Trusted Agent profile · Kent, Greater London, Hampshire and more
Verified
★★★★★
5,841 reviews across 39 offices and 4 platforms
Mann has 39 offices, in Canterbury, Dartford, Portsmouth (two offices), Bromley, London (five offices), Ashford (two offices), Beckenham, Southampton (five offices), Sutton, Ramsgate, Swanley, Redhill, Gravesend, Croydon, Chatham, Gosport, Purley, Chessington, Rochester (two offices), Gillingham (two offices), Maidstone (two offices), Sheerness, Waterlooville, Yeovil, Sidcup and Sittingbourne (Kent, Greater London, Hampshire, Surrey and Somerset). Together they have 5,841 reviews on four platforms, rated 4.5 out of 5 overall.
5,608
Reviews on Google
All 39 offices
1
Reviews on Facebook
All 39 offices
1
Reviews on View Agents
All 39 offices
231
Reviews on Trustpilot
All 39 offices
Mann's 39 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleReally great stuff!!:) Very professional team!Im happy and satisfied with the level of service provided .Recommend :)
Hi Kasia, Thankyou very much for the 5* review and recommendation! great to hear you were happy with the level of service provided! Kind Regards, Jake
5/5
GoogleTim was an absolute god send any queries he was happy to help and dealt with efficiently. Such a patient man who made me feel at ease, even when dealing with such a random flaky person like myself. Highly reccomended
Thank you for the great review and recommendation. I'm happy to hear you received very good service from Tim at Mann in Dartford branch. I will pass on your kind comments to Tim, best wishes. Sarah
4/5
GoogleJulie Button of Mann Countrywide has been of great help in sorting out the issues with my house. She has been very spot on, highly dedicated to her job and displays a high level of professionalism. She is simply amazing.
Thank you for the great review. I am happy to hear you received very good service from Julie at Mann, Swanley branch. However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks,Sarah
3/5
GoogleRating only, no written review.
5/5
GoogleVery professional company would recommend them! A* Charley Thorpe
5/5
GoogleVery helpfull staff and very easy process would recommend to anyone looking to rent as we are. Really happy with both Dan and Natalie extremely helpfull and professional.
5/5
GoogleAll staff at MANN (Danny, Natalie & Debbie) were helpful throughout, very professional and kept us updated at all times, would recommend to anyone looking to rent
1/5
GooglePass you round from person to person. Constantly chasing a response. Dismiss problems in fear it will tarnish their "reputation". Disgusting treatment.
5/5
GoogleReally great support from start to finish - Sarah was there for us to answer any and all questions (and we had a lot of them being first time buyers!) The whole process went as smoothly as it could have and apart from some truly minor hiccups (completely outside of her control) the purchase finalised even quicker than we anticipated. All in all it was a truly professional experience and we can wholeheartedly recommend Mann (and especially Sarah) to anyone looking for a great service.
Brilliant to read Lina that you felt supported from start to finish by the whole team at Mann, Redhill. I am pleased to see that your purchase, on the whole, went smoothly and that everyone in the branch was truly professional. Thank you for the brilliant 5* review and recommendation, Scott.
5/5
GoogleSarah at Mann's was fantastic, she really knows her stuff. Without her help, support, guidance and straight talking we would not have sold our property. A real asset to Mann and the industry - she cuts through the rubbish and tells you how it is!! I would use them again without hesitation.
Hi Gary, thank you very much for this 5* review! It is great to hear that if required you would use our services at Mann in Redhill as you were provided with fantastic customer service, particularly from Sarah! I would like to congratulate you on selling your property. Kind regards, Maryjane.
4/5
GoogleRating only, no written review.
1/5
GoogleDo not use if a student. They lie about fees, never contact u. And say there are never around. Not worth the trouble
Thank you for taking the time to leave us a review. Its is always disappointing to hear our customers haven't received the service we always aim to provide. If you would like to email more details to us we will look into this for you, our address is customercare@countrywide.co.uk. Many Thanks.
1/5
GoogleHighly unorganized and unprofessional angency. Disappointing experience. Would NOT recommend.
Good Morning, we are deeply sorry to hear this. If you would like to send more details to customercare@countrywide.co.uk we will be able to look into this further for you. Many Thanks.
1/5
Googleworst letting agency I've experienced. Lack of professionalism and takes an average of two years to actually get through to an agent. Do not use!!!!
Hi, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. Please be assured we take all feedback very seriously and would very much like to investigate this matter … More
1/5
GoogleRating only, no written review.
