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Marsh & Parsons reviews

★★★★★ Excellent

290 reviews across 2 platforms

35 Maida Vale, Little Venice W9 1TP

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Marsh's Little Venice office at 35 Maida Vale is rated 4.8 out of 5 across 290 reviews on two platforms, including 284 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Marsh won in 2026. Checked 9 October 2026.

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4.8 / 5

284

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

This office

Reviews may appear on more than one platform.

About Marsh Little Venice

Situated on the edge of the West End, nestled between St John's Wood and Notting Hill, our Little Venice Estate Agents Office is located on Maida Vale itself, moments from the Grand Union Canal and Warwick Avenue. As one of London's prime residential areas, Maida Vale and Little Venice offer everything from beautiful period buildings, including striking white stucco fronted houses and imposing red brick mansion blocks, to the pretty house boats that adorn the banks of the canal. With attractive tree lined streets and hidden, secret gardens surrounding the impressive Victorian and Edwardian buildings, Little Venice and Maida Vale have a rich history including being home to the renowned Maida Vale Studios and London's oldest garden centre while offering an escape from the city via the lush areas surrounding the Grand Union Canal and Little Venice. With numerous well loved cafes, restaurants and boutique shops, Maida Vale also offers convenient access to the M40 via the A40 and good routes to the West End and the City. Additional transport links include London Underground services on the Bakerloo Line and nearby Paddington Station provides easy access to Heathrow Airport via the Heathrow Express.

Awards

Trusted Agent 2026 results for Marsh. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Little Venice office, from every platform, shown as written. First names only.

5/5

Google

We’re selling through Marsh & Parsons this summer and have been pleased with how it’s gone so far. We saw several agents, and Stuart stood out, not just for following up, but for the way he did it. He gave us confidence the sale would be in good hands, which is why we chose them. Once we’d instructed, the turnaround was quick - photography, floorplan, brochure (thanks Sarah!) and the sales team walkthrough all done within days, with viewings booked in before we’d even gone live. James, Anthony and Harriet have run the sales side professionally and efficiently, and got a good number of viewings through in a short space of time. They were also quick to call when a same-day appointment came up rather than sticking to the standard notice, which we were always happy to accommodate. Harriet also helped on our onward search after we mentioned it to Stuart. She sent through suggestions, and having listened to what we were after during a viewing, put forward two more we hadn’t considered. A thoughtful and proactive way to go about it. We’re still going through the process, but on the marketing and sale stage they’ve been good, and on that basis we’d recommend them.

Natalie · 8 August 2026

5/5

Google

Matilda was absolutely amazing at managing the sale process and keeping everything on track. I had a tricky first time buyer, with terrible solicitors and she managed everything through to a successful completion- keeping everyone calm through the process. Thank you and congratulations Matilda

Caroline · 22 July 2026

Agent replied · 22 August 2026

Dear Caroline, Thank you for your kind comments regarding the Little Venice team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Odhran was a great help in our flat search. He was incredibly supportive throughout! Answering all our questions, accommodating viewings, and guiding us through the paperwork with patience and care. Thanks to him, we found the perfect flat for our family. We would highly recommend him to anyone looking for a reliable and thoughtful tenancy agent.

Ksenia · 9 April 2026

Agent replied · 13 April 2026

Dear Ksenia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

We recently let our apartment through Marsh & Parsons and worked with Louie and his team. They were proactive, professional, and kept us well informed throughout. In a challenging market where other agencies struggled, they managed to secure a suitable tenant for us fairly quickly. Overall a positive experience

Gary · 13 March 2026

Agent replied · 13 April 2026

Dear Gary, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Incredible experience with Holly Darby. I’ve never met an agent that truly cares the way she does. Never too pushy and always reaching out with options that genuinely worked for us. I would recommend her to anyone looking in the area. Thank you Holly!!

Francesca · 6 April 2026

Agent replied · 13 April 2026

Dear Francesca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I had a great experience with Fatima Ibrahim. She was professional and friendly and she made the whole process seamless. I also appreciated that she was responsive and answered all of my questions quickly. I highly recommend Fatima for anyone looking for an estate agent.

Mia · 13 March 2026

Agent replied · 13 April 2026

Dear Mia, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley

3/5

Google

UPDATE: Despite an excellent experience with the M&P Little Venice sales and rentals team, the M&P account and tenancy management team has been disappointing, across all interactions. Unfortunately this takes away from a hard working, high performing sales and lettings team. It would be good for M&P to correct that, and avoid the impact on their reputation and customer experience. I had a great experience with Marsh & Parsons, mainly thanks to Ibby Kulovic, who showed excellent professionalism, responsiveness, agility and communication skills while helping me find my new home. I would highly recommend and be returning to M&P for my future needs, thanks to Ibby and his excellent approach and service.

