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Marsh & Parsons reviews

★★★★★ Excellent

290 reviews across 2 platforms

35 Maida Vale, Little Venice W9 1TP

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Marsh's Little Venice office at 35 Maida Vale is rated 4.8 out of 5 across 290 reviews on two platforms, including 284 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Marsh won in 2026. Checked 9 October 2026.

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4.8 / 5

284

Reviews on Google

This office

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5.0 / 5

6

Reviews on Facebook

This office

Reviews may appear on more than one platform.

About Marsh Little Venice

Situated on the edge of the West End, nestled between St John's Wood and Notting Hill, our Little Venice Estate Agents Office is located on Maida Vale itself, moments from the Grand Union Canal and Warwick Avenue. As one of London's prime residential areas, Maida Vale and Little Venice offer everything from beautiful period buildings, including striking white stucco fronted houses and imposing red brick mansion blocks, to the pretty house boats that adorn the banks of the canal. With attractive tree lined streets and hidden, secret gardens surrounding the impressive Victorian and Edwardian buildings, Little Venice and Maida Vale have a rich history including being home to the renowned Maida Vale Studios and London's oldest garden centre while offering an escape from the city via the lush areas surrounding the Grand Union Canal and Little Venice. With numerous well loved cafes, restaurants and boutique shops, Maida Vale also offers convenient access to the M40 via the A40 and good routes to the West End and the City. Additional transport links include London Underground services on the Bakerloo Line and nearby Paddington Station provides easy access to Heathrow Airport via the Heathrow Express.

Awards

Trusted Agent 2026 results for Marsh. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Little Venice office, from every platform, shown as written. First names only.

5/5

Google

Odhran Redmond was fantastic with catering to my needs. He was professional, responsive, and made the whole process smooth and stress-free. His knowledge and friendly approach made a real difference, and I couldn’t recommend him highly enough!

Haz · 13 December 2025

Agent replied · 13 April 2026

Dear Haz, Thank you for your kind comments regarding Odhran and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Hayley

5/5

Google

I had an excellent experience working with Roy as my letting agent. From start to finish, Roy was professional, attentive, and incredibly knowledgeable. He made the entire process smooth and stress-free, keeping me informed at every stage. Roy’s attention to detail and dedication to his clients truly set him apart. If you’re looking for a reliable and proactive agent, I highly recommend working with Roy. Thank you for your outstanding service!

Simran · 3 November 2024

Agent replied · 9 December 2024

Dear Simran, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley

5/5

Google

Simply put Marsh & Parsons Little Venice have been phenomenal. Having rented my property in Maida Vale out through another agency over the last few years, working with Alex Lessions and his team has restored my faith in estate agents. They have secured a 2yr corporate rental, been a pleasure to deal with and always available. Professional, transparent and likable, I am very happy to give them the highest recommendation. Thank you I & V.

Imraan · 6 August 2024

Agent replied · 27 August 2024

Dear Imraan, Thank you for your kind comments regarding Alex and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Louie and the team at Marsh & Parsons were extremely helpful, informative, and transparent throughout the process. I’d highly recommend their services.

Mahmut · 13 March 2026

Agent replied · 13 April 2026

Dear Mahmut, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

We had fantastic luck finding our new place thanks to Marsh & Parsons and specifically Ibby! Ibby truly impressed us with his professionalism and has definitely been the best agent we have had the chance to work with. He managed to consider both our needs and the landlord's, resulting in a perfect deal on a fantastic apartment. We were also very happy with how Ibby kept us informed throughout the process. He made sure we always had the latest information and felt empowered to make choices, even outside of regular business hours. Absolutely recommend working with Ibby!

Gonzalo · 21 March 2024

Agent replied · 21 June 2024

Dear Gonzalo, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley, Customer Relations Team

5/5

Google

Belated review, but we had an excellent experience with M&P Little Venice, especially Paul & Kelvin. We had had a bad experience with another estate agency and switched to M&P because we had been told that they were the best performing agency at our price level in the local area. Paul & Kelvin navigated us through the appalling post-Truss market with authority and empathy, and secured a sale. The buyers were inexperienced and Paul & Kelvin held their hands very well, a job made all the more challenging for them because the buyers’ chosen solicitors were incompetent & slow, threatening the transaction several times. Paul & Kelvin kept the transaction alive when everyone’s patience was stretched thin, and we wouldn’t have completed without their doggedness and determination (and good humour!). Would strongly recommend!

