Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleSarah at Mann's was fantastic, she really knows her stuff. Without her help, support, guidance and straight talking we would not have sold our property. A real asset to Mann and the industry - she cuts through the rubbish and tells you how it is!! I would use them again without hesitation.
MarblEddJohnson · 31 July 2018 · Mann Redhill
Agent replied · 30 July 2023
Hi Gary, thank you very much for this 5* review! It is great to hear that if required you would use our services at Mann in Redhill as you were provided with fantastic customer service, particularly from Sarah! I would like to congratulate you on selling your property. Kind regards, Maryjane.
★★★★★ 5/5
GoogleThis is the second time we have worked with Sarah at Mann and she was fantastic from start to finish.
She goes way above and beyond any other agent. she is professional yet personal.
She continually updated us throughout the process and her negotiation skills are next to none even the other agent commented on how on the ball and professional she was.
She worked so hard to keep us positive during there course of our move even on her day off which took a very long time due to other agents and time wasters.
Thank-you Sarah!
We would highly recommended her to anyone.
Patrick · 31 July 2018 · Mann Redhill
Agent replied
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.I will make sure that Sarah gets this amazing feedback!
Many thanks again for leaving this review.
★★★★★ 5/5
GoogleIt’s always a very stressful time selling a property and this time has been no exception, with a buyer pulling out last minute and then having to remarket again, then finding nothing suitable myself, but I can honestly say that despite these hiccups Sarah Allen and her team of helpers made it somewhat bearable at least. Sarah, the epitome of super cool and straight talking, was able to sell my property not once but twice and within very short periods of time, Amy’s tips and advice managed to make the property look like something out of a magazine and Simon’s gentle follow through to the ultimate conclusion made for a very happy client indeed. Sarah’s incredible forthrightness and tenacious personality pushed my sale over the line and I would not hesitate in recommending Mann & Co, and particularly Sarah and her team, for anyone looking to move in the future.
M · 31 July 2018 · Mann Redhill
Agent replied
Thank you Maureen for your wonderful 5* review of our team at Mann in Redhill. We do appreciate that not every selling experience goes smoothly and as such, it was great to read that you felt the team were very capable and supportive at re-selling your property and finding you a new buyer quickly. I will make sure your kind words are forwarded to the team and I would like to thank you high recommendation of our devoted and hard working team.
Best wishes, Scott.
★★★★★ 5/5
GoogleGreg & Tom were very helpful and prompt throughout the process.
Jimit · 31 July 2018 · Mann Purley
Agent replied
Thank you Jimit for the great 5 star review of Greg & Tom at our dedicated Mann Countrywide team in Croydon. Best wishes, Emma.
★★★★★ 5/5
GoogleI have recently use Mann Countrywide (South Croydon branch) to sell my mother's house in Purley and was pleasantly surprised by the professionalism displayed during the process. The sale was under probate and the house was a unoccupied. Mann arranged and managed a number of viewings on my behalf and kept me informed on progress at all times until a successful sale was achieved.
In addition, the staff were polite, willing and keen to offer a proper customer service.
Kevin · 31 July 2018 · Mann Purley
Agent replied
Thank you for your great 5* review. It is wonderful to read that you were kept fully informed and were supported throughout the selling process by our Mann team in Croydon branch. Kind Regards, Sarah
★★★★★ 5/5
GoogleMann and Co have been nothing but professional, extremely helpful and a pleasure to work with. Me and Lee have been able to secure our dream home which took six weeks from viewing the property to completing and getting the keys. Janene was great at ensuring all went smoothly and provided us with regular updates as well as liasing with the vendors solicitors to ensure all was moving quickly. Visiting the croydon office everyone was always freiendly and couldn’t do enough for us.
Thank you for all your help. We really appreciate everything you have done for us. I couldn’t recommend this estate agent more. We will definitely be using this estate agents again but for now we are happy in our perfect new home.
We would highly recommend using the services offered by Dean Coates mortgage advisor also. Dean helped set our expectations from the offset and found us an amazing deal on our mortgage. Dean invited us into the office and talked us through all options in a friendly and easy to understand manner. Dean was always available for calls and to offer advice.
Great service from all. Thank you for all your help.
George · 31 July 2018 · Mann Purley
Agent replied
Thank you for taking the time to leave this wonderful 5 star review and recommendation. The team at Mann in Croydon strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with the entire team at the branch and best wishes settling in to your new home. Kind regards, Sarah.
★★★★★ 4/5
GoogleI recently completed on my 1st house in South Croydon advertised by Mann Country wide and I must say I was very impressed with their service.
They listened and were very attentive to what I was looking for in a house which enabled me to eventually find my ideal home :) They were also extremely accommodating, allowing me to see the house on 2 or three separate occasions beforehand so I could be absolutely sure about my purchase.
