Fine and Country reviews

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I recently purchased a house where Rachel & Martin were the seller’s estate agent, and I honestly couldn’t fault their service at all. From my very first enquiry right through to completion and even beyond, Rachel was my main point of contact and was nothing short of amazing, she was actually more helpful than our own agents. She was always friendly, professional, and her communication was absolutely impeccable, no matter the time or day. Nothing ever felt like too much trouble, and she genuinely helped make what can be a stressful process feel smooth and straightforward. I couldn’t recommend Rachel & Martin highly enough, or F&C as a company. A truly outstanding service.

Oliver · 7 January 2026

★★★★★ 5/5

Google

Martin has been fantastic, he has gone above and beyond for us, without Martin our house move would not of gone ahead, also to mention Rachel who was always at hand to message or call Professional and also a caring attitude Thank you Martin and Rachel for everything you have done for us Lisa, John and Chris

Lisa · 17 August 2026

★★★★★ 5/5

Google

Martin and Rachel were extremely professional, experienced and personable in handling the sale of my parents house. It was a long and protracted process but throughout it all they kept up excellent communication and put in a huge amount of effort to achieve a successful sale. I always felt they had our best interests in mind. I would highly recommend them based on my experience.

Pinhole · 27 February 2026

★★★★★ 5/5

Google

We can't recommend Rachel and Martin highly enough. Truly superb from the moment we met and a pleasure to deal with. Extremely professional and personable, with an excellent knowledge of the market whilst being realistic and down to earth. Nothing has been too much trouble, every communication has been easy and all our queries dealt with swiftly and concisely. Thank you both, you have made the process of selling/buying a house far easier than anticipated.

Emma · 5 November 2024

★★★★★ 5/5

Google

Martin and Rachel, of Fine and Country (Solihull) have provided an excellent service throughout the whole process of selling our house. They have gone above and beyond what could have been expected, not just in our house sale, but have supported us in a variety of ways in the process of buying our new property. They always responded very quickly when we contacted them, including evenings and at weekends. They even conducted a house viewing at short notice on a Sunday. They are always friendly and professional and nothing has been too much trouble, even when we made very off the wall requests! They negotiated a good price for our house in a difficult market and have provided a service that is second to none. Fine and Country are not the cheapest agents, but the price is justified by the very high level of service and we would highly recommend Martin and Rachel.

Rose · 22 July 2023

★★★★★ 5/5

Google

I really can’t speak highly enough of Martin & Rachel. They exceeded our expectations from our very first meeting right the way through to completion. Nothing was too much trouble, and they were happy to speak in the evening and even on a Sunday. We were very happy with the price they achieved, especially as two other agents had valued our house at £50k lower. I would thoroughly recommend Martin & Rachel. Keep up the good work!

Jack · 5 August 2023

★★★★★ 5/5

Google

F&C was our first port of call when we decided to sell our home. They did such a great job when we bought it a few years ago and Rachel & Martin did an equally fantastic job on the recent sale. Super responsive, a pleasure to deal with and overall committed to the process from start to finish.

Paul · 28 January 2026

★★★★★ 5/5

Google

I highly recommend Martin & Rachel. They are excellent and executed their strategy perfectly. They found us a buyer very swiftly - for more than we had hoped! - and steered us to completion despite a problematic chain. We are very grateful and if we ever decide to sell again (unlikely as we love it here!) then we will definitely call on them again. Thank you!

Beth · 5 August 2023

★★★★★ 5/5

Google

Although my house sale was handled through the Wolverhampton office, Matthew Lowe from the Solihull branch played a vital supporting role and helped with both promotional work and getting the sale to completion swiftly. If you want a consummate professional with decades of experience handling your property, I can't recommend anyone more highly than Matthew. My property was on the market and sold in less than six months with nine parties interested all thanks to the hard work of the F&C team.

Matthew · 17 February 2025

★★★★★ 5/5

Google

I would just like to say thank you to Rachel & Martin for selling our house, it went through so smoothly and the communication was wonderful. We were kept up to date at all times throughout the sale and would recommend Rachel & Martin to …

David · 22 April 2024

★★★★★ 5/5

Google

I cannot recommend Martin and Rachel highly enough. We had tried to sell with another (cheaper) agent, during the very buoyant 2021 market and failed. You definitely get what you pay for, the difference in service was astonishing. Martin …

Adam · 22 April 2024

★★★★★ 5/5

Google

Rachel and Martin were extremely helpful throughout the whole process and nothing was ever too much to ask. They offered lots of helpful advice and information and we will definitely recommending them to family and friends.

