Trusted Agent profile · Brook Green, Greater London

Verified

Marsh & Parsons reviews in Brook Green

4.6

★★★★★ Excellent

407 reviews across 3 platforms

107 - 109 Shepherds Bush Road, Brook Green, Greater London, W6 7LP

Part of Marsh, see every office.

Marsh's office in Brook Green, Greater London, at 107 - 109 Shepherds Bush Road, is rated 4.6 out of 5 across 407 reviews on three platforms, including 381 Google reviews rated 4.6.

Google logo

4.6 / 5

381

Reviews on Google

This office

Facebook logo

4.2 / 5

25

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Marsh Brook Green

The Marsh & Parsons Brook Green estate agency office is located on Shepherds Bush Road, just moments from Brook Green itself, and offers sales, lettings and lettings management. The selling and lettings departments deal with property in Brook Green, as well as properties in the surrounding areas of Brackenbury Village W6, Hammersmith W6, Barons Court W14, Shepherds Bush W12 and Kensington Olympia W14. Our Brook Green office offers a range of properties, including the grand Victorian houses on the Green, Victorian conversions, mansion apartments, pretty cottages and studio flats. Brook Green also benefits from a combination of entertainment including the smart boutiques, pavement cafes and bistros on Blythe Road, W14 and the shopping centre in nearby White City, as well as the theatres and bars in Shepherds Bush W12; all helping to make Brook Green a really special place to live. For those who need easy access by car to the M4 or Heathrow, Brook Green is perfectly situated. There are excellent transport links to the West End and City including first class bus routes and three tube lines that run from Hammersmith (Piccadilly line, District line and Hammersmith & City line) and at Shepherds Bush (Central line). Mainline trains linking to Clapham Junction run from nearby Kensington Olympia.

Reviews

Every review we hold for the Brook Green office, from every platform, shown as written. First names only.

5/5

Google

I don’t usually leave reviews but I couldn’t not with the service I have received from the whole M&P sales team! Amrita has been dealing with the sale of my flat, we started viewings before going online and the team booked a record amount in the first week and a half with lots of second viewings which inevitably ended up in an acceptable offer on my flat! All done within the first 3-4 weeks. Couldn’t recommend Amrita and the sales team enough to sell your property! Coming from someone in the industry that’s more than a 5* review from me. Wouldn’t hesitate to recommend them to anyone in the area! Thank you sales team M&P!

Hollie · 23 March 2026

Agent replied · 13 April 2026

Dear Hollie, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley

5/5

Google

Shaakeelah is the best agent in town. I came in for some letting advice, and she went above and beyond, offering thoughtful insights into the local market and dynamics, whilst being super patient with my questions. She also followed up afterward to make sure I was satisfied with the information and my search, which I really appreciated. If I ever need to rent a property in London, she’ll be the first person I contact. I would highly recommend her to anyone in a similar position. Having dealt with several agents, I can confidently say her professionalism and charisma are truly unmatched.

Chris · 23 March 2026

Agent replied · 13 April 2026

Dear Chris, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley

5/5

Google

⭐⭐⭐⭐⭐ I had an absolutely fantastic experience working with Shakeelah during my renting process. She is truly amazing, professional, supportive, and incredibly dedicated to her clients. Shakeelah went the extra mile and beyond to make sure everything went smoothly from start to finish. She was always available to answer my questions, kept me informed throughout, and made what can be a stressful process feel easy and manageable. I’m genuinely grateful for all her help and would highly recommend her to anyone looking for a reliable and hardworking agent. Thank you again for everything!

Pong · 13 March 2026

Agent replied · 13 April 2026

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley

5/5

Google

I had a great experience with Molly Cave and Marson at Parsons Limited. Molly was absolutely brilliant from the word go. She set up a digital viewing for me, which made things so much easier, and even worked late into the evening to organise an interview with the landlord. Whenever I had a question about paperwork or what documents were needed, Molly was always quick to reply and explained everything clearly, which made the whole process far less daunting. Molly was not only professional but also really supportive throughout. I’m genuinely grateful for all her help. I would highly recommend Molly.

Cullan · 13 February 2026

Agent replied · 13 April 2026

Dear Cullan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I cannot recommend Weronika Lajborek at Marsh & Parsons highly enough - she has provided the best experience I have ever had with an estate agent. Weronika has been an absolute pleasure to work with and my wider family, who have also been also involved in a property transaction I have worked with her on, have said the same thing. Her communication has been exemplary throughout: always clear, prompt and professional. She has a wonderful ability to explain complex matters in straightforward terms, which has made navigating a complex, stressful (and for me personally new) process feel genuinely manageable. Her expertise and patience have been invaluable and she consistently goes above and beyond. Thank you Weronika! Anyone looking to sell or buy a property in London, W14 should go straight to her!

