Trusted Agent profile · Little Venice, Greater London

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Marsh & Parsons reviews in Little Venice

★★★★★ Excellent

290 reviews across 2 platforms

35 Maida Vale, Little Venice, Greater London, W9 1TP

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Marsh's office in Little Venice, Greater London, at 35 Maida Vale, is rated 4.8 out of 5 across 290 reviews on two platforms, including 284 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Marsh won in 2026.

Google logo

4.8 / 5

284

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

This office

Reviews may appear on more than one platform.

About Marsh Little Venice

Situated on the edge of the West End, nestled between St John's Wood and Notting Hill, our Little Venice Estate Agents Office is located on Maida Vale itself, moments from the Grand Union Canal and Warwick Avenue. As one of London's prime residential areas, Maida Vale and Little Venice offer everything from beautiful period buildings, including striking white stucco fronted houses and imposing red brick mansion blocks, to the pretty house boats that adorn the banks of the canal. With attractive tree lined streets and hidden, secret gardens surrounding the impressive Victorian and Edwardian buildings, Little Venice and Maida Vale have a rich history including being home to the renowned Maida Vale Studios and London's oldest garden centre while offering an escape from the city via the lush areas surrounding the Grand Union Canal and Little Venice. With numerous well loved cafes, restaurants and boutique shops, Maida Vale also offers convenient access to the M40 via the A40 and good routes to the West End and the City. Additional transport links include London Underground services on the Bakerloo Line and nearby Paddington Station provides easy access to Heathrow Airport via the Heathrow Express.

Awards

The Trusted Agent 2026 results for Marsh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Little Venice office, from every platform, shown as written. First names only.

5/5

Google

So far in my search James Hyland has been incredibly helpful, professional, and friendly! For all his efforts, I hope I find a property with him and Marsh & Parsons Little Venice.

Lara · 28 July 2024

Agent replied · 27 August 2024

Dear Lara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Google

Amazing Letting department team led by Mr Roy Khan. Expectational service throughout my communication with Roy and his team. I recommend them highly and will have no hesitation to instruct them again regarding letting my property. Thank you once again for your all your help and service.

Glenda · 16 September 2023

Agent replied · 30 September 2023

Dear Glenda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Highly recommend Fatima from the lettings team! she really understood what i was seeking in a property, and helped guide me through the whole rental process.

Maryam · 27 October 2024

Agent replied · 10 November 2024

Dear Maryam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

I had an exceptional experience with Fatima from Marsh and Parsons, she knew exactly what I was looking for. She was professional, friendly and attentive. She went above and beyond to help me with my property search. I will highly recommend Fatima to anyone looking. Thank you Fatima!

Nasaybah · 13 August 2023

Agent replied · 27 August 2023

Dear Nasaybah, We really appreciate you taking the time to leave such lovely comments about Fatima. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Little Ventice team in the future. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

Thanks to Paul, Kelvin and the team for their hard work to date selling my property (work in progress). They have been responsive and sensible, and dealt with issues that have arisen professionally and pragmatically.

Matthew · 22 May 2024

Agent replied · 21 June 2024

Dear Matthew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

I had an outstanding experience working with Fatima. She was extremely knowledgeable and throughout the entire process, she was responsive, patient, and always available to answer my questions. Fatima went above and beyond to make sure that everything went smoothly and that I was happy with my purchase.

Danial · 23 July 2023

Agent replied · 30 July 2023

Dear Danial, Thank you for taking the time to leave a wonderful 5 star Google review. Fatima will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

I had an excellent experience working with Alex at Marsh & Parsons. From the very beginning, he was incredibly helpful, professional, and attentive. Alex took the time to understand exactly what I needed, offered thoughtful guidance …

JOHNNY · 13 December 2025

Agent replied · 13 April 2026

Dear Johnny , Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley

5/5

Google

I highly recommend William Bishop for his exceptional professionalism, knowledge, and efficiency. He went above and beyond to ensure that everything was handled smoothly and with the utmost care. If you're looking for an estate agent who gets the job done, look no further than Marsh & Parsons Little Venice.

Alina · 1 May 2023

Agent replied · 30 July 2023

Dear Alina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with William, and hope we can help again in the future. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Had a great experience finding properties in Maida Vale with James. Very professional, reliable and always prepared. I particularly appreciate the extra effort in being approachable, responsive and supportive as I tried to get a property I was interested in, even during non-working hours. Definitely the best experience I’ve had with any estate agents and would recommend working with Marsh & Parsons and James in particular for your search.

Vinnie · 11 December 2024

Agent replied · 25 December 2024

Dear Vinnie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley

5/5

Google

Fatima was always one step ahead, anticipating my needs and working tirelessly to make sure that everything went smoothly. What stood out to me most was her professionalism and attention to detail; I would highly recommend her to anyone looking for a reliable and dedicated estate agent.

Scott · 23 July 2023

Agent replied · 30 July 2023

Dear Scott, Thank you for taking the time to leave a lovely review regarding Fatima. Kind regards, Lesley Alford , Customer Relations Team

5/5

Google

Loved the help and service here! The lettings team Ibby, Roy, Sanah, fatima and Alex were all so great with helping me find new tenants for my property.

