Fine and Country reviews in Bury St Edmunds

★★★★★ 5/5

Google

Yannis was a tower of strength though out my whole moving process. He kept me up to date with the situation and progress along the way and I’m quite sure he was responsible for completion taking place when it did thanks to his perseverance in chasing up individual organisations and getting it over the line! When he visited my property for the first time he told me that he would offer full support along the way and he absolutely did that.

Clare · 19 August 2026

★★★★★ 5/5

Google

Yannis and the team were absolutely brilliant from start to finish. Their appraisal of our unique Equestrian property was spot on and the people they sent to view were on the money with no time wasters. Despite a set back in the chain early on Yannis and the team were resilient and found us a new buyer within a couple of weeks. We cannot speak more highly of Fine and Country Bury St Edmunds and would have absolutely no reservations In recommending them or indeed using them again.

Richard · 15 August 2026

★★★★★ 5/5

Google

I would highly recommend Bury St Edmund’s Fine & Country. Yannis and Chris have been absolutely fantastic. They’ve guided us through the process, have been great at communicating, they found us a new buyer within a week of our chain falling through and have been encouraging every step of the way.

Hannah · 17 August 2026

★★★★★ 5/5

Google

The team at Fine & Country are the estate agents selling the property we are shortly due to purchase! The team have been wonderful. Our main contact point has been Yannis, who is readily available and incredibly informative - his knowledge of the market and honesty were both really appreciated, almost making the process enjoyable! His team are also great, easy to get hold off and know just as much about the property! I honestly didn't think I'd give a 5 star review for anything related to a house sell/purchase, but I honestly cannot fault the team and would recommend them.

Stephanie · 15 August 2026

★★★★★ 5/5

Google

Our experience with Fine and Country was excellent, mainly thanks to the work of James Young, who was attentive, knowledgeable and clearly passionate about his job. We were initially quite anxious about the whole process, but James' polite and reassuring manner immediately settled our nerves. He was extremely helpful when answering our many questions and made the process very enjoyable! Thank you James! I would definitely recommend Fine and Country- and James!

Lilly · 7 October 2024

★★★★★ 1/5

Google

The experience we have had with Fine and Country Bury St Edmunds can only be described as shambolic. Our journey started when the valuer came to the property and gave us a market valuation which we agreed with and subsequently instructed them to sell the property. The agency agreement was signed and we had to wait for the branch manager to visit and take full details and photos. Upon his visit he said he did not agree with the valuation price and advised we marketed it a lower price. We were somewhat alarmed by this as we could not understand how two people from the same office could value the same property in the region of £50,000 different. We discussed this in depth and came to an agreement. When intially discussing the marketing of the property we asked how many potential buyers they had on their mailing list who would match the property and we were told 14. Two weeks in we had heard nothing so we contacted the office to find out if there was any feedback from the potential 14 matches to be told "when we told them it had a small garden they were not interested" We were somewhat shocked by this as although the garden is not huge it is not a postage stamp and we would have hoped that as our agent they would be focusing on the positives to get people through the door. Time passed and we arranged for a "mystery shop" call to be made and the outcome of this was nothing but unbelievable. Our caller asked what properties they had 15 miles of Bury St Edmunds and explaing the criteria required which matched our property to be told they had no properties which fitted. When further asked about our property which had been seen on Right Move our caller was then told about a totally different property. Our caller requested the details of the property they had seen on Right Move (our property) to be sent totally different details to a totally different property. At the intial valuation appointment we were told Fine and Country were associated with Chilterns Estate Agents in Brandon and as we were in their catchment area our details would be held at that office also. Again we made a "mystery shop" call to Chilterns to be told they had no properties which fitted our criteria. We took this up with Fine and Country. We did not receive a call from anyone to discuss this shambolic case of events and it just got dismissed. As no surprise we advised we wished for our agreement to be terminated and our keys to be returned. This is over a week ago and we are still waiting for our keys. The whole experience is farcical

Louise · 13 April 2024

★★★★★ 5/5

Google

From the very start of the process, Yannis (Director) was brilliant. He kept us informed every step of the way, chased other professionals within the chain when there were delays and provided advice and guidance rooted in years of experience which was really reassuring. We would have no hesitation in recommending Fine and Country - although have no intention of moving again for a long time!

Georgie · 20 August 2026

★★★★★ 5/5

Google

Fine & Country acted for the seller of a house we have been purchasing in Suffolk. Initial viewing of the house was comprehensive and informative. The offer was accepted and Marianne was our contact for any questions going forward with the purchase. Marianne was an absolute superstar and made the process clear, responded to all questions and kept us informed throughout the whole process. Even a bit of coaching when our Solicitor had a bit of a bad day! Above and beyond and an extremely pleasant experience. I would highly recommend using their services. 5 star

Dean · 30 April 2023

★★★★★ 5/5

Google

Fine & Country acted for the seller of a house we have been purchasing in Suffolk. Initial viewing of the house was comprehensive and informative. The offer was accepted and Marianne was our contact for any questions going forward with the purchase. Marianne was an absolute superstar and made the process clear, responded to all questions and kept us informed throughout the whole process. Even a bit of coaching when our Solicitor had a bit of a bad day! Above and beyond and an extremely pleasant experience. I would highly recommend using their services. 5 star

Dean · 13 April 2023

★★★★★ 5/5

Google

Thanks to James at Fine and Country I now have my dream home! James was able to answer all questions I had on the day, and really made the whole process a lot less stressful.

