3/5
Rating only, no written review.

Trusted Agent profile · Kent, Greater London, Hampshire and more
Verified
★★★★★
5,841 reviews across 39 offices and 4 platforms
Mann has 39 offices, in Canterbury, Dartford, Portsmouth (two offices), Bromley, London (five offices), Ashford (two offices), Beckenham, Southampton (five offices), Sutton, Ramsgate, Swanley, Redhill, Gravesend, Croydon, Chatham, Gosport, Purley, Chessington, Rochester (two offices), Gillingham (two offices), Maidstone (two offices), Sheerness, Waterlooville, Yeovil, Sidcup and Sittingbourne (Kent, Greater London, Hampshire, Surrey and Somerset). Together they have 5,841 reviews on four platforms, rated 4.5 out of 5 overall.
5,608
Reviews on Google
All 39 offices
1
Reviews on Facebook
All 39 offices
1
Reviews on View Agents
All 39 offices
231
Reviews on Trustpilot
All 39 offices
Mann's 39 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
3/5
Rating only, no written review.
4/5
Have been honest and upfront with me!
1/5
Stay away. They charge you £95 per person for references and the only thing the actually do is send an email. £10 to change the name on each utility bill so that's an extra of £40 which you can easily do yourself. No website. They insist on cash payment. Dodgy.
1/5
Absolutely useless - beyond useless. If I could give no stars I would. Clueless, hopeless and gormless. Avoid at all costs.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Terribly incompetent
1/5
These people are criminals. They invite themselves in to your home without warning and refuse to return deposits. Avoid at all costs.
1/5
Worst agency ever.
1/5
horible
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.
1/5
Worst company I have ever encountered
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.
1/5
If you are a student stay away from these people.
Good afternoon, I'm sorry that your experience has been this way - if you would like to give details on what went wrong and how we can improve then please send us the info to customercare@countrywide.co.uk. With kind regards
1/5
absolutely inept bunch of people!!! I couldn't post this without highlighting one star, they deserve minus.
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.
5/5
Highly recommend Martin Walsh and Joe at Mann Countrywide, great honest agents who always go the extra mile. Thanks
5/5
We have been dealing with Jermaine and James at Mann for 6 months and have always found them very helpful and efficient. Nothing is to much trouble and always willing to go that extra mile. They are both very professional and friendly and wouldn't hesitate to recommend them.
5/5
Mann estate agents the high street Ashford Kent. After meeting the manager Adam who valued my property with his wealth of local knowledge we agreed on a price, the property was quickly put on the market. We were given a sales manager in the Ashford office to look after us, we found Sonny Ray very efficient and on top of the whole process we highly recommend him and Mann's of Ashford.
Thank you for taking the time to write your wonderful review about Mann Estate Agents in Ashford. It is Fantastic to hear that your whole selling process was made quick and easy by the hard work of Adam, Sonny and the rest of the team at the branch. It is great to read in your review, you would highly recommend Mann Estate Agents, i will ensure your comments are passed onto the branch. Many Thanks.
4/5
Excellent service all round. Dealt with sales negotiator Luke, and the Branch Manager Tim. Both were professional, friendly and helpful and have since followed up with us after we have moved in to make sure everything is ok! Fees are quite high but the level of customer service makes it worth it.
5/5
Very pleased with Mann's services . They have been very informative and helpful through out the procedure .
4/5
The local office is always on the ball
5/5
Lettings team are lovely, always very helpful and friendly, couldn't fault them!
1/5
This agency by far is the worst have ever used . They are good at taking advantage of their tenant . They charge you for renewal of contracts every year and the tenancy fees keeps going up every year. I would not recommend it
1/5
Most horrible estate agent you could ever imagine. If you do not want to loose your deposit and to have peace of mind, stay away from them. Their property management is so worse, they don't even bother to respond. Stay away
Hi, Sorry that you feel the service was not very good. If you would like to discuss this matter further please call us on 01623885533 or write to customercare@countrywide.co.uk and we would be happy to help. Many Thanks.
5/5
Excellent service from Mann Sutton from start to finish. Great market research enabled me to get the best price for my property. The team was professional and helpful and very responsive to all my questions. They followed up diligently with my buyer and kept us both updated. I would definitely recommend them if you have a property to sell.
4/5
We recently rented a property through Mann Countrywide Sutton and the service provided by Hayley Bosdet was exceptional. She was always polite, courteous and friendly and nothing was too much trouble. Highly recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Mann has 5,841 reviews across its 39 offices, rated 4.5 out of 5 overall: 5,608 on Google, 1 on Facebook, 1 on View Agents, 231 on Trustpilot.
Canterbury has the most, with 751 reviews rated 3.7 out of 5, followed by Dartford with 400.
The 39 Mann offices, by town:
Yes. In The Trusted Agent 2026 awards: Mann, Dartford won Gold; Mann, Southampton won Gold; Mann, Southampton won Trusted Agent; Mann, Redhill won Trusted Agent; Mann, London won Trusted Agent; Mann, Ashford won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, London won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.