Ben · 20 March 2024

Agent replied · 21 June 2024

Dear Ben, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with Paul and Kelvin couldn’t have been any better and the team in our Little Venice office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team

5/5

Google

Sanah H. and Roy K. are the best agents I have ever had in my life! Super professionals, always available and proactive in showing me new properties, and you can tell they really care about their customers. They found a property for me and my partner that was exactly what we needed, and had all the admin sorted out in a matter of hours. Great customer service, thanks Sanah and Roy

Maria · 23 August 2024

Agent replied · 22 October 2024

Dear Maria, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Google

I had an excellent experience with Odhran Redmond at Marsh & Parsons. His service was exceptional, professional, friendly, and truly attentive throughout the entire process. I’ve come across different estate agencies as Im in the process of building my portfolio but this specific experience definitely was the best I’ve had, He made everything seamless and answered all my questions with no hesitation. I highly recommend Odhrán Redmond for anyone looking for a dedicated and knowledgeable estate agent.

M · 13 December 2025

Agent replied · 13 April 2026

Dear M, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Odhran. It makes it all the more worthwhile to the team when their service has been acknowledged Please do not hesitate to contact us again. Kind regards, Hayley

5/5

Google

I had such an amazing experience with Marsh and Parsons , specifically with Sanah. Her deep expertise were shown in the conversations had and her tireless dedication significantly influenced my decision to move forward with the offer presented. She gave very insightful advice and made the entire process smooth for us. I highly recommend Sanah to anyone looking to rent . Thank you for the experience!!

Samsam · 20 August 2024

Agent replied · 27 August 2024

Dear Samsam, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley, Customer Relations Team

4/5

Google

Matilda showed me around a property and managed to strike the perfect balance between professional and personable. She knew the house inside out, answered every question with confidence, and somehow made the whole viewing feel relaxed rather than rushed. If enthusiasm and knowledge sold houses on their own, I suspect I’d already be unpacking boxes. A genuinely pleasant experience from start to finish.

Isabella · 13 March 2026

Agent replied · 13 April 2026

Dear Isabella, Thank you for your kind comments regarding Matilda and your review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

We recently found our new place through Marsh & Parsons, with the tremendous help of Ibby. Ibby is a true professional who was able to balance both our needs and those of the landlord so we could strike a great deal on a great place to live. We also appreciated his approach to communication, as we always felt in the loop and able to make decisions appropriately at any time of day. We wholeheartedly recommend working with Ibby!

Cynthia · 30 November 2023

Agent replied · 30 December 2023

Dear Cynthia, We really appreciate you taking the time to leave such lovely comments about Ibby. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

After one timewaster buyer last year, Stuart worked hard to find a new serious client to get us back on track and achieve a rapid sale. Extremely helpful at the final stages of negotiation where the legal process seems to be particularly unhelpful to clients on both sides. This is where a good agent is worth their weight. Thank you.

Marie-Louise · 23 March 2026

Agent replied · 13 April 2026

Dear Marie-Louise, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

M&P and particularly James Hyland have been very helpful to me in my property search so far. James's been highly responsive, clear and efficient at communicating - you always know where you stand /James answers all questions and is supportive, which is just what you need when looking for a property to purchase for the first time!

Anel · 18 November 2024

Agent replied · 9 December 2024

Dear Anel, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley

5/5

Google

I used several agencies for my flat sale earlier this year and I can safely say that Paul and his team and marsh and parsons were always the most courteous and polite from the start. It has been a pleasure working with them through the process which has taken longer than anticipated (no fault of Marsh and Parsons but rather the tedious managing agents!) but Paul has handled all parties with the upmost care and attention - always quick to respond and always proactive with a solutions based approach. I would not hesitate in recommending them to others in the area and would only use them going forward. Thanks

Nader · 20 August 2023

Agent replied · 30 September 2023

Dear Nader, We really appreciate you taking the time to leave such lovely comments about Paul. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Fatima was absolutely excellent. She knew exactly what our criteria was, efficiently booking in multiple viewings that were all great, the last one being our perfect flat and the one we went for! Fatima was also very friendly and communicative, and was on hand to answer any questions that we had. Finding a place to rent can be stressful - especially in London! - but she made the experience so much easier. Thank you so much, both to Fatima and Marsh & Parsons! Highly recommend.

Victoria · 13 August 2023

Agent replied · 27 August 2023

Dear Victoria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Fatima, and hope we can help again in the future. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

I recently had a very pleasant experience with Marsh & Parsons, and I’d like to thank Ibby for making our search for a new flat an incredibly smooth process. He presented us with a number of options that perfectly matched our requirements, ultimately saving us a considerable amount of time and effort. In addition to his impressive professionalism, Ibby’s attentiveness and responsiveness were truly commendable. He made sure to address all my queries and concerns promptly, keeping us well-informed throughout the entire process. I’d highly recommend him to anyone looking for a trustworthy and dependable estate agent.

