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Marsh & Parsons reviews

★★★★★ Excellent

290 reviews across 2 platforms

35 Maida Vale, Little Venice W9 1TP

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Marsh's Little Venice office at 35 Maida Vale is rated 4.8 out of 5 across 290 reviews on two platforms, including 284 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Marsh won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

284

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

This office

Reviews may appear on more than one platform.

About Marsh Little Venice

Situated on the edge of the West End, nestled between St John's Wood and Notting Hill, our Little Venice Estate Agents Office is located on Maida Vale itself, moments from the Grand Union Canal and Warwick Avenue. As one of London's prime residential areas, Maida Vale and Little Venice offer everything from beautiful period buildings, including striking white stucco fronted houses and imposing red brick mansion blocks, to the pretty house boats that adorn the banks of the canal. With attractive tree lined streets and hidden, secret gardens surrounding the impressive Victorian and Edwardian buildings, Little Venice and Maida Vale have a rich history including being home to the renowned Maida Vale Studios and London's oldest garden centre while offering an escape from the city via the lush areas surrounding the Grand Union Canal and Little Venice. With numerous well loved cafes, restaurants and boutique shops, Maida Vale also offers convenient access to the M40 via the A40 and good routes to the West End and the City. Additional transport links include London Underground services on the Bakerloo Line and nearby Paddington Station provides easy access to Heathrow Airport via the Heathrow Express.

Awards

Trusted Agent 2026 results for Marsh. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Little Venice office, from every platform, shown as written. First names only.

5/5

Google

I went to view a few properties with Riley and despite not finding something we liked he was determined and consistent in every aspect of the journey. He made the process feel local and light making sure to not waste out time. I highly recommend this branch and Riley himself for an easy rental search

James · 13 March 2026

Agent replied · 13 April 2026

Dear James, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Spoke to a delightful young lady called Harriet who was so helpful and polite. The advice she gave me was excellent and I’ll certainly be calling again when I’m ready to buy. Professional company with professional and knowledgeable staff.

Anna · 22 June 2026

Agent replied · 25 December 2024

Dear Anna, Thank you for your kind comments regarding Harriet and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

I had such a great experience when I was trying to look for a place I was trying to rent. Fatima was the agent that was helping me at the time, she was a tremendous help throughout the process. The agent was helpful with finding properties for a viewing that met my budget and specific requirements.

Ahmet · 28 July 2024

Agent replied · 27 August 2024

Dear Ahmet, Thank you for your kind comments regarding Fatima and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team

5/5

Google

Odhran was amazing and offered great property advice! Good experience overall thanks to him

Sadaf · 13 December 2025

Agent replied · 13 April 2026

Dear Sadaf, We really appreciate you taking the time to leave such lovely comments about Odhran. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Hayley

5/5

Google

I wanted to thank Kellan Sherratt for supporting us on our rental house hunting. He was extremely helpful and did his utmost to show us properties in the area we wanted. He was also very supportive in the negotiations and contract phase. We are ready to move to a new, super nice house. Thank you!

Lays · 28 July 2024

Agent replied · 27 August 2024

Dear Lays, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Lesley, Customer Relations Team

5/5

Google

Matilda showed me some very interesting places. She really inspired me and helped me to see the kinds of places I like and that would make sense for me. I’ve seen quite a lot of properties with different agents and this was a really great experience. Thank you!

Carmen · 6 April 2026

Agent replied · 13 April 2026

Dear Carmen, Thank you for taking the time to leave a wonderful 5 star Google review. Matilda will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

I recently had the pleasure of working with Alex on my home search, and he exceeded every expectation. From day one, Alex wasn’t just an agent, he felt like a dedicated partner who truly cared about helping me find a place that fit my vision. His insights into the local market were nothing short of impressive, and he has a knack for understanding both the big picture and the smallest details. Alex has this incredible ability to listen and intuitively understand what you’re looking for, even when you’re not quite sure yourself. When we discovered a hidden gem, he went above and beyond to make sure I had every advantage in securing it. It was like he knew all the right moves to make without a hint of stress along the way. If you’re looking for someone who brings passion, expertise, and genuine commitment to the table, Alex is your go-to. Working with him made me realize that some people are just born for this. Five stars, without a doubt!

Philippos · 3 November 2024

5/5

Google

Fatima is an exceptional estate agent! She was incredibly knowledgeable, professional, and went above and beyond to help me find the perfect home. Her dedication and expertise made the whole process smooth and stress-free. I highly recommend Fatima for anyone looking to buy or sell a property. Thank you, Fatima, for your outstanding service!

Mayrah · 28 July 2024

Agent replied · 21 June 2024

Dear Mayrah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

When my previous landlord gave me an unexpected 2 months notice I started my house hunting and Fatima from Marsh & Parsons Little Venice helped me enormously finding a new place for me in a week time! On those stressful moments I was lucky to find such a great agent and now I'm happily living in my new flat. Thanks Marsh & Parsons! Thanks Fatima!

Jaume · 23 December 2023

Agent replied · 24 March 2024

Dear Jaume , We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with XXX. Please do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

I have had having good experience with Marsh & Parsons so far. Staff here are friendly and kind in general, and Kelvin has been helping me find a property patiently, and each time he comes back to me with more ideal ones. I still need to take time to do a right purchase and totally comfortable to rely on his information& suggestions.

