Trusted Agent profile

Verified

Marsh & Parsons reviews

4.6

★★★★★ Excellent

22 reviews across 2 platforms

9 Kensington Church Street, Kensington W8 4LF

Part of Marsh, see every office.

Marsh's Kensington office at 9 Kensington Church Street is rated 4.6 out of 5 across 22 reviews on two platforms. Checked 9 October 2026.

Facebook logo

5.0 / 5

4

Reviews on Facebook

This office

View Agents logo

4.6 / 5

18

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Marsh Kensington

The Marsh & Parsons Kensington estate agency office is located on Kensington Church Street and offers sales, lettings and lettings management. It also houses the Professional Department and our Developments & Investments Department. The selling and lettings departments deal with property throughout Kensington, W8 - an area which enjoys a great balance between residential living and green, open spaces. The property available in Kensington includes a diverse choice of mansion flats, beautiful stucco fronted family houses and the ever popular cottages in the Hillgate and Stratford Villages. Whilst Kensington is very centrally located with easy access into the City, it also boasts a charm and elegance akin to a true village atmosphere. The excellent shopping on Kensington High Street offers specialist boutiques, and the great selection of bars and restaurants in W8 gives Kensington a real buzz by day and by night. With Kensington Gardens and Kensington High Street at its core, and the excellent access to both the West End, M4 and Heathrow, the area continues to be a popular place to live, work and invest in buying property.

Reviews

Every review we hold for the Kensington office, from every platform, shown as written. First names only.

5/5

Facebook

Craig Tonkin in the Kensington office was a pleasure to deal with - my property went under offer within a week of going onto the market, and has since exchanged. Really happy with the service I have received - Craig went out of his way to help push the sale through.

Lucille · 28 July 2019

Agent replied

Thanks for your feedback Lucille! We do appreciate feedback from our clients and there's no greater feeling thank knowing our clients are happy.

5/5

View Agents

David Mendel

David is by far the best agent I have ever dealt with. I just bought a property through him which involved many complexities and took over a year to complete. We could not have done it without David - pure and simple. He remained positive and encouraging throughout a long and tiring process. He is knowledgeable, tenacious, and most importantly, a pleasure to work with. I will immediately contact David for any sale or purchase and highly recommend that you do the same. Thanks David!

AS · 19 December 2018

5/5

View Agents
Tenant

Absolutely wonderful

Marsh & Parson's and especially Alice Midgley have been great through the entire process of finding a flat in London. I am new to the city (and country) and was able to correspond, book viewings and discuss everything related to the move with Alice even before I stepped foot in London. She had a list of properties ready to show me as soon as I landed and did all the groundwork beautifully. She was committed in finding me something suitable based on my criteria, and listened carefully, instead of showing me a bunch of overpriced properties. I am extremely grateful as she helped me find my new home, in an area I absolutely love. Highly recommend Marsh & Parson's and Alice in particular!!

SB · 4 July 2016

5/5

View Agents
Buyer

Acquisition of a property in High Street Kensington aera

Good service in all departments of the transaction from Marsh & Parsons and specifically from Rav Sagoo, the agent from M&P that supported the whole transaction process. After a first round of 3 visits, Rav was able to understand what my criteria and presented me only the apartments that were relevant (which quite rare). The second round of 2 visits was successful. The sale was complex involving a lease extension and on top I was a first time buyer not knowing really the rules. Rav put the process under control being very reactive, proactive and making sure that all aspects were dealt with all stakeholders: me, the seller, 3 sollicitors, the freeholder. He definitely knows his business and how to make it happen smoothly. He is also a very pleasant person to deal with.

Eric · 15 April 2016

5/5

Facebook

Sam Bendel and Emma did everything possible to ensure we managed to get the keys for our rental flat which we managed to secure at very short notice. Successful move in thanks to Sam and efficient follow up from Stevie, Property Manager. Thanks to all.

Barbara · 24 April 2015

Agent replied

Hi Barbara, thank you very much for your kind words. I hope you are enjoying the flat. Thanks Sam

5/5

View Agents
Seller

Persistent and professional

David Mendel did an excellent job in selling our apartment in Kensington in an uncertain market. The challenges of the market and communicating with a buyer resident overseas added to the difficulties. David was both persistent and professional in overcoming these issues keeping us fully informed along the way. We were very satisfied with the outcome.

Donald · 11 May 2017

5/5

View Agents
Buyer

Review of David Mendel

David was acting for the vendors of number 10 Pembroke gardens close. We found dealing with him as the new purchasers a real pleasure. He was always courteous and helpful and very good at liaising between the vendors and ourselves. Nothing was too much trouble for him and it made the buying experience much easier.

Carole · 9 October 2017

1/5

View Agents
Buyer

David Mendel - Arrogant and Rude - Terrible experience

David was rude and snotty and hung up twice mid conversation. Its a shame that one bad agent has to give the whole agency a bad name. Perhaps M&P should pay more attention to protecting their image by ridding themselves of bad eggs. Its people like him that give estate agents a bad name. Unfortunate.