Eirini · 16 March 2025

Agent replied · 30 December 2023

Dear Eirini, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ibby. Please do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Harriett has been super friendly and professional, has gotten back to me when she said she would, organizing viewing around my tricky calendar…

Liz · 1 August 2026

Agent replied · 22 August 2026

Dear Liz, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I had an amazing experience with Nathalia from Marsh and Parsons purchasing my first home. While other agents showed me a bunch of properties that didn't fit the bill and/or tried to convince me that i liked properties that i didnt actually like- Nathalia and her team was different. Her and her team were receptive when I didn't like something and understood my reasonings/needs for my first home. Nathalia ended up finding me the perfect place. and was so communicative through the process. She is so quick to respond to messages and always willing to go the extra mile. She never made me feel pressured even in a high pressure offer situation but instead offered expertise. I really trust her and her team and think she would be a great pick for anyone looking for their first home!

Maria · 18 December 2024

Agent replied · 25 December 2024

Dear Maria, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley

5/5

Google

Alex Lessios was great to work with. From the first viewing he was professional, honest, and really understood what I was looking for. Communication was always quick and clear, and he guided everything smoothly without any pressure. He made the whole process much easier highly recommended!

Theo · 13 December 2025

Agent replied · 13 April 2026

Dear Theo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Hayley

5/5

Google

Harriet was very friendly, informative and helped me as a first time buyer feel comfortable with my first viewings. Would highly recommend

Brandon · 22 June 2026

Agent replied · 22 August 2026

Dear Brandon, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley

5/5

Google

I had the pleasure of working with Fabiola Adams as my estate agent, and I couldn’t be more impressed. From start to finish, her expertise and dedication were evident. She has an exceptional eye for detail and took the time to understand exactly what I was looking for, guiding me through each step with clear, honest advice. Her knowledge of the market and commitment to finding the best options made the entire process smooth and stress-free. I highly recommend Fabiola to anyone in need of a reliable, skilled estate agent, she truly goes above and beyond for her clients.

Valentina · 18 November 2024

Agent replied · 25 December 2024

Dear Valentina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley

5/5

Google

I just wanted to share my appreciation for the professionalism and smoothness of the entire process at this estate agents. The viewing experience has been fantastic, and I felt well-supported every step of the way. Special thanks to Shauna, who showed me around the property. Her clarity, insight, and warm attitude truly made a difference and helped me feel at ease, especially as a first-time renter. I genuinely enjoyed the experience, thanks to her thoughtful guidance. Thank you once again for the excellent service!

Sophia · 18 November 2024

Agent replied · 9 December 2024

Dear Sophia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Shauna. Please do not hesitate to contact us again. Kind regards, Lesley

5/5

Google

I've been working with a few different M&P offices to find an apartment, and Shauna has truly been a star among them. Her genuine care for her clients shines through in everything she does, it's clear she’s deeply invested in helping people find not just any place, but the perfect home. If you’re looking in the area, I can’t recommend Shauna enough. She’s the kind of agent who brings heart to the process and makes the search feel exciting and meaningful!

Marina · 9 November 2024

Agent replied · 9 December 2024

Dear Marina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley

5/5

Google

Absolutely thrilled with my experience at Marsh and Parsons Little Venice, especially thanks to Alex Lessios! From the moment I reached out, Alex was incredibly attentive and knowledgeable. He took the time to understand my needs and preferences, guiding me through the entire property search process with professionalism and genuine care. Alex was always available to answer my questions and provided valuable insights about the local market. His dedication and commitment to finding the perfect home for me made all the difference. I felt supported every step of the way, and his communication was top-notch.

Angeliki · 3 November 2024

Agent replied · 9 December 2024

Dear Angeliki, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alex. Please do not hesitate to contact us again. Kind regards, Lesley

5/5

Google

I recently had the pleasure of working with Roy Khan , and I couldn't be happier with the experience. From the beginning, he was not only incredibly honest and straightforward but also extremely knowledgeable about the rental market. He brought both expertise and integrity to their work, which set my mind at ease from the outset. He also guided me through the entire process, providing valuable insights on market trends, property pricing, and tenant selection. Their advice was spot-on, and thanks to their expertise, my property was rented out quickly and at a fair price. They were transparent about all aspects, including fees and expected timelines, and kept me informed at every stage, which made everything run smoothly. If you're looking for an agent who truly cares about your property and offers a professional, honest approach, I highly recommend Roy and his team. They took the stress out of renting my property, and I’m confident it’s in good hands.

Oli · 3 November 2024

Agent replied · 10 November 2024

Dear Oli , We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley

5/5

Google

Harriett was a pleasure to work with, she has been very professional and communicative throughout.

