5/5
We had a great experience with newton and Fallowell all the staff we’re extremely helpful and kept us informed of everything that was going on can’t fault them great service. from the Swadlincote office.

Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
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★★★★★
6,042 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Bourne, Leicester Forest East, Skegness, Boston (two offices), Oadby, Coalville, Brownhills, Telford, Grantham, Walsall, Ashby De La Zouch, Syston, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 6,042 reviews on seven platforms, rated 4.5 out of 5 overall.
4,824
Reviews on Google
All 36 offices
340
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on The Trusted Agent
All 36 offices
408
Reviews on The Trusted Agent
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We had a great experience with newton and Fallowell all the staff we’re extremely helpful and kept us informed of everything that was going on can’t fault them great service. from the Swadlincote office.
5/5
Sally, Tom and the team worked so hard, solved every problem, and enabled my parents move to succeed. When my mum fell ill and was unable to be involved any further, Sally went above and beyond to help our family to keep the move going. Tom carried out some great communications to keep the move on track .My family and my parents couldn’t have got through this move without the Swadlincote team. Thank you.
Hi Maz, Thank you for taking the time to give us your feedback - we're all so pleased we got your parents moved despite all the challenges, and we hope they are settling in to their new home! Thanks again, Tim & the Swadlincote team
4/5
Sold the house but had no contact whatsoever after the sale sign went up checking on the progress of the sale which took several months. Would have given more stars if more contact was made. Didn't feel like paying nearly 2k was justified because of this but otherwise no issues.
5/5
Superb service from Tim and his team.. I cannot fault anything!! From start to finish they have dealt with my sale in a professional and timely manner and always delivering on their promise.. I wouldn't use any other agent! Highly recommend this team of friendly experts!
2/5
Very disappointed with the level of service and care. Photographs were disappointing and didn't show the house off to its best potential. I therefore had to take my own photos to up uploaded onto the website. Once we had sold there was barely any communication with updates from the agents who were supposed to be chasing the chain and keeping us informed with what was happening. I was even told that it was not the agents job to do this chasing but our solicitors, this of course was incorrect. When the company came to change the for sale board to a new one as the old one had blown off they left loads of pieces over our front garden, not very appealing for people looking at buying the house. The fact we paid them double what we paid the solicitors for little or no work was ridiculous and they didn't seem to ever go out of their way to make selling less stressful and easier.
Thank you for your feedback Laura, I am very disappointed to hear you feel this way, please feel free to call me to discuss further if you wish. Tim
1/5
Grantham Branch
I travelled up from Essex to the Grantham branch to view a flat in Albert Street. The agent was late because he was waiting at the wrong property. I finally got access to find I'd been booked in to view the wrong address. Good job it was only £60 return.Not much of a wasted day then. I got the distinct impression they thought I was below their station. Even the estate agent who sold my property got a frosty reception. Incompetent.
5/5
We chose to use Newton Fallowell (Brigg) and are happy that we did! The team, Howard, Julie, Debbie and Charlotte are great, very helpful and provide a first class service! Thanks for selling our property. Glyn and Stephen
Thank you so much for your kind words, it was our pleasure to look after you and we wish you every happiness in your new home
5/5
Excellent service and communication throughout the sale. Recommended and would definitely use Newton Fallowell again
Thanks Brian, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Best wishes from everybody at Newton Fallowell Burton.
5/5
Five Stars
Excellent service nothing too much trouble.
1/5
"Wouldn’t recommend..."
Wouldn’t recommend these clowns for anything. Found rick to be extremely rude and patronising also a liar. Didn’t even put our offer forwards for not one but 2 properties on separate occasions. They seem to forget the town is small and chances are you know the people involved in a sale. Will never attempt any transaction with these ever again.
1/5
Wouldn’t recommend
Wouldn’t recommend these clowns for anything. Found rick to be extremely rude and patronising also a liar. Didn’t even put our offer forwards for not one but 2 properties on separate occasions. They seem to forget the town is small and chances are you know the people involved in a sale. Will never attempt any transaction with these ever again.
5/5
Recently completed the purchase of a property via Newton Fallowell. Excellent service and communication throughout the process. Special mention to James and Rick. If I ever come to sell, these guys would be my first choice.
Thanks for the great feedback Mr Lazarus, enjoy your new home 🙂
5/5
We thoroughly recommend Newton Fallowell in Oakham if you are looking to buy or sell your house. From Peter's first visit to value our house we we entirely assured that they would not only sell our house, but that they would do their up most to find us our next dream home and they certainly achieved this. I've been impressed by the professional attitude maintained by all of the NF Oakham team - they always answered the phone and returned calls as soon as possible, they kept to timings of appointments, and were polite and kind throughout. Buying and selling has been probably the most stressful thing I've ever done, but Charlotte was there with us the whole time supporting us and ensuring that we were fully informed of everything that was going on. Charlotte and Peter, thank you SO much - we would never have moved without you, and we certainly wouldn't have found our dream home. We have been recommending you to our friends already and will continue to do so!