Tracey · 20 March 2024

★★★★★ 5/5

Google

Fantastic experience with Fine & Country, in particular Rachel and Martin. Very knowledgable, brilliant communication throughout the whole process and I would certainly recommend them.

Chris · 22 April 2024

★★★★★ 5/5

Google

Very professional service from both Rachel and Martin right from the first meeting. They kept us fully up to date with feedback from viewings and once a buyer had been found Martin in particular was very reassuring and kept the lines of communication open at all times during a rather drawn out period of legal exchanges. He was always willing to offer advice, worked proactively with both sides to get the sale over the line and at times his sense of humour provided some welcome stress relief. We're very pleased with the service we received and would highly recommend.

Georgina · 22 April 2025

★★★★★ 5/5

Google

Excellent service from Martin & Rachel. Communication was really good, happy to work through which offers might be best for us not just the in theory highest offer. Selling houses in current climate is not easy so important to have a great team working for you.

David · 6 March 2026

★★★★★ 5/5

Google

From the first time that I met Rachel & Martin, when they came to value the house, through to the completion of the sale they have consistently been nothing short of outstanding. They are both incredibly skilled and experienced at what they do and this really helped to make the sales process go as smoothly and stress free as possible. I really appreciated their hands on, proactive approach - from helping us to move furniture around to maximise the house’s potential and giving fantastic ideas (& help) to dress the house, through to the brilliant marketing, hosting a highly successful open day and managing to get an offer accepted on the house within four days of the open day (& at a time when the market was slow)! Throughout they have consistently gone over and above, have been reliable and kept us extremely well informed about the sales process. I’d highly recommend them and if I could give six stars I would.

Judith · 25 March 2025

★★★★★ 5/5

Google

Rachel and Martin, at Fine and Country Solihull, are absolutely outstanding Property Agents. Their level of service, customer sensitivity, communication skills, market place knowledge and professionalism cannot be faulted in any way. From the very first meeting they both oozed confidence and commitment and delivered on every promise. Now I do have to say that they are not the cheapest in the business, but their levels of service and delivery on sales price more than justifies any small premium. The marketing package costs a bit extra too but the value and quality more than justifies that cost too - it's the best in the business and helped to get me a great sales price. Martin and Rachel recognised the true value of my home and marketed it accordingly, achieving £20k over the guide price. I'm more than happy. Thank you so much for a hassle free and lucrative sale, you are very highly recommended.

Richard · 22 July 2023

★★★★★ 5/5

Google

Having known both Rachel Hyde & Martin Grant for a good number of years, I wouldn’t hesitate to recommend them to anyone. Both very personable, professional and simply great at what they do, they are a real credit to F&C. If your thinking of using their services, I can can honestly say that you will be in very safe hands indeed!

Ian · 22 April 2024

★★★★★ 5/5

Google

John was extremely knowledgeable, approachable and it has to be noted that he goes above and beyond his call of duty as an agent. Thank you for being so responsive also.PositiveResponsiveness, Quality, Professionalism

Harriet · 24 August 2022

★★★★★ 1/5

Google

Very disappointed with the service received from Martin at Fine and country Solihull branch. Very unprofessional. Deal of the property had already been made under the table, yet still was going ahead with final offers when clearly we had offered £200k above asking price yet we still were unsuccessful. Wonder why. Will not recommending them to anyone.

Grand · 22 April 2024

★★★★★ 5/5

Google

We would definitely recommend Rachel and Martin from Fine & Country - brilliant service and advice across the whole process.

Samantha · 5 August 2023

★★★★★ 1/5

Google

Matthew, turned up at my home passive aggressive, bullying, unprofessional, inappropriate and hurt, yes that was the only reason I didn’t call police, because I had compassion for him for not wanting him to sell my home. It was a deeply hurt ego, he shouted some psycho babble about jungian psychology not knowing what he was talking about. I would neither buy nor sell through fine and country. He was initially such a decent human being.

Fionnuala · 11 November 2022

★★★★★ 5/5

Google

Matt looked after the sale of a family property from start to finish, and went that extra mile upon more than one occasion.I would absolutely recommend him to anyone wanting a house sale completed professionally by someone who can be very “ hands on” if required ( I did!).

Adrian · 8 June 2024

★★★★★ 5/5

Google

We first had Rachel and Martin out to value our property and I can honestly say they were the best out of the three we saw however they weren’t the cheapest and we made the mistake of going with the lower fee. Fast forward 4 months and we …

Jackie · 22 April 2024