Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe have just moved to Kent with the help of the Dartford branch of Mann lettings agency.
I called several different letting agents and registered our interest in renting particular properties that were advertised, as well giving details of what we were after. Mann were the only agency to keep in contact with us - we received text updates that let us know if properties fitting our requirements were available. The team were also quick to organise viewings and very flexible.
After finding an apartment in Greenhithe through them that we are very happy with, the Dartford team (particularly Luke Smith) were friendly and efficient. We are new to renting and the team were happy to offer advice and answer all our queries.
Jacqui · 28 July 2019 · Mann Dartford
★★★★★ 5/5
GoogleOverall experience with the team at Dartford for helping us find a property to rent was fantastic. and The customer experience and service from Luke was brilliant! thank you very much!
Hannah · 28 July 2019 · Mann Dartford
★★★★★ 5/5
GoogleI was first introduced to Tim and his colleague Luke about 3 months ago via Sarah Judge at Mann&Co Dartford,I was very apprehensive about entering the buy to let world until i sat down and spoke with Tim who completely put my mind at ease answering all my questions with ease.Tim suggested to market the property at £950 pcm which to be honest i thought was a little excessive but Tim assured me this amount was quite achievable,over the next few days Tim and Luke had arranged 7 viewings for the forthcoming Saturday.Luke showed prospective tenants around that Saturday giving me feedback ..........and yes true to his word I achieved the full asking price.I cannot thank Tim and Luke enough for their hard work and tireless effort in what i thought would be a difficult experience.Hopefully this is the first of many buy to let properties for myself and i would not hesitate in appointing Tim and Luke again ....Thanks guys
Joshua · 28 July 2019 · Mann Dartford
★★★★★ 5/5
GoogleVery Good agency.
They have a professional agents like Luke and Tim.
Helpful with everything.
Documents and keys gets in time.
No complains.
Aleksandrs · 28 July 2019 · Mann Dartford
Agent replied
It is great to read your great five star review regarding your experience with Mann Estate Agents in Dartford. I will endeavor to pass on your kind words about Luke and Time to their Manager, it is lovely to read how helpful you found them both to be. Many thanks.
★★★★★ 5/5
GoogleI dealt with Tim at the office and he was amazing. He understood my wish list for a perfect tenant and then found me exactly what I wanted. He made the whole process easy. I'm def going to use him next time and suggest you use him too. :)
Wiggy · 28 July 2019 · Mann Dartford
★★★★★ 5/5
GoogleThe guys were amazing from start to finish! Special thanks to Adam and Tim for all of their help.
Grace · 28 July 2019 · Mann Dartford
Agent replied
Thank you Grace for your Wonderful 5* review about the service you received from Mann in Dartford, especially from Adam and Tim. Kind regards, Scott
★★★★★ 5/5
GoogleExcellent service! Thank you Emma
Edite · 28 July 2019 · Mann Dartford
Agent replied
Thank you Edite, for your kind words and 5* review for Emma at the Mann in Dartford. Best wishes, Maryjane.
★★★★★ 5/5
GoogleTim and Luke at Manns Dartford operate with a extremely professional, customer focused and flexible approach to the whole property letting project. Particularly good if you do not have the spare time to manage the project yourself. Whatever needs to be done to get the property into an attractive proposition for tenants they can do for you, quickly, efficiently, and flexibly. From handing over the keys to having a tenant ready to move in, under 1 month - impressive.
Simon · 28 July 2019 · Mann Dartford
Agent replied
Hi Simon, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of Tim and Luke's brilliant service. Many thanks, Mann.
★★★★★ 5/5
GoogleVery professional service from the guys in the Dartford branch, Marcia, Kevin and Lorranine helped us through and made the buying process as painless as possible. Couldn't recommend more for first time buyers who need that extra reassurance! We also used James regarding our mortgage and he also found us a better rate as well as giving us options that we couldn't get going direct to the lenders.
Richie · 28 July 2019 · Mann Dartford
Agent replied
Thank you for your wonderful review on Mann Estate Agents in Dartford. It is great to read how positive your buying experience was with the branch and we are grateful that you would recommend Mann Estate Agents to others. I will ensure that your kind words about Marcia, Kevin, Lorraine and James are all fed back to the branch. Many Thanks.
★★★★★ 5/5
GoogleExcellent service from Tim, Piara and Luke. Very conscientious support throughout the letting process and I'm very happy with the results. Piara has managed the property with expertise for over a year, dealing with every issue and enquiry promptly and professionally.
Julius · 28 July 2019 · Mann Dartford
Agent replied
Thank you for your review of our Mann office, Julius! I'm so glad that we were able to help and provide the service you needed. We look forward to continuing to work with you. Kind regards
★★★★★ 5/5
GoogleTim was an absolute god send any queries he was happy to help and dealt with efficiently. Such a patient man who made me feel at ease, even when dealing with such a random flaky person like myself. Highly reccomended
Diane · 28 July 2019 · Mann Dartford
Agent replied
Thank you for the great review and recommendation. I'm happy to hear you received very good service from Tim at Mann in Dartford branch. I will pass on your kind comments to Tim, best wishes. Sarah
★★★★★ 5/5
GoogleThank you to Adam at Mann for all of his help. We are in a lovely new home, everything got processed really quickly and efficiently. The service is great and we felt really looked after throughout, I would highly recommend Mann. Thank you again, we will definitely be back again in the future.
