Marsh and Parsons London reviews

★★★★★ 1/5

Trustpilot

Headquarters

My experience working in Hammersmith was extremely disappointing. The working conditions were poor, and the environment felt very toxic. One of the main issues was with management, particularly Emily, who often appeared disengaged and would spend time on her phone instead of supporting the team. Unfortunately, senior management did not address these concerns, even when they were aware of the situation and were nearby.

N/A · 18 September 2026

★★★★★ 5/5

Trustpilot

Great service from team manager

Me and my partner have been tenants in a Marsh & Parsons managed property since October 2025. We’ve been dealing with Debbie Lewis in regards to property maintenance over the course of this time. Debbie has been incredibly helpful, kind and conscientious in dealing with our queries, she also gets things done incredibly quickly. We’ve had a nice time with marsh & parsons and can’t recommend working with Debbie enough :)

Bev · 3 August 2026

★★★★★ 5/5

Trustpilot

Marsh & Parsons Estate Agents has been…

Marsh & Parsons Estate Agents has been the best letting agency we have ever rented a property from. They have been very communicative polite and quick on any enquiries. We had a few issues with the house and everytime they responded really quickly and fixed everything for us super conveniently . We mostly communicate with Charmaine Carter and she is absolutely amazing and very professional. We are very happy to live here ❤️🙌

Vallia · 27 May 2026

★★★★★ 5/5

Trustpilot

Great experience

Marsh & Parsons is a great estate agency with a wonderful team. In particular, Edward Shikabwali is a fantastic property manager. Throughout my tenancy, he has always been available, resourceful and incredibly helpful. His support, alongside Max Davies, was particularly valuable when I first moved into my flat, as several issues needed to be addressed and resolved.

Jayne · 9 September 2026

★★★★★ 5/5

Trustpilot

Kudos to Stefani and her group!

All I know is that a staff - Stefani Sengelieva and the chain of those who attended to me, showed dedication, responsiveness and being prompt to my requests! Definitely she is a product of the management. Her prompt response and care goes a long way to me! Thank you all. All is fixed.

Olumide · 1 August 2026

★★★★★ 5/5

Trustpilot

Excellent Service from Marsh & Parsons

Marsh & Parsons provide excellent service. Debbie Lewis is always quick to respond, communicates clearly, and is very helpful whenever we have an issue. She resolves things promptly and keeps us updated throughout. Really happy with the service and would highly recommend Debbie and Marsh & Parsons.

Tim · 21 August 2026

★★★★★ 5/5

Google

I have an amazing experience with Marsh and Parsons streatham hill estate agent. Joel was amazing with me and my partner. We met to see one house, but it wasn’t what we expected. After talking with Joel, it was like he understood exactly what we were envisioning, and the very next house he showed us was exactly what we were looking for. He helped us through the entire process and made everything, something I thought would be a nightmare, feel so easy. Thank you, Joel!

Marina · 4 December 2025

★★★★★ 5/5

Google

Helped us tremendously when other estate agents weren't able to sell our property in Streatham. They set out a clear plan and explained any recommendations with clear, objective reasoning. Ashley Pierru was particularly helpful and is person centred / shows genuine care in an industry where sometimes you can feel like you're just another sale. Thanks Ashley and all, including Jonathan and William, at M&P Streatham.

AGC · 19 March 2026

★★★★★ 5/5

Trustpilot

Michael Stout has been really…

Michael Stout has been really effortless and efficient, he has handled everything I’ve needed so seamlessly, clearly and promptly. Also, his communication is superb! Emails, phone calls and getting information that I request and passing on has been so great. Thank you!

Customer · 21 August 2026

★★★★★ 5/5

Trustpilot

Edward has been amazing

Edward has been amazing , professional, easy to talk to and very helpful. When there is an issue he is quick to resolve it to the biggest standard with the highest utmost level of customer service thank you for your help .

M · 12 August 2026

★★★★★ 5/5

Trustpilot

Debbie has been incredibly helpful in…

Debbie has been incredibly helpful in guiding me through the end-of-tenancy process. She provided all the information I requested in a timely manner and consistently delivered excellent customer service. Her kindness and clarity made the entire process much easier, and I would highly recommend her as a point of contact at March & Parsons.

