Every review we hold for the Shirley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe worked very closely with Rachel & Martin at Fine & Country when selling our property School Farm Barn in Maxstoke. We set a tough target price & managed to exceed it. Working with the Fine & Country team was faultless from beginning to …
David · 22 April 2024
Agent replied · 26 August 2023
Hi David! We greatly appreciate you taking the time to share such a lovely review. Your feedback is truly valued, and we're thrilled to learn that your experiences with Martin and Rachel have been outstanding. Thank you!
★★★★★ 5/5
GoogleMartin & Rachel have made the entire process of selling & finding a house such a smooth ride. For something that is meant to be a very stressful experience, I can't express how grateful I am for the ease in which they've helped my parents.
Sophie · 22 April 2024
Agent replied · 26 August 2023
Your thoughtful feedback means a lot to us, and we're truly pleased to know that you had a wonderful experience. It's lovely to hear how Martin and Rachel were able to help your parents. Thank you for sharing!
★★★★★ 5/5
GoogleMartin and Rachel were forever supportive and optimistic during the process of selling my house. I could not have survived it without them! Brilliant!
Anne · 4 May 2024
★★★★★ 5/5
GoogleDuring the time we have known Martin and Racheal throughout the sale of our property, we have found them to be highly professional and incredibly supportive during the selling process. Additionally they have kept us bouyed during challenges …
Stuart · 22 April 2024
Agent replied · 26 August 2023
Hi Stuart,
Thank you for sharing your experience with Martin and Rachel. We're delighted to hear how their support had such a positive impact on your property sale. Your … More
★★★★★ 5/5
GoogleWe recently sold our quirky house with Martin and Rachel who were fantastic. They were always at the end of the phone and incredibly professional and positive at all times. We would definitely recommend them and use them again. Worth every penny.
Alison · 16 May 2025
★★★★★ 5/5
GoogleI would definitely recommend Rachel and Martin from Fine & Country - excellent service & advise throughout - thank you
Tracey · 22 April 2024
★★★★★ 5/5
GoogleCan't fault this estate agents. Had Matt to sell our house. Amazing service, nothing too much trouble. Always ready to help with everything. Absolutely fantastic.Highly recommend.
Michele · 6 September 2024
Agent replied · 24 October 2024
Hi Michele,
Thank you so much for your kind words and for taking the time to share your experience with Matthew! We’ll be sure to pass along your feedback to him. If there’s anything else you need, we’re always here to help. :)
★★★★★ 5/5
GoogleI had the wonderful experience of selling my house with Racheal & Martin …. They are wonderful people and very professional and made me feel very comfortable …. Would recommend them to anyone .
Melanie · 20 March 2024
Agent replied · 26 August 2023
Thank you very much, Melanie! Please let us know if we can be of any assistance in the future.
★★★★★ 5/5
GoogleFine and Country approached me when we received planning permission. We felt very comfortable with them selling our property, they both sold and we purchased another property through them. They have been great. Always on the other end of the phone what ever time. Thank you Leon and Rebecca for all your help.
Keeley · 11 March 2017
★★★★★ 5/5
GoogleRachel & Martin are absolutely brilliant, the customer service is second to none, they have been extremely helpful in answering all of my questions before placing my house on the market with them I wouldn’t choose any other agent
Lauren · 12 August 2023
Agent replied · 26 August 2023
Thank you for the fantastic review, Lauren. We appreciate you taking the time and will pass along your kind words to Rachel & Martin. Please let us know if we can assist you with anything going forward.
★★★★★ 5/5
GoogleI often read reviews that begin with "I never usually write reviews..." and have to admit that is me all over! However, I feel absolutely compelled to write a review for John Ray based on the incredibly outstanding service he has provided. To say nothing is too much for John would be an absolute understatement. John has taken my calls outside of office hours, on the weekend and essentially anytime I have needed him! Again to say John goes the extra mile would be an understatement. John took the time to ask pertinent questions in order to fully understand our situation and has always explained everything to us every step of the way. He is extremely thorough which is so very reassuring for both the vendor and purchaser alike. He is completely honest, transparent and empathetic. I just wish all estate agents were more like John!PositiveResponsiveness, Quality, Professionalism, Value
V · 24 August 2022
★★★★★ 5/5
GoogleRachel and Martin have been fantastic throughout the sale of our property. We have no problem in recommending them to all of our friends and family after they achieved over the asking price for our property.
