Marsh & Parsons reviews

★★★★★ 5/5

Google

I had a fantastic experience working with Nathan and Jaylie at Marsh & Parsons Battersea when selling my flat. From the very beginning, they were professional, responsive, and completely committed to achieving the best possible outcome. They worked incredibly hard throughout the process, always going above and beyond to understand what I wanted and help make it happen. Their advice, communication, and determination were exceptional, and I always felt I was in very capable hands. Selling a property can be stressful, but Nathan and Jaylie made the whole experience feel much smoother. I really appreciated their dedication, honesty, and the personal effort they put in to get me the result I was hoping for. I couldn’t recommend Nathan and Jaylie highly enough - thank you both for all your hard work and support!

Kamini · 25 July 2026

★★★★★ 5/5

Google

We had a very positive experience with Jaylie, from Marsh & Parsons Battersea brunch, during our recent property purchase. She (and her colleague Nathan too), was friendly, professional and responsive. We appreciated her quick responses and sorting out the paper work (we are still waiting for the lease info, but Jaylie is on top of it!). She helped communication with the sellers move forward promptly and made what can be a stressful stage feel much more manageable. We are delighted that our offer was accepted and grateful for her support.

Anya · 22 July 2026

★★★★★ 4/5

Google

I had my property on the market for 4 months with other agents. When I decided to use Marsh and Parsons, In Particular John and Nathan Within 3 months, they had a buyer for me, and considering the market is nervous, they managed to secure the purchase where the buyer was more than happy and I less so.( Pretty obvious) Though I hasten to add it was due to the market and not John or Nathan. I do not doubt but to use their services again. A big thank you to the 2 of them and their team. Brian

Brian · 22 June 2026

★★★★★ 5/5

Google

I have had a very positive experience with the letting team, led by Rachel. They have been professional, responsive and very helpful throughout the process of letting my property. Rachel in particular has been excellent, always approachable, efficient and quick to deal with any questions or issues. I would highly recommend Rachel and her team to any landlord looking for a professional letting agent. A well-deserved 5 stars!

Elina · 15 August 2026

★★★★★ 5/5

Google

Aidan has been excellent throughout the purchase of our first home. He has been incredibly responsive, knowledgeable, and proactive at every stage, helping us all to achieve our goal of a smooth and efficient purchase process. His advice and communication gave us confidence throughout what can be a very stressful experience. We wouldn’t hesitate to recommend Aidan to anyone buying a property. Thank you, Aidan!

M · 8 August 2026

★★★★★ 5/5

Google

Jaylie at Marsh and Parsons has been brilliant helping me secure my first home in Wandsworth. Super quick communication, really listened to what I wanted and always able to answer my questions. She has been very proactive in the process which has resulted in my offer being accepted. I couldn’t be happier with the service. Thank you so much!

Kate · 22 July 2026

★★★★★ 5/5

Google

I’m so impressed with Jaylie - she’s been an absolute delight and so helpful. She is super responsive, organised, knowledgeable and a pleasure to deal with. She spent a good amount of time with me in viewings and answered l my questions - very authentic, honest (much appreciated!) and genuinely a lovely person. I’ve really enjoyed the service from her and Marsh & Parsons in general. Thanks Jaylie!

Lissa · 6 April 2026

★★★★★ 1/5

Google

Rude and unprofessional, avoid at all costs! Recently rented a property through them. Contacted our landlords before we even served notice. Property management is awful, especially James Bowd - Property Management Director. Property was not professionally cleaned as promised. Cleaners went back in a further 2 times, with James supervising the last visit. Property still hasn’t been cleaned to a professional standard. His response was “any omissions will be detailed in the check in report”. Unacceptable response from himself, really shows how low their standards are. Pretty sure the agent gets paid commission from both the inventory company and cleaning company for using them, as the check in report was marked as professionally cleaned. Please judge pictures for yourself… Baring in mind we paid double rent overlap of 2 weeks all to not be able to move in. To clarify, the cleaning issue still has not been corrected. The worst agent in London by far, our experience has been nothing short of shocking. They have made the process stressful and unpleasant. We will never use Marsh and Parsons again. A formal complaint has been made.

Kevin · 15 August 2026

★★★★★ 5/5

Google

Jaylie was fantastic to work with. She was responsive, organised, and proactive throughout the entire process, making everything seamless and stress-free. Her attention to detail and communication kept things moving smoothly from start to finish. I highly recommend her and would gladly work with her again.