Adelina · 13 August 2023

Agent replied · 27 August 2023

Dear Adelina, Thank you for your kind comments regarding Ibby and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

We had an enjoyable experience finding a flat with Marsh & Parsons, particularly with the help of Odhran, who very promptly showed us all the available properties, and gave us invaluable advice during the search. Thanks once again!

Aman · 16 August 2026

Agent replied · 22 August 2026

Dear Aman, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Kelvin! If you’re reading this know that you made my house hunting much easier. He was very responsive, friendly and helpful with my enquires. Definitely took the stress off my shoulders when I needed it. He even advised and showed me around the interesting surrounding spots 🤍 Had to write a review because he made me very happy with the genuine helps and care. If anyone is overwhelmed with your house hunting like I did, Kelvin is definitely the guy to go to. Good luck finding your home ☺️

Hapha · 29 July 2023

Agent replied · 27 August 2023

Dear Hapha, It’s great to hear that you have had a brilliant experience with our Little Venice office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Roy Khan who heads up the Lettings Division for Marsh & Parsons in Little Venice is an ideal partner for anyone looking for exceptional service and support in the property market. Enjoyed working with him from every aspect, he is experienced, insightful, and resourceful, consistently providing excellent counsel underpinned by honesty, integrity and warmth. Highly recommend collaborating with Roy and his team which includes superb agents like Ibby Kulovic as they are clearly committed to providing outstanding service to both landlords and tenants.

Tatiana · 27 July 2023

Agent replied · 27 August 2023

Dear Tatiana, Thank you for taking the time to leave a lovely review regarding Roy and his team. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

I wouldn't normally write a google review for an estate agent, but the service I have recently received, as a long-time landlord, from Roy Khan and his lettings team at M&P Little Venice has been nothing less than exceptional. Used to mediocre to average service from agents over the years, I couldn't recommend Marsh and Parsons Little Venice more highly. It took Roy and his team 24 hours to rent my flat (from key drop off) and just another 24 hours to get the references and agreement signed. Not only did M&P negotiate an increased rent (without me asking) but they also ensured the absolute minimum in vacant period between tenants (3 days to allow for cleaning etc) and a 3 year contract. Honestly, I couldn't recommend these guys more highly - and this is from a seasoned (and somewhat circumspect!) landlord who thought they'd seen it all!

Louise · 27 July 2023

Agent replied · 27 August 2023

Dear Louise, We really appreciate you taking the time to write a google review considering you wouldn't normally. Thank you for your lovely words about the Little Venice team. Please do not hesitate to contact us further. Kind regards, Lesley Alford, Customer Relations

5/5

Google

This is what it’s all about! Quick, efficient and straight to the point! Had a great experience with Marsh & Parsons here in Little Venice and just wanted to give a big thank you to Ibby for really setting the standard of what it means to be an estate agent. Knew exactly what I was in need for, all the specifics and details laid out in nothing but a professional manner. Guided us in the decision making process and mapped out all possible alternatives and solutions to any enquires I had. Seeing the customer service and support given by Ibby Kulovic just makes you appreciate it all a bit more, as this is now lost in what should be the norm of the industry and many industries out there. What an asset he is to the team!

Donik · 23 July 2023

Agent replied · 30 July 2023

Dear Donik, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very good service. All credits to Roy who is very helpful and resourceful and took the trouble to show me around a few properties for rent at the last minute. Saw one that I really like but tough luck losing out an offer to another bidder. Although i ended up signing another tenancy contract with another property in the area (which I actually like more), I have to thank Roy for his professionalism. Would definitely recommend this agency!

Anthony · 2 September 2023

Agent replied · 30 September 2023

Dear Anthony, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Holly was great! Very professional and polite.

Emma · 7 April 2026

Agent replied · 13 April 2026

Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Paul Christian the Head of Sales at the Little Venice office has set a gold standard in modern agency. Too many people fail to appreciate the distinction between average and really great agency - depth of market knowledge, superior customer relationship skills and perceptive insight on the macro view - this is what sets Paul and the team a cut above the rest. I bought my property with them last year and couldn't be happier to recommend.

Victoria · 23 July 2023

Agent replied · 30 July 2023

Dear Victoria, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

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Questions about Marsh & Parsons

How many reviews does Marsh & Parsons have?

Marsh's Little Venice office has 290 reviews across two platforms: 284 on Google, 6 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Marsh & Parsons's rating?

Marsh & Parsons is rated 4.8 out of 5 across all 290 reviews, and 4.8 out of 5 on Google from 284 reviews, checked 9 October 2026.

Has Marsh won any awards?

Yes. In The Trusted Agent 2026 awards: Marsh, Little Venice won Gold; Marsh, Balham won Gold.

Where is Marsh's Little Venice office?

Marsh & Parsons, 35 Maida Vale, Little Venice W9 1TP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.