Trusted Agent profile
Verified
★★★★★
10,808 reviews across 49 offices and 4 platforms
Marsh has 49 offices, in Richmond upon Thames, Hammersmith and Fulham (four offices), Camden (three offices), Brent (two offices), Kensington and Chelsea (six offices), Hounslow, Wandsworth, Lambeth (three offices), Westminster (three offices), London (two offices), Brook Green, Balham, Little Venice, Barnes, Tufnell Park, Richmond, East Sheen, Battersea (two offices), Bishops Park, Pimlico & Westminster, Holland Park, Kensington, Tooting, Earls Court, Notting Hill, Fulham, North Kensington, Marylebone & Mayfair, Chelsea, South Kensington, Hammersmith and Queens Park. Together they have 10,808 reviews on four platforms, rated 4.4 out of 5 overall.
7,176
Reviews on Google
All 49 offices
172
Reviews on Facebook
All 49 offices
112
Reviews on The Trusted Agent
All 49 offices
3,348
Reviews on Trustpilot
All 49 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot rate Marsh & Parsons in Tooting highly enough. Rather jaded after poor service and experiences with both an online agent and another local agent when ...Read all 34 from sellers
I had the pleasure of dealing with the Marsh & Parsons, Tooting branch as a buyer and I can only say they have been the best estate agents I have ever, dealt ...Read all 23 from buyers
We had had very good service from the sales teams of Marsh and Parsons in Fulham and Battersea but unfortunately didn't end up buying through them in the end ...Read all 17 from landlords
I just wanted to give you some feedback on Chris. He did property viewings with me last Thursday, where we did five viewings. We did another 13 viewings with ...Read all 32 from tenants
Marsh's 49 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Marsh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleReally smooth & great experience! The sales team were amazing at finding our perfect home!
Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
5/5
GoogleJames Hyland has taken me around several properties in Little Venice over the past week. Fantastic knowledge of the area couldn’t recommend anyone more
Dear David, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
GoogleI had the pleasure of working with Shauna in finding a property over this past week. Her responsiveness and attention to detail is exceptional.
Dear Rachel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
GoogleI have been searching for a property to rent and Shauna has been incredible. Her passion for her job shines through and makes this process feel so much easier.
Dear Cian, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley
5/5
GoogleHad an amazing telephone conversation with Shauna today. She was so helpful and dedicated in helping us to find the perfect property. Would recommend to anyone. Thank you, Shauna.
Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
GoogleFantastic experience working with Alex! He was professional, responsive, and went above and beyond to answer all my questions. His knowledge and friendly approach made the process so much smoother. Highly recommend!
Dear Théodore , Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
GoogleM&P and particularly James Hyland have been very helpful to me in my property search so far. James's been highly responsive, clear and efficient at communicating - you always know where you stand /James answers all questions and is supportive, which is just what you need when looking for a property to purchase for the first time!
Dear Anel, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley
5/5
GoogleI had an exceptional experience with Roy Khan. His attentiveness, professionalism and knowledge really stood out to me in comparison to any other agent I have dealt with in the past. I cannot recommend him enough and will be sure to come back to him with any of my property needs!
Dear Daniel, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley
5/5
GoogleI had the pleasure of working with Fabiola Adams as my estate agent, and I couldn’t be more impressed. From start to finish, her expertise and dedication were evident. She has an exceptional eye for detail and took the time to understand exactly what I was looking for, guiding me through each step with clear, honest advice. Her knowledge of the market and commitment to finding the best options made the entire process smooth and stress-free. I highly recommend Fabiola to anyone in need of a reliable, skilled estate agent, she truly goes above and beyond for her clients.
Dear Valentina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley
5/5
GoogleI was having trouble in my pursuit for re-location as I could never find the time to really do my due diligence and pick a house which i could turn into my home. I always felt that i was missing something and i could never find the right person i could trust with my vision and needs. After a number of failed interactions with many real estate agents which couldn't quite grasp what i wanted, I am happy to say that i struck gold the moment i needed it the most. This review is for you Alex! Thank you for your professionalism, your expertise and your attention to detail every step of the way! You found the house i can see myself growing old in, but above all else, I've had the pleasure of acquiring an inspiring friend for life!
Dear John, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
GoogleI just wanted to share my appreciation for the professionalism and smoothness of the entire process at this estate agents. The viewing experience has been fantastic, and I felt well-supported every step of the way. Special thanks to Shauna, who showed me around the property. Her clarity, insight, and warm attitude truly made a difference and helped me feel at ease, especially as a first-time renter. I genuinely enjoyed the experience, thanks to her thoughtful guidance. Thank you once again for the excellent service!
