Your Move reviews in Canterbury, Tunbridge Wells, Dartford and 27 more

★★★★★ 1/5

Trustpilot

Think of your worst nightmare and double it

Wigton branch, absolutely awful as letting agents. Still in dispute with them over the return of our deposit and now being chased for unpaid rent when we were informed by the branch manager, in writing, that we no longer need to pay rent. Communication with them is like pulling teeth. They also seem to be unable to contact the landlord!About to contact our MP as I’ve had enough.

Julie · 27 June 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Google

Tara easy to deal with, gave sound advice, helped to get both sides a good deal in difficult circumstances, moved the process along on both sides, kept in regular contact and arranged 2nd and 3rd viewings. Very helpful and straightforward. Would use again.

Olivia · 27 June 2023 · Reeds Rains Catford

★★★★★ 1/5

Google

Don't waste your time and resources with this agency. I was keen on a property advertised, was told viewings had not started yet, been chasing it for days until I was told that "I missed out, but we can help you find what you want". Was lied to, rushed on registering and pushed on looking for something else, insisting on ending the case with the property I was interested in the first place. Clear favoritism for their clients and blocking potential buyers by attracting with false information. Unfortunately this is not the only agency that practice these methods but certainly most unprofessional.

Romeo · 27 June 2023 · Reeds Rains Plaistow

★★★★★ 5/5

Google

They are very good, communicate very well...and always help you get the house you want...I got mine thanks to my agent @Ella...Very professional and wonderful

RUVARASHE · 27 June 2023 · Your Move Gravesend

★★★★★ 5/5

Google

From start to finish Ella at Your Move Gravesend has been very helpful. After finding a property, we had the keys and were moved in within 2 weeks. Any queries Ella has advised and helped with very swiftly. Thank you.

Emma · 27 June 2023 · Your Move Gravesend

★★★★★ 5/5

Google

A big thank you to Wendy for going above and beyond in helping us with our rental property. She was really supportive and professional throughout the whole time. Also, a big thank you to Ola, for also going the extra mile when we needed advice and direction. Happy to have worked with yourmove, Gravesend!! jim

Jay · 27 June 2023 · Your Move Gravesend

★★★★★ 5/5

Google

We have just had two viewings with Taylor from the Gravesend Your Move branch. They were very professionally arranged for us at short notice with a follow up call on the day. Taylor was very knowledgeable about the properties and answered all our questions. It is by far the best experience we have had with an estate agent in our recent search for properties.

Lesley · 27 June 2023 · Your Move Gravesend

★★★★★ 5/5

Trustpilot

Your Move Whitton Branch

Your Move Whitton BranchAnish Gola was professional and supportive in the process from viewings to the sale of the property. A thorough explanation was given in a calm and friendly manner and always available to answer my many questions. I was kept updated throughout and the process was a smooth and positive one.The entire team from Manager to reception were very efficient.I recommend this company for being friendly, helpful, professional and delivering positive outcomes.

Indrani · 25 June 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Trustpilot

Great agents!

Najma and Tony were really helpful the whole way through, especially when we were going through exchange and completion!

Emma · 25 June 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Trustpilot

Thanks to Filipe and Laura for the…

Thanks to Filipe and Laura for the great service 😊 My husband and I made the best choice to trust you for the purchase of our first house 😊 Highly recommended 😁

Silma · 25 June 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 4/5

Trustpilot

Lauren Robinson was quite helpful in my…

Lauren Robinson (Carlisle branch)was quite helpful in my process of applying to rent the property I’m now renting.She took me step by step and was quite friendly and made all necessary follow ups on time.Good customer care and professionalism.Great job Lauren..

Tinotenda · 23 June 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Trustpilot

Your Move Durham

We are very happy with our decision to sell our house through YourMove Durham office. From the outset, Ian visited us to discuss our options and provide a quotation. Unlike the other estate agents we approached, Ian provided real evidence to support his suggested price point. He took professional quality photographs and checked with us all the house details before they went live. We had several viewings over the first few days and two offers. Throughout the process we were enthusiastically supported by Nicky, Annaleigh and their team. The follow-up service was also great, with YourMove taking regular steps to keep in touch with solicitors to ensure things went through as we wanted.

