Every review we hold for the Barnes office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
We had an although not complicated but still quite challenging sale, and I genuinely don’t think we would have reached completion without Phil Coombes and Sian Allison from Marsh & Parsons.
From the very beginning, Phil demonstrated an excellent understanding of the local market. His advice on pricing, presentation and marketing strategy was consistently thoughtful, realistic and well judged. He has a real feel for the market and knows how to position a property to attract the right buyers.
Once the sale was agreed, the transaction proved far more challenging than anyone had anticipated as the legal process was often frustratingly slow, and progress repeatedly stalled. Each time, Phil stepped in personally, identified where things had become stuck, kept everyone communicating and got the transaction moving again. I honestly believe that with a less experienced or less proactive agent, the outcome could have been very different.
Sian was equally outstanding throughout the process. She was energetic, proactive and maintained excellent communication with the buyers at every stage. Whenever I became frustrated by the lack of progress, she helped me keep sight of the bigger picture, managed expectations on both sides and smoothed over moments of tension with great professionalism. Her calm approach made a real difference during what was a very stressful transaction.
What impressed me most about both Phil and Sian was that they never treated the sale as just another file. They genuinely cared about getting the transaction over the line and were prepared to go the extra mile whenever it was needed.
I cannot thank them enough for all their hard work, commitment and professionalism. In a difficult market, they gave absolutely everything to make sure our sale completed successfully.
I would recommend Phil, Sian and the whole team without hesitation to anyone looking to sell their property.
Na · 8 August 2026
Agent replied · 22 August 2026
Dear Na Ma Becky, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sian and Phil. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleThe Marsh and Parsons team led by Phil Coombes at the Barnes office can be recommended without hesitation based on my family's experience. The results speak for themselves with a very successful sale achieved in a matter of weeks without any hitches. The excellent outcome was the result of Marsh and Parsons understanding the unique character of the house and identifying a bespoke sales strategy which was rolled out according to plan with great energy and enthusiasm. Phil Coombes took the time to develop a rapport and working relationship with us as his clients and his shared understanding and appreciation of the house was much appreciated. Communications were good in keeping us informed at each stage. Phil Coombes leads an excellent team who were all involved but a special thanks must be given to Alistair Husbands who negotiated the sale.
Emily · 22 June 2026
Agent replied · 22 August 2026
Dear Emily, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley
★★★★★ 5/5
GoogleHaving dealt with several agencies over the past few years I can honestly say M&P Barnes stand head and shoulders above the rest. Phil went above and beyond to help me navigate certain situations and I’ll always be so grateful for that.. and for landing me my dream home!! It was so easy to trust him too due to his genuine and supportive approach which never let me down. This ethos clearly shines through the team.. Ava, who also supported the process was fantastic too!! I honestly can’t recommend them more!!
Jasmine · 16 March 2026
Agent replied · 13 April 2026
Dear Jasmine, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley
★★★★★ 5/5
GoogleThe team at M&P did a great job selling our property. They had many viewings booked from Day 1 and our ideal buyers were the second to visit. Big thanks to Phil for strategy and keeping us calm throughout, thanks to Parmis for managing the process so proactively and Jack for finding the buyers so quickly.
Adam · 15 August 2026
Agent replied · 26 August 2024
Dear Adam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Hayley
★★★★★ 5/5
GoogleWe may not have found the perfect place yet but it isn't for lack of trying and Amy has been an absolute hero in trying to relocate me and dogs to the right place. If there are awards for perseverance with a smile Amy would be the winner!
Caroline · 22 July 2026
Agent replied · 22 August 2026
Dear Caroline, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
GoogleI would like to say thank you to Holly for helping us find a place to rent in Barnes. Holly was patient, responsive and always understanding. I really appreciate her hard work and recommend her to anyone else who may be looking to let in Barnes.
Lori · 22 July 2026
Agent replied · 22 August 2026
Dear Lori, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley
★★★★★ 5/5
GoogleSian Allison was incredible to work with. She was efficient, excellent in communicating with my buyer and overall brilliant in ensuring my sale went smoothly. She was very professional and knowledgeable about the market. Overall brilliant experience!
Lisa · 8 August 2026
Agent replied · 22 August 2026
Dear Lisa, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Hayley
★★★★★ 5/5
GooglePhil and the team at Marsh & Parsons did an exceptional job selling my late mother's house. Their enthusiasm, passion and sheer determination never let up from start to finish. They were also all an absolute pleasure to deal with - really nice human beings, which makes such a difference! I can't recommend them enough.
Saska · 30 March 2026
Agent replied · 13 April 2026
Dear Saska, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley
★★★★★ 5/5
GoogleVery positive experience throughout the sale. Clear communication, professional handling, and always quick to respond.
A big thank you to Phil and the team for their persistence and patience, this wasn’t the most straightforward sale, and their support made the difference in getting it over the line.
Really appreciate all the hard work.
Andrei · 6 April 2026
Agent replied · 13 April 2026
Dear Andrei, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley
★★★★★ 5/5
GoogleVery happy with the marketing and communication. Oliver Paissoni was both approachable and effective resulting in the sale of my flat. Would recommend Marsh and Parsons to anyone wishing to sell their property.
