Trusted Agent profile · Little Venice, Greater London
Verified
★★★★★
290 reviews across 2 platforms
35 Maida Vale, Little Venice, Greater London, W9 1TP
Part of Marsh, see every office.
Marsh's office in Little Venice, Greater London, at 35 Maida Vale, is rated 4.8 out of 5 across 290 reviews on two platforms, including 284 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Marsh won in 2026.
Situated on the edge of the West End, nestled between St John's Wood and Notting Hill, our Little Venice Estate Agents Office is located on Maida Vale itself, moments from the Grand Union Canal and Warwick Avenue. As one of London's prime residential areas, Maida Vale and Little Venice offer everything from beautiful period buildings, including striking white stucco fronted houses and imposing red brick mansion blocks, to the pretty house boats that adorn the banks of the canal. With attractive tree lined streets and hidden, secret gardens surrounding the impressive Victorian and Edwardian buildings, Little Venice and Maida Vale have a rich history including being home to the renowned Maida Vale Studios and London's oldest garden centre while offering an escape from the city via the lush areas surrounding the Grand Union Canal and Little Venice. With numerous well loved cafes, restaurants and boutique shops, Maida Vale also offers convenient access to the M40 via the A40 and good routes to the West End and the City. Additional transport links include London Underground services on the Bakerloo Line and nearby Paddington Station provides easy access to Heathrow Airport via the Heathrow Express.
The Trusted Agent 2026 results for Marsh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Little Venice office, from every platform, shown as written. First names only.
5/5
GoogleHad a great experience with this branch, Specifically Holly who really helped me on my search.
Dear Amber, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Holly. Please do not hesitate to contact us again. Kind regards, Hayley
5/5
GoogleIbby was great and found us a gorgeous flat in a really tricky market. He went above and beyond to sort things out for us!
Dear Katie, We really appreciate you taking the time to leave such lovely comments about Ibby. They will be so pleased to read your 5 star review. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleFatima was really helpful and great with helping me find the right properties, according to my criteria. I would definitely recommend her as an agent.
Dear Ray, Thank you for your kind comments regarding Fatima and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleIbby in Lettings was super professional and very helpful! Highly recommend.
Dear Ibby, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleKelvin was always very attentive and responsive during my property search.
Dear Gina, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
5/5
GoogleGeorge Axentiou went above and beyond during my search for a property. I was very impressed with the exceptional service he provided. Thank you!
Dear Jojo, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleExcellent service.. outstanding support, honesty, reliability, professionalism and effective communication. Roy is great and has exceed our expectations. Highly recommended !! Thanks soo much
Dear Hala, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Roy, and do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleVery smooth experience. Thanks to Fatima for the speedy communication and organisation.
5/5
GoogleJames was fantastic to work with. He made the whole process of buying a property stress free.
5/5
GoogleIbby was more than helpful by providing my uncle with a professional and welcoming experience in finding his new property in St.John’s Wood! Brilliant.
Dear Fisnik, Thank you for your kind comments regarding Ibby and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleIt was an absolute pleasure having Sanah look after me! She was incredibly helpful and attentive throughout the entire process of finding my new home. Her dedication, expertise, and genuine care made all the difference. I highly recommend her to anyone looking for a seamless and stress-free experience. Thanks a lot!
Dear Sufiyaan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley
5/5
GoogleIbby was very helpful in finding us a brilliant flat; proactive, responsive and fully understanding of our criteria. Really great to work with.
Dear Victoria, Ibby will be thrilled to read your kind comments. Thank you for taking the time to leave a wonderful 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleJames was very helpful and friendly in all correspondence.
Dear Gail, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
5/5
GoogleKelvin was amazing! He kept me informed of the market and was very attentive to my property search. Definitely recommend him!
Dear Rebecca, Thank you for leaving a Google review for our Little Venice office. Kind regards, Lesley Alford,, Customer Relations Team
5/5
Googlekelvin Lac was lovely to deal with, very efficient and professional. wherever he works we will want to search with him again.
Dear Jane, We are really pleased to hear you enjoyed your experience with Kelvin and thank you for leaving a 5 star review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleGreat experience with Marsh & Parsons and Ibby has been extremely helpful and professional throughout the process.
Dear Fred, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleVery lucky to have Alex help me find a place to rent. He knew the area very well and really tried to choose viewings based on what I had in mind (furniture, location, vibe, budget). I am very happy with the property I ended up renting!