Its a shame the vendor's solicitors delayed the transfer process at times, but that was no fault of Mann. I can't thank them enough for all the hard work in getting things pushed through.
Thanks Guys!
Geoffrey · 31 July 2018 · Mann Purley
Agent replied
Thank you for taking the time to leave us this feedback, it is great to see that the Mann team in Croydon were able to provide you their excellent service. Best wishes settling in to your new home. Regards, Sarah
★★★★★ 5/5
GoogleGood estate agents. No real problems
Charli · 31 July 2018 · Mann Gosport
Agent replied · 30 July 2023
Hi Ben, Thank you for your lovely comments. I have passed your feedback to everyone involved at Mann Countrywide, at the Gosport branch, Many thanks.
★★★★★ 5/5
GoogleThanks Sophie (Griffin) for always handling my requests so efficiently!
Mark · 31 July 2018 · Mann London (1 Thomas Street)
Agent replied · 30 July 2023
Hi Mark
Thank you for the 5 star review for Sophie. I am sure she will be delighted with this when this is fed back to her!
Kind regards, Chris
★★★★★ 5/5
GoogleVery good service, extremely helpful and friendly advisors. I would highly recommend Mann Lettings! :)
Melanie · 31 July 2018 · Mann London (1 Thomas Street)
Agent replied · 30 July 2023
Hi, Melanie
Thank you for taking the time to leave us a 5* review. I'm delighted to hear that the service you experiences was at such a high quality and everything went so well.
Kind regards, Chris
★★★★★ 5/5
Google Loved my dealings with MANN . Doug and Dominika really held my hand through the stressful process of moving home.
Ella · 31 July 2018 · Mann London (1 Thomas Street)
★★★★★ 5/5
GoogleVery happy with the good service that Mann Lettings provided us with .The communication was very efficient especially with Gerald's and Dominika's help .
Thank you very much !
Esteline · 31 July 2018 · Mann London (1 Thomas Street)
★★★★★ 5/5
GoogleSo far the best agency to rent from
Super amazing
Very quick
Very professional
And the team from Sydenham are all so nice
The best agency u could go to
Dough treleven the most amazing assistant lettings manger
He was so helpful tried his hardest to find us a house
I would recommend that you go to this agency if you want amazing customer service and people that actually want to help and get you the best house that best suits you
Thank you to all the team in Sydenham man lettings
Nekinha · 31 July 2018 · Mann London (1 Thomas Street)
Agent replied
Hi Nekinha
Thank you for taking the time to leave this review. I will make sure all your kind words are fed back to staff so they know what a great job they are doing!
Kind regards, Chris
★★★★★ 4/5
GoogleMann have been very helpful and dependable, helping us rent out our flat while we're overseas. They respond to queries quickly and answer all our questions. Particular thanks to Daniel Sarpong and Nadine Watson.
Daniel · 31 July 2018 · Mann London (1 Thomas Street)
Agent replied · 30 July 2023
Thank you Danny for your great 4* review of the great service you received from our dedicated Mann Countrywide team in Sydenham.
Kind regards
Emma
★★★★★ 5/5
GoogleMann did a good job of handling our purchase in what was quite difficult circumstances due to a probate situation. Although everything didn’t go 100% smoothly the team did their best to guide everything through to a successful close. I still pop in regularly to drop off post for our vendors and they’re more than happy to help. Although I have just seen in another review they gave the buyers a bottle of wine... I guess ours in the post 😜. Thanks Monica and your team
Joshua · 31 July 2018 · Mann London (1 Thomas Street)
Agent replied
Thank you for the 5 star review.The team are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire process. It's great to see that you were able to benefit from their excellent service.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleReally good agent. Have a good renting experience. Dominika and Gerald is really friendly and helpful, and help us deal with the problems when we are applying the property and after we move in. And the property is brilliant, quiet and clean. I would not hesitate to recommend MANN as a agent to all my friends .
Burak · 31 July 2018 · Mann London (1 Thomas Street)
★★★★★ 5/5
GoogleRating only, no written review.
Marius · 31 July 2018 · Mann London (63 Sydenham Road)
★★★★★ 1/5
GoogleI have just sold house with Mann and Co. Would I recommend the company though? Absolutely not! They operate on a premise of over valuing the property to get your custom in order to tie you into a contract. You have a soggy sales person at the end of the phone unable to even remember the main features of the property thus not achieving the market value. We have sold with them so I suppose not all doom and gloom but only through our circumstances that haven't allowed us to be too picky. Cherry on top was meeting the new owner before completion realising he didn't know about half of the spec of the house he bought. Someone got themselves a good deal. Thanks Sheerness branch, glad I don't have to deal with you ever again
Zuzana · 31 July 2018 · Mann Sheerness
Agent replied
Good Morning Zuzana,
I was disappointed to read of your experience with one of our brands. If you wish to provide us further details we can investigate the concerns you have raised on your behalf. Our email address is review@countrywide.co.uk. Kind regards, Maryjane.
