Every review we hold for the Tufnell Park office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJames has been excellent throughout our property search. He is proactive in identifying suitable properties, takes the time to ask the right questions to understand our requirements, and is always upfront and honest in his advice. His communication has been professional and responsive, making the entire process smooth and stress-free. I would highly recommend James to anyone looking for a knowledgeable and trustworthy letting agent.
Lui · 16 August 2026
Agent replied · 23 August 2026
Dear Lui, We really appreciate you taking the time to leave such lovely comments about James. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleAlexandra Ciolan from Marsh & Parsons has been amazing. As a first-time renter I was feeling quite stressed about securing a flat, but Alex was always quick to respond to any queries, kept me informed throughout the process and helped negotiate a move-in date that worked best for us. I would highly recommend Marsh & Parsons to anyone looking to rent in the area. Thanks Alex!
Oliver · 9 August 2026
Agent replied · 23 August 2026
Dear Oliver, Thank you for your kind comments regarding Alexandra and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleI have had a lovely experience working with Billy from Marsh & Parsons. Billy is extremely professional, committed and flexible. Billy has been great at tailoring my viewings to what works best for me and has provided a whole range of options. He is really great to work with and really has made the process of looking for a house as easy as possible. I highly recommend Billy to anyone looking for a reliable, accommodating, and dedicated real estate agent and would definitely work with him again.
Tilly · 23 March 2026
Agent replied · 13 April 2026
Dear Tilly, Thank you for your kind comments regarding Billy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleNatalia was so lovely, she took the time to show us a place multiple times. She was super communicative and prompt with her responses. Really appreciated her support in trying to help us find our new place!
Jennifer · 2 August 2026
Agent replied · 23 August 2026
Dear Jennifer, We really appreciate you taking the time to leave such lovely comments about Natalia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleScarlett was incredibly professional, kind and helpful in our pursuit of finding a new home. Not always, but some of the time I’ve found agents to be too pushy or not listen to my needs for a home but never found this with her, will be back next time we’re on the market
Lucy · 23 March 2026
Agent replied · 13 April 2026
Dear Lucy, Thank you for taking the time to leave a wonderful 5 star Google review. Scarlett will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleSold my property through Marsh & Parsons. Excellent Agents! Very prompt & efficient. I highly recommend Selling your property through them. Natalia was Super & extremely helpful. Martin was great and very efficient too *****AH
Angela · 26 July 2026
Agent replied · 23 August 2026
Dear Angela, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleAlexandra has been very responsive, professional, and accommodating throughout our communications. She has made the process straightforward and has been helpful in answering our questions. We appreciate her support and would happily recommend her.
Takumi · 23 July 2026
Agent replied · 23 August 2026
Dear Takumi, Thank you for your kind comments regarding the Camden team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleI do not sweat under pressure, nor am I known to queue for viewings on a Saturday morning. That said, Scarlett was impeccably persistent every email was diligently followed up, every call promptly returned, and every brochure thoughtfully dispatched. She ensured the entire process was seamless and entirely free of stress.
Andy · 13 March 2026
Agent replied · 13 April 2026
Dear Andy, Thank you for your kind comments regarding the Camden team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleNatalia was extremely helpful, friendly and professional at all times when searching to buy a property. She was knowledgeable during viewings and always offered to find answers to any additional questions we had. Although we didn’t find the right property with Marsh & Parsons, I’d recommend Natalia’s services without hesitation!
Grace · 13 March 2026
Agent replied · 13 April 2026
Dear Grace, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley
★★★★★ 5/5
GoogleI recently completed a property sale through Marsh & Parsons and was very happy with their service. Especially Rishi Singh was extremely helpful and patient.
John · 23 July 2026
Agent replied · 23 August 2026
Dear John, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleScarlett and her team provided an excellent, professional service in sourcing new tenants for us and made the whole process very smooth.
Bruno · 23 July 2026
Agent replied · 23 August 2026
Dear Bruno & Angela, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleI had an excellent experience working with Natalia King from Marsh & Parsons. Natalia is extremely professional, attentive, and genuinely committed to understanding her clients’ needs. She carefully listened to my home search criteria and …
Remi · 13 March 2026
Agent replied · 13 April 2026
Dear Remi, We really appreciate you taking the time to leave such lovely comments about Natalia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleAlex is in the process of helping us find a flat and is super efficient and organised!
Gruff · 23 July 2026
Agent replied · 23 August 2026
Dear Gruff, Thank you for taking the time to leave a wonderful 5 star Google review. Alex will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleAlex was really easy to talk to and I appreciated her direct attitude. She was also really quick about answering any questions I had and was easy to reach. Also helpful in explaining the market to me.
Amy · 13 February 2026
Agent replied · 13 April 2026
Dear Amy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley
★★★★★ 4/5
GoogleScarlett was helpful and kind through the process. She efficiently managed the viewings, followed up the right amount, was a good experience to work with her.