Ricki · 28 July 2019 · Mann Dartford
Agent replied
Thank you for taking the time to leave us this great 5* review. We know that moving house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Mann team in Dartford branch made this a stress free experience for you. Best wishes settling in to your lovely new home. Kind regards, Sarah
★★★★★ 5/5
GoogleAdam Holmes at Mann Dartford was extremely helpful and professional in everything I asked of him. He made the whole process run smoothly for me. He was polite and had a positive attitude throughout and I would use and recommend his services in the future. Thank you! Ben Adebayo.
Ben · 28 July 2019 · Mann Dartford
Agent replied
Hello Ben, thank you for your lovely comment about Adam and great review for the Mann team in Dartford. It is great to see that you benefited from the personal and responsible customer service. Kind regards, Sarah.
★★★★★ 5/5
GoogleExcellent service! We had a pleasure to deal with the Branch manager Tim who is kind, highly professional and efficient. He always has a smile on his face and made the whole process very easy. Thank you very much, appreciate your work!
Gyöngyi · 28 July 2019 · Mann Dartford
Agent replied
HellO,
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Tim and everyone involved at Mann in the Dartford branch.
★★★★★ 5/5
GoogleSpeedy and professional service by Tim ensured a stress free move. Highly recommended
Mark · 28 July 2019 · Mann Dartford
Agent replied
Hi Mark,
Thank you for your kind words and 5* review for Tim and the team at the Dartford branch of Mann Estate Agents. It is amazing that the move was straightforward and stress free. Thank you for highly recommending our team. Kind regards, Maryjane.
★★★★★ 5/5
GoogleI would definitely recommend mann estates to anyone. Adam Holmes was so helpful and went above and beyond to help me find the right property for me and my son. He was extremely professional and friendly! Thank you again for all your help
Charlotte · 28 July 2019 · Mann Dartford
Agent replied
Brilliant to read Charlotte that Adam and the team at Mann in Dartford went above and beyond to help find you and your son the right property. Thank you for your 5* review and reviewing our team as extremely professional and friendly. Kind regards, Scott.
★★★★★ 5/5
GoogleAs a landlord I found Mann Countrywide very supportive and efficient. The were excellent communicators and kept me up to date with the letting of the flat. I would be happy to use their service again
Norma · 28 July 2019 · Mann Dartford
Agent replied
Thank you Norma for your wonderful words and 5* review of our Lettings team at Mann in Dartford. Kind regards, Scott
★★★★★ 5/5
GoogleFantastic service provided by Chantelle and Marcia at Mann in Dartford. Selling our flat through them was a great decision. Everyone at the Dartford branch were not only reliable but professional throughout the entire process.
Chopstick · 28 July 2019 · Mann Dartford
Agent replied
Thank you for the great 5 star review. I'm pleased to see that you benefited from the passionate and personal approach taken by the team in Dartford.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleJames Foster at Mann Dartford was professional and quick in dealing with our mortgage. Everything went exceptionally smoothly from start to finish. James was very informative about the mortgage application process which for first time buyers like ourselves gave us peace of mind. He also kept us up to date with any progress on our mortgage throughout. I would highly recommend him for anyone’s mortgage needs & will not hestitate to use him for our next mortgage. Thank you.
Amy · 28 July 2019 · Mann Dartford
Agent replied
Thank you for the great 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to James and everyone involved at Mann in the Dartford branch.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleGreat job!
Xu · 28 July 2019 · Mann Dartford
Agent replied
Thank you :)
★★★★★ 3/5
GoogleMe and my wife rented through Mann Dartford. A few staff there, Timothy Knight, and Lauren Finley were really professional and nice, however, later on in our tenancy we dealt with a lady called Piara Ullah. Piara had no customer service skills, she came across rude and treated us like we were not important as we were only the tenants. It's a shame as I would have left 5 stars as the rest of the great were great.
Brandon · 28 July 2019 · Mann Dartford
Agent replied
Hi Bradon
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Jake
★★★★★ 5/5
GoogleI would like to thank Marcia and all the staff at the Dartford branch. If it was not for their professional and efficient service dealing with our solicitors my purchase would not have never completed. They went above and beyond even managing to arrange me renting the property for 4 months until the mortgage completed.
A far better service than offered by Purple Bricks who dealt with my property sale.
Rob · 28 July 2019 · Mann Dartford
Agent replied
Thank you Rod for your brilliant 5* review of Mann in Dartford. It was fantastic to read that Marcia and all the team were professional and supportive throughout the sales purchase. Thank you once again, for your kind words and brilliant review! Scott.
★★★★★ 5/5
GoogleExcellent pro-active service by Timothy Knight. Always keeping me informed and managing expectations. Would highly recommend Tim and the team for all property related services.
Sabah · 28 July 2019 · Mann Dartford
Agent replied
Hello Sabah,
Thank you for this fantastic 5* review for Timothy and the team at Mann in Dartford! It is great to read that you were well informed throughout the process and your expectations were well managed. Thank you for the recommendation. Best wishes, Maryjane.
★★★★★ 5/5
GoogleKevin Marcia and team could not have been more helpful or professional from the inital interview through the escorted viewings, whilst we were absent, to the final sale. They kept us advised through all the stages and we were confident in their ablity to do the best for us. Which they did.
John · 28 July 2019 · Mann Dartford
Agent replied
Thank you for the excellent 5 star review. The Mann team in Dartford are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service.
Kind Regards,
Sarah
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