Marcus · 1 August 2026

Agent replied · 22 August 2026

Dear Marcus, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

We had an incredible experience with Sanah while securing our new home. She made the entire process effortless and stress-free from start to finish. Her responsiveness and dedication were exceptional, always being available to answer our questions and provide guidance, no matter the time of day. Sanah's expertise and personal touch gave us peace of mind throughout, and we truly appreciated her support in finalizing everything smoothly. If you’re looking for a professional, attentive, and efficient estate agent, we highly recommend Sanah.

Hajrah · 8 October 2024

Agent replied · 22 October 2024

Dear Hajrah, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sanah. Please do not hesitate to contact us again. Kind regards, Lesley

5/5

Google

Odhrán has been fantastic in helping us with our lettings search. He went above and beyond to be in touch frequently and with some great options we wouldn’t have previously considered. He really listened to our requirements to narrow down our search unlike some agents who just ‘throw to the wall and see what sticks’ even to the point he’d double check accessibility for our elderly dog! Will definitely be speaking to him first when we’re on the search again.

Bianca · 13 March 2026

Agent replied · 13 April 2026

Dear Bianca, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Odhrán. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

I recently worked with Ibby Kulovic while searching for a new rental property in London, and the experience was fantastic. He was professional, proactive, and always available to answer any questions I had throughout the process. Ibby listened carefully to my requirements and showed me properties that were a perfect fit, making the entire search efficient and stress-free. What stood out the most was his attention to detail and willingness to go the extra mile, ensuring that all aspects of the letting process were handled smoothly. From negotiating terms to keeping me updated on progress, Ibby provided clear communication and expert guidance, which made me feel confident in my decisions. I highly recommend Ibby Kulovic to anyone looking for a reliable and dedicated professional in the lettings market. He truly made the whole experience enjoyable and hassle-free.

Yana · 22 September 2024

Agent replied · 22 October 2024

Dear Yana, Thank you for taking the time to leave a wonderful 5 star Google review. Ibby will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Had a banging time with Odhran and his tailored expertise in the real estate industry. His charisma coupled with his cheer confidence is sure to amaze anyone in his path. From The start of the journey he was just so lovely to speak to and eases my stressed little mind whenever I’m faced with doubt. He has helped me find the perfect home and I don’t know what I would do without him. Definitely invited to the family barbecues!

Ronny · 13 March 2026

Agent replied · 13 April 2026

Dear Ronny, We really appreciate you taking the time to leave such lovely comments about Odhran. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I had an exceptional experience with Fabiola Adams. From the very first meeting, her professionalism and local expertise stood out. They took the time to understand exactly what I was looking for and went above and beyond to find properties that matched my needs. Their deep knowledge of the area made me feel confident and well-informed throughout the entire process. Communication was seamless, and they were always available to answer my questions, no matter how small or what time. Thanks to her hard work and dedication, I found my perfect home in this beautiful area. I highly recommend Fabiola to anyone looking to buy in the area.

A · 13 August 2024

Agent replied · 27 August 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

I am delighted to share my positive experience with Marsh & Parsons and especially, Senior Sales Consultant - Fabiola Adams. Her professionalism and great expertise in the real estate market have been evident throughout our day to day discussions. Fabiola’s professional advice and hard work made a great impact on me willing to accept the offer from a buyer. I highly recommend her to anyone seeking reliable and knowledgeable support in the property sector. I also dealt with James Chew who always willing to make things work and maintain a positive client relationship. Well done! In general, I am happy with the service provided to me. Thank you!

Valeria · 13 August 2024

Agent replied · 27 August 2024

Dear Valeria, We really appreciate you taking the time to leave such lovely comments about Fabiola. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team

5/5

Google

Had a wonderful experience with Kellan finally getting a studio flat after months of looking. Though I was still away in my home country when I was looking for a place to rent, from the get-go, Kellan was really responsive in getting in touch and immediately offering to arrange a viewing which was very accomodating to me not being physically in London yet. Through the whole process, Kellan was also actively following up and clearing up any concerns I had regarding the offer, the contract, and the payment so all went smoothly. Would definitely recommend Marsh & Parsons, especially working with Kellan.

Addina · 28 July 2024

Agent replied · 27 August 2024

Dear Addina, Thank you for your lovely words and for leaving a 5* review. We are delighted that you had a great experience with us and the team in our Little Venice office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team

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Questions about Marsh & Parsons

How many reviews does Marsh & Parsons have?

Marsh's Little Venice office has 290 reviews across two platforms: 284 on Google, 6 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Marsh & Parsons's rating?

Marsh & Parsons is rated 4.8 out of 5 across all 290 reviews, and 4.8 out of 5 on Google from 284 reviews, checked 9 October 2026.

Has Marsh won any awards?

Yes. In The Trusted Agent 2026 awards: Marsh, Little Venice won Gold; Marsh, Balham won Gold.

Where is Marsh's Little Venice office?

Marsh & Parsons, 35 Maida Vale, Little Venice W9 1TP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.