Tyler · 11 April 2025

★★★★★ 5/5

Google

I had an excellent experience with Fine and Country. They showed us some lovely properties. James Young was very attentive and polite throughout the viewing process. He was very knowledgeable about the properties and did his upmost to answer all of our queries. Overall, I would highly recommend.

Samantha · 2 September 2024

★★★★★ 5/5

Google

From the very moment that we wanted to view a property, through to the last step of our journey and picking up the keys, Fine & Country has been faultless. Everybody that we worked with along our home-buying journey has been a joy to deal …

The · 22 August 2024

★★★★★ 5/5

Google

Excellent experience with Fine and Country. Marianne Dan and Chris were a great team, always up to speed on what was happening with our sale, always ready to answer our calls and queries. They were very helpful and professional with the trickier parts of our sale. We would certainly recommend them.

Rita · 13 April 2024

★★★★★ 5/5

Google

Fine and Country Bury St Edmunds dealt with the sale of our house this year, Chris and the team gave us an exceptional service all the way through the process - would 100% recommend, particularly if you want your house so stand out from the crowd ⭐⭐⭐⭐⭐

Jon · 24 July 2025

★★★★★ 5/5

Google

I had an excellent experience with Fine and Country. They showed us some lovely properties. James Young was very attentive and polite throughout the viewing process. He was very knowledgeable about the properties and did his upmost to …

Samantha · 22 August 2024

★★★★★ 5/5

Google

Very professional service, regular feed back on the progress, a continue sensation of chase, I have moved six times and Fine & Country were the best I have ever used, highly recommend.

Ralph · 13 April 2024

★★★★★ 5/5

Google

Marianne from Fine and County is absolutely lovely, keeping us well informed all the way with the sale and purchase of our property. Any questions we had were dealt with promptly and always in a happy way. Would thoroughly recommend and couldn’t have done it without her.

Trudy · 13 April 2023

★★★★★ 5/5

Google

We have been dealing with Chris Harvey of Fine and Country for a purchase and a sale and I can honestly say I wouldn’t want anyone else to sell my house, he is knowledgable and professional and very helpful. He answers emails quickly and comprehensively and communication is excellent throughout the transactions. He is always available which is rare these days. I would not hesitate to recommend him and his capable team.

Jayne · 13 April 2024

★★★★★ 5/5

Facebook

Madam Kathy is great to work with and always so helpful. I recommend Madam Kathy Perry to you all. I traded with Madam Kathy Perry and am impressed with the result. She made within a week a profit of $10,900 with an investment of just $1000. I appreciate madam Perry for his selfless service and nice approach to customers.She is an incredible tutor. Contact Ma'am Perry via…Email: kathyperry2470@gmail.comWhatsApp: +1 (352) 658-3405

Martin · 5 April 2023

★★★★★ 5/5

Google

We just bought a first home through Fine and Country and couldn’t rate their support and professionalism more highly! As naive FTB they supported us every step of the way and made sure we knew exactly what was going on with our purchase. Special thanks to Marianne who went above and beyond and was always just a phone call away for whatever we needed! Thank you so much from Anna, Stephen and Chip

Anna · 28 June 2022

★★★★★ 5/5

Facebook

We just wanted to say a very, very big thank you to all those amazing people at F&C Bury St Edmunds. There were a few hiccups along the way (not of their or our making) but at all times, Neil, Kelly, Bobbi and Kristie worked tirelessly to solve them and kept us informed with compassion and humour. We were not the most lucrative property in their portfolio by any means, yet we were treated with as much time, courtesy and professionalism as any. They are an excellent team who are all aware of your situation and act on your behalf without waiting for a specific member to be available. Everything is followed up and potential hold-ups are anticipated and minimised. All along the way we felt supported by the whole team. We could not recommend them more highly to anyone wanting to sell or buy a property. They are a credit to their profession.

Lyn · 29 August 2017

★★★★★ 5/5

Google

It was an absolute dream to work with Daniel French at Fine & Country. Throughout the entire journey - from the point of viewing our property, up to the purchase - I felt incredibly informed, calm and confident in Daniel's ability to progress us with our purchase. I would highly recommend Fine & Country!

Sian · 13 April 2024

★★★★★ 5/5

Google

Excellent service, Marianne was so helpful, willing, knowledgeable, efficient and funny too, an absolute pleasure to deal with, highly recommended.

Brian · 13 April 2023

★★★★★ 5/5

Google

We recently sold our house with Fine and country and I rate their service very highly. After a bad experience with another agent we switched to fine and country and immediately noticed a big difference. Photos taken were excellent, very responsive, a lot more viewings and all carried out by their great team. Marianne was a pleasure to deal with. We would definitely use Fine and country again.PositiveResponsiveness, Professionalism

Ash · 22 June 2020