1/5
GoogleWorst kind of people I've ever had the displeasure of dealing with. Blatant liars and scammers, it's like no one's honest anymore.
Hello Aaron, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk
1/5
GoogleHopeless do these people really want to sell houses,I have had no response to requests for viewings or information leading me to wasting time travelling to 2 viewing which were booked but which no one could be bothered informing me that they could not get hold of the vendors. Perhaps Mann of Ashford need to look at their office management systems particularly the processing of enquiries I am not impressed
Hi Julia, I am sorry to hear that this was your experience and you have not had the communication from the branch regarding your viewings. I would like to thank you for taking the time to leave us this feedback, it will be passed back to the branch. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Many thanks!
5/5
GoogleRating only, no written review.
It's great to see that the Gillingham Mann team were once again able to provide their proven, 5 star service! Thank you.
5/5
GoogleLisa was great at every stage of our house buying. She took time when showing us around; was very helpful without being pushy. She stayed in touch all the way through the process, and made sure that everyone knew what was happening, and gently kept it all moving along. Thanks!
Hi Timothy, Congratulations on the purchase of your property! The Mann Countrywide team in Beckenham aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your purchase. I will pass on your wonderful comments to Lisa and the entire team at the branch, many thanks!
5/5
GoogleLisa was great at every stage of our house buying. She took time when showing us around; was very helpful without being pushy. She stayed in touch all the way through the process, and made sure that everyone knew what was happening, and gently kept it all moving along. Thanks!
Hi Timothy, Congratulations on the purchase of your property! The Mann Countrywide team in Beckenham aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your purchase. I will pass on your wonderful comments to Lisa and the entire team at the branch, many thanks!
5/5
GoogleSarah has been amazing through our whole process of buying. Always keeping us in the loop no matter what time of day it was. I would highly recommend Sarah and the team at Mann.
Hi Jess, thank you for taking the time to leave this 5* review! It is wonderful to read that Sarah and the team at Mann in Redhill provided you with excellent customer service throughout the process of you buying. Also, thank you for the recommendation. Many thanks, Maryjane.
5/5
GoogleI've just completed on the sale of my house, and the service from Mann in Sutton was first class. From first contact when my property was valued, through to sale and house move, I couldn't fault the professionalism and service. The team never failed to keep me in the loop with all updates and offers received. Would recommend to anyone. Thanks Mann!
Hi Tanya, thank you for this wonderful 5* review and recommendation! Its really great to hear that your sale recently completed and that the branch kept you informed throughout the sale of your property. It is also good to read that the staff from our Mann branch in Sutton were so helpful and supportive throughout your process. Best wishes.
5/5
GoogleExcellent and professional service with staff taking ownership and treating customers with care . Entire branch work as a team . Definitely recommend !
Thank you Nim for your wonderful and kind 5* review about our Sutton branch of Mann. It was great to read that the team took ownership and treated you with care. Kind regards, Scott
5/5
GoogleWe have just sold our second family property by using Mann Countrywide in Sutton, having been entirely satisfied the first time round. Again, they did not disappoint in any way. A thoroughly professional operation from first interview with Craig Lawrence to exchange of contracts yesterday. A nice group of really friendly and contientious people who work together seamlessly and are efficient apart. There were no weak links; messages were passed on and calls were returned. When the extra effort was required to make certain things happen, they made it, sometimes at cost to their personal time. It greatly helped that they had good rapport with our solicitors. We can't praise them more highly. Even a smooth sale - and both of these went pretty well - can have their 'moments' but these lovely people - Ben, Janene and Aaron - were always there and calmed nerves when it was necessary! We are about to embark on the adventure of our lives; new home, location and careers and that we will shortly be there is in no small way down to the Sutton branch of Mann Countrywide. Well done everyone and thank you again. Louise and Chris Laws
Hi Louise, Thank you for taking the time to leave this wonderful five star review. The team at Mann Countrywide in Sutton strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale of your second family home. I am so pleased they were able to provide you again with their continued proven 5* service. I will make sure you wonderful review is shared with Craig, Ben, Janene, Aaron and the entire team at the branch, many thanks.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canterbury has the most, with 751 reviews rated 3.7 out of 5, followed by Dartford with 400.
The 39 Mann offices, by town:
Yes. In The Trusted Agent 2026 awards: Mann, Dartford won Gold; Mann, Southampton won Gold; Mann, Southampton won Trusted Agent; Mann, Redhill won Trusted Agent; Mann, London won Trusted Agent; Mann, Ashford won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, London won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.