★★★★★ 5/5
GoogleWe have had a very eventful year at our property, and were assigned a number of property managers in the beginning which was a bit of a headache, however when we were assigned Michelle Burchell as our property manager it was honestly the best thing for us.
Not only was she super efficient in sorting out our issues (unfortunately there were a lot, which was no ones fault tbh, just pure bad luck with a burst pipe! ) but she always went above and beyond for us, always with our best interest at heart. We can not be thankful enough for all the hard work she has put in for us. Super understanding, fair, kind, and literally just a lovely lady. Not to mention she managed to negotiate us being allowed pets which has completely made our entire life!
I would also like to mention Amy Cook who is also very efficient and extremely competent at her job, there had been a few things that was left to other people to deal with and when calling to follow it up and it hadn't been done Amy was straight on it no faffing, even though it wasn't her department.
Thank you ladies for all your effort and time, you have definitely kept me sane through a stressful year and thanks for being patient with me!
Leanne · 31 July 2018 · Mann London (171 Lewisham High Street)
Agent replied
Good morning,
Thank you for this lovely review! Michelle and Amy will be very happy to see this , please be assured that this has been passed onto them. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.
We are very grateful that you have taken the time to leave this fantastic feedback.
Many thanks again.
★★★★★ 5/5
GoogleIt was my first time moving, I viewed a few property's with Charlie. He was really friendly and also very patient as I was late a few times due to getting lost. Wonderfull smile and had answers to all my questions.
Once I found a property Charlie helped to get the best deal. I also had help from Amy and Chloe both very friendly and helpful. As it was my first time moving I had lots of questions so would call the office quite frequently and my call was always welcome. I feel confident moving and feel I have a great team at Mann swanley supporting me.
Lisa · 31 July 2018 · Mann London (171 Lewisham High Street)
Agent replied
Hello, Thank you very much for taking to leave us this 5* review. We are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Charlie, Amy, Chloe and everyone involved at Mann in the Swanley branch. Have a great time in your new home. Kind Regards, Sarah
★★★★★ 5/5
GoogleWe needed a new fridge freezer at our address as the old one was faulty ..... I messaged Piara and within two days one was on order and had been delivered in the next couple of days after that!
Very impressed with the service - many thanks 😊👍🏻 …
Karen · 31 July 2018 · Mann Dartford
Agent replied
Hi Karen
Thank you for taking the time to leave us a 5* review! It is greatly appreciated and lovely to see our staff members' hard work paying off. We will ensure this is passed on so the team are aware of the amazing job they are doing.
Many thanks, Bethany
★★★★★ 5/5
GoogleHaving dealt with Marcia & Chantelle to sell my house I can’t recommend them
highly enough. They and the rest of the team so professional and lovely to deal with that I wouldn’t hesitate to use them again. Thanks so much!
Lisa · 31 July 2018 · Mann Dartford
Agent replied
Thank you Lisa for your wonderful 5* review of Marcia & Chanetelle at our Mann, Dartford, branch. It is brilliant to read that your experience has been professional and that you would highly recommend the team to other people looking to buy or sell. Kind regards, Scott.
★★★★★ 5/5
GoogleTim was an amazing lettings manager. He remained professional and passionate throughout the process and made sure to keep us informed of what was happening every step of the way. We are forever grateful for everything that Tim has done for us.
Adrian and Rachel.
Adrian · 31 July 2018 · Mann Dartford
Agent replied
Hi Adrian
Thank you for taking the time to leave this review. I am delighted to hear that Tim has managed the property so excellently well for you and I will make sure your comments are fed back to him. Thank you for the 5 stars too!
Kind regards, Chris
★★★★★ 5/5
GoogleThe team at Mann Dartford are Fantastic! Kevin, Marcia and Larane are all a credit to estate agents and completely dispel the bad reputation that goes with their field.
Kevin was great in getting our property listed and offers made (within 1 week) and also helped us to find the right house for us. Marcia was very helpful in showing us properties and giving advice and information.
Larane is fantastic, and really helped push through the sale and purchase with all the solicitors, providing regular and detailed updates on progress and next steps. As well as giving the reassurance when needed.
The whole team at Mann Dartford are great and would highly recommend either to sell or purchase via!
Kushal · 31 July 2018 · Mann Dartford
Agent replied
What a fantastic review and recommendation! Thank you very much for taking the time to commend the Mann team in Dartford for their excellent ad proven 5* service. The team strive to strive to deliver the straightforward, personal and passionate service to its customers and it is great to see that you were able to take advantage of this throughout your sale and purchase. I will make sure your review is shared with Kevin, Marcia, Larane and the entire team at the branch. Many thanks, Sarah
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