Marsh & Parsons reviews

★★★★★ 5/5

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Don't go anywhere else

I cannot rate Marsh & Parsons in Tooting highly enough. Rather jaded after poor service and experiences with both an online agent and another local agent when trying to sell my property, it was reassuring and a relief to work with John-Paul and his team who delivered on all fronts. Their proactive approach working with other local branches of Marsh & Parsons generated frequent viewings with weekly updates and throughout the sale process they were efficient and professional as well as helpful and supportive, responding promptly to queries and working hard to keep all parties informed.. I only wish I had gone to them in the first place.

E · 5 November 2017

★★★★★ 5/5

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Professional and determined

I decided to sell my house in a somewhat ambiguous market time (post brexit and including the summer months). From the offset the team at Marsh and Pearsons were professional, attentive and well informed (without being overly pushy). John Paul and the residential sales team never wavered in their concerted efforts to introduce an impressive number of potential buyers to my property and kept me updated regularly. Once I had accepted an offer, Natasha and John Paul totally rocked the communications with both sets of solicitors and pushed politely but firmly for things to move as quickly as was possible towards a completion date. This experience has restored my faith in the Estate Agency profession. A job well done- thank you!

Lynne · 21 September 2017

★★★★★ 5/5

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Hard working and always professional

Recently sold our house in Tooting with Marsh and Parsons. They knuckled down, put the hours in, brought in 25 viewings in 3 weeks, and agreed a sale at a great price. The market was pretty tough at the time, friends of ours placed their house on the market 3 times and had no success. Once the sale was agreed we had problems in the upper chain which they helped to resolve. Part of the reason for writing this review is the stark contrast between the estate agents we were buying from, compared to how professional everyone at Marsh and Parsons is. Due to problems with the upper chain, it might have been more appropriate to let the sale of our house fall through. The contract would have expired with Marsh & Parsons and they would have lost the sale. Estate agents don't have the best image so we were worried Marsh and Parsons would force us down the sale route, but they didn't, they helped us where they could and made a bad situation feel much less pressured. If the sale had fallen through I'm confident in saying that we would have renewed the contract with them anyway.

Ian · 5 June 2017

★★★★★ 5/5

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Great Service Above and Beyond The Call of Duty

I had the pleasure of dealing with the Marsh & Parsons, Tooting branch as a buyer and I can only say they have been the best estate agents I have ever, dealt with . They are knowledgeable about the Tooting property market, highly competent hard working,, trustworthy and above all thoroughly nice people. If you are thinking of selling in Tooting I couldn’t think of a safer pair of hands to handle your property. I personally dealt with Jean-Paul Burrough the branch manager and David Stafford,one of the senior negotiators now at M&P’s Brixton branch. Both David and Jean-Paul were very friendly and courteous, I’m blind and they were happy to accommodate my requirements in helping me find the right property, they understood very quickly exactly what I was looking for and I knew when they contacted me there would always, be a property of interest, unlike many of their local competitors M&P don’t try and fob you off with any old property. I made an offer on one of M&P’s properties and that is when they came into their own, in contrast to all the other estate agents in the chain, including my own selling my property, they were in continual contact keeping me up-to-date on developments and thanks to their initiatives kept the chain together when the other agents had given up quickly. David's perseverance with the chain was endless and his work throughout the whole process, was in my mind, beyond the call of duty. When David was on holiday, Jean-Paul seamlessly took over and the liens of communication remained open. In addition their in depth knowledge and experience of the property market was evident as they provided sound advice at every stage of the process I have no hesitation recommending Marsh & Parsons as the best estate agents in Tooting., whether you are selling or buying you should make them your first call..

GD · 22 February 2017

★★★★★ 5/5

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Marsh & Parsons what a refreshing and delightful experience..

Marsh & Parsons what a refreshing and delightful experience dealing with you. You have by far set the bar in our area and have reminded me of the value and role of the modern day estate agent after some recent bad experiences elsewhere. You were incredibly professional and at the same time very friendly and helpful. You managed viewings with care and consideration, you found me the perfect buyer, negotiated with utmost integrity and then you took all of the burden of the conveyancing process out of my hands - chasing and communicating proactively throughout. I would thoroughly recommend to anyone looking for an outstanding service.

