Every review we hold for the Earls Court office, from every platform, shown as written. First names only.
★★★★★ 3/5
FacebookExcellent experience with Ian B of Marsh & Parsons. Good advice, strong execution and delivery. I particularly liked the weekly calls and updates. Also the capacity to delegate to others in the team when Ian was not available was smooth and very efficient. Thanks, Nicolo & Justine Magni
Justine · 30 March 2015
Agent replied
Dear Nicolo & Justine, thank you for finding time in your busy schedule to write a few choice words. The review has been very well received and is greatly appreciated. Good luck with the search for a house in The Hamptons. Best wishes, Ian
★★★★★ 5/5
FacebookGreat service from beginning to end! Professional, friendly, effective and always there when you need them. Ian and his team did a fantastic job on keeping up the spirit even when things were not going as expected - but eventually they did =) I would say that You have been an excellent estate agent throughout this difficult transaction - always calm and composed, ready to help in any way, and you always kept me informed. I would definitely recommend Marsh & Parsons - a great agency!!
Cecilia · 27 March 2015
★★★★★ 5/5
FacebookGreat experience with Charlie at this office. I have been buying properties for clients for many years, and this most recent purchase was handled with professionalism and great care. There were many elements to this sale: multiple agents, tenants, non refundable deposit etc... All handled perfectly well. Very happy with this purchase, and happy to recommend them.
Nicholas · 2 June 2015
★★★★★ 5/5
View AgentsExcellent service
Ian Barrett and his team performed at the highest standard. Despite an unsuccessful exchange, the team chased other buyers and got us a bidding war within weeks of losing the original bidder. They followed through with the new buyer in a thorough but professional way up and until exchange. Great choice, would definitely hire them again!
RS · 14 September 2015
★★★★★ 1/5
View AgentsAn appaling lettings and management service
This agency:
Talked up the tenants (on same day alternative offer received from another agent), turns out one of them was brother to Marsh and Parsons employee.
Over eight months, this agent never visited the property once, despite alert/evidence that there was an illegal cat and extra tenant present for the entire period.
Allowed the flat to be left in a squalid and uncleaned state and still never visited the flat.
Misrepresented to the landlord the procedure for recovery of landlord payment for remedial works and obtained grossly over-inflated estimates for work.
Refused to repay 5% management fee for the eight months fees (approx. £800) to landlord despite nil management.
The landlord is still some £1000 out of pocket for repairs to decoration/cleaning/joinery/lighting and if also include that carpets had to be replaced in entirety because of cat excrement (because the stains could not be removed by cleaning) then the landlord is out of pocket £4000.
Judy · 8 October 2017
★★★★★ 5/5
FacebookDefinitely the best agency we went through. They are really efficient, friendly, and have a lot of choices. Even more, really good negotiator on both sides, vendor and buyer. After 1 year of research, in only one month it was done with Marsh and Parsons !
Virginie · 13 March 2015
Agent replied
Thank you for your kind words Virginie. Enjoy the flat. James
★★★★★ 5/5
FacebookGreat service all round. Professional, honest advice and quick to respond, I cannot recommend the M and P's team at Earls Court enough. Hats off to Ian, James and all the team. MC
Mark · 25 March 2015
Agent replied
Hi Mark, thank you for the fantastic feedback. It is very much appreciated. You and your family were an absolute pleasure to work with and above all, patient! Thank you again. Best Ian
★★★★★ 5/5
View AgentsReview for Ian Barrett
Great initial advice, good local knowledge, long breath in a slow market, very good presence during execution ( very helpfull and flexible).
Ian makes the difference with other real estate agents
Will definitely come back to him personally if we have another real estate project
Marc · 24 August 2015
★★★★★ 5/5
View AgentsCan't praise Lee from Marsh and Parsons highly enough
Lee has assisted my client and I secure a fabulous flat. He is a pleasure to deal with and extremely professional
Miranda · 9 June 2015
★★★★★ 5/5
View AgentsHard working team
The team were truly dedicated to making the sale as smooth and speedy as possible.
Arturo · 17 June 2015
★★★★★ 5/5
View AgentsGreat hardworking team!
Rating only, no written review.
Candice · 8 September 2015
★★★★★ 5/5
FacebookRating only, no written review.
Kat · 26 September 2013
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