Alex · 10 August 2016

5/5

Facebook

I do not hesitate to recommend Oliver Paissoni and Marsh and Parsons Kensington Church Street to anyone searching for property to let. Oliver showed patience and diligence in our dealings, and he was courteous and cheerful throughout the process of searching, letting and moving into the flat. Definitely a 5-star experience for me!

Claire · 7 May 2015

5/5

Facebook

Awesome experience - very responsive and good knowledge of the area! Thank you Rav, we love our new flat

Milly · 13 April 2016

Agent replied

Hi Milly, this is so lovely to hear. Rav is definitely a Kensington local! All the best with your new home.

5/5

View Agents
Buyer

Marsh & Parsons 5 stars !

As a first time buyer, I was naturally nervous. David Mendel has been totally fantastic and reassured me every step of the way. I am now the most delighted homeowner in London!! I cannot recommend a more flawless service, that was so kind, responsive, warm and professional!

Alexandra · 19 June 2017

5/5

View Agents
Buyer

It was an absolute pleasure to deal with Rav Sagoo.

At the viewing Rav was very welcoming, knowledgeable about the house, polite, professional, charming and straight forward. During the 2 weeks from the viewing to exchange of contracts Rav stayed in the loop and was always available to help resolve any issues.

John · 5 December 2016

5/5

View Agents
Seller

Sale at last after ages with other agent

The enthusiastic and professional team brought viewers from all their 5 agencies in the area so I was immediately impressed by the wide net of potential buyers. My lovely Kensington house had been on the market with another agent for some time and no-one could think why it had not sold. Laura found, charmed and showed the buyer and David Mendel sealed the deal, impressively. I am grateful to all in the Kensington Office of Marsh and Parsons.

Jennifer · 13 April 2016

5/5

View Agents
Tenant

Expert tour of W8 properties

I found my current flat in W8 through Marsh & Parsons. My agent, Alice Midgley, took me on a expertly curated tour of W8 properties. She has extensive knowledge of and experience in the area. I was very impressed by her professional efficiency throughout the process, not to mention that she's incredibly friendly. The agency handled all the paperwork with precision and speediness. I'd highly recommend seeking Marsh & Parsons' help in finding your next home!

Coco · 1 August 2016

5/5

View Agents
Tenant

Renting our new home

Me and my wife were very pleased with the speed and attention to detail demonstrated by Alexandra Ball during our search for a new home. She proved to be highly efficient in all interactions between ourselves and the landlord making the entire process much easier and faster. We highly recommend her professional work and we are very happy with the end results.

Pedro · 18 May 2018

5/5

View Agents
Tenant

Great service by Alexandra Ball

We have had a perfect experience with Alex. She was very quick at showing the properties we wanted to check out, very well organized tours to view the house and good advice. Alex has also helped us getting the lease secured with the landlord. She has been most responsive all along and has replied to all our questions very quickly.

Marie · 4 August 2017

5/5

View Agents
Tenant

Fantastic persinalized service

I had been searching for a property and experienced poor service from many company agents. I came in contact with Alex Bell who was amazing. Her professionalism was impeccable, and she really went that extra mile to get me into my chosen flat. Would certainly rev omen dealing with her if your in the process of moving.

Margaret · 30 September 2016

5/5

View Agents
Tenant

EXCELLENT SERVICE AND HIGHLY RECOMMENDED

I would like to say a big Thank you to Ms. Alexandra Ball for all the help she gave me in finding my new home.. Alex, you are the best !!! Good Luck and keep up with your good works. Susan

Susan · 15 May 2017

5/5

View Agents
Buyer

David Mendel review

David Mendel provided an excellent service on behalf of M&P. Was seemingly transparent, provided helpful guidance, and provided information even after the sale

Amy · 13 April 2016

5/5

View Agents
Seller

David Mendel provided excellent service on the sale of my property

Excellent, pragmatic advice in a challenging market. Personable manner. Actively solved issues to help close the

Christine · 10 February 2017

1/5

View Agents
Buyer

Rating only, no written review.

Pete · 18 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Marsh & Parsons

How many reviews does Marsh & Parsons have?

Marsh's Kensington office has 22 reviews across two platforms: 4 on Facebook, 18 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Marsh & Parsons's rating?

Marsh & Parsons is rated 4.6 out of 5 across all 22 reviews, checked 9 October 2026.

What do sellers say about Marsh & Parsons?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Donald wrote: "David Mendel did an excellent job in selling our apartment in Kensington in an uncertain market. The challenges of the market and communicating with a buyer ..."

What do buyers say about Marsh & Parsons?

7 reviews from buyers, rated 3.9 out of 5 on average. For example, Eric wrote: "Good service in all departments of the transaction from Marsh & Parsons and specifically from Rav Sagoo, the agent from M&P that supported the whole transaction ..."

What do tenants say about Marsh & Parsons?

6 reviews from tenants, rated 5.0 out of 5 on average. For example, SB wrote: "Marsh & Parson's and especially Alice Midgley have been great through the entire process of finding a flat in London. I am new to the city (and country) and was ..."

Where is Marsh's Kensington office?

Marsh & Parsons, 9 Kensington Church Street, Kensington W8 4LF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.