Every review we hold for the Barnes office, from every platform, shown as written. First names only.
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5/5
GoogleSophie and the team have been great to work with! Extremely helpful throughout π β¦
Frances Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Frances, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
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5/5
GoogleI can not express how Callum was helpful and caring for me and my partner. He was extremely patient and understanding with every of our issues and concerns. We were pretty stressful to find our new dream flat (as we decided to live together very first time we wanted to have a perfect flat that we both love it) and he helped us to made this dream come true (time will tell also haha). Heβs got that gift that every of our worries disappeared once we contacted with him. I was dealing with a few estate agencies so far but never found as professional person as Callum. I wish that every estate agency would have employees like him, everyoneβs life would be easier.
All the best,
Marius
Marius Β· 26 October 2023
Agent replied Β· 25 November 2023
Dear Marius, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Callum, and hope we can help again in the future. Kind regards, Lesley Alford, Customer Relations Team
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5/5
GoogleI was unsure who to go with when valuing my house but after speaking with Catherine at Marsh & Parsons I instantly knew I had made the correct decision choosing them. They sold my house and found me my onward purchase seamlessly. What a pleasure it has been to work with M&P and I can only say good things about the office!
Jane Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Jane, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley
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5/5
GoogleSpoke with Ava on the phone. Looking to start my search in the new year. Ava referred me to some fantastic brokers to have my mortgage arranged as well as referring me to solicitors. Iβm yet to buy something but due to her knowledge and help Iβll be calling Ava first when Iβm ready to purchase! Thanks Ava
Kendra Β· 2 November 2024
Agent replied Β· 11 December 2024
Dear Kendra, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley
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5/5
GooglePhil Coombes and Oliver Paissoni have been tremendous in their diligence and efficiency in the sale of our house in Barnes Village - itβs still in progress but we exchanged today! They are always there for an update call and if not they respond fast - just what a seller requires. Thank you Phil & Oliver
Michael Β· 2 November 2024
Agent replied Β· 9 November 2024
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
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5/5
GoogleI cannot recommend Marsh and Parsons in Barnes enough. Emma Lily Ruffoni and Rupert Osborne were a tremendous help in securing our next move, going out of their way to help us and ensuring a smooth process.
They have been a breath of fresh air compared to our old estate agent.
Thanks for all your help!
Thomas Β· 26 October 2024
Agent replied Β· 9 November 2024
Dear Thomas, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley
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5/5
GoogleThatβs how a house sale should be managed! Thank you to Phil and team! Barnes is lucky to have you. Your service was top notch and you really have set the bar in Barnes. The other agents in the area are substandard and have a lot of catching up to do.
Natasha Β· 24 September 2024
Agent replied Β· 24 October 2024
Dear Natasha, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Lesley
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5/5
GoogleI was a tenant for three and a half years in a flat managed by Marsh & Parsons, and the team was always lovely and very helpful. A special shout-out to Holly, who was consistently responsive and always available when needed. Thank you for all the support over the years!
Ottavia Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Ottavia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
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5/5
GoogleHad a great experience with Amy she provided 6 star service. I never had to ask any question twice! She always kept me up to date so I knew what to expect next. Nothing was too much trouble for Amy. Thank you for finding my dream homeπ β¦
Ava Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Ava, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley
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5/5
GoogleWe were looking to rent a flat in Barnes through Marsh and Parsons. We didn't take it in the end but our contact there, Sophie, couldn't have been better. She is prompt and thorough and always approachable and supportive. We would recommend her.
Peter Β· 16 March 2026
Agent replied Β· 13 April 2026
Dear Peter, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
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5/5
GooglePhil Coombes is one of best agents in London. Well informed, passionate, knowledgeable and professional. A huge asset to M&P. Barnes is lucky to have him! He also has one of the best suit collections this side of the Thames!