Nihaar · 30 March 2026
Agent replied · 13 April 2026
Dear Nihaar, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma
★★★★★ 5/5
GoogleLast time I rented anywhere was over a decade ago in Manchester, so I was a bit intimidated by the prospect of entering the cut-throat world of renting in London. Fortunately, it was Gyan that answered the phone, and we couldn’t be happier with the service he provided. Gyan took the time to find out exactly what was important to us and only sent us details of properties that were the right fit, which really helped as we were both working full-time and based in Manchester meaning time was at a premium. Gyan’s communication was great throughout via phone, email and Whatsapp depending on the situation. Viewings were always on time and very professional. The standout for us was that Gyan was infinitely patient and never too busy to answer our queries.
Daniel · 21 April 2024
Agent replied · 20 June 2024
Dear Daniel, Thank you for your kind comments regarding Gyan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I have been looking for a place to rent in London over the last 2 months and have contacted COUNTLESS estate agents in the process of trying to find somewhere, majority of which never responded but Marsh and Parsons have been wonderful!! (Especially Alice who had reached out regularly!!) Amazing staff who are genuine and don’t feel like they’re just trying to push a sale - it feels like they actually care which is a breath of fresh air. We didn’t end up finding a place via Marsh and Parsons but I honestly couldn’t recommend them enough, throughout the search process they have truly been lovely. Thank you again Alice!!!
Matea · 21 April 2024
Agent replied · 20 June 2024
Dear Matea, It’s great to hear that you have had a brilliant experience with our Camden office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleGyan is probably the nicest and most attentive agent I’ve ever come across in my flat search history. He really takes the time to listen to your requirements/budget etc and actually takes note of it all. I’ve dealt with many agents in the past who just send you whatever they’ve got- but Gyan is much more bespoke and really wants to make sure you find your perfect home. He remembers all the small things that make such a difference. Although I found a new place elsewhere, I’ll be sure to reach out to him if I ever need to move again. I’m gutted he’s not my agent now! Thanks for your help.
Charlotte · 22 March 2024
Agent replied · 20 June 2024
Dear Charlote, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleScarlett was extremely helpful and cheerful throughout the process. She was responsive, proactive, and attentive to our requests.
Elizabeth · 13 March 2026
Agent replied · 13 April 2026
Dear Elizabeth, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
GoogleGyan was very helpful in both understanding our requirements and in advising us on a plan for moving at the time we wanted to move at. While we're not looking to move just yet, it's nice knowing he'll be looking out for properties we would like and will get in contact with us again closer to the time with details of these.
I felt he engaged positively and concerned himself with brokering good relationships between landlords and tenants.
Dominic · 21 February 2024
Agent replied · 20 June 2024
Dear Dominic, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gyan, and do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team.
★★★★★ 5/5
GoogleWe’ve had a really positive experience working with Rishi Singh for the purchase of our flat. Having had some negative experiences with a previous estate agent, I can say that Rishi has been an absolute pleasure to work with throughout the entire purchase process.
Rishi has shown a high level of professionalism at all times and has been consistently quick at returning our calls and emails. I really appreciated that he regularly checked in with us about the progress of the flat purchase. He was prompt to contact the seller and their solicitor to find out further information about some delays.
We’ve been lucky to have a smooth purchase (thankfully no Japanese knotweed this time round!) but had anything serious come up, I’ve no doubt that Rishi would have handled it well.
Thank you Rishi!
Beth · 1 December 2023
Agent replied · 31 December 2023
Dear Beth, We really appreciate you taking the time to leave such lovely comments about Rishi. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleGyan was super friendly, helpful and nice. He is a natural problem-solver and knows how to work well with people. He is great on following up and always has a friendly tone and a professional appearance. My friend Olivia and I were looking for a flat and it was great to be taken seriously as a younger sharer couple and Ryan most definitely did. I wish him all the best in his future career developments! He has been of great help to us, and I am sure he will help many more people find their perfect flat
Lorra · 24 October 2023
Agent replied · 28 October 2023
Dear Lorra, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleI have been dealing with Mr Rishi Singh at Marsh and Parsons while attempting to purchase an apartment. Unfortunately the sale / purchase did not materialise due to the sellers for whatever reason taking the property off the market. Mr Singh was always professional, helpful and courteous in my dealings with him. Communication was good with prompt response to queries. He gave the impression that nothing was too much trouble / effort.
Howard · 21 February 2024
Agent replied · 20 June 2024
Dear Howard, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley, Customer Relations Team.
★★★★★ 5/5
GoogleWe recently purchased a flat through Marsh & Parsons and were very pleased with our experience. Our agent, Rishi, was attentive and helpful throughout the process without being pushy.
Rishi was always prompt in communicating with the seller for us, resulting in successful negotiations and a very smooth purchase. He even took time out of his day to let us take photos of the property between exchange and completion, so that we could send them to the RSPCA for a prospective adoption.
The adoption was successful and we now have two beautiful dog companions thanks to this act of kindness. Thank you so much!
Jess · 30 June 2023
Agent replied · 30 July 2023
Hi Jess, thank you for taking the time to leave this positive review!
We're over the moon that you are happy with your experience with us. Rishi and the rest of the Camden & Tufnell Park team will be delighted.
All the best,
Marsh & Parsons.
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