Trusted Agent profile · Caterham, Surrey

Fine and Country reviews in Caterham

4.8

★★★★★ Excellent

35 reviews across 2 platforms

7 The Crescent Woldingham, Caterham, Surrey, CR3 7DB

Part of Fine, see every office.

Fine's office in Caterham, Surrey, at 7 The Crescent Woldingham, is rated 4.8 out of 5 across 35 reviews on two platforms, including 24 Google reviews rated 4.7.

Google logo

4.7 / 5

24

Reviews on Google

This office

Facebook logo

5.0 / 5

11

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Caterham office, from every platform, shown as written. First names only.

5/5

Google

We recently purchased our home with the support of the Fine & Country Woldingham team, and they were outstanding throughout the process. Helen and Bob were our main points of contact, but we really felt the support of the whole team, including Holly and Rob. Communication was always clear, timely and professional, keeping us informed without ever feeling intrusive. They guided us through what became a complex purchase with calm expertise and a reassuring, steady hand. Their knowledge of the local market & dynamics was evident at every stage, and I genuinely can't imagine anyone with a better understanding of the local area. We have no hesitation in recommending the Fine & Country Woldingham team. A first-class service from start to finish.

Wayne · 22 July 2026

Agent replied · 22 August 2026

Hi Wayne, thanks for taking the time to leave a review. We appreciate your positive feedback and recommendation. We'll pass your kind comments over to Helen, Bob, Holly and Rob and the rest of the Fine & Country Woldingham team.

1/5

Google

We had a disappointing experience purchasing our house through Fine & Country. We dealt with Bob and Helen and unfortunately found they were not a particularly helpful intermediary between the seller and us as buyers. Communication often felt lacking, and we were left to chase updates and resolve issues ourselves. Overall, we felt the purchase went through despite, rather than because of, their involvement. We had expected a more proactive and supportive service throughout what was a significant purchase.

M · 22 July 2026

Agent replied · 22 August 2026

Hi MD, thank you for taking the time to leave a review. We pride ourselves on delivering excellent customer service, so we would like the opportunity to speak with you directly regarding your comments. As we are currently unable to identify you from your review, we would be grateful if you could contact us on 01883 653040 or email woldingham@parkandbailey.co.uk at a time that is convenient for you. This will allow us to understand your issue in more detail and work with you to find a resolution.

5/5

Google

I don't usually write reviews on customer services, but I have to say how professional Park and Bailey Warlingham are, especially the manager Colin. I explained that after my husband's death last year, I was looking to return to the area to be closer to family. He had the time and patience to listen to what my requirements would be. Not once did he try and push me into viewing unsuitable properties. I would happily recommend Colin at Park and Bailey Warlingham.

Pamela · 20 January 2026

Agent replied · 20 March 2026

Hi Pamela, thank you for the 5-star review. We appreciate you sharing your experience and great to see you would highly recommend us. We'll pass your comments over to Colin and the Fine & Country Woldingham team.

5/5

Google

I cannot recommend Holly enough. From the first viewing she showed us she was incredibly helpful, responsive and professional. She always answered our calls and emails promptly. If you are looking for an agent who genuinely cares and goes above and beyond for their clients, Holly is the one to call!

Kellie · 22 June 2026

Agent replied · 22 August 2026

Hi Kellie, we appreciate the 5-star review. Thank you for sharing your positive experience. It's great to see that you would recommend us. We'll pass your kind words over to Holly and the Fine & Country Woldingham team.

5/5

Google

Selling our family home whilst we weren't in the country was always going to be a stressful experience. But Rob and the team did a great job of reassuring us, managing the sale professionally, and delivering a fantastic result without us ever needing to fly back. We appreciate the service and would recommend!

A · 22 May 2026

Agent replied · 22 August 2026

Hi A H, thank you for leaving a 5-star review. It's great to see you would recommend our services. We'll pass your comments over to the Fine & Country Woldingham team.

5/5

Google

I had a great experience using Fine & Country for my first house purchase. The team were incredibly friendly, helpful and supportive. They made the process really straightforward. A big shout out to Holly - she is a star! Thank you!

Alex · 22 July 2026

Agent replied · 22 August 2026

Hello Alex, thank you for the review. We appreciate you sharing your positive purchasing experience. We'll pass your comments over to Holly and the rest of the Woldingham team.

5/5

Google

Hollie Streifler is excellent. We viewed Low Cottage in Old Oxted with her and she was knowledgeable, informative, and helpful. She was even able to help with some incite into the condition of the Grade 2 listed property we were viewing. Highly recommended if you are searching for a new home.

GAVIN · 20 February 2026

Agent replied · 20 March 2026

Hi Gavin, thanks for taking the time to leave a review. We appreciate your positive feedback and recommendation. We'll pass your kind comments over to Holly and the rest of the Fine & Country Woldingham team.

5/5

Google

Have now bought two properties from F&C woldingham. 5 stars. would give 6 if I could. Helen was always fast to reply to emails and text messages.

Mark · 22 July 2026

Agent replied · 22 August 2026

Hi Mark, thank you for leaving a 5/6-star review. We'll pass your kind comments over to Helen and the rest of the Fine & Country Woldingham team.