Emma · 9 June 2016

★★★★★ 5/5

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Excellent experience - would highly recommend

We sold our flat through the Tooting Bec Marsh and Parsons Office in May 2016. The service provided from the initial valuation through to the completion of the sale was excellent. John-Paul and David were very helpful and knowledgeable - they provided sound and honest advice which really helped drive the sale smoothly to completion. The initial valuation they provided was realistic and our flat sold above the asking price (thanks to David's excellent negotiation skills). I'd recommend the Tooting Marsh and Parsons to anyone looking to sell in the area.

Rachel · 27 May 2016

★★★★★ 5/5

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Very professional and easy to communicate with

We recently sold our property through M&P. They were the third agent we instructed, and despite being the furthest branch from the property, were able to source much more (and better) viewings. Once the offer was accepted, the communication and experience was extremely professional. Particular thanks to Tash & John-Paul.

Edy · 7 August 2016

★★★★★ 5/5

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Great service

Working with Marsh and Parsons Tooting made what became a very difficult selling situation a much less painful experience than it might have been otherwise. My agent was proactive and kept me well-informed throughout both the showing and exchange process. I would definitely use them again.

Heather · 2 November 2016

★★★★★ 5/5

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David did a great job!

We came across some obstacles along the way. However Marsh and Parsons in Tooting were great at getting our property back under offer quickly and worked really hard. David did a fantastic job getting it across the line so a big thank you.

Anonymous · 13 July 2016

★★★★★ 4/5

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Kept sale on track despite contentious issues

The sale of our flat had some protracted legal issues, which ruffled feathers on both sides. John Paul and his team did a great job soothing frayed tempers and ultimately keeping the sale on track.

Clare · 5 February 2017

★★★★★ 5/5

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A very positive experience with M&P Tooting

It was actually their Brixton branch that found the buyer, supporting their claim at the outset that the property would be promoted from branches beyond Tooting. To be honest I had thought that was just sales talk, but the end result proved me wrong. Viewing levels were healthy, and feedback was excellent. So many agents are terrible about keeping client;'s informed, so this was a big factor for me. An individual mention for David at the Brixton branch for his professionalism throughout, and his skill in persuading buyers searching outside the area to come and view the property. It's that sort of knowledge and skill that differentiates good traditional agents from the plethora of cheap online only agents that are available.

Christopher · 25 September 2017

★★★★★ 5/5

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Efficient, professional and honest

M&P sold my house in uncertain market conditions. They were extremely efficient, always providing feedback from prospective buyers on a daily basis along with a weekly round up of the state of the market and viewing levels. I never felt forgotten. They always had time for me to discuss anything I was concerned about. They were professional, honest and supportive at all times. After a buyer was found, they provided an open channel between buyer/seller and their respective solicitors to facilitate a smooth transaction. They are everything an estate agent should be but sadly seldom are. I would not hesitate to recommend them.

TD · 18 August 2017

★★★★★ 5/5

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Tooting Branch of Marsh and Parsons Sales Team Recommendation

The team at the Tooting branch of Marsh and Parsons successfully sold my property near to Tooting Bec tube station in April of 2017. Right though the process, from the initial evaluation though to handing the keys over on the day of completion, the whole team were very professional, offered excellent advice at a number of stages along the process, and kept me up to date at all times. Selling or buying a property can be a stressful time to say the least, but the team at Marsh and Parsons did everything they could to make the process run as smoothly as possible, resulting in an excellent outcome. In summary, I would recommend the sales team at the Tooting Branch of Marsh and Parsons wholeheartedly

Robert · 1 May 2017

★★★★★ 5/5

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Sale of property in Tooting

Dear Martin and John-Paul, We just wanted to say a big thank you for all your help in selling our property. We have been delighted with the way it has been managed and will certainly pass the word round. I am sure you will have no trouble in establising yourselves in Tooting. Many thanks again and kindest regards, Adam and Jen

Adam · 17 April 2016

★★★★★ 5/5

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Potentially difficult sale very professionally managed!

For a variety of reasons the sale of my late father's house in SW17 was potentially as complicated as they come. We were steered through the various issues with expert guidance and completed last week. Thank you!

John · 15 September 2016

★★★★★ 5/5

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John Paul Top man with the best team

J Paul, does not the let the grass grow under his feet . Constantly working towards a quick and smooth sale of our property Excellent work with his great team. Mr J D Fisher

John · 15 October 2016