Lesley · 15 August 2026
Agent replied · 22 August 2026
Dear Lesley, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
GoogleWe had a fantastic experience with Marsh & Parsons in Barnes. Parmis was an absolute pleasure to work with, professional, communicative and genuinely helpful at every step of the process. Nothing ever felt too much to ask, and we always felt informed and well looked after. Couldn't recommend the team highly enough!
Robert · 23 March 2026
Agent replied · 13 April 2026
Dear Robert, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley
★★★★★ 5/5
GoogleThank you ever so much to Marsh & Parsons Barnes sales team who were absolutely brilliant with my recent purchase. I'd like to thank Phil and Parmis who were incredibly kind and genuine throughout the whole process. They were very responsive and always provided sound advice. Super impressed and highly recommend.
Louise · 30 March 2026
Agent replied · 13 April 2026
Dear Louise, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley
★★★★★ 5/5
GoogleI can highly recommend Danny B at Marsh & Parsons Barnes. He was very professional, knowledgeable and communication was excellent. He understood immediately what we were looking for and was most helpful and always provided good service.
Anne-Katherine · 22 June 2026
Agent replied · 22 August 2026
Dear Anne, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley
★★★★★ 5/5
GoogleI would highly recommend Marsh & Parsons. They looked after my father’s tenancy for over five years, and throughout that time they were consistently professional, friendly and incredibly helpful.
The team always provided excellent customer service and were a pleasure to deal with. They were approachable, responsive and always willing to help with any questions or issues that arose. It was very reassuring to know that my father was being supported by such a caring and reliable team.
Thank you to everyone at Marsh & Parsons for your kindness, professionalism and excellent service over the years. We really appreciated all of your help and wouldn’t hesitate to recommend you to others.
Claudia · 22 July 2026
Agent replied · 22 August 2026
Dear Claudia, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley
★★★★★ 5/5
GoogleHuge thanks to Phil Coombes and his team at Marsh and Parsons Barnes, they demonstrated great local expertise , huge tenacity and a real problem solving mindset , our property successfully sold - Thank you !
Zoe · 22 June 2026
Agent replied · 22 August 2026
Dear Zoe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleCatherine was absolutely lovely during my viewing with Marsh & Parsons. She was friendly, informative, and made me feel completely at ease. She answered all my questions clearly and gave great insight into the property. It was a really positive experience. Thank you so much!
Hana · 30 March 2026
Agent replied · 13 April 2026
Dear Hana, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
★★★★★ 5/5
GoogleI recently viewed a few properties with Alistair from Marsh & Parsons. Even though we didn't end up buying, Alistair was knowledgeable, kind, professional and answered any questions we had. I would definitely recommend buying or selling through Marsh & Parsons if you have the chance.
Daniel · 13 March 2026
Agent replied · 13 April 2026
Dear Daniel, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley
★★★★★ 5/5
GoogleWe would highly reccomend Marsh & Parsons. Consultant Holly Dewey was very helpful in answering all our questions and organsing our move :)
Pippa · 1 August 2026
Agent replied · 22 August 2026
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
★★★★★ 5/5
GoogleHolly was great - very efficient at both finding us a rental property and moving us through the process quickly
James · 22 July 2026
Agent replied · 22 August 2026
Dear James, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards,Hayley
★★★★★ 5/5
GoogleOliver was great at constantly liaising between both sides to sort out any issues and cajoling the solicitors into doing the paper work.
Nigel · 22 June 2026
Agent replied · 22 August 2026
Dear Nigel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
★★★★★ 5/5
GoogleOliver Paissoni from the Barnes branch has been very helpful from the start until we completed. He kept us updated throughout the process and helped when the vendors were getting upset about delays. As he assisted successfully with getting the transaction over the line I can totally say we recommend him. Phil Coombes also kindly stepped in the final stages of the deal and helped us sort out the last details.
Raluca · 22 June 2026
Agent replied · 22 August 2026
Dear Raluca, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley
★★★★★ 5/5
GoogleWe had a fantastic experience with Marsh & Parsons helping us find our new rental home. Emma Ruffoni was fantastic to work with throughout from the initial viewing through negotiations and to completion. Emma was always professional, super helpful and an absolute pleasure to speak to. The Lettings Director Rupert also stepped in on occasion and we truly felt they really wanted to secure the flat for us, and made us feel reassured and positive.
Their service and friendliness was amplified by it not being the experience we had with other agents while looking for flats! Fully recommend Marsh & Parsons, and Emma and Rupert particularly.
Tom · 20 November 2024
Agent replied · 11 December 2024
Dear Tom, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emma. Please do not hesitate to contact us again. Kind regards, Lesley
★★★★★ 5/5
GoogleI have known Phil for many years, even before our move to Barnes, so we felt confident entrusting him with the sale of our home. We chose to sell off-market to avoid a large number of viewings, which we had previously experienced with a different agency.
Phil introduced just three carefully selected potential buyers, one of whom offered the price we were aiming to achieve. From offer through to exchange, Phil managed the entire process with professionalism and ease, ensuring that all parties’ needs were met.
He is a true facilitator and a pleasure to work with.
KB · 6 April 2026
Agent replied · 13 April 2026
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Haylet
★★★★★ 5/5
GoogleHaving worked with quite a few agents i can honestly say Marsh & Parsons were a pleasure to deal with but more importantly got the property under offer quickly and then through conveyancing very efficiently!
Warren · 13 March 2026
Agent replied · 13 April 2026
Dear Warren, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
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