Tom · 13 February 2026

Agent replied · 13 April 2026

Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had the immense luck to been assigned to Ahmed to help with my search of a flat to rent. He was full of enthusiam and really keen to understand what I am looking for in a home. Plus, he knows the area he covers really well! Thank you Ahmed 🙏 …

Celia · 8 August 2026

Agent replied · 22 August 2026

Dear Celia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We’ve had a really good experience with Marsh and Parsons. Molly has been super helpful and always quick to respond, which makes such a difference when you’re trying to find a place. Every viewing has been handled professionally, and she’s been really informative throughout. She’s been completely on top of everything and is genuinely doing her best to help us. Couldn’t ask for anyone better to guide us through the process!

Vaishakhi · 13 March 2026

Agent replied · 13 April 2026

Dear vaishakhi, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley

5/5

Google

Selling my London flat from overseas was something I expected to be stressful, especially given the current market conditions and the challenges on my side, I was abroad, and the flat wasn’t in the best state due to the tenant’s cleaning issues. But Marsh & Parsons completely changed that experience for me. Among multiple agencies I worked with at the same time, Marsh & Parsons stood out in every aspect. Weronika, Amerita and Harry were the absolute stars of this journey, professional, responsive, strategic, and truly caring. They took the time to understand my situation and went above and beyond to help me find the right buyer. While other agencies brought poor-quality viewings and minimal feedback, Marsh & Parsons consistently delivered high-quality potential buyers, fast communication, and excellent negotiation support. Even after I proactively reduced the price due to market pressure, M&P were the only team who still worked tirelessly to achieve the best outcome rather than taking the easy path. Their buyer selection and advice helped me secure not just a buyer, but the right buyer, reliable, motivated and a great match for the property. The whole process felt supported and efficient, despite me operating from abroad. I am genuinely grateful to Weronika, Amerita and Harry. Their professionalism, dedication and human touch made all the difference. I would wholeheartedly recommend Marsh & Parsons to anyone looking to sell, especially if you’re overseas or need a team you can truly trust.

Cyril · 13 December 2025

Agent replied · 13 April 2026

Dear Cyril, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley

5/5

Google

Huge thanks from us to Molly Cave at the M&P Lettings Dept, W12. Molly went above beyond the call of duty on this. First in finding a great tenant, then in supporting the Landlord and making 100% certain the new tenants would be happy. We do a lot of business with M&P Lettings. Staff members like Molly are the reason why. Thank you. 🙏

David · 6 April 2026

Agent replied

Hi David, thank you so much for taking the time to leave us your positive review! We're delighted that you were happy with your experience and will be sure to pass on your feedback to Sharn, Sam and the rest of the team in Brook Green. All the best, M&P.

5/5

Google

I had to deal with Marsh and Parsons at their Shepherds Bush Road Office concerning a property that Marsh and Parsons were managing and Shaakeelah Greenland was extremely helpful in assisting me. She was very professional and dealt with all my queries and made my job a lot easier !!! I found her a pleasure to deal with.

Steve · 9 April 2026

Agent replied · 13 April 2026

Dear Steve, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley

5/5

Google

I had a very positive experience with this agency, especially thanks to Sarika who showed us different properties and really tried to find us the perfect flat based on our needs with patience and kindness. Highly recommended !

Matilde · 19 August 2026

Agent replied · 22 August 2026

Dear Matilde, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Daniela was a star!!! Very friendly and professional and the most important thing was honest with me which is something very rare in this market. If you need an estate agent which takes care of you please ask for her. Well done Danielle keep going and thank you so much!

Davide · 30 March 2026

Agent replied · 13 April 2026

Dear Davide, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley

5/5

Google

Alex was fantastic with our property search, going the extra mile to help us find the perfect place. He made sure everything ran smoothly from start to finish and never hesitated to give advice or help if and when we needed. I can’t recommend Alex enough when looking for a property.

James · 13 March 2026

Agent replied · 13 April 2026

Dear James, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley

5/5

Google

We had a great experience with Sarika, who not only showed us beautiful homes that we are still considering, but more importantly, she treated us kindly and made sure we were comfortable during all the viewings. You can tell she loves her job and is happy to help people, which is the most important thing. She makes you feel like you can trust her to find the best solution for you, for which I am very grateful!

Camilla · 19 August 2026

Agent replied · 22 August 2026

Dear Camilla, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Hayley

5/5

Google

My husband and I were overseas at the time we were securing a flat to rent in London, which could have made the process challenging. Alex was extremely helpful throughout. His support made the process smooth and straightforward, and we would not hesitate to work with him again in the future.

