5/5
Great viewing for the property on Avon rise with our host Alex. Very kind and professional

Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
Verified
★★★★★
5,863 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Burton on Trent, Newark, Lincoln, Peterborough, Retford, Oakham, Mansfield, Stamford, Melton Mowbray, Leicester Forest East, Skegness, Bourne, Boston (two offices), Oadby, Coalville, Telford, Grantham, Walsall, Brownhills, Ashby De La Zouch, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Syston, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 5,863 reviews on seven platforms, rated 4.5 out of 5 overall.
4,636
Reviews on Google
All 36 offices
349
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on View Agents
All 36 offices
408
Reviews on Direct reviews
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great viewing for the property on Avon rise with our host Alex. Very kind and professional
5/5
From the moment Dylan valued my home I knew I wanted to appoint Newton Fallowell. Ellie and Dylan have been amazing . Ellie kept me up to date every step of the way but wasn't at all pushy she was very down to earth and professional, and made the whole process very simple and straightforward . The team handled all of the viewings and took all the stress away I can't thank them enough . Niki
5/5
My family went for viewing and when I came back from work they told me how friendly Eve was when she was showing them around. I want to say thank you Eve for being kind. I also want to appreciate Lara for her top notch professionalism in guiding us through the whole process. Thank you guys xxxxxxxxx
5/5
We found our new rental property through Newton Fallowell and had a great experience. Lara was amazing - very attentive and made sure we had everything we needed within good time. Everyone we spoke to was happy to help and really lovely. It was a smooth experience and I’d definitely use Newton Fallowell again - especially Lara! Thanks so much.
5/5
The whole team were great. Really supportive and great communication throughout. You really felt they cared.
5/5
Newton Fallowell is a very reliable and professional estate agency. The agent provided excellent, attentive, and detailed service throughout the process and helped me find a house that I am very happy with.
5/5
Thank you Newton Fallowell, especially Abbie Wardle- you’ve been fantastic and a pleasure to work with!
5/5
Rating only, no written review.
3/5
All good except on moving day when we had to go out of our way to drop the keys off after a hectic time, in office hours and no- one was there !!!! Which made us unnecessarily stressed even more.
Hi Sonia, Thank you for taking the time to leave your review. We’re sorry to hear that you felt stressed on moving day, and we completely understand that this is already a busy and important time. Just to clarify, it is normal practice for the vendor to drop off their keys to the estate agent’s office so that the buyer can collect them once completion has taken place. On the day in question, our team were out on appointments, which unfortunately meant the office was temporarily unattended. We do always recommend that customers contact the office in advance, particularly on moving day, so that we can arrange for someone to be available and avoid any unnecessary inconvenience. Nevertheless, we sincerely apologise that this added to what was already a hectic day for you. We hope your move went smoothly in the end and that you’re settling in well and enjoying your new home. 🏡 Thank you again for your feedback, and we wish you all the very best in your new home.
5/5
Rating only, no written review.
Thank you for leaving your review Jane, we really appreciate this. 😊 …
5/5
From my first meeting with Zac from Newton Fallowell I knew that I would be choosing them to sell my elderly friends home. From the fantastic sales brochure with the ariel drone shots, the overwhelming number of interested parties that were shown around the property to a very very early offer of the full asking price Newton Fallowell have been outstanding. They dealt with all the queries and made my job a lot easier. I think it was on the market for around 10 days from the day the sale board was erected to when the offer was made. Outstanding marketing from Newton Fallowell meant my elderly friend could settle into his new residential accommodation in the knowledge he could have a comfortable life without worrying about funding . I highly recommend this professional team at Newton Fallowell a first class service from first class estate agents.
Thank you so much for your wonderful review Maud and for taking the time to share your experience with Newton Fallowell. It was a pleasure for Zak and the whole team to assist you with the sale, and we’re delighted to hear that you were so pleased with the marketing, including the professional brochure and aerial photography, as well as the level of interest generated in the property. Achieving a full asking price so quickly is a fantastic result, and we’re especially pleased that we were able to make the process as straightforward as possible for you. Your kind words mean a great deal to Zak and the entire Newton Fallowell team. Thank you for your recommendation, and we wish your friend all the very best in their new home and next chapter. 🏡
5/5
We had an incredible experience buying our first home through Newton Fallowell (Forest East branch), and we can’t thank Nicola and the team enough. From accommodating a last-minute viewing to being exceptionally responsive over email, their service was top-notch throughout. As a first-time buyer, I was completely new to the process and terminology. When I thought I needed to offer over the asking price, Nicola patiently explained how everything worked and guided me on a realistic offer to present to the sellers. She also recommended a fantastic mortgage broker without ever making us feel pressured. Our second viewing was just as welcoming, and receiving a lovely hamper when collecting the keys was such a thoughtful final touch. Absolutely zero negatives, I couldn't have asked for a better experience!
