5/5
Very flexible and helped us to sell at a difficult time.
Agent replied · 29 July 2023
Thank you for this review, its very much appreciated and we are glad you were happy with our service. All the best.

Trusted Agent profile · Surrey, Hertfordshire, Oxfordshire and more
Verified
★★★★★
2,053 reviews across 53 offices and 2 platforms
Fine has 53 offices, in Northampton, Norwich, Kidderminster, Cheam, Bishops Stortford, Kingswood, Berkhamsted, Leamington Spa, Coventry, Ware, Diss, Oxford, Botley, Shirley, Loughton, Exeter, Bury St Edmunds, Kings Lynn, Larkfield, Stamford, West Malling, Woodhouse Eaves, Nottingham, Princes Risborough, Redbourn, Canterbury, Aylesbury, Caterham, Brookmans Park, Bishops Waltham, Doncaster, Moortown, Woodbridge, Lancaster, Ipswich, Egham, Grimsby, Windsor, Longfield, Bicester, Bristol, Croydon, Sheffield, Tenterden, York, Lichfield, Bideford, Milton Keynes, Abingdon-on-Thames, Witney, Bude, Minehead and Dulverton (Surrey, Hertfordshire, Oxfordshire, Kent, Norfolk, Suffolk, Buckinghamshire, West Midlands, Devon, Lincolnshire, South Yorkshire, Somerset, Northamptonshire, Worcestershire, Warwickshire, Essex, Leicestershire, Nottinghamshire, Hampshire, West Yorkshire, Lancashire, Berkshire, North Yorkshire, Staffordshire and Cornwall). Together they have 2,053 reviews on two platforms, rated 4.7 out of 5 overall.
Fine's 53 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very flexible and helped us to sell at a difficult time.
Thank you for this review, its very much appreciated and we are glad you were happy with our service. All the best.
4/5
satisfied with the service we received from first valuation to completion of sale.
Thank you very much for taking the time to leave us a great review. All the best.
5/5
It was a long winded sale but Fine & Country persevered and kept us informed the whole time. We, and our purchasers, were totally mucked about by the bottom of our purchaser's chain which caused huge upset and expense but we got there in the end!! Thank you Fine & Country Woodbridge for all your help and support from start to finish - we got there in the end! PS: The English way of buying and selling houses needs to change big time and now to stop the selfish, unscrupulous, pretend purchasers!!!
Thank you for taking the time to leave us a lovely review. We are so pleased you were happy with our service. All the best.
1/5
Matthew, turned up at my home passive aggressive, bullying, unprofessional, inappropriate and hurt, yes that was the only reason I didn’t call police, because I had compassion for him for not wanting him to sell my home. It was a deeply hurt ego, he shouted some psycho babble about jungian psychology not knowing what he was talking about. I would neither buy nor sell through fine and country. He was initially such a decent human being.
Dear Fionnuala, Many thanks for bringing our attention to this matter. We take all complaints very seriously and we will be in touch to discuss the circumstances with you and apologies you have felt the need to lodge the review.
5/5
Even though we were the buyers, Marie helped us tremendously with advice on how to move the deal forward, always thinking outside the box when delays outside our control happened and her communication was second to none. Buying a house is stressful but having an agent like Marie makes the whole process so much better. 1000% would recommend her
Hi Louise, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
5/5
Excellent service and advice from James Cooper at Fine & Country in South Devon. James went above & beyond compared to any other property agent we have dealt with previously - super friendly, helpful and always armed with a smile! Highly recommended
Thank you very much for your kind words. It really means a lot to know you have been happy with the service. You have been a pleasure to work with and hope you will enjoy your wonderful new home.
5/5
We have just bought a house through Fine and Country and everyone we talked to and dealt with were extremely professional and nice to deal with from the start of our negotiations to the completion. I would recommend them!
Thank you Jane for your kind words. We are delighted that you are so happy with your wonderful new home. Best wishes to you both. Ian
5/5
James stuck with us and supported us through what was a very lengthy and stressful time. We couldn't recommend him more highly.
Thanks so much for your recommendation! I’m so pleased we got you moved and I hope you are settling in to your new home.
5/5
Great service. Personal and tailored to your needs. Not at all pushy with us as vendors which is what we wanted but got a super quick sale with just one viewer! Goes above and beyond. James is brilliant, highly recommended. Thank you!
Thank you 🙏 I really appreciate your kind words. I’m so pleased that we achieved the goal you set- to get you moved into your dream home! There were certainly challenges, but we got there 😄 …
5/5
Fantastic and very professional service provided by a wonderful team. From the initial engagement through to completion it has been a first class experience. The lines of communication were always open keeping you up to date through out the sales process, managing the chain and providing guidance and advice. Thank you.
Thank you for this wonderful review Ian! It was great working with you! All the best to you for life in the Cotswolds!