Estelle · 22 June 2026

★★★★★ 5/5

Google

Felix and Aidan from Marsh and Parsons Battersea Office were excellent throughout our recent property purchase. They were reliable, professional and quick to respond from initial viewing through to completion. When issues did crop up, as is inevitable with this process, they handled communications between us and the seller superbly to get the best possible outcome - would highly recommend!

Chris · 13 February 2026

★★★★★ 5/5

Google

Molly was fantastic throughout our search. She proactively showed us another apartment that wasn’t even available yet, which ultimately ended up being the one we secured. Her responsiveness and willingness to help made the whole process smooth and much less stressful. We really appreciated her professionalism and initiative - highly recommend!

Ellie · 6 April 2026

★★★★★ 5/5

Google

Excellent experience finding a new property to rent. Saadat was super attentive and professional. Really felt like he was easily accessible at all times and genuinely wanted to get the best price for me

Big · 22 June 2026

★★★★★ 5/5

Google

I have purchased a property through Marsh & Parsons Battersea, and while it has been complicated, the team at M&P has been fantastic. Communication has been excellent, and they have helped me navigate all of the issues which arose. The lead on my transaction has been Jaylie Swan, and I would happily recommend her to anyone buying and selling in the area. She is enthusiastic, professional and a pleasure to work with. Definitely a 5 star agent.

Julie · 22 July 2026

★★★★★ 5/5

Google

Thanks to Nathan for all his professional and friendly advice, and to Jaylie in particular for being super tenacious, responsive and encouraging throughout my sale. L

Luc · 8 August 2026

★★★★★ 5/5

Google

I want to take the time to express how greatful I am for the help that Sam De Fraine at Marsh and parsons Battersea office provided me during my search for a rental! He was polite, efficient and very professional! Would 100% recommend Sam to anyone looking for a rental! Thanks Sam!

Charlie · 13 January 2026

★★★★★ 5/5

Google

I cannot BEGIN to explain how beyond incredible Hollie is! From start to finish, she was an absolute dream to work with. She helped me so much with my search, always going above and beyond to make the process smooth and stress-free. Not only was she consistently professional, but she was also so kind, patient, and genuinely invested in finding me the perfect place. Nothing was ever too much trouble, and her attention to detail and dedication were unmatched. If you’re looking for someone who truly cares and will make the whole experience enjoyable, Hollie is the one. I couldn’t recommend her more!

Lo · 18 March 2025

★★★★★ 5/5

Google

We've had a really positive experience of proactive property management recently. Rachel Patient has been fantastic at following up for us!

Olivia · 15 August 2026

★★★★★ 5/5

Google

Samuel and the team at Marsh and Parsons were incredibly helpful from start to finish, going above and beyond to make our move as efficient as possible. Couldn't recommend Sam enough!

Ruby · 22 May 2026

★★★★★ 5/5

Google

Jaylie was amazing right from the very start! She made everything super easy and was always friendly and knowledgeable, helping me find exactly what I was looking for. I definitely recommend!

Emily · 22 May 2026

★★★★★ 5/5

Google

Marsh and Parsons, particularly Jaylie and Nathan, helped me find the right buyer and navigating all the complexities. Would recommend!

Beatrice · 1 August 2026

★★★★★ 5/5

Google

I spoke to Nathan at Marsh Parsons today. He was enormously helpful, very personable and efficient, and assisted with my enquiries professionally and promptly. I would definitely use their services again - lovely team, very friendly and very obliging!

Imogen · 13 March 2026

★★★★★ 5/5

Google

Jaylie was fantastic in showing us suitable properties and arranging timely viewing around our work commitments! Really grateful for her efficiency!

Emily · 22 July 2026

★★★★★ 5/5

Google

Really impressed with the service so far from marsh and parsons. Molly in particular has been super helpful. Searching for a property can be so stressful and she’s been a delight to deal with. I would definitely recommend her to anybody searching for a property! Thanks Molly !

Billy · 13 December 2025

★★★★★ 5/5

Google

Jaylie has been so helpful with our flat search & has been very fast to respond to our queries and book us for a second flat viewing. Thank you so much for your help!

Eleni · 6 April 2026