Jon · 23 June 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 1/5

Trustpilot

Sloppy, lazy, brusque

I'm a landlord, renting a residential property through YourMove Carlisle. Initially they listed the property for sale rather than rental. The floor plan in their advert was wrong. When I supplied a gas certification certificate, they rejected the initial one because it didn't list a postcode, forcing me to pay for a second gas check. They also did not contact utility suppliers so I continued to be charged for water, & in an extremely curt e-mail Jessica Johnston showed no interest in resolving their error.

David · 23 June 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Trustpilot

Your Move - Carlisle Branch.

Helen, Jess and Rachel were amazing throughout the whole process from buying a property to finding me a tenant. They were professional and informative and very supportive from the start. Highly recommended.

Heidi · 23 June 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Trustpilot

We used Your Move Andrew Nicholson, Crewe

We used Your Move, Andrew Nicholson, Crewe to sell our home.From the initial contact, fabulous pictures and write up of our property nothing was too much trouble for them. They are the the most efficient, helpful and friendly team. They kept in constant contact, updated us with all relevant information during the sale and supported us through the whole process.They were recommended to us and I would highly recommend them to anyone in the area looking for someone to sell their home.

Bev · 23 June 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Google

I purchased a property via auction with Your Move. I met Karen at the property she was lovely, very professional, and she was able to answer any questions I had regarding the auction process. Upon collecting my keys after completion, I also met Dan who was also really professional. Based on the above my overall experience with Your Move was incredibly positive, and I would highly recommend.

Jade · 22 June 2023 · Your Move Bexleyheath

★★★★★ 4/5

Google

Rating only, no written review.

Stuart · 22 June 2023 · Your Move Bexleyheath

★★★★★ 5/5

Google

Wonderfull job!Ben did a very good job finding the property and Karen was fantastic helping us at the end of the process.Great experience buying our first house!!

Henrique · 22 June 2023 · Your Move Bexleyheath

★★★★★ 5/5

Google

Agency and staff were helpful throughout the whole sale process of our property. Definitely recommended. Thanks to all the staff involved in completion of our property sale.

Neha · 22 June 2023 · Your Move Bexleyheath

★★★★★ 1/5

Google

Their emails often state for a quick response when in receipt of money. Yet on the flip side, a simple refund takes over 5 weeks. I'd probably be still waiting if I had not chased for an update....Very disappointing level of customer service.

Eileen · 22 June 2023 · Your Move Bexleyheath

★★★★★ 5/5

Google

Great professional team that really try their best to take care of their clients, both buyers and sellers. Highly recommend, without Karen we would have never found our new home.

Ahmed · 22 June 2023 · Your Move Bexleyheath

★★★★★ 5/5

Google

Recently been in contact with this agency as I was buying a property through them. I found them to be extremely helpful and on top of everything EVEN THOUGH I WASNT EVEN SELLING THOUGH THEM! When it comes to selling in the future I will definitely be using these guys. One agent in particular I found to be more helpful than anyone during this whole process goes by the name of Karen.

Jack · 22 June 2023 · Your Move Bexleyheath

★★★★★ 5/5

Google

Karen was fab from the Day 1 and today is the completion of our purchase. Karen Patterson at Bexleyheath was easy to reach out over the phone. We’ve spoken a few times throughout and she always took a sensible / practical perspective on matters discussed. She kept the solicitors on their toes!

Oshadie · 22 June 2023 · Your Move Bexleyheath

★★★★★ 5/5

Google

Libby was GREAT! super speedy with responses and positive throughout the whole process! She deserves to be celebrated because what a great help she was for me and my husband. Thank you Libby and Team!

Debra · 22 June 2023 · Your Move Bexleyheath