Rei · 23 February 2024

Agent replied · 24 March 2024

Dear Rei , Thank you for taking the time to leave a lovely review regarding Kelvin. Kind regards, Lesley, Customer Relations Team

5/5

Google

Khaled was with me from the beginning till the very end with my search. He provided alternatives and showed me both furnished and unfurnished properties. At first I had no interest in an un furnished property but with Khaleds help he was able to put a picture and a vision in my head that I didn’t know I wanted. Many thanks to him and would definitely be recommending him to friends

Luke · 23 July 2023

Agent replied · 30 July 2023

Dear Luke, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact Khaled and the team should you require our services moving forward. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

M&P have been amazing to work with. Our favourite agency, they helped with both selling our property as well as rentals! I would always highly recommend them! They always understand your needs and deliver 100%. They made both our sale and rental processes very easy and a pleasure to work with - Paul and his team were really great. I’d always go to them for any help in property!

Ariana · 20 August 2023

Agent replied · 30 September 2023

Dear Ariana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

The service here was exceptional, particularly Fatima who was ever so accommodating. I must say I was very particular with the types of properties I had in mind, but she nailed the viewing process to a T! Thank you for your prompt and superbe service 👍 …

Sarah · 27 October 2024

Agent replied · 10 November 2024

Dear Sarah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley

5/5

Google

Been a highly professional, seamless experience looking for a property to rent with Marsh & Parsons. Shauna Coade was helping me throughout the process, and I'm quite pleased with her advice, initiative, and politeness. She understood what I was looking for and showed me houses that fit my criteria. Great with relaying information while understanding how draining this entire process can be! Thank you!

Pranjal · 2 May 2025

5/5

Google

Sanah is an outstanding lettings agent who made the entire process of finding a place to rent seamless and stress-free. She was in constant communication with a reassuring persona and helped me find a lovely flat. I highly recommend Sanah to anyone in need of a reliable and professional lettings agent!

Aybike · 28 July 2024

Agent replied · 27 August 2024

Dear Aybike, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Ibby was courteous, patient and professional- he sent through options with all of my requirements and even convinced me to see one that I wasn't sure about- it turned out to be the best option! Will be in touch again in the future, thank you!

Adena · 1 October 2024

Agent replied · 22 October 2024

Dear Adena, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley

5/5

Google

Holly was extremely knowledgeable, friendly and helpful.

Shirley · 13 December 2025

Agent replied · 13 April 2026

Dear Shirley, Thank you for taking the time to leave a wonderful 5 star Google review. Holly will be thrilled to read your kind comments. Kind regards, Hayley

5/5

Google

Extremely satisfied with the services provided by Marsh & Parsons! I dealt with Roy, he was extremely patient whilst dealing with me which allowed me to put all my trust in him throughout the process. Definitely recommend Roy as a lettings agent!

Prisha · 3 November 2024

Agent replied · 9 December 2024

Dear Prisha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

We had a great experience with the letting team! Special thanks to Fatima Ibrahim, who was incredibly helpful in finding our new apartment. She was always communicative and quick to address all our requests. We truly appreciate the excellent service and support. Thank you!

Moana · 22 September 2024

Agent replied · 22 October 2024

Dear Moana, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley

5/5

Google

Ibby was very responsive and helpful in my search for a flat in London. He was attentive to my needs and always available to answer any questions I had. Overall very satisfied with my experience and would recommend to anyone looking to rent in the area.

Oli · 20 August 2024

Agent replied · 27 August 2024

Dear Oli, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Holly was great absolutely smashed it

Aaron · 13 December 2025

Agent replied · 13 April 2026

Dear Aaron, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Hayley

5/5

Google

Had a lovely chat with a lady called Harriet, she was so helpful, very kind & answered all of my questions, even the silly ones. Great firm, would highly recommend

Tracey · 22 June 2026

Agent replied · 22 August 2026

Dear Tracey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

If you’re searching for an agency to help you find an apartment, look no further. Ask for broker Khaled El-Souss. Khaled was there every step of the way. He kept us in the loop throughout the process and helped us navigate the market like a family member who had our back. He successfully guided us from start to finish to secure our top choice apartment.

Daniel · 9 July 2023

Agent replied · 30 July 2023

Dear Daniel, We really appreciate for taking the time to leave a lovely review regarding Khaled . We hope you enjoy your new home. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Delighted by the service we got from Paul Christian and his team at Marsh & Parsons Little Venice on the sale of our flat. Paul was knowledgeable about the market, realistic about the price we could get and effectively (and calmly) handled the different parties involved. Grateful he handled the sale of our property and would not hesitate to work with him again.

Regina · 20 August 2023

Agent replied · 30 September 2023

Dear Regina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team

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Questions about Marsh & Parsons

How many reviews does Marsh & Parsons have?

Marsh's Little Venice office has 290 reviews across two platforms: 284 on Google, 6 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Marsh & Parsons's rating?

Marsh & Parsons is rated 4.8 out of 5 across all 290 reviews, and 4.8 out of 5 on Google from 284 reviews, checked 9 October 2026.

Has Marsh won any awards?

Yes. In The Trusted Agent 2026 awards: Marsh, Little Venice won Gold; Marsh, Balham won Gold.

Where is Marsh's Little Venice office?

Marsh & Parsons, 35 Maida Vale, Little Venice W9 1TP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.