Dear Sophia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Shauna. Please do not hesitate to contact us again. Kind regards, Lesley
5/5
GoogleParmis from Marsh & Parsons was great. Always available and always willing to help us complete our purchase. Great communication and service.
Dear Ross, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
GoogleWe have worked with Sharn Lee at the Brook Green office over many years in relation to our rental flat. We have always found her to be excellent, standing out from others in the field- she is a good communicator, efficient, knowledgeable, helpful, clear and flexible and we are pleased with the very long term relationship we have. Renting properties is not always straightforward and we have found Sharn to be a steady pair of hands at more complex times, as well as able to achieve the rent levels that we might hope for in various prevalent market conditions over the years. She knows her market and is able to secure excellent tenants.
Dear Charlotte, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Brook Green office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley
5/5
GoogleI had a great experience with Tobi Shenaike at M&P. I had been searching for a property for a while and Tobi was nothing short of excellent in assisting me with my search. Tobi called and messaged frequently with new properties, offering quick and flexible viewing times. Most importantly, Tobi listened to what I required, and saved me the added time and stress of finding a property meeting those requirements myself. Tobi genuinely cared about me finding somewhere right for me, which was much appreciated. Overall, a great experience. Thank you Tobi!
Dear Georgina, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley
5/5
GoogleGreat working with keiandra who possessed great knowledge and understanding. She provides a clear acknowledgment to what I was looking for and great leadership.
Dear Keits, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
GoogleFantastic work from Maliha, Lorena and Keiandra letting our property in Kennington! They were a pleasure to work with, and went above and beyond in terms of their responsiveness and communication. They worked very hard to get lots of appropriate viewers through the door quickly, and achieved a price above original asking in the slower pre-Christmas market. Would very strongly recommend!
Dear James, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley
5/5
GoogleKeiandra went above and beyond! She was very polite to us and very helping. Would definitely recommend her!
Dear Shanea, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
GoogleThank you to Klaudia for diligently keeping me informed what’s new on the market!
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley
5/5
GoogleI had the chance to work with Kevin Macphee - would 100% recommend this agency and working with Kevin - he managed to get an offer for my future apartment within 24 hours. He is also generally available, reachable and friendly. Thank you!
Dear Julia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kevin. Please do not hesitate to contact us again. Kind regards, Lesley
5/5
GoogleMet a lovely lady from Marsh & Parsons called Tyanna on a viewing recently, she was very welcoming and went the extra mile in helping find the right property. Its not often you find an estate agent with as much knowledge as her. Definitely a breath of fresh air to the company.
Dear Miles, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
GoogleVery professional and focused team , motivated to close at the highest possible price for their clients. Good market instinct and able to navigate different obstacles that come along a process. Kudos to the entire sales team at Marsh & Parsons on Fulham Palace Road!
Dear Teddy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley
5/5
GoogleRamsey and the team were great. Really easy to deal with, relaxed and informal but professional and clearly know the local market very well. Focused on you achieving your objectives as a vendor but also being honest about what the buyers want and why. They clearly care very much about both sides of the transaction. Wouldn’t hesitate to instruct again. Thanks guys.
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley
5/5
GoogleSeamless & quick experience made by Harry and his team finding my dream apartment! Thank you
Dear Giorgia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
GoogleIn what can be a stressful process, I can’t thank Ramsey enough for his level headed, pragmatic approach. If you’re looking to buy or sell, I can’t recommend him highly enough. Thanks again!!
Thank you for taking the time to leave a lovely review regarding Ramsey. Kind regards, Lesley
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Richmond upon Thames has the most, with 2,434 reviews rated 3.4 out of 5, followed by & Parsons Brook Green with 1,179.
The 49 Marsh offices, by town:
34 reviews from sellers, rated 4.9 out of 5 on average. For example, E wrote: "I cannot rate Marsh & Parsons in Tooting highly enough. Rather jaded after poor service and experiences with both an online agent and another local agent when ..."
23 reviews from buyers, rated 4.7 out of 5 on average. For example, GD wrote: "I had the pleasure of dealing with the Marsh & Parsons, Tooting branch as a buyer and I can only say they have been the best estate agents I have ever, dealt ..."
17 reviews from landlords, rated 4.5 out of 5 on average. For example, Susan wrote: "We had had very good service from the sales teams of Marsh and Parsons in Fulham and Battersea but unfortunately didn't end up buying through them in the end ..."
32 reviews from tenants, rated 4.8 out of 5 on average. For example, Lisa wrote: "I just wanted to give you some feedback on Chris. He did property viewings with me last Thursday, where we did five viewings. We did another 13 viewings with ..."
Yes. In The Trusted Agent 2026 awards: Marsh, Balham won Gold; Marsh, Little Venice won Gold; Marsh, London won Trusted Agent.