Hi Katie, Thank you so much for your extremely kind and thoughtful review. It really does mean the world to us. We always aim to make the process as stress free as possible, however the usual stresses are always to be expected. We are extremely happy that we've managed to find the dream home for yourself & your family! If we can help at all in the future then do let us know, we'd love to help! Best wishes from Peter & the Team at Newton Fallowell, Oakham!
5/5
Excellent service
From the start of our sale to the end,Newton Fallowell provided an excellent and professional service particularly Sharon and Sandra.
5/5
Everyone at Newton Fallowell was a pleasure to deal with. Helpful throughout the entire process I would not hesitate in recommending them.
Thank you so much for your kind words, it was our pleasure to look after you
5/5
Great, enthusiastic and helpfull team! Thanks for securing a deal on my first home! Recomend these guys!
Thanks for the feedback Marko, the team wish you every happiness in your first home 🏠
5/5
Recently completed on a house through Newton Fallowell. Fantastic personable service from start to finish. Particular thanks to James Archdale - always remembered our names! and kept us up to date and Richard Baldam for taking the hassle out of our mortgage application.
Hi Rebecca, Thanks for the very kind review! We are so pleased we could find a house for you both and we want to wish you all the best for the future. Kind Regards, NF Team :).
5/5
There isn’t a single weak link in this chain. Every member of staff was perfectly professional and on top of things. A special mention has to go to James for securing an excellent price for our house. His level of communication with us was exceptional. I’m so glad we decided to go with NF over other estate agents, I truly believe we’d have ended up with £10k less for our property. Thank you to the whole team! Amy & Nik
Hi Amy, Thanks so much for the amazing review! We were also very pleased you chose NF and are delighted your experience was satisfactory. All the best for the future, it was a pleasure working with you both. Kind Regards, NF Team :).
5/5
Great to deal with, very polite and friendly. I know selling a d buying a house is stressful and they certainly reduced the amount of stress.
Hi Chris, Thanks for the 5 Star review - it's been a pleasure to help with your move and if we can help at all in the future then do let us know. Best wishes from Peter & The Team at Newton Fallowell, Oakham!
5/5
Most of my dealings as purchaser of a property was with Charlotte. She impressed me with her friendly professionalism and attention to detail even though I was in no doubt who the client was. I would not hesitate to recommend Newton Fallowell Oakham to anyone selling property.
Hi Mrs Dunn, Thanks for your extremely kind review. Charlotte & the team always look to go above and beyond for everyone that buys or sells through Newton Fallowell and i'm pleased to hear that your experience has been no different. Hope you've settled in well to your new home. Best wishes, Peter and Team at Newton Fallowell, Oakham.
5/5
Very helpful team, all process has been done in very short time and we are more than thankful for everything that has been done for us. I would like to thank for Kate for all her support and help thorough all the process. The apartment that we are renting at the moment are very cozy and beautiful, me and my partner are one very lucky couple to have it. Thank you very much.
Hi Paula, Thanks very much for your extremely kind review. Kate & the whole lettings team are pleased to have helped with your move. Best wishes, Peter & Team at Newton Fallowell, Oakham.
5/5
Found us a buyer in 4 days! Communication was great and they earned their fee with the legal chasing. We had to pay extra for a professional photographer and although this really helped sell the house fast we felt this should be part of the package from the start. It wasn't an expensive add on and we could have saved a week in time. I would recommend Newton Fallowell in Oakham without hesitating.
5/5
Great service, very professional staff who are 100% committed to an exceptional customer experience
Hi David, thanks for your great review. It was a pleasure working with you and we hope you have settled well in your new home 😊
1/5
Market Deeping Branch
Market Deeping Branch: never answer the phone, it always transfers to someone at another branch who knows nothing about the property you're enquiring about, takes your number says the branch will call you back - never do. Got through after trying numerous times every day - they must have been waiting for a call from their local takeaway or something and answered by mistake, asked them for some information from the Vendor - usual brush off - will find out and get back to me - still waiting for the call that's never gunna happen. Just what are Vendors paying them for cuz they aint never gonna sell their house for them with zero effort.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Newton Fallowell branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 2 Gold across two branches.
British Property Awards winners in seven years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.
British Property Awards by year, 2019 to 20252025 7 Gold across six branches The British Property Awards 2025 winners
2024 5 Gold across three branches The British Property Awards 2024 winners
2023 3 Gold, 1 Silver and 1 Bronze across three branches The British Property Awards 2023 winners
2022 4 Gold and 1 Silver across five branches The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.
ESTAS winners in four years, the group and its branches: 2020, 2021, 2022, 2023.
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners
2021 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.

Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 31 Gold across 31 branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Newark has the most, with 684 reviews rated 4.8 out of 5, followed by Burton on Trent with 658.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.