S · 20 August 2024

Agent replied · 27 August 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley, Customer Relations Team

5/5

Google

I am looking for a place for myself and my sister to live in and was feeling extremely overwhelmed by the process. However, after getting in touch with Kellan of Marsh & Parsons I am honestly feeling so calm and relaxed. Kellan helped me understand all my options within the budget range and gave me so much reassurance as this is the first time I will be living in a non-student accommodation. Truly a gem! I recommend…!

Taniya · 28 July 2024

Agent replied · 27 August 2024

Dear Taniya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

We had an excellent experience working with Nathalia from the Little Venice office, so knowledgeable on all the viewings and super attentive with all our questions. As first time buyers was great to have her support through the process!

Robyn · 13 November 2025

Agent replied · 13 April 2026

Dear Robyn, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley

1/5

Google

Stay away from this office at any costs. Extremely bad experience top to bottom. 1. Aggressive and extremely disrespectful agents that harrased me during the last 2 months of my rental period. 2. Complete lack of any profesionalism. Viewings were constantly canceled without informing me. 3. Illigally witholding my deposit for over a month now despite reaching an agreement with the landold!NegativeProfessionalism

Alexander · 28 August 2021

Agent replied

Hi Alexander, we are sorry that you are unhappy with your experience and have taken your feedback regarding the viewings on board. We can confirm that the funds were released yesterday and should be in your account shortly. Kind regards, Marsh & Parsons

5/5

Google

I used Marsh and Parsons Maida Vale branch last year and this year for our house search. It was Spenser who helped with my search. Spenser was extremely helpful and always flexible. He knew by heart all of my very complicated requirements. He always tried to do his best to help me to find a perfect house for me and my family. I’ll definitely contact him again in the future.

Karina · 3 December 2018

Agent replied

Dear Karina. Thank you for your kind review. We're glad Spencer was able to help you find your new home. All the best, M&P

5/5

Google

Had an amazing experience while looking for a rental with an estate agent Ibby. Very professional and friendly, was honest about the properties and helped a lot to make the best offer to the landlord. Was proactive and responsive. He understood what we were looking for so only after a couple of viewings we found the correct place and signed the contract. I am going to recommend him to any friends who are looking in this area

Nadia · 13 June 2024

Agent replied · 10 November 2024

Dear Nadezda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Had an amazing experience while looking for a rental with an estate agent Ibby. Very professional and friendly, was honest about the properties and helped a lot to make the best offer to the landlord. Was proactive and responsive. He understood what we were looking for so only after a couple of viewings we found the correct place and signed the contract. I am going to recommend him to any friends who are looking in this area

Nadezda · 7 June 2024

Agent replied · 21 June 2024

Dear Nadezda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Great experience with Anthony Stavrou. Knowledgeable and definitely recommend to anyone looking to sell their property in the area. Thank you.

Helen · 23 March 2026

Agent replied · 13 April 2026

Dear Helen, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Fatima is the best agent here! she really understands your requirements and taste and shows the best properties. She also goes and extra mile to negotiate on your behalf. I would totally recommend her.

Ayushi · 23 February 2024

Agent replied · 24 March 2024

Dear Ayushi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Our experience with Marsh & Parsons was great. Be sure to ask for Fatima, she was enthusiastic, kind and incredibly helpful throughout the process!

Tessa · 21 August 2024

Agent replied · 22 October 2024

Dear Tessa, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Wonderful service! James, Mason, Fabiola and Nathalia were all so helpful during my search for a new home. Will definitely be coming here again

Daisy · 20 August 2024

Agent replied · 27 August 2024

Dear Daisy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley, Customer Relations Team

5/5

Google

Fabiola was beyond helpful and informative when interacting with me, an asset to the company and overall experience.

Jordan · 18 November 2024

Agent replied · 9 December 2024

Dear Jordan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley

5/5

Google

Ibby and Roy were so helpful and very efficient. They took the stress away and took care of everything for us! We have been using their services for quite few years now and we highly recommend them!

Katerina · 30 November 2023

Agent replied · 30 December 2023

Dear Katerina, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Had such a good experience here, Ibby was fantastic and so helpful throughout the whole experience. Couldn’t be happier with our new home. Thanks so much Ibby!

Katie · 31 May 2024

Agent replied · 21 June 2024

Dear Katie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ibby. Please do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team

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Questions about Marsh & Parsons

How many reviews does Marsh & Parsons have?

Marsh's Little Venice office has 290 reviews across two platforms: 284 on Google, 6 on Facebook.

What is Marsh & Parsons's rating?

Marsh & Parsons is rated 4.8 out of 5 across all 290 reviews, and 4.8 out of 5 on Google from 284 reviews.

Has Marsh won any awards?

Yes. In The Trusted Agent 2026 awards: Marsh, Little Venice won Gold; Marsh, Balham won Gold.

Where is Marsh's Little Venice office?

Marsh & Parsons, 35 Maida Vale, Little Venice, Greater London, W9 1TP.

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