5/5
We recently purchased a property in the Haytor area of Devon, through South Devon Fine & Country Estate Agents, based in Bovey Tracey. Right from the day of the first viewing with Gareth, to the day of completion, all the agents we had dealings with at the office were polite, attentive and extremely helpful in their dealings with us, no matter how many times I needed to contact them about something! I feel very grateful that James and his team did their upmost to help us secure our dream forever home in what proved to be a fairly lengthy and tricky purchasing process, due to unforeseen circumstances that were absolutely no fault of their own. I was impressed by their ability to keep the sellers and ourselves fully informed throughout any unexpected curve balls we encountered, and I believe their professionalism is what ultimately kept everything on track for a successful purchase. I have absolutely no hesitation in recommending South Devon Fine & Country Estate Agents in Bovey Tracey, to anyone who is considering buying or selling a property in the area. They were excellent!
Thank you very much for your wonderful review Trina! Enjoy your wonderful new home!
5/5
Thank you so much to Michaela and Kathryn. I highly recommend their service as they took more time with us than any other agent, and are clearly dedicated to finding us our dream home.
5/5
I recently had dealings with Kathryn who I found to be professional, honest, discreet, knowledgeable and responsive. I highly recommend Fine and Country and look forward to working with you again in the future. Thanks again for your hard work so far. Ali
5/5
Rating only, no written review.
5/5
We found Michaela to one of the most knowledgeable and well researched viewing agents we have ever come across. and a lovely attitude with it.
5/5
An absolutely outstanding service from start to finish from Fine and Country, Woodhouse Eaves. Olivia managed our house purchase and communication was second to none, with immediate action and response, ensuring a very smooth process. Olivia is friendly, efficient and highly professional, and nothing was ever too much trouble. We cannot thank her enough, and we wouldn’t hesitate from working with her and the F&C team again in the future.
5/5
This company gave excellent service and were always very helpful to ensure the sale process was executed efficiently. We were kept fully aware of every stage of the process and they were prompt and courteous when dealing with our queries. Fine and country have sold our last two properties and we can fully recommend them to anyone looking to sell in the future. Philip and Julie Wall
5/5
Rating only, no written review.
Thank you for taking the time to leave a 5 star review ! We hope we can be of assistance again in the future.
3/5
Could have been more dilligent in verifying the details of a property. Needed lots of chasing up to resolve issues during conveyancing. Maybe great for a vendor, not sure about for the buy side.
While we are very glad that we managed to facilitate a successful purchase for you, we are sorry to learn that you feel our service to have been anything but helpful and professional. Unfortunately, the process of buying a residential home in the U.K. is not an easy one, with many unforeseeable issues being unearthed as the sale progresses. While we pride ourselves on offering support to vendor and purchaser alike, we are not unfortunately able to undertake the legal aspects of the process as we are not ourselves qualified solicitors. None the less, we hope you are enjoying your new home and wish you all the very best for the future.
1/5
Appalling. Took time off work to show Branch Manager Michael Commons my house with a view to marketing the property and when I called back after two weeks to chase a formal appraisal, they couldn't even remember visiting, let alone value my house. Complete waste of my time. Didn't even follow up to apologies.
Thank you for taking the time to leave a review. Feedback good and bad, helps ensure our service level is kept to the high standards we set for ourselves. I understand the office manager Michael Commons called to discuss this matter directly with you, and he explained that due to a system failure, record of our appointment with you had been deleted. I further understand that you were very keen to instruct our services prior to the issue that resulted in the system failure, and I sincerely hope now that the issue has been addressed that you once again chose to engage our services.
5/5
We used Town & Country for the first time, Emma Winchester and her team were very professional, would highly recommend them and would use them again.
Firstly, I would like to thank you for entrusting us to sell your property. Emma Winchester and the West Malling team are extremely professional and work hard to ensure their customers are kept well informed throughout the sale process. We sincerely hope we can be of assistance again in the future.
5/5
I just wanted to say a massive thank you to all of you for helping me get the sale of our property over the line back in October. The professional package, photo’s, sales team and brochure that your team put together was superior to what we had seen before and all of your staff: Jay, Michael, Alison, Liberty, Karen and Emma were a delight to deal with. The moment Jay came to see us in May we knew that we were in good hands and felt confident that the house would sell. As Jay predicted, we were inundated with viewings the weekend the house was listed, offers were soon received, and we completed in October. Thank you
Our West Malling team are extremely proactive and I'm pleased that our efforts resulted in a successful exchange and completion.
5/5
We sold our property with Fine & Country , Emma Karen & Jade we’re very professional at there job showing people around making viewing a pleasure . Micheal the manger was a great help to us .We would definitely recommend selling your property with Fine & Country .and we give them all a Five Star Each .Margaret Flack
Congratulations on the successful sale of your property. As part of the service to our clients, Michael and his team are always keen to conduct viewings themselves minimising the disruption to the lives of our customers. The whole team are very professional and will be extremely grateful that you have taken the time to leave such a positive review. Thank you.
5/5
Emma helped us find our new home. Very kind and helpful with me, even though I called and badgered her every week! Highly recommend Emma in particular. Wouldn’t hesitate to ask Emma and the team sell our house next time round. Although I hope not to move for some time!! Thank you so much F&C
Emma's an extremely experienced and professional Estate Agent who is always happy to assist where possible. She understands that purchasing a property can be stressful and taking the time to offer advice and reassurance is necessary. We hope you enjoy your new home for years to come.
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Northampton has the most, with 120 reviews rated 4.8 out of 5, followed by Norwich with 115.
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