine & Country to market these properties. I called you immediately after my visit to explain that although we would be pleased to do business I felt that we would not have the right buyers for this development. At no time have I misled you in any way, I wish you all the best with the disposal of the properties.
★★★★★ 1/5
GoogleLazy agents still using Covid system to make excuses of not showing people property’s for sale if yours is not on the market yet. Been told by other estate agents that any one who still uses these excuses or just plan lazy
Colin · 22 June 2026
Agent replied · 22 August 2026
Our vendor client has instructed us in no uncertain terms that all viewers be on the market as a minimum. We appreciate that this is frustrating but we are bound to comply with our clients instruction. Once you are on the market please feel free to get in touch and we will be only too pleased to make the arrangements for you.
★★★★★ 5/5
Google**Amazing **
From the first viewing we met bubbly super friendly lady called Claire who was brilliant .
Sue in the office was an absolute ⭐️ she was there for me for the whole journey & I cannot thank her enough.
Not forgetting the rest of the team
Tom who is lovely & so helpful
Tania & Julie also lovely people who looked after us
The whole communication was brilliant.🤩
A great team of friendly people
Thank you to each & everyone of you, you’re a credit to Fine & Country
Lisa · 25 July 2025
Agent replied · 13 April 2026
Hi Lisa and thank you for your kind words, they are much appreciated. We are sending you and your family our very best wishes for the future in your new home, enjoy!
★★★★★ 5/5
GoogleWe have had an excellent experience buying our new home with the Diss office, particularly Tania and Julie. They certainly went above and beyond in ensuring we exchanged contacts in particularly challenging circumstances and within tight deadlines. Thank you!
Laura · 13 April 2025
Agent replied · 8 November 2024
Hi Laura, thank you for taking the time to leave a review for us and we will make sure that we let Tania and Julie know. We are glad you had a positive experience with us and wish you all the best for the future in your new home. The Team at Fine & Country
★★★★★ 5/5
GoogleHaving just exchanged contracts for the sale of our property, I cannot thank the Diss office of Fine and Country and in particuar Laura for their/her help and support during what was a rather long and stressful process! I would not hesitate to recommend Fine and Country if you are thinking of selling your house.
David · 13 February 2026
Agent replied · 13 April 2026
Dear David, thank you so much for your kind review, we have passed this on to Laura. We would l like to send you and your family our very best wishes for the future. From all of the team at Fine & Country
★★★★★ 5/5
GoogleBrilliant and professional. When we were unable to make the final leg of the journey to our house viewing, Chris drove us there and back - above and beyond expectations. Thank you!
D · 1 August 2026
Agent replied · 22 August 2026
Thank you for your kind review. We were glad to help and will pass on your thanks to Chris, and we hope we can help you find your next home. Wishing you all the best from the Team at Fine & Country South Norfolk & North Suffolk
★★★★★ 5/5
GoogleThe staff at F&C Diss made the whole process of buying a property stress-free - they were responsive, professional, approachable and helpful. Tom Spencer was particularly notable for being friendly and super-helpful. Well done!
Alka · 13 April 2025
Agent replied · 26 August 2024
Thank you for your kind words, we have passed this on to the team and especially Tom. We all send you our best wishes for the future in your new home.
★★★★★ 5/5
GooglePatrick McCarthy at Fine and Country Norfolk has been a breath of fresh air when dealing with agents. He has been proactive, clear and sympathetic to our complex needs. Highly recommended.
Olga · 4 April 2025
Agent replied · 3 June 2025
Dear Olga
Than you for your kind words, we really appreciate your feedback and will make Patrick aware. The team here would like to wish you all the best for the future.
★★★★★ 5/5
GoogleI would like to thank the Staff at the DISS branch of Fine and Country. Philippa Martinez was a key player in helping us exchange contract on our property with their own client. Philippa went above and beyond a standard service by chasing our own buyers for us, something our own agents should have been doing !! Next time we sell our property we would certainly use Fine and Country in Diss.
Richard · 12 December 2022
Agent replied
Dear Mr Minkler, thank you for your review, we will be sure to pass on your thanks to Philippa and the team and would like to send you our best wishes for the future in your new home. The Team at Fine and Country, Diss
★★★★★ 5/5
GoogleMany thanks to Fine and Country.
They were very helpful and polite through the sale proccess.
A special thanks to Tania and Julie.
Sophie · 13 April 2025
Agent replied · 8 November 2024
Hi Sophie thank you for your kind words and we will pass them on to Tania and Julie. Wishing you all the best for the future from the team here at Fine & Country
★★★★★ 5/5
GooglePatrick, Chris and Julie at Diss office made the purchase process very easy. Great communication and very professional.
Liza · 22 June 2026
Agent replied · 22 August 2026
Dear Liza, Thank you for your kind comment which we will pass on to the staff. We would like to send you our best wishes for the future in your new home.
The Fine & Country Team
★★★★★ 5/5
GoogleThe Diss office.
Tania, Sue, Tom and everyone else who helped in our purchase - you made it work so well, the communication was great, give it 20 years and we can do it all again..
Simon · 13 December 2025
Agent replied · 13 April 2026
Dear Simon, thank you for your kind words and we would be very happy to help in the future! Wishing you and your family all the very best, The Team at Fine & Country
★★★★★ 5/5
GoogleChris and Tania were absolutely fantastic. From the moment we met Chris, they were proactive and bought proceedable buyers to our house within days of meeting with them. A sale was agreed off market and Tania always called us back if we had questions. A very smooth transaction. Thank you.
Charlie · 31 March 2023
Agent replied · 29 July 2023
Dear Charlie thank you for your review it is much appreciated.
Chris & Tania
★★★★★ 5/5
GoogleWe recently had the pleasure of buying a house in Norfolk with the help of Fine and Country in Diss. As an international estate agency trainer and property awards judge, I know a thing or two about what good estate agency looks like! The joined-up, sensitive and hard working service we received from their dedicated sales progressor Philippa Martinez was extraordinary from start to finish. She was a delight to deal with. Detailed, personal and on-it at every turn of an otherwise tricky purchase. A great example of why everyone should use a "proper" estate agent! Highly recommended.
Richard · 12 November 2022
★★★★★ 5/5
GoogleTania Lennard greatly assisted us during the viewing and purchase of our new house in Stradbroke and the marketing of our existing property. She was helpful and supportive during the period up to and including agreement on both sale and …
Derek · 22 August 2025
Agent replied · 2 September 2025
Thank you so much for your review we really appreciate your feedback and have made both Julie and Tania aware. We would like to wish you all the very best for the future from all the team here at Fine and Country.
★★★★★ 5/5
GoogleA big thank you to all the staff at the Fine and Country office in Diss following the sale of our house. Chris provided us with sound advice and judgement at the start of the process with Tania handling the prospective clients in a highly professional way. Sue, in the office, was an excellent guide to the management of the process and Julie Vassar worked closely with us keeping us informed all through the purchasing process which proved reassuring. The photography and sales material was of a really high standard which went over and above what we have seen before adding to the high standard and quality of the sales process.
We would highly recommend the Fine and Country team in Diss if you are considering the sale of your home - they were exceptional from the start.
Julie · 9 December 2023
Agent replied · 30 December 2023
Dear Julie
Thank you for your kind words which we have passed on to the team. Sending very best wishes to you both for the future from all of us here at Fine & Country.
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