Hi Khulan, Thank you so much for your fantastic review and for choosing Newton Fallowell to help you purchase your first home! We’re absolutely delighted to hear about your experience with Nicola and the team at our Leicester Forest East branch. Buying your first home can feel like a daunting process, so it’s wonderful to know that Nicola was able to guide you through everything, answer your questions and help make the process feel straightforward and reassuring. We’re also so glad you enjoyed the little hamper when collecting your keys! It was a pleasure to be part of such an exciting milestone, and we hope you’re settling in beautifully and enjoying your new home.🏡 Thank you again for your kind words and recommendation. We wish you both many happy memories in your first home! ❤️
5/5
Smooth helpful service all the way through, very pleasant over the telephone, and Zac priced our property just right, would recommend to anyone needing an estate agent
Hi Dawn, thank you for taking the time to leave your review on our services. We really appreciate this and we wish you all the best in your new home. 😊 …
2/5
Not very much but sales is very good will be going to them next time
1/5
They take over a week to reply to emails, little return in communication and when they say they’re going to do something no one actually knows because you never get any progress updates. At this moment in time I don’t recommend them as a buyer and certainly wouldn't consider selling through them because service standards are extremely poor. Hopefully they’ll turn things around but if we were to pull out of our purchase it won’t be because of the seller or the property, it would be because of Newton Fallowell office.
Thank you for your feedback. We're sorry to read that your experience of our communication during your purchase hasn't met your expectations. Keeping all parties updated throughout a transaction is something we take seriously, and we're disappointed to have fallen short on this occasion. Helping homeowners and buyers across Rutland achieve successful, stress-free moves is at the heart of what we do. We'd welcome the opportunity to discuss this with you directly and to make sure the remainder of your purchase runs smoothly. Please reach out to me at the office so we can put an action plan in place, or alternatively drop me an email on pl@newtonfallowell.co.uk. We hope to restore your confidence in us before completion. Best wishes, Peter Ledger
5/5
We had a very good experience with the team, responsive to emails and always happy to help. Alisha Hoy was our agent, she was very on tje ball and very happy to answer any questions we had. Would definitely recommend.
Thank you for the kind review - it's great to hear the team were responsive and helpful throughout. Alisha will be really pleased to read this; being on the ball and making time for questions is exactly what we ask of the team, so I'll make sure this is passed on to her. Thank you again for the recommendation, it's much appreciated. Best wishes, Peter
5/5
Perfect service from start to finish. Professional and efficient. Would highly reccomend.
Thank you so much, and very much appreciated! Delighted to hear everything ran smoothly from start to finish, and thank you for the recommendation. Best wishes, Peter
5/5
I selected Newton Fallowell Oakham mainly due to their customer services. Throughout the buying process i found Alisa to be first class by communicating in a timely manner, with accuracy and humour. The Office manager was also very helpful and friendly on occasions that we spoke. The entire team are very helpful and friendly and made the entire proceed very bearable. My honest advice if you’re are planning on buying, selling property is these are the estate agents that deliver on many fronts.
Thank you so much for this lovely review - it really is appreciated. Alisha will be delighted to read this, and I'll make sure it's shared with her and the whole Oakham team. Communication is something we work hard on, so it's brilliant to hear it made a real difference to your purchase (humour included!). Congratulations on your new home, and thank you again for recommending us, it means a great deal. Best wishes, Peter
5/5
Fred and Alisha were outstanding with the sale of our house in Oakham. They both really looked after us on what was a fairly complex sale for a variety of reasons and we're so pleased that we chose Newton and Fallowell. Fred and Alisha really went the extra mile and we'd have absolutely no hesitation in recommending them. Brilliant service!
Thank you for such a fantastic review - Fred and Alisha will be thrilled to read this, and I'll make sure it's passed on to them both. Complex sales are where a good team really shines, so it's wonderful to hear they kept everything on track and looked after you throughout. Congratulations on your sale, and thank you for choosing Newton Fallowell, your recommendation means a great deal to us all. Best wishes, Peter
5/5
I've just recently completed my house purchase & from the viewing up to completion, I've been very happy with the service I received. I was liaising with Maisie throughout & she was always very helpful, friendly & prompt with her responses when I had any queries. She took the time to go through the initial application form with me & provided me with good recommendations for a solicitor & property surveyor. As a first time buyer it was a bit of a nerve-wracking process but to know I had someone I could contact & get quick answers from really helped. I can definitely recommend Newton Fallowell for house purchases.
5/5
a really excellent helpful friendly and approachable service - selling my late mum's house was made very easy because of Charlotte and the team
5/5
Very happy indeed with the service from the whole team throughout our selling process. There were hiccups along the way and we were supported with optimism and encouragement when we were flagging as well as practical advice and suggestions.
5/5
I’ve worked with Jon and his team since 2014 on a number of transactions. Absolute pleasure every time. I would highly recommend them without hesitation 🙂 …
5/5
Jordan was amazing with me from start to finish. Felt like she actually cared, really listened to my needs and gave me great advice. I won’t go anywhere else in the future. Also massive thanks to Daniel for helping me look at mortgage rates, etc. 10/10 experience! Thank you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newton Fallowell has 5,863 reviews across its 36 offices, rated 4.5 out of 5 overall: 4,636 on Google, 349 on Facebook, 18 on Yell, 108 on View Agents, 408 on Direct reviews, 197 on Trustpilot, 147 on allAgents.
Burton on Trent has the most, with 639 reviews rated 4.1 out of 5, followed by Newark with 634.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards: Newton Fallowell, Burton on Trent won Platinum; Newton Fallowell, Retford won Gold; Newton Fallowell, Newark won Trusted Agent; Newton Fallowell, Mansfield won Trusted Agent; Newton Fallowell, Peterborough won Trusted Agent.