Emelie · 13 February 2026

Agent replied · 13 April 2026

Dear Amelie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley

4/5

Google

Sarika was great help for me and my sisters in our search. Excellent service and communication skills. That’s what an estate agent should be!

Niccolò · 19 August 2026

Agent replied · 22 August 2026

Dear Niccolò, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

My experience with Saskia Sinfield has been fantastic and above my expectations. She has been highly communicative, effective in booking in appointments and suggesting additional properties I hadn’t had on my radar, knowledgeable about the properties we have looked at and courteous. Thoroughly recommend.

Hope · 23 March 2026

Agent replied · 13 April 2026

Dear Hope, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley

5/5

Google

My partner and I had a great experience with Alex. He was very responsive and helpful, ensuring that he presented us with properties that fit our criteria. Alex was accommodating to my limited availability to visit flats, and made the whole process very smooth. I would highly recommend him and the wider Marsh and Parsons team.

Millie · 13 November 2025

Agent replied · 13 April 2026

Dear Millie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Hayley

5/5

Google

Ahmed was very helpful in my search for a property and did his best to suit our criteria. Recommend.

Jan · 15 August 2026

Agent replied · 22 August 2026

Dear Jan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Hayley

5/5

Google

I have been thrilled with all of your work so far, it’s been VERY different to any other estate agent I have worked with in my lifetime. A real breath of fresh air, polite, professional and speedy work!! Competitively priced too. Thank you, thank you to all the rental team at Marsh & Parsons 😊especially Shaakeelah who found great Tennants with a few days.

Kitty · 3 August 2025

Agent replied · 2 September 2025

Dear Kitty, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Shaakeelah. Please do not hesitate to contact us again. Kind regards, Lesley

5/5

Google

We have worked with Sharn Lee at the Brook Green office over many years in relation to our rental flat. We have always found her to be excellent, standing out from others in the field- she is a good communicator, efficient, knowledgeable, helpful, clear and flexible and we are pleased with the very long term relationship we have. Renting properties is not always straightforward and we have found Sharn to be a steady pair of hands at more complex times, as well as able to achieve the rent levels that we might hope for in various prevalent market conditions over the years. She knows her market and is able to secure excellent tenants.

Charlotte · 17 November 2024

Agent replied · 8 December 2024

Dear Charlotte, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Brook Green office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley

5/5

Google

We’ve worked with Sharn Lee at Marsh & Parsons for many years, and she has been fantastic! She manages our property portfolio in London and has always been professional, reliable, and easy to work with. Sharn takes care of every detail, from finding tenants to keeping our properties in great shape, making everything stress-free for us. She knows the market well and always gives honest, helpful advice. If you need an estate agent in London who truly cares about her clients and does a great job, we highly recommend Sharn Lee and Marsh & Parsons!

Addison · 5 November 2024

Agent replied · 12 November 2024

Dear Addison, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley

5/5

Google

I have been a client of Marsh and parsons for over twenty years now, letting a local property with their support. In that time, Sharn Lee and her team have ensured that it has been an outstanding professional relationship. A mixture of efficiency, professionalism and excellent standards of communication, supporting both the landlord and the tenant. This high standard ensures business run smoothly and relieves many of the pressures from the clients. I really appreciate Sharn Lee's commitment to this long working partnership. A big thank you!

Rebecca · 5 November 2024

Agent replied · 12 November 2024

Dear Rebecca, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley

5/5

Google

I have known Sharn from Marsh and Parsons for several years having rented my flat in Glazbury Road via her and continually re letting it via her and Marsh and Parsons regardless of it being marketed by other agents. She has always been incredibly professional, efficient and personable which in a maize of many competitive estate agents is not always the case. She is always constant and always helpful ensuring she negotiates the best deal for the tenant as well as the landlord. I cannot recommend Sharn more highly and it is a relief to know I can always contact her for any assistance I need.

Liz · 5 November 2024

Agent replied · 12 November 2024

Dear Liz, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Marsh's Google reviewsLeave Marsh a review

Questions about Marsh & Parsons

How many reviews does Marsh & Parsons have?

Marsh's Brook Green office has 407 reviews across three platforms: 381 on Google, 25 on Facebook (across the whole business), 1 on View Agents.

What is Marsh & Parsons's rating?

Marsh & Parsons is rated 4.6 out of 5 across all 407 reviews, and 4.6 out of 5 on Google from 381 reviews.

Where is Marsh's Brook Green office?

Marsh & Parsons, 107 - 109 Shepherds Bush Road, Brook Green, Greater London, W6 7LP.

The Trusted Agent

Is this your office? Claim your page.