Marianna · 28 April 2026

★★★★★ 5/5

Trustpilot

Great Service from Lucy

Lucy has been a dream of a Property Manager to have, any problems we had during our tenancy were dealt with promptly and any questions were answered thoroughly. We feel very lucky that we were assigned Lucy!

Tom · 19 August 2026

★★★★★ 5/5

Google

We had an excellent experience with Marsh & Parsons, thanks to Imarni's outstanding service throughout our rental search. Unlike many other agencies we encountered, Imarni genuinely invested her time and effort into understanding our needs and finding suitable properties. Her dedication really stood out in what can often be a frustrating process. We're particularly grateful that she helped us secure a rental property at the last minute when we needed it most. Jack helped us a lot with all the documentation process and ensured that we had a smooth process in securing the property which is normally a long process, but it was smooth sailing. Would definitely recommend Marsh & Parsons!

Rithul · 2 September 2025

★★★★★ 5/5

Trustpilot

Best Estate Agents

The team at Greenwich are fantastic, they’ve helped me sell a house and have managed my rental property for nearly 10 years. They are also super helpful and friendly when you chat to them and have lots of insight. Debbie Lewis is a delight to work with and brilliant at managing landlords and tenants. I wouldn’t trust any other agency with my property.

Beth · 17 September 2026

★★★★★ 5/5

Google

We had such a fantastic experience with Joel. From the very start he was incredibly helpful, kind, and always quick to respond to any questions we had. Nothing was ever too much trouble, and he made the whole process feel smooth and stress-free. We’ve never had such a positive experience with an agent in London, and we’re genuinely so excited to be moving into our new flat thanks to his support. Couldn’t recommend Joel more highly!

Hazel · 2 September 2025

★★★★★ 5/5

Trustpilot

5* service Everytime!

Owain Wilson is always incredibly helpful if we ever have an issue ever crops up and super efficient in getting it resolved. We have been tenants for 3 years now and couldn’t rate the experience higher!!

Amanda · 27 July 2026

★★★★★ 5/5

Trustpilot

Marsh and Parsons are

Marsh and Parsons are, the cut above the rest within their sector with a professional approach and proactive team. I would personally like to thank Miss Natalia Catana for all help, transition into my new home. See you on my next purchase or rental.

Jerome · 21 May 2026

★★★★★ 5/5

Trustpilot

Debbie Lewis is such a lovely person to…

Debbie Lewis is such a lovely person to deal with. I got quite frustrated during my renting and then since i moved in but Debbie has been always available to respond. Quick to respond and also being on top of all my issues to get it sorted

Customer · 24 April 2026

★★★★★ 5/5

Google

Marsh and Parsons were fantasticly supportive in the sale of my flat in Streatham Hill. Ashley was an amazing go between the solicitors making sure that the sale was progressing in the best way. He also helped with any of my paperwork which I found challenging Thanks so very much 🙏

Daphne · 16 March 2026

★★★★★ 5/5

Trustpilot

Great Agency

Great Agency. They were very prompt with any questions or concerns I had. Special thanks to Anne Angus who was very helpful with our end of tenancy queries.

John · 27 August 2026

★★★★★ 5/5

Trustpilot

Using Marsh & Parsons as a tenant - good experience

We rented a flat in Greenwich through Marsh & Parsons for about 18 months. The service for the tenant has been very professional. The flat is in a period house conversion so there were inevitably a few things that needed upgrading or fixing during that time, as it is an older property. The Marsh & Parsons reporting system worked well and my contact there (Debbie Lewis) was great at keeping me updated and arranging for contractors to visit at convenient times. Happy to recommend. Jay and Monica

Jay · 30 July 2026

★★★★★ 5/5

Google

Lucas was excellent from start to finish. He got my flat under offer in just 10 days at the asking price and was proactive, responsive, and clear throughout. He also helped me find my new home, making the whole process feel straightforward and well managed. I would highly recommend him.

Elinor · 16 March 2026

★★★★★ 5/5

Google

Had a great experience finding my first solo rental property with Marsh and Parsons. Tristan Streete was really helpful, guiding me through the process, and always took the time to fully explain things and answer my questions. I’d definitely recommend working with Tristan if you’re looking for a new home in Streatham

Lola · 16 February 2026

★★★★★ 4/5

Google

I would like to thank Josh and Mhari. Both of them have work hard . Always very professional and happy to assist with any of our concerns .Mhari kept me in the loop right until the end. Thank you Mhari We got there in the end!

Susan · 16 March 2026