Fine and Country reviews

★★★★★ 5/5

Google

From the moment I met Michael, I knew Fine & Country was the right choice to sell our late Mothers home. Michael was friendly, polite, and extremely knowledgeable, giving me confidence from the very start. Throughout the process, Karen and Emma were always just a phone call away and kept me updated at every stage. The whole team was professional, supportive, and a pleasure to work with. I would highly recommend Fine & Country to anyone looking to sell their home and want to thank the entire team for their outstanding service.

Hayley · 13 February 2026

★★★★★ 5/5

Google

Absolutely Fabulous. So pleased we chose F&C. Michael, Emma and Karen were fantastic. Exceptionally professional every step of the way. Managed to secure full asking price from the first person through the door. Massive shout to Michael Commons who went over and above to get the sale over the line. Communication was second to none. Would always pick up the phone or respond to emails promptly. Managed a difficult situation at a stressful time when all around them others failed. They may not be the cheapest but they certainly are the best. It’s a false economy to go with alternatives. I would not hesitate in recommending them to anyone looking to sell. You will not be disappointed.

Michael · 13 January 2026

★★★★★ 5/5

Google

My experience with Fine & Country, and in particular with Emma, has been exceptional. Emma demonstrated a genuine understanding of my needs and approached every stage of the process with professionalism, clarity, and sincere care. Her thoughtful communication and steady reassurance made a typically challenging journey far more manageable. Emma’s commitment to supporting me throughout was evident in every interaction. She consistently went above expectations, ensuring I felt informed, confident, and well looked after. Fine & Country are fortunate to have someone of Emma’s calibre representing them. I would not hesitate to recommend both Emma and the team for anyone seeking a truly dedicated and compassionate estate agent.

Natalie · 13 December 2025

★★★★★ 5/5

Google

My experience with Fine and Country is that this company are top notch. Michael came and valued my property and it's clear talking to him that he is very professional and passionate about his business. Karen and Emma are a brilliant team, I found the whole process of selling and moving very difficult and a bit traumatic at times and these two lovely ladies held my hand and guided me through the process. I must give a special mention to Alison who without her help with printing and form filling I would have drowned. I heartedly recommend Fine and Country. Kind regards Susan Parkes

Susan · 22 May 2026

★★★★★ 5/5

Google

We just sold our family home in Kent via Fine and Country and would highly recommend their service. From the initial meeting with Micheal we felt assured that we were being marketed at a fair value and to the right market segment. The support from Alison, Emma and Karen has been consistently professional and friendly throughout and their ongoing advice and guidance made the process reasonably straightforward. The photography and marketing materials are very professional and honest in every detail

Colin · 22 April 2026

★★★★★ 5/5

Google

After a disappointing experience elsewhere, moving my sale to Fine & Country was an excellent decision. The team, Michael, Karen, Emma and Alison, were professional, proactive, and kept me well informed throughout. They presented the property beautifully, secured a strong offer, and saw the sale through smoothly. Highly recommended, I would definitely use them again.

Andy · 22 May 2026

★★★★★ 5/5

Google

THE BEST Estate Agents in West Malling. The entire team of five at Fine & Country provided a seamless, professional service from start to finish; their collective expertise and attention to detail made the process effortless. Thank you to Wasim, Emma, Karen, Alison and Michael for the exceptional care and dedication in selling our house. Highly recommended!

Chris · 30 March 2026

★★★★★ 5/5

Google

Emma Winchester was so professional! We recently purchased a house that was for Sale with Fine & Country. The process wasn’t easy for a number of reasons but throughout Emma remained calm and very professional and helped us with every …

Emily · 22 August 2025

★★★★★ 5/5

Google

When it comes to choosing an estate agent, it is imperative that you select an agent that is capable of delivering all aspects of the sales process. Finding the buyer(s), managing the offer(s) and getting to a sales memorandum is only the start and in many cases the easy bit! What happens next is where the magic happens and where Fine&Country excel. Many property sales these days involve buyers conducting multiple surveys; building, electrical, gas, oil, solar, drains, sewage, water products eg pools, jacuzzi, wood burner/chimney, radon gas. The output from these surveys can be overwhelming for both the potential buyers and sellers. Fine&Country help manage the resulting back and forth enquiries both professionally and with care, ensuring both parties remain engaged and that sensible outcomes are achieved. Many other Agencies would leave this process entirely between the buyer and seller which could either dramatically increase the time to completion or worst case result in no sale. Fine&Country level of care throughout the sale process is exemplary and I highly recommend them to get the job done, so like us, you can move on with your life!