Dear Angelos, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Lesley
5/5
GoogleLittle Venice were great ! Thank you Paul and Oliver in every step of the sale my flat. 😊 …
Dear Greta, Thank you for taking the time to leave a wonderful 5 star Google review. Paul and Oliver will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleFatima helped me in my search and was an excellent agent. In just a week, she showed me 5+ properties taking into consideration all my criteria and budget, as well as offering other alternatives I had not thought about before to broaden my options. If you are looking for a place to stay in London, I strongly recommend you request Fatima, she'll find the perfect place for you! :)
Dear Alissa, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Little Venice office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Lesley Alford, Customer Relations Team
1/5
GoogleDon't recommend to sellers. We were prospective buyers. Aggressive sales approach that we found unprofessional. We placed a bid and had to bring along ID when we were asked to visit the property a second time before we were allowed to bid. This was all reasonable enough but the owner offered a counter offer where they would take slightly above our offer but would leave it on the market, or we can pay more and have it exclusive. When we hesitated, we were questioned if "we were serious" about our offer. Two things I'd suggest for the agency to improve: 1. It is unprofessional to allow properties to be left on the market post acceptance of an offer. There should not be a premium to do this. 2. Please don't question if we are serious after we have had to make two trips and bring ID to put the bid in, in the first place. We wouldn't buy a place offer this agent even if out of principle. Ultimately the property wasn't sold even a few months later. Our agent was Hamish.NegativeProfessionalism
Hi there, we are sorry that you are unhappy with your experience with us. We would like to note, however, that we are required to see ID by law before a bid is made on a property. Your first offer was not accepted by the seller, which is why the property remained on the market and you received a counter offer. To have an offer accepted after this, you would have had to increase your offer. We advised you to do so in order to secure the property. We are confident that our agent took a consultative approach and acted professionally while working with you, but if you have anything you would like to discuss further please do feel free to get in touch with the branch directly. Kind regards, Marsh & Parsons
5/5
GoogleFantastic service from Odrhan Redmond. Highly knowledge. Would definitely recommend!
Dear Tyreece, Thank you for your kind comments regarding Odhran and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Hayley
5/5
GoogleI feel compelled to review my experience with the employees of this agency- primarily Sam Hunter and then later, with Dan Jackson; because I have had alot of experience with estate agents, ranging from good to appalling. These gentlemen exceeded all expectations. I first called Marsh and Parsons close to 6pm on a weekday to enquire about a property I felt interested in. The relevant property's agent had just left for the day but I was promised a call back asap. I presumed the callback would take place the following day at the earliest. But at 7.45pm that evening to my surprise, i got a call from a chap called Sam on his night out, in the queue to enter the theatre! I needed to know if the property was worth pursuing before I would agree to view it, and Sam knew the answers to everything I asked. He was knowledgeable and agreeable. The interaction filled me with confidence, and as such i was to later allow this man and his colleague Dan to ostensibly take the reigns without question, in a process that was to ultimately culminate in the purchase of that property. The process in question turned out to be very complicated including a number of unforeseen circumstances. Sam was available night and day for the duration it seemed, providing timely updates throughout. I never felt any kind of lack in the experience. Both men's approach was exemplary. And between them, I felt the process was treated with utmost care and consideration.
5/5
GoogleWe have just completed on the most amazing family home in W9 through Marsh & Parsons. I have to say we had an incredibly positive experience throughout, due to amazing communication, help and advice from our agent Sam Hunter. We even had fun! He was brilliant and made the whole process very smooth and straightforward - and I felt like he was a really dependable and reassuring presence as we viewed, discussed, compared and pondered over the house, and then went forward with the purchase. We then decided at the 11th hour to try and complete the sale in a very limited timeframe, and Sam was extremely attentive and supportive. It kept what should be an exciting moment in life a stress free and enjoyable experience. Thank you! I would highly recommend Sam Hunter and Marsh and Parsons. Can't wait to move in!
5/5
FacebookDan & Ross both very professional and super helpful. Ross was key throughout the whole process but especially in keeping the ball rolling between the solicitors and making sure the deal was close within the deadline. Mission accomplished I would definitely recommend this guys. Class A service!
Hi Sandra, thanks for providing such great feedback about Dan & Ross. We're glad you had a positive experience with Marsh & Parsons and we will pass this kind feedback to them. Wishing you all the best for your new home, M&P.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Marsh's Little Venice office has 290 reviews across two platforms: 284 on Google, 6 on Facebook.
Marsh & Parsons is rated 4.8 out of 5 across all 290 reviews, and 4.8 out of 5 on Google from 284 reviews.
Yes. In The Trusted Agent 2026 awards: Marsh, Little Venice won Gold; Marsh, Balham won Gold.
Marsh & Parsons, 35 Maida Vale, Little Venice, Greater London, W9 1TP.