5/5

Google

Fine and country Woldingham were selling the house I purchased. They were incredible helpful during the process. They were very accommodating to me with last minute viewings and any assistance I needed. The whole process with them was very smooth and the service I received was fantastic.

Peaky · 20 November 2025

Agent replied · 20 March 2026

Hi, we appreciate your review. Thank you for sharing your positive experience. We'll pass your feedback over to the Fine & Country Woldingham team.

5/5

Google

Exellent service from the day of the viewing till completion. Appreciate the assistance provided by Rob, Helen and Jane. Great team you have there. You were fantastic. Ours was a complicated process but we still managed to complete within 5 weeks. Would not have been possible without the help of super staff at Fine & Country, Woldingham.

Rocky · 22 April 2025

Agent replied · 23 November 2024

Hi Rocky, thank you for the great review. We are very happy to hear of your positive experience. We will pass your kind works over to Rob, Helen, Jane and the Fine & Country Woldingham team.

5/5

Google

I chose Fine and Country Woldingham to promote the sale of my house as they specialise in quality properties in my area. From the start, the team were friendly and very professional with sound knowledge of the local area. They were helpful, supportive and gave realistic advice. Throughout the sale I was kept well informed through to completion. I would certainly recommend the sales team to any of my friends thinking of downsizing.

Brenda · 20 November 2025

Agent replied · 20 March 2026

Hi Brenda, thank you for the 5-star review. We appreciate you sharing your experience and great to see a recommendation. We'll pass your kind words over to the Fine & Country Woldingham team.

5/5

Google

Robert has been really helpful during our first house purchase. In the first visit he gave us space and time to explore the house on our own, answering questions when needed which was a welcome difference to most estate agents. Thank you!

Joel · 18 January 2025

Agent replied · 30 May 2025

Hi Joel, we appreciate the review. Thanks for sharing your experience. We'll pass your comments over to Robert and the Fine & Country Woldingham team.

5/5

Google

Professional, helpful and supportive at all times. The whole team are very experienced and very knowledgeable especially about the local area. Would definitely recommend them if considering selling your property. B&S

S · 22 June 2026

Agent replied · 22 August 2026

Hi, thanks for taking the time to review. We are pleased to see that you would recommend us. We will pass your feedback over to the Fine & Country Woldingham team.

5/5

Google

A great service. We have been working with Holly who really listened to our requirements and is thoughtful about what she contacts us about. On viewings she is the perfect balance of highlighting the positives whilst not trying to sell or push too hard.

Pete · 20 December 2025

Agent replied · 20 March 2026

Hi Pete, thanks for taking the time to review. We appreciate your positive feedback. We'll pass your kind words over to Holly and the Fine & Country Woldingham team.

5/5

Facebook

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Elethu · 16 April 2023

5/5

Facebook

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Pixivo · 19 January 2023

5/5

Facebook

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Martin · 5 April 2023

5/5

Facebook

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Charmante · 2 November 2022

5/5

Google

We have now moved into our house and it is perfect for the family. Life will now be easier for us all and most importantly happier for the children. However, without Rob Burley at Fine & Country this would not have been possible. A massive thank you to you from all our family.

David · 1 December 2024

Agent replied · 23 November 2024

Hi David, thanks for taking the time to leave a review. Great to hear of your positive experience when buying through us. We hope you are enjoying your new home. We'll pass your kind words over to Rob and the rest of the Fine & Country Woldingham team.

5/5

Facebook

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Vanessa · 11 April 2023

5/5

Google

Easy to speak to, excellent knowledge of the local area, involved in the local community. Good agent which we have used on 3 occasions.

Richard · 3 August 2025

Agent replied · 2 September 2025

Hello Richard, thanks for the 5-star review. We will pass your kind words over to the Woldingham team.

5/5

Google

Helen & Stephen Smith We have recently sold our home in Woldingham via Fine & Country. Our service throughout the process has been exceptional. The transaction was not entirely straightforward but the teams experience in navigating the through legal, and structural concerns our purchasers had was second to none. Only this wealth of experience and sound guidance in these matters enabled us to keep everything on track. If you have a property to sell in Woldingham I am not sure why you would use anyone else

Helen · 22 April 2020

Agent replied

Hi Helen, thank you for the great review. We are very happy to hear you had a good experience when selling with us.

5/5

Facebook

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Georgette · 10 September 2022

5/5

Google

We bought our house through Rob and Helen at Fine & Country in Woldingham and had excellent service as buyers. Very communicative, proactive and friendly. Would highly recommend dealing with them.

S · 30 May 2024

Agent replied · 26 August 2023

Hello, we appreciate you leaving us a review. We'll pass your kind comments over to Rob, Helen and the rest of the Woldingham team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Fine and Country

How many reviews does Fine and Country have?

Fine's Caterham office has 35 reviews across two platforms: 24 on Google, 11 on Facebook (across the whole business).

What is Fine and Country's rating?

Fine and Country is rated 4.8 out of 5 across all 35 reviews, and 4.7 out of 5 on Google from 24 reviews.

Where is Fine's Caterham office?

Fine and Country, 7 The Crescent Woldingham, Caterham, Surrey, CR3 7DB.

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