Paul · 22 July 2026

★★★★★ 5/5

Google

Our whole experience with Fine & Country in West Malling has been exceptional. From the first contact right through to concluding a successful sale of my late parents property F&C were professional, organised, responsive and gave us …

Irfan · 22 August 2025

★★★★★ 5/5

Google

I have just completed the purchase of a house in West Malling and cannot thank Emma and Michael enough for their help and guidance throughout. Nothing was too much trouble and they took the time to keep me informed throughout the whole …

Tracy · 13 April 2025

★★★★★ 5/5

Google

We recently completed the sale of our Grade 2 listed house in a village near Maidstone and were extremely pleased with the service provided by Michael and his team. Michael’s experience, expertise and ability at achieving and guiding us …

Stephen · 13 April 2025

★★★★★ 5/5

Google

Karen and Michael at Fine & Country were fantastic from start to finish! They came back to us straight away on everything, and couldn't do enough to …

Tom · 22 August 2025

★★★★★ 5/5

Google

Fine & Country has been wonderful to work with over the course of our house search and purchase. The West Malling branch, managed by Michael, have all been excellent in their own roles. Karen, let me know of the property on her day off, and subsequently we were able to view and offer quickly with the help of Emma. Liberty-Mai continued to communicate with us throughout the purchase period ensuring that both parties, kept to our timelines, working with our solicitors. We would certainly recommend them.

Anastasia · 1 January 2023

★★★★★ 5/5

Google

I just wanted to say a massive thank you to all of you for helping me get the sale of our property over the line back in October. The professional package, photo’s, sales team and brochure that your team put together was superior to what we had seen before and all of your staff: Jay, Michael, Alison, Liberty, Karen and Emma were a delight to deal with. The moment Jay came to see us in May we knew that we were in good hands and felt confident that the house would sell. As Jay predicted, we were inundated with viewings the weekend the house was listed, offers were soon received, and we completed in October. Thank youPositiveProfessionalism

Martin · 1 January 2023

★★★★★ 5/5

Google

Excellent service from Start to finish with the sale of our property. Karen and Emma kept us updated throughout the process and it made things stress free. A big Thankyou

Julie-Ann · 30 May 2025

★★★★★ 4/5

Google

We recently sold our house with Fine & Country. They were the only agents who valued our property where we expected it, and it was achieved. Therefore Fine & Country made us considerably more money our property than if we had gone with a local agent who valued it much lower. Their fees are on the high side compared to the majority of agents but were worth it in this case. Our main contacts were Michael and Karen, both of whom were friendly and approachable.PositiveQuality, Professionalism

Anthony · 1 January 2022

★★★★★ 5/5

Google

I would highly recommend Fine & Country and the team in West Malling , Michael was very honest with us from the beginning managed our expectation whilst having a genuine commitment to achieving the best outcome for us , we felt the team …

Ruth · 13 April 2024

★★★★★ 5/5

Google

Fine and Country have been amazing with our house sale and I highly recommend them. Michael, Karen and Emma made sure that we were kept informed at every step of the way and provided the correct advice whenever required. Thanks again !

Owen · 13 April 2024

★★★★★ 5/5

Google

Emma and Jay have been nothing but extremely helpful and professional throughout the whole process of our move. With their input and guidance we were able to find our perfect house that met our personnel requirements. We therefore would have no hesitation in recommending Fine and Country with a special thank you to Emma and Jay for all the hard work they did on our behalf.PositiveProfessionalism

Frances · 1 January 2022

★★★★★ 5/5

Google

We can't speak highly enough of the way Emma Winchester and the team at Fine & Country helped us with the purchase of our dream house. She was sensitive to the family selling the house on behalf of their parents whilst making our purchase run smoothly and quickly. An absolute pleasure to deal with, thankyou.

Nicola · 30 January 2023

★★★★★ 5/5

Google

We had the pleasure of dealing with the lovely Emma Winchester. Not only did she make things simple and hassle free but nothing was too much trouble for her. I’d recommend Emma to anybody buying or selling, her professional and experienced manner helped us achieve our forever home. Thank you from Joanne, Paul and Leo x

Paul · 14 October 2022

★★★★★ 5/5

Google

Emma helped us find our new home. Very kind and helpful with me, even though I called and badgered her every week! Highly recommend Emma in particular. Wouldn’t hesitate to ask Emma and the team sell our house next time round. Although I hope not to move for some time!! Thank you so much F&C

Helena · 1 November 2022

★★★★★ 5/5

Google

We used the West Malling office of Fine and Country, and were looked after amazingly well by Michael, Karen and Emma. They were with me every step of the way for my onward purchase, going above and beyond when I needed advise or guidance. …

Donna · 22 August 2025