Mia · 12 August 2023
Agent replied · 26 August 2023
Hello Mia,
Thank you for sharing your review of Rachel & Martin! We’re so glad that you’re pleased and that your sale exceeded the asking price. Please don't hesitate to reach out if you require any assistance in the future. Take care for now!
★★★★★ 1/5
GoogleNot a good start - they didn't even turn up to the scheduled appointment!
J · 6 October 2024
Agent replied · 24 October 2024
Dear J A,
It seems there may have been a miscommunication regarding an appointment; however, we’re unable to assist or respond without a few more details.
We take great pride in our service, and I can assure you that our agents always strive to meet all commitments and would certainly not miss an appointment unless there was some confusion. Please could you email us at solihull@fineandcountry.com? We’ll be happy to investigate this matter further.
We look forward to hearing from you.
Kind regards,
Fine & Country Solihull
★★★★★ 5/5
GoogleI would definitely recommend Fine & Country for their knowledge and expertise. They offer a fully comprehensive and professional service.
Craig · 22 April 2024
Agent replied · 26 August 2023
Thank you for the taking the time to give us this review, Craig. It's greatly appreciated!
★★★★★ 5/5
GoogleMartin Grant and Rachel Hyde provided a first class and speedy service. They were knowledgeable and professional, kept us updated regularly as our sale progressed and answered all our queries promptly. They were proactive in moving things forward when there were delays, and we would wholeheartedly recommend them.
Linda · 20 March 2024
★★★★★ 5/5
GoogleExcellence from start to finish. We couldn't be more impressed with the level of service from these agents and their teams. Truly a positive experience!
Angel · 8 July 2023
Agent replied · 29 July 2023
Hi Angel, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
★★★★★ 1/5
GoogleWe have just had the worst experiance.
We have paid £900 for a cheesy vidieo & glossy brochure.
The sales agents do not comunicate with each other or the client.
Phone calls & ? Not returned.in 1 instance 4 days & clint went on holiday for a month not returning call prior to going
Rachel & laurence very personable but still no action when we complained.
Will not be recommending & have wasted £900 better spent else where.
There does not appear to be any leadership or comit ment to the client who at the end of the day are paying a high premiunm for nothing.
Ann · 25 June 2018
★★★★★ 5/5
GoogleWorking for a brand like Fine & Country is an absolute honour. The marketing is world class, the team in Solihull is excellent, and we are looking forward to expanding into Edgbaston very shortly!
Will · 26 June 2014
★★★★★ 5/5
GoogleI recently used Fine & Country to sell my house in Solihull, and was very impressed with their service. The agent were always knowledgeable and helpful, and they made the process very smooth. They also got me a great price for my house, which I was very happy with. Would recommend.
Stephen · 12 August 2023
★★★★★ 1/5
GoogleLiars and shysters. They collaborate with sellers to trick buyers into bidding wars following their phoney open days and when you are near completion they will ask you to up your offer or lose the property leaving you with your conveyancing and solicitors bill for nothing. Their agents are all self-employed commission-only and desperate for your cash
Logs · 29 July 2019
★★★★★ 1/5
GoogleUseless estate agent. They forget details, don't know who you are when you've met them so may times before. Rely on old tricks to drive up the price of the property. One of them tried to tell me the cost of a property is NOT based on what the market will pay for it. Idiot.
Jinscy · 29 July 2019
★★★★★ 5/5
GoogleI can highly recommend both Martin and Rachel, having worked with them for a number of years.
Yasar · 20 March 2024
★★★★★ 5/5
GoogleExcellent and professional service, delivered with a personal touch.
John · 7 August 2024
★★★★★ 1/5
GoogleAvoid this agency. My husband and myself tried to purchase a property that this agent was selling. They were extremely rude and obnoxious. We were eventually left out of pocket by well over a thousand pounds. I would not use them to sell or to purchase from.
Karen · 5 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