Chris Β· 2 November 2024
Agent replied Β· 11 December 2024
Dear Chris, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley
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5/5
GoogleMet with Oliver to look at some properties in the area. He was very helpful in discussing our requirements and showed us places that had a lot of potential for us to buy. Very professional and friendly. Thank you
D Β· 6 April 2026
Agent replied Β· 13 April 2026
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley
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5/5
GoogleMarsh & Parsons were our third agent instructed to sell our flat in Strawberry Hill. The level of professionalism throughout exceeded my expectations and the process from valuation, booking photography to viewings on the flat was faultless and seamless. Thomas Cowdreyβs knowledge of the industry provided us with invaluable advice and the team took into consideration our every need. In just over a week, we had 3 offers on the flat, I only wish we had chosen them as our agent months ago.PositiveResponsiveness, Quality, Professionalism, Value
Maddi Β· 27 August 2021
Agent replied Β· 30 July 2023
Hi Maddi, thank you so much for taking the time to leave us this fantastic review! We are so pleased that you are happy with your experience with us and will be sure to pass on your feedback to Thomas and the rest of the sales team in Richmond. All the best, M&P
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5/5
GoogleAs first time buyers, We worked with Camilla for buying our first flat in London. Buying a leasehold flat is complicated and takes time, she was with us during the process and played a great role to fix all issues. If we decide selling our flat in the future, Marsh & Parsons would be the first place to go.
Kubra Β· 26 October 2023
Agent replied Β· 25 November 2023
Dear Kubra, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Lesley Alford, Customer Relations Team
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5/5
Googlelooking for property in Barnes I spoke to Albert Lawrence and was impressed by his knowledge & enthusiasm His attitude was a pleasant change & If my move to Barnes happens my first call will be to Albert Lawrence
Tuffy Β· 2 November 2024
Agent replied Β· 9 November 2024
Dear Tuffy, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Lesley
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5/5
GoogleI had a fantastic experience with Catherine at Marsh & Parsons in Barnes. From the very beginning, she has been incredibly approachable and genuinely so friendly. She always taken the time to listen carefully and make sure every question is β¦
Emma Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Emma, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley
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5/5
GoogleThe team at M&P in Barnes are among the best I have worked with. Super efficient, with very good communication from start to finish, on both rentals and sales. The regular communication by our sales agent Tadas was exemplary.
D Β· 26 October 2024
Agent replied Β· 24 March 2024
Dear D C, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
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5/5
GoogleIt was a difficult sale and dragged on far longer than we would like - interest rates shot up, market stalled, sale fell through but Phil and his team worked really hard, getting many viewings and we couldn't fault them. We were all delighted when we finally completed.
Harriet Β· 28 May 2024
Agent replied Β· 26 August 2024
Dear Harriet, Thank you for taking the time to leave a wonderful 5 star Google review. Phil will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
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5/5
GooglePhil was incredible through out the process of purchasing our first home. He supported with our solicitors and also checked in to ensure we knew where we were in the process. Couldnβt recommend Phil more highly, when the time comes we will be selling our place with Marsh and Parsons Barnes.
Ben Β· 29 March 2024
Agent replied Β· 26 August 2024
Dear Ben, Thank you for your kind comments regarding Phil and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team
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5/5
GoogleDear Marsh & Parsons,
I just want to echo my husband Rossβ review from earlier today. Albert from the sales team made our first purchase easy and stress free. Thank you Albert and all the M&P Team!
Betsy Β· 2 November 2024
Agent replied Β· 11 December 2024
Dear Betsy, Thank you for taking the time to leave a wonderful 5 star Google review. Albert will be thrilled to read your kind comments. Kind regards, Lesley
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5/5
GoogleA fantastic team who worked hard to find the right buyer for our flat. The photography and listings were excellent, and communication on viewings, how our ads were performing plus market status was also top notch. Would 100% recommend
Ryan Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
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5/5
GoogleWe recently spoke with Parmis at Marsh & Parsons as weβre considering selling our home towards the end of the year. Having not bought or sold a property in over 30 years, we had a lot of questions. β¦
Sally Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Sally, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
GoogleI could not recommend Marsh & Parsons enough - navigating the London rental market is always stressful but Holly and the rest of the team made it all feel much easier and made the process so stress free!
Matilda Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Matilda , Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
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5/5
GoogleWould absolutely recommend marsh and parsons, we worked with Emma and found our dream flat within 2 viewings. She was kind, very responsive and just generally super helpful. Very happy!
Lottie Β· 21 January 2025
Agent replied Β· 